SlideShare a Scribd company logo

Implementing Selling Chain Management to Improve Customer Engagement

•Download as PPT, PDF•
•
Roy Antony Arnold G
Roy Antony Arnold G

The document discusses selling chain management (SeCM) and how it can help companies improve links between marketing and sales. SeCM establishes linkages between previously disconnected sales functions and processes. It provides an integrated application framework that supports the complete order lifecycle from inquiry to order fulfillment. The document also discusses challenges companies face in implementing SeCM and gives examples of how Cisco and a shoe company called Custom Foot implemented SeCM solutions.

Business
1 of 16
[object Object],[object Object],[object Object],Selling-Chain Management Transforming Customer Contact into Revenue G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],Basics of SeCM G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
Basics of SeCM Corporation With Multiple Sales Channels Customer Distributor Self Service OEM Reseller Sales Force Selling Chain G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],Defining SeCM Cross-Functional Processes Breaking Down Departmental Walls Inquiry/ Prospect Customize Integrated Selling Chain Application { Order Sales Lead Configurator Contract Pricing Complete Integrated Solutions Partial Functional Solutions Customer Lifecycle Commit Order Entry Product Catalog Available to Promise Proposal & Quote Commission G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
Collaborative Selling Scenarios Delivered by SAP G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India Manufacturer/ Supplier Customers (Consumers/ Business Partner) Distributor/ Reseller Internet Sales B2B Mall B2R Network
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Defining SeCM G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],Business Forces Driving SeCM G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Technology Forces Driving SeCM G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Universal Business Problem: Managing the Order Acquisition Process G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],Universal Business Problem: Managing the Order Acquisition Process Understand Customer Needs Prepare Order Identify Potential Customer Validate Needs with Customer Develop Alternative Scenarios Translate into Production Terms Determine configuration, cost and price Determine terms, availability and delivery Present Bid/Proposal to Customer Evaluate and Revise Bid G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
Elements of Selling Chain Architecture Lead, Proposal & Quote Generation Commission & Contract Mgmt. Order Entry & Mgmt. Sales Configurator Pricing Prospect or Customer Fax Email Telephone VRU Web Enterprise Architecture G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
Cisco and SeCM Phase 0 Phase 1 Phase 2 Phase 3 Phase 4 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ Old Way” Information Center Internetworking Product Center Custom Fulfillment Relationship Management G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Custom Foot: Transforming Shoe Sales with Technology G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Custom Foot: Transforming Shoe Sales with Technology G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India

Recommended

E retailing
E retailingE retailing
E retailingAnand Iyer
 
E business technology
E business technologyE business technology
E business technologyRajThakuri
 
E commerce (edi)
E commerce (edi)E commerce (edi)
E commerce (edi)Arnav Chowdhury
 
Electronic Data Interchange
Electronic Data InterchangeElectronic Data Interchange
Electronic Data InterchangeR.PRABHU R.RAJENDRAN
 
E business fundamentals
E business fundamentalsE business fundamentals
E business fundamentalsArnav Chowdhury
 
E business
E businessE business
E businessRaj vardhan
 
legal and ethcal issues of e business
legal and ethcal issues of e businesslegal and ethcal issues of e business
legal and ethcal issues of e businessKdnk Kiriti
 
Online retailing
Online retailingOnline retailing
Online retailingKaran Chaudhary
 

Recommended

E retailing
E retailingE retailing
E retailingAnand Iyer
 
E business technology
E business technologyE business technology
E business technologyRajThakuri
 
E commerce (edi)
E commerce (edi)E commerce (edi)
E commerce (edi)Arnav Chowdhury
 
Electronic Data Interchange
Electronic Data InterchangeElectronic Data Interchange
Electronic Data InterchangeR.PRABHU R.RAJENDRAN
 
E business fundamentals
E business fundamentalsE business fundamentals
E business fundamentalsArnav Chowdhury
 
E business
E businessE business
E businessRaj vardhan
 
legal and ethcal issues of e business
legal and ethcal issues of e businesslegal and ethcal issues of e business
legal and ethcal issues of e businessKdnk Kiriti
 
Online retailing
Online retailingOnline retailing
Online retailingKaran Chaudhary
 
Presentation - Electronic Data Interchange
Presentation - Electronic Data InterchangePresentation - Electronic Data Interchange
Presentation - Electronic Data InterchangeSharad Srivastava
 
E tailing (Seminar Report)
E tailing (Seminar Report)E tailing (Seminar Report)
E tailing (Seminar Report)Sandeep Singh Saini
 
Cyber law/Business law
Cyber law/Business lawCyber law/Business law
Cyber law/Business lawshrinivas kulkarni
 
B2C Business models
B2C Business modelsB2C Business models
B2C Business modelsshynajain
 
E commerce and its applications
E commerce and its applications E commerce and its applications
E commerce and its applications ksingh777
 
E-Commerce
E-CommerceE-Commerce
E-CommerceSandeep Singh Saini
 
E business
E businessE business
E businessSantosh Ralabandi
 
E retailing
E retailingE retailing
E retailingManish Manghnani
 
E commerce, benefits, drivers,myths and realities
E commerce, benefits, drivers,myths and realitiesE commerce, benefits, drivers,myths and realities
E commerce, benefits, drivers,myths and realitiesAnubha .
 
Edi ppt
Edi pptEdi ppt
Edi pptSheetal Verma
 
Chapter three e-security
Chapter three e-securityChapter three e-security
Chapter three e-securityMarya Sholevar
 
E-Commerce Security
E-Commerce SecurityE-Commerce Security
E-Commerce SecuritySyed Maniruzzaman Pabel
 
Module 5 e procurement
Module 5 e procurementModule 5 e procurement
Module 5 e procurementJitendra Tomar
 
E commerce business models
E commerce business modelsE commerce business models
E commerce business modelsVikram g b
 
E-commerce - MIS Presentation
E-commerce - MIS PresentationE-commerce - MIS Presentation
E-commerce - MIS PresentationFaheem Hasan
 
Online consumer behavior of e commerce
Online consumer behavior of e commerceOnline consumer behavior of e commerce
Online consumer behavior of e commerceamit maity
 
E commerce banking ppt
E commerce banking pptE commerce banking ppt
E commerce banking pptaakritisood1093
 
Types of E-Commerce
Types of E-CommerceTypes of E-Commerce
Types of E-CommerceRajaKrishnan M
 
COMPETITION ACT, 2002
COMPETITION ACT, 2002 COMPETITION ACT, 2002
COMPETITION ACT, 2002 Madhusudan Narayan
 
ELECTRONIC DATA INTERCHANGE (EDI)
ELECTRONIC DATA INTERCHANGE (EDI)ELECTRONIC DATA INTERCHANGE (EDI)
ELECTRONIC DATA INTERCHANGE (EDI)JENIFA
 
Module 4 ERP and Selling Chain Management
Module 4 ERP and Selling Chain ManagementModule 4 ERP and Selling Chain Management
Module 4 ERP and Selling Chain ManagementJitendra Tomar
 
Supply Chain Management
Supply Chain ManagementSupply Chain Management
Supply Chain ManagementNurhazman Abdul Aziz
 

More Related Content

What's hot

Presentation - Electronic Data Interchange
Presentation - Electronic Data InterchangePresentation - Electronic Data Interchange
Presentation - Electronic Data InterchangeSharad Srivastava
 
B2C Business models
B2C Business modelsB2C Business models
B2C Business modelsshynajain
 
E commerce and its applications
E commerce and its applications E commerce and its applications
E commerce and its applications ksingh777
 
E commerce, benefits, drivers,myths and realities
E commerce, benefits, drivers,myths and realitiesE commerce, benefits, drivers,myths and realities
E commerce, benefits, drivers,myths and realitiesAnubha .
 
Chapter three e-security
Chapter three e-securityChapter three e-security
Chapter three e-securityMarya Sholevar
 
Module 5 e procurement
Module 5 e procurementModule 5 e procurement
Module 5 e procurementJitendra Tomar
 
E commerce business models
E commerce business modelsE commerce business models
E commerce business modelsVikram g b
 
E-commerce - MIS Presentation
E-commerce - MIS PresentationE-commerce - MIS Presentation
E-commerce - MIS PresentationFaheem Hasan
 
Online consumer behavior of e commerce
Online consumer behavior of e commerceOnline consumer behavior of e commerce
Online consumer behavior of e commerceamit maity
 
ELECTRONIC DATA INTERCHANGE (EDI)
ELECTRONIC DATA INTERCHANGE (EDI)ELECTRONIC DATA INTERCHANGE (EDI)
ELECTRONIC DATA INTERCHANGE (EDI)JENIFA
 

What's hot (20)

Presentation - Electronic Data Interchange
Presentation - Electronic Data InterchangePresentation - Electronic Data Interchange
Presentation - Electronic Data Interchange
 
E tailing (Seminar Report)
E tailing (Seminar Report)E tailing (Seminar Report)
E tailing (Seminar Report)
 
Cyber law/Business law
Cyber law/Business lawCyber law/Business law
Cyber law/Business law
 
B2C Business models
B2C Business modelsB2C Business models
B2C Business models
 
E commerce and its applications
E commerce and its applications E commerce and its applications
E commerce and its applications
 
E-Commerce
E-CommerceE-Commerce
E-Commerce
 
E business
E businessE business
E business
 
E retailing
E retailingE retailing
E retailing
 
E commerce, benefits, drivers,myths and realities
E commerce, benefits, drivers,myths and realitiesE commerce, benefits, drivers,myths and realities
E commerce, benefits, drivers,myths and realities
 
Edi ppt
Edi pptEdi ppt
Edi ppt
 
Chapter three e-security
Chapter three e-securityChapter three e-security
Chapter three e-security
 
E-Commerce Security
E-Commerce SecurityE-Commerce Security
E-Commerce Security
 
Module 5 e procurement
Module 5 e procurementModule 5 e procurement
Module 5 e procurement
 
E commerce business models
E commerce business modelsE commerce business models
E commerce business models
 
E-commerce - MIS Presentation
E-commerce - MIS PresentationE-commerce - MIS Presentation
E-commerce - MIS Presentation
 
Online consumer behavior of e commerce
Online consumer behavior of e commerceOnline consumer behavior of e commerce
Online consumer behavior of e commerce
 
E commerce banking ppt
E commerce banking pptE commerce banking ppt
E commerce banking ppt
 
Types of E-Commerce
Types of E-CommerceTypes of E-Commerce
Types of E-Commerce
 
COMPETITION ACT, 2002
COMPETITION ACT, 2002 COMPETITION ACT, 2002
COMPETITION ACT, 2002
 
ELECTRONIC DATA INTERCHANGE (EDI)
ELECTRONIC DATA INTERCHANGE (EDI)ELECTRONIC DATA INTERCHANGE (EDI)
ELECTRONIC DATA INTERCHANGE (EDI)
 

Viewers also liked

Module 4 ERP and Selling Chain Management
Module 4 ERP and Selling Chain ManagementModule 4 ERP and Selling Chain Management
Module 4 ERP and Selling Chain ManagementJitendra Tomar
 
Chp12 E Business Design
Chp12 E Business DesignChp12 E Business Design
Chp12 E Business DesignChuong Nguyen
 
Swot Analyses for E-business
Swot Analyses for E-businessSwot Analyses for E-business
Swot Analyses for E-businessGraham Garner
 
E business architecture final copy
E business architecture final copyE business architecture final copy
E business architecture final copyPrabhat Tripathi
 
Module 5 business intelligence
Module 5 business intelligenceModule 5 business intelligence
Module 5 business intelligenceJitendra Tomar
 
Module 6 e business strategy
Module 6 e business strategyModule 6 e business strategy
Module 6 e business strategyJitendra Tomar
 
3 e business management
3 e business management3 e business management
3 e business managementJitendra Tomar
 
E business application
E business applicationE business application
E business applicationnitinsoni02
 
Customer Relationship Management (CRM)
Customer Relationship Management (CRM)Customer Relationship Management (CRM)
Customer Relationship Management (CRM)Jaiser Abbas
 
Analysis & Design of Business Systems - 1
Analysis & Design of Business Systems - 1Analysis & Design of Business Systems - 1
Analysis & Design of Business Systems - 1Jitendra Tomar
 
Successful Implementation of Supply Chain Management System
Successful Implementation of Supply Chain Management SystemSuccessful Implementation of Supply Chain Management System
Successful Implementation of Supply Chain Management SystemJohn Hansen
 
The Evolution of the Sales Process Project REV
The Evolution of the Sales Process Project REV The Evolution of the Sales Process Project REV
The Evolution of the Sales Process Project REV Deluxe Corporation
 

Viewers also liked (20)

Module 4 ERP and Selling Chain Management
Module 4 ERP and Selling Chain ManagementModule 4 ERP and Selling Chain Management
Module 4 ERP and Selling Chain Management
 
Supply Chain Management
Supply Chain ManagementSupply Chain Management
Supply Chain Management
 
Chp12 E Business Design
Chp12 E Business DesignChp12 E Business Design
Chp12 E Business Design
 
Swot Analyses for E-business
Swot Analyses for E-businessSwot Analyses for E-business
Swot Analyses for E-business
 
E business architecture final copy
E business architecture final copyE business architecture final copy
E business architecture final copy
 
Module 5 business intelligence
Module 5 business intelligenceModule 5 business intelligence
Module 5 business intelligence
 
Spotting e-business trends
Spotting e-business trendsSpotting e-business trends
Spotting e-business trends
 
Module 6 e business strategy
Module 6 e business strategyModule 6 e business strategy
Module 6 e business strategy
 
3 e business management
3 e business management3 e business management
3 e business management
 
E business application
E business applicationE business application
E business application
 
Customer Relationship Management (CRM)
Customer Relationship Management (CRM)Customer Relationship Management (CRM)
Customer Relationship Management (CRM)
 
Analysis & Design of Business Systems - 1
Analysis & Design of Business Systems - 1Analysis & Design of Business Systems - 1
Analysis & Design of Business Systems - 1
 
Successful Implementation of Supply Chain Management System
Successful Implementation of Supply Chain Management SystemSuccessful Implementation of Supply Chain Management System
Successful Implementation of Supply Chain Management System
 
The Evolution of Sales
The Evolution of Sales The Evolution of Sales
The Evolution of Sales
 
The Evolution of the Sales Process Project REV
The Evolution of the Sales Process Project REV The Evolution of the Sales Process Project REV
The Evolution of the Sales Process Project REV
 
10 rules of e-business
10 rules of e-business10 rules of e-business
10 rules of e-business
 
Chp07 Se Cm
Chp07 Se CmChp07 Se Cm
Chp07 Se Cm
 
ERP
ERPERP
ERP
 
CRM
CRMCRM
CRM
 
ERP - Pros and Cons
ERP - Pros and ConsERP - Pros and Cons
ERP - Pros and Cons
 

Similar to Implementing Selling Chain Management to Improve Customer Engagement

Customer Communication Management
Customer Communication ManagementCustomer Communication Management
Customer Communication ManagementShariq Khan
 
In Through The Out Door
In Through The Out DoorIn Through The Out Door
In Through The Out DoorDiwakar Menon
 
Smarter Commerce Digital Store
Smarter Commerce Digital StoreSmarter Commerce Digital Store
Smarter Commerce Digital Storepeterjomonk
 
Randhir A Maturity Model For Education
Randhir A Maturity Model For EducationRandhir A Maturity Model For Education
Randhir A Maturity Model For Educationm1shra
 
Proposals that Create High Impact
Proposals that Create High Impact Proposals that Create High Impact
Proposals that Create High Impact Amit Kumar Das
 
Chris Delaney Telecoms CV
Chris Delaney Telecoms CVChris Delaney Telecoms CV
Chris Delaney Telecoms CVChris Delaney
 
Chris Delaney Telecoms CV
Chris Delaney Telecoms CVChris Delaney Telecoms CV
Chris Delaney Telecoms CVChris Delaney
 
Nihilent Corporate Overview
Nihilent Corporate OverviewNihilent Corporate Overview
Nihilent Corporate OverviewAlok Kulkarni
 
Building your website into a Sales Powerhouse
Building your website into a Sales PowerhouseBuilding your website into a Sales Powerhouse
Building your website into a Sales PowerhouseDATA Inc.
 
Preveen Premkumar1
Preveen Premkumar1Preveen Premkumar1
Preveen Premkumar1preveen p
 
MMS - B2B & CRM Notes
MMS - B2B & CRM Notes MMS - B2B & CRM Notes
MMS - B2B & CRM Notes Milind Kadam
 
Master Sun Drona Training Services
Master Sun Drona Training ServicesMaster Sun Drona Training Services
Master Sun Drona Training Servicesmastersunconsulting
 
Transitioning from Tech to Product Management
Transitioning from Tech to Product ManagementTransitioning from Tech to Product Management
Transitioning from Tech to Product ManagementUpUp Labs
 
Customer value and satisfaction
Customer value and satisfactionCustomer value and satisfaction
Customer value and satisfactionmayankvns
 

Similar to Implementing Selling Chain Management to Improve Customer Engagement (20)

Chap007
Chap007Chap007
Chap007
 
Customer Communication Management
Customer Communication ManagementCustomer Communication Management
Customer Communication Management
 
In Through The Out Door
In Through The Out DoorIn Through The Out Door
In Through The Out Door
 
Smarter Commerce Digital Store
Smarter Commerce Digital StoreSmarter Commerce Digital Store
Smarter Commerce Digital Store
 
CV_BIJU.A
CV_BIJU.ACV_BIJU.A
CV_BIJU.A
 
Randhir A Maturity Model For Education
Randhir A Maturity Model For EducationRandhir A Maturity Model For Education
Randhir A Maturity Model For Education
 
Proposals that Create High Impact
Proposals that Create High Impact Proposals that Create High Impact
Proposals that Create High Impact
 
Resume
ResumeResume
Resume
 
Chris Delaney Telecoms CV
Chris Delaney Telecoms CVChris Delaney Telecoms CV
Chris Delaney Telecoms CV
 
Chris Delaney Telecoms CV
Chris Delaney Telecoms CVChris Delaney Telecoms CV
Chris Delaney Telecoms CV
 
Nick Ford - Executive Director, Odesma
Nick Ford - Executive Director, OdesmaNick Ford - Executive Director, Odesma
Nick Ford - Executive Director, Odesma
 
senthil int
senthil intsenthil int
senthil int
 
Nihilent Corporate Overview
Nihilent Corporate OverviewNihilent Corporate Overview
Nihilent Corporate Overview
 
Building your website into a Sales Powerhouse
Building your website into a Sales PowerhouseBuilding your website into a Sales Powerhouse
Building your website into a Sales Powerhouse
 
Preveen Premkumar1
Preveen Premkumar1Preveen Premkumar1
Preveen Premkumar1
 
MMS - B2B & CRM Notes
MMS - B2B & CRM Notes MMS - B2B & CRM Notes
MMS - B2B & CRM Notes
 
Master Sun Drona Training Services
Master Sun Drona Training ServicesMaster Sun Drona Training Services
Master Sun Drona Training Services
 
E business Chapter 2
E business Chapter 2E business Chapter 2
E business Chapter 2
 
Transitioning from Tech to Product Management
Transitioning from Tech to Product ManagementTransitioning from Tech to Product Management
Transitioning from Tech to Product Management
 
Customer value and satisfaction
Customer value and satisfactionCustomer value and satisfaction
Customer value and satisfaction
 

More from Roy Antony Arnold G

Reliability growth models for quality management
Reliability growth models for quality managementReliability growth models for quality management
Reliability growth models for quality managementRoy Antony Arnold G
 

More from Roy Antony Arnold G (20)

6 sigma
6 sigma6 sigma
6 sigma
 
Run chart
Run chartRun chart
Run chart
 
Reliability growth models for quality management
Reliability growth models for quality managementReliability growth models for quality management
Reliability growth models for quality management
 
6 sigma
6 sigma6 sigma
6 sigma
 
Quality management models
Quality management modelsQuality management models
Quality management models
 
Pareto diagram
Pareto diagramPareto diagram
Pareto diagram
 
Ishikawa diagram
Ishikawa diagramIshikawa diagram
Ishikawa diagram
 
Histogram
HistogramHistogram
Histogram
 
Customer satisfaction
Customer satisfactionCustomer satisfaction
Customer satisfaction
 
Control chart
Control chartControl chart
Control chart
 
Complexity metrics and models
Complexity metrics and modelsComplexity metrics and models
Complexity metrics and models
 
Check lists
Check listsCheck lists
Check lists
 
Capability maturity model
Capability maturity modelCapability maturity model
Capability maturity model
 
Structure chart
Structure chartStructure chart
Structure chart
 
Seven new tools
Seven new toolsSeven new tools
Seven new tools
 
Scatter diagram
Scatter diagramScatter diagram
Scatter diagram
 
Qms
QmsQms
Qms
 
Relations diagram
Relations diagramRelations diagram
Relations diagram
 
Rayleigh model
Rayleigh modelRayleigh model
Rayleigh model
 
Defect removal effectiveness
Defect removal effectivenessDefect removal effectiveness
Defect removal effectiveness
 

Recently uploaded

Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Tina Ji
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...lizamodels9
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Progress Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitProgress Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
DEPED Work From Home WORKWEEK-PLAN.docx
DEPED Work From Home WORKWEEK-PLAN.docxDEPED Work From Home WORKWEEK-PLAN.docx
DEPED Work From Home WORKWEEK-PLAN.docxRodelinaLaud
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewasmakika9823
 
Catalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT .pdfCatalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT .pdfOrient Homes
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room ServiceCall Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service PuneVIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service PuneCall girls in Ahmedabad High profile
 

Recently uploaded (20)

Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
Russian Faridabad Call Girls(Badarpur) : ☎ 8168257667, @4999
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Progress Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitProgress Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
DEPED Work From Home WORKWEEK-PLAN.docx
DEPED Work From Home WORKWEEK-PLAN.docxDEPED Work From Home WORKWEEK-PLAN.docx
DEPED Work From Home WORKWEEK-PLAN.docx
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
 
Catalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT .pdfCatalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT .pdf
 
Best Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting PartnershipBest Practices for Implementing an External Recruiting Partnership
Best Practices for Implementing an External Recruiting Partnership
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room ServiceCall Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.Eni 2024 1Q Results - 24.04.24 business.
Eni 2024 1Q Results - 24.04.24 business.
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service PuneVIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
VIP Call Girls Pune Kirti 8617697112 Independent Escort Service Pune
 

Implementing Selling Chain Management to Improve Customer Engagement

  • 1.
  • 2.
  • 3.
  • 4.
  • 5. Basics of SeCM Corporation With Multiple Sales Channels Customer Distributor Self Service OEM Reseller Sales Force Selling Chain G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
  • 6.
  • 7. Collaborative Selling Scenarios Delivered by SAP G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India Manufacturer/ Supplier Customers (Consumers/ Business Partner) Distributor/ Reseller Internet Sales B2B Mall B2R Network
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Elements of Selling Chain Architecture Lead, Proposal & Quote Generation Commission & Contract Mgmt. Order Entry & Mgmt. Sales Configurator Pricing Prospect or Customer Fax Email Telephone VRU Web Enterprise Architecture G Roy Antony Arnold Lecturer Panimalar Engineering College Chennai, Tamilnadu, India
  • 14.
  • 15.
  • 16.

Editor's Notes

  1. The E-Business material shall at all times remain the property of E-Business Strategies, Inc. No license under any trade secrets, copyrights, or other rights is granted by this Agreement or any disclosure of Confidential Information hereunder. Any such permitted copies will be considered Confidential Information. Confidential Information of E-Business Strategies, Inc. may not be copied or reproduced by the Recipient without E-Business Strategies, Inc. prior written consent.