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Secrets to Building a High-Performing
Revenue Marketing Engine with
Demandbase’s VP of Marketing
Tracy Kraft
VP, Global Revenue
Marketing
Demandbase
@tracyekraft
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1. Revenue Marketing success comes from how three key ingredients (team,
tools, instinct) connect and interact.
2. Knowing the makeup of the people on your team (and across the
organization) and understanding your tools helps set your foundation.
3. The most accurate data with the best technology will still need people who
are bold enough to confidently move on it.
Building Blocks to High-Performing
Revenue Marketing
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Vice President, Global Revenue Marketing at Demandbase – leading growth,
demand, integrated marketing, events and marketing operations.
Previously VP, Account-Based Revenue + Partner Marketing at New Relic; scaled
ABM, field, and partner GTM pipeline. Former VP, Marketing at Marqeta;
established and lead the entire marketing function delivering broad awareness,
thought leadership, and growth.
Successful leadership roles at scrappy start-ups as well as large, multinational
companies.
Passionate about Marketing – I truly believe in the impact Marketers can have on
a company’s growth.
A little bit about me
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● What is Revenue Marketing?
● Key ingredients to Revenue Marketing Success
● Applying the Formula for Results and Impact
● Key Takeaways
What we’ll cover today
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“Revenue Marketing integrates multiple go-
to-market initiatives across disciplines, in
alignment with the entire revenue team, to
drive business growth.”
- Said Me. Do not place text, or graphics
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Key Ingredients to Success
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The Right Toolkit
Invest in tools
thoughtfully if/when
you can, and know
your data intimately.
The Right Team
Hire the right people,
develop the right team
ethos, and partner well
across the org.
The Right Instinct
Get comfortable and
confident in taking risk.
Know how to action
results.
None of these ingredients alone is the plumbline.
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SPOILER ALERT
Hire for your situation
Goals, budget, current stack should influence
hiring decisions.
Know where to build vs where to scale
Optimizing? Scale with SMEs. Building? Hire
specialists with extra skills.
Set/Embrace the culture
Our team ethos = accountability, empathy,
communication, and fun.
Unlock cross-functional relationships & workstreams
Marketing is not a service provider; it is a partner
in the GTM strategy.
The Right Team
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The Right Toolkit
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Have a Marketing
Technology Strategy
Understand your
MarTech stack and
maintain a 12-18
month roadmap.
Know your Data;
Trends matter most
Focus on growth
indicators for the
company, campaigns,
and channels.
Overcome GTM
Fragmentation
Link data, systems,
channels, and
processes to engage
targets intelligently.
Place some big bets; be okay with failure.
A hypothesis should be backed by data. Execution should be flawless.
The Right Instinct
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Be bold while still forecasting results with an outcomes-orientation.
Every. Single. Effort. Should have an intended outcome.
Be as decisive about what you will do vs. what you won’t.
Focus on the needle-moving activities first, be clear on those priorities.
When something works, be ready to scale…and be ready with what is next.
Double-down on successes (Go BIG!), then get the next flywheel moving.
Putting it all together
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Revenue Marketing at $30M ARR
Scenario: Small, hypergrowth start-up
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Situation: Small growing startup has no formal marketing strategy,
extremely limited data and technology and is looking to scale growth.
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Approach:
✓ Hire in areas directly tied to growth first
✓ Align with revenue team on shared goals and GTM strategy
✓ Set the technology foundation with plan to scale
✓ Look at the data; make it usable
✓ Focus on certain verticals and products only
Expected Results + Impact:
✓ Increase web traffic and qualified lead volume (or qualified accounts)
✓ Establish key performance indicators and lead-to-revenue model
✓ Integrate technologies (Marketing Automation, CRM, ABM)
✓ Published operational roadmap
✓ Demonstrate and grow contribution to pipeline (or revenue)
Sample team structure
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Revenue
Marketing
Events/Field
Marketing
Digital
Marketing
Marketing
Ops
ABM
Outbound
Marketing
Programs
Assumptions: PMM/Content as well as PR/AR functions exist in some capacity.
Revenue Marketing at $50M+ ARR
Scenario: Mid-size, fast-growing start-up
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Situation: Mid-size growing startup has a small marketing team, some
data and technology, and is looking to expand growth.
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Approach:
✓ Hire/Expand team in growth areas, maintain cadence in other functions
✓ Align with revenue team on goals and GTM strategy, including ABM
✓ Optimize and scale data + technology, build/update technology roadmap
✓ Double-down on key programs contributing to pipeline, say no to others
Expected Results + Impact:
✓ Develop global demand center + integrated campaigns for total coverage
✓ Rebuild lead-to-revenue models, down to the program + channel level
✓ Invest in ABM and target account strategy
✓ Integrate technologies & processes (scoring, enrichment, intent, SLAs)
✓ Predictable and growing contribution to pipeline (or revenue)
Sample team structure
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Assumptions: PMM/Content, PR/AR functions, and traditional DemandGen exists.
Revenue
Marketing
Email
Marketing
Regional
Field
Marketing
Digital ABM
Regional
Field
Marketing
Regional
Field
Marketing
Customer
Marketing
Integrated
Campaigns
Partner
Marketing
Digital ABM
Events
Marketing
Operations
Marketing
Operations
Revenue Marketing at $200M++ ARR
Scenario: Growing, publicly-traded company
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Situation: Established, public company desires to go upstream, leverage the
ecosystem, and increase customer revenue, but data and systems are
siloed.
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Approach:
✓ Align marketers to direct sales leadership 1:1 via Field Marketing
✓ Invest in Account-Based Marketing and Partner Marketing
✓ Increase flywheel speed with rinse+repeat programs, direct and indirect
✓ Tighten relationships with Operations; define rules of engagement
✓ Audit technology stack and data sources
✓ Deliberately focus on installed-base, specific customer profiles
Expected Results + Impact:
✓ Increase pipeline per campaign (or average opportunity value)
✓ Increase opportunity velocity (from creation throughout the journey)
✓ Integrate technologies (ABM, Marketing Automation, CRM)
✓ Grow contribution to pipeline (or revenue)
Sample team structure
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Assumptions: PMM/Content, PR/AR functions, and traditional DemandGen exists.
Revenue
Marketing
Partner
Marketing
Regional
Field
Marketing
Events
Marketing
Regional
Field
Marketing
Regional
Field
Marketing
Regional
Field
Marketing
Partner
Marketing
Partner
Marketing
Partner
Marketing
Events
Marketing
Digital ABM
Digital ABM
Marketing
Operations
Business
Intelligence
(data)
1. Revenue Marketing success comes from how three key ingredients (team,
tools, instinct) connect and interact.
2. Knowing the makeup of the people on your team (and across the
organization) and understanding your tools helps set your foundation.
3. The most accurate data with the best technology will still need people who
are bold enough to confidently move on it.
Top Takeaways
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Start where you are.
Use what you have.
Do what you can.
Arthur Ashe Do not place text, or graphics
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THANK YOU
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Secrets to Building a High-Performing Revenue Marketing Engine with Demandbase's VP of Marketing

  • 1. Secrets to Building a High-Performing Revenue Marketing Engine with Demandbase’s VP of Marketing Tracy Kraft VP, Global Revenue Marketing Demandbase @tracyekraft Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 2. 1. Revenue Marketing success comes from how three key ingredients (team, tools, instinct) connect and interact. 2. Knowing the makeup of the people on your team (and across the organization) and understanding your tools helps set your foundation. 3. The most accurate data with the best technology will still need people who are bold enough to confidently move on it. Building Blocks to High-Performing Revenue Marketing Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 3. Vice President, Global Revenue Marketing at Demandbase – leading growth, demand, integrated marketing, events and marketing operations. Previously VP, Account-Based Revenue + Partner Marketing at New Relic; scaled ABM, field, and partner GTM pipeline. Former VP, Marketing at Marqeta; established and lead the entire marketing function delivering broad awareness, thought leadership, and growth. Successful leadership roles at scrappy start-ups as well as large, multinational companies. Passionate about Marketing – I truly believe in the impact Marketers can have on a company’s growth. A little bit about me Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 4. ● What is Revenue Marketing? ● Key ingredients to Revenue Marketing Success ● Applying the Formula for Results and Impact ● Key Takeaways What we’ll cover today Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 5. “Revenue Marketing integrates multiple go- to-market initiatives across disciplines, in alignment with the entire revenue team, to drive business growth.” - Said Me. Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 6. Key Ingredients to Success Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. The Right Toolkit Invest in tools thoughtfully if/when you can, and know your data intimately. The Right Team Hire the right people, develop the right team ethos, and partner well across the org. The Right Instinct Get comfortable and confident in taking risk. Know how to action results.
  • 7. None of these ingredients alone is the plumbline. Success comes from how they connect and interact. Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. SPOILER ALERT
  • 8. Hire for your situation Goals, budget, current stack should influence hiring decisions. Know where to build vs where to scale Optimizing? Scale with SMEs. Building? Hire specialists with extra skills. Set/Embrace the culture Our team ethos = accountability, empathy, communication, and fun. Unlock cross-functional relationships & workstreams Marketing is not a service provider; it is a partner in the GTM strategy. The Right Team Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 9. The Right Toolkit Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. Have a Marketing Technology Strategy Understand your MarTech stack and maintain a 12-18 month roadmap. Know your Data; Trends matter most Focus on growth indicators for the company, campaigns, and channels. Overcome GTM Fragmentation Link data, systems, channels, and processes to engage targets intelligently.
  • 10. Place some big bets; be okay with failure. A hypothesis should be backed by data. Execution should be flawless. The Right Instinct Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. Be bold while still forecasting results with an outcomes-orientation. Every. Single. Effort. Should have an intended outcome. Be as decisive about what you will do vs. what you won’t. Focus on the needle-moving activities first, be clear on those priorities. When something works, be ready to scale…and be ready with what is next. Double-down on successes (Go BIG!), then get the next flywheel moving.
  • 11. Putting it all together Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 12. Revenue Marketing at $30M ARR Scenario: Small, hypergrowth start-up Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 13. Situation: Small growing startup has no formal marketing strategy, extremely limited data and technology and is looking to scale growth. Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. Approach: ✓ Hire in areas directly tied to growth first ✓ Align with revenue team on shared goals and GTM strategy ✓ Set the technology foundation with plan to scale ✓ Look at the data; make it usable ✓ Focus on certain verticals and products only Expected Results + Impact: ✓ Increase web traffic and qualified lead volume (or qualified accounts) ✓ Establish key performance indicators and lead-to-revenue model ✓ Integrate technologies (Marketing Automation, CRM, ABM) ✓ Published operational roadmap ✓ Demonstrate and grow contribution to pipeline (or revenue)
  • 14. Sample team structure Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. Revenue Marketing Events/Field Marketing Digital Marketing Marketing Ops ABM Outbound Marketing Programs Assumptions: PMM/Content as well as PR/AR functions exist in some capacity.
  • 15. Revenue Marketing at $50M+ ARR Scenario: Mid-size, fast-growing start-up Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 16. Situation: Mid-size growing startup has a small marketing team, some data and technology, and is looking to expand growth. Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. Approach: ✓ Hire/Expand team in growth areas, maintain cadence in other functions ✓ Align with revenue team on goals and GTM strategy, including ABM ✓ Optimize and scale data + technology, build/update technology roadmap ✓ Double-down on key programs contributing to pipeline, say no to others Expected Results + Impact: ✓ Develop global demand center + integrated campaigns for total coverage ✓ Rebuild lead-to-revenue models, down to the program + channel level ✓ Invest in ABM and target account strategy ✓ Integrate technologies & processes (scoring, enrichment, intent, SLAs) ✓ Predictable and growing contribution to pipeline (or revenue)
  • 17. Sample team structure Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. Assumptions: PMM/Content, PR/AR functions, and traditional DemandGen exists. Revenue Marketing Email Marketing Regional Field Marketing Digital ABM Regional Field Marketing Regional Field Marketing Customer Marketing Integrated Campaigns Partner Marketing Digital ABM Events Marketing Operations Marketing Operations
  • 18. Revenue Marketing at $200M++ ARR Scenario: Growing, publicly-traded company Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 19. Situation: Established, public company desires to go upstream, leverage the ecosystem, and increase customer revenue, but data and systems are siloed. Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. Approach: ✓ Align marketers to direct sales leadership 1:1 via Field Marketing ✓ Invest in Account-Based Marketing and Partner Marketing ✓ Increase flywheel speed with rinse+repeat programs, direct and indirect ✓ Tighten relationships with Operations; define rules of engagement ✓ Audit technology stack and data sources ✓ Deliberately focus on installed-base, specific customer profiles Expected Results + Impact: ✓ Increase pipeline per campaign (or average opportunity value) ✓ Increase opportunity velocity (from creation throughout the journey) ✓ Integrate technologies (ABM, Marketing Automation, CRM) ✓ Grow contribution to pipeline (or revenue)
  • 20. Sample team structure Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review. Assumptions: PMM/Content, PR/AR functions, and traditional DemandGen exists. Revenue Marketing Partner Marketing Regional Field Marketing Events Marketing Regional Field Marketing Regional Field Marketing Regional Field Marketing Partner Marketing Partner Marketing Partner Marketing Events Marketing Digital ABM Digital ABM Marketing Operations Business Intelligence (data)
  • 21. 1. Revenue Marketing success comes from how three key ingredients (team, tools, instinct) connect and interact. 2. Knowing the makeup of the people on your team (and across the organization) and understanding your tools helps set your foundation. 3. The most accurate data with the best technology will still need people who are bold enough to confidently move on it. Top Takeaways Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 22. Start where you are. Use what you have. Do what you can. Arthur Ashe Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.
  • 23. THANK YOU Do not place text, or graphics in any of the red space Your faces will be here Logo Overlays will be here DO NOT DELETE SaaStr Team will delete these guides in review.

Editor's Notes

  1. Long-time career leading revenue-generating B2B marketing teams for global high-growth technology companies Currently leading Global Revenue Marketing at Demandbase where I get to help grow the business while advocating for and partnering with other GTM pros. Prior to Demandbase, lead the Account-Based Revenue and Partner Marketing team at New Relic, established the marketing team at Marqeta, and built multi-channel, integrated marketing teams at Salesforce and AppDynamics. Passionate about growth and truly believes in the impact can have on a company’s growth trajectory.
  2. Definition “in my words” TL/DR = this team uses all of the disciplines, technology and data at our disposal to generate quality pipeline that turns into revenue. We do this in partnership with sales and the other customer-facing teams
  3. “"Moxie"? Instinct is such a good word, no other single word captures this idea as well -- what if you put either in the slide or in your talk track something like "and by 'instinct' I mean that intersection of intuition and boldness" -- and here are some other words you could use instead of boldness or mention as well: the intersection of intuition and guts/ gutsyness/ daring/ courage/ bravery/ determination/ enterprise/ audacity”
  4. None of the three ingredients is the plumbline -- the plumbline is how they connect/the way they work together. Stronger when they are connected. The most accurate, reliable data will still need people who are bold enough to confidently move on it. Set the team, function, tech stack up for scale as soon as you can Agreed on silver bullet. I LOVE plumbline and I've used plumbline before and felt like some people didn't know the reference as well as I'd assumed. In that case, I ended up taking 30 seconds to actually say what I meant by plumbline b/c it really seemed critical to what I was saying and a metaphor I came back to a few times. What about "catalyst"? Or back to the rocket ship idea -- "None of these ingredients alone launch the rocket ship. Success comes from the chemical reaction of all three together." (or "chemistry of all three together" if you need shorter).
  5. Track everything, but boil it down to a few key metrics that serve as growth indicators for the business At DB we look at Opps (how many coming into the system) and their associated value, in addition to conversion rates from prior journey stages. We also look at how many people from relevant accounts across targeted personas are responding to our programs
  6. Grade A execution of a Grade B plan wins
  7. Produced 20% of new revenue bookings
  8. Produced 30% of new revenue bookings
  9. Increased pipeline contribution from 15% to 35% Exponential growth rate No formal marketing strategy Limited technology Limited data availability and knowledge