SDN Adoption Challenges
SDN Precon @ ITEXPO Miami

Vimal N Suba
Services Product Manager, Cisco Advanced Services

January 28, 2014
Agenda
 State of SDN

 SDN Adoption Challenges
 Easing the Adoption Resistance
SDN Myths
A magical wand ...

... that helps achieve NIRVANA

Myth 1:
Software + Cheap Hardware +
Open Source = Lower Cost
Myth 2:
Overnight Revolution
Myth 3:
SDN = Automation
Myth 4:
I don’t need SDN

© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

4
SDN spending to grow to $35B by 2018.
This represents ~40% of overall
networking spend, and is largely
“substitutive.”
Source: SDN Central, April 2013
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

5
Ignoring SDN presents significant risk to
both IT organizations and IT professionals.

…Ignoring SDN will put their company
at a Competitive Disadvantage.
Source: Dr. Metzler at Aston, Metzler & Associates, Dec 2013
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

6
SDN Reality

Only 15% of
organizations
have deployed
or are in pilot
with SDN
Source: GigaOm, Aug 2013
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

do not understand
the benefits of SDN
say they have no
clear business
use case

Many have difficulty understanding
and articulating how SDN
technologies will improve
networking in their organization
Cisco Confidential

7
SDN & Gartner Hype Cycle
Visibility

SDN is at the peak of inflated expectations*
Peak of
Inflated
Expectations

Plateau of
Productivity

Trough of
Disillusionment

Slope of
Enlightenment

Technology
Trigger

www.gartner.com/technology/research/methodologies/hype-cycle.jsp
*Gartner Networking & Communications Hype Cycle, July 2013
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Maturity
Cisco Confidential

8
Are you ready to
ride down this
trough?
SDN Adoption Challenges

© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

10
The Strategic Barriers…

Why

What
How
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

•
•
•
•

Why do I need SDN?
Quantify risk if SDN not embraced
Quantify TCO impact with increased agility
Can SDN help me add revenue generating services?

•
•
•
•
•

What SDN use cases to prioritize?
Kind of SDN app’s should I write?
Impact to infrastructure, operations, etc.?
What if the Control Plane app is broken?
What if the SDN controller is compromised?

•
•
•
•
•

How do I start small and test waters?
Integrate with existing non-SDN infrastructure?
Hire/retrofit right resources for DevOps?
Who will support multi-vendor environment?
Provide expert assistance for apps?
Cisco Confidential

11
The Functional Barriers…
•

•

How do I prioritize SDN projects vs.
short term needs?
What SDN scope should I start, and
what success metrics I should define?

Business

•

What SDN architecture is fit for our
network needs?
Application demands
Latency vs. Throughput
Troubleshooting and telemetry
Localized vs. Distributed

Technology

Organizational

•

•
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Does SDN demand new operational
processes?
How to break organizational silos to
embrace SDN?
Cisco Confidential

12
“We have 700 applications, with
different owners. They all work with
their business stakeholders. They
are not thinking about the other
guys.” ~CIO
Source: Cisco SDN Focus Groups, 2013
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

13
“We use an QoS-specific application
to fix problems, but different regions
and sites run QoS differently. It’s a pain
point for us.”
~ Sr. Technical Decision Maker

Source: Cisco SDN Focus Groups, 2013
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

14
Easing the adoption resistance
…Riding down the “trough”

© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

15
SDN is a potentially disruptive technology
transition; the formulation of best practices for
professional services is nascent yet required for
success

Source: IDC, March 2013
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

16
Organizational Due Diligence
…Right Questions to Ask Your Team

Problem definition & Use Cases

Do we have the “right”
stakeholders in the room?

Care-abouts: technology, outcomes,
best-of-breeds, or vendor expertise?

Expertise for Architecture Design or
operational processes?

Who will provide global, 24x7 support
for a multi-vendor SDN solution?
© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Where do we need the most
assistance? Which Vendor has
breadth and depth?
Cisco Confidential

17
External Due Diligence

…Right Questions to Ask Your Vendor(s)
Can you help us quantify cost vs.
benefits vs. risks? TCO vs. ROI?

Solution impact on team’s working
relationships? New skills needed?
New resources?

Integration w/ existing network?
Expertise for architecture
design? Application
development?

Can you provide an hands-on pilot
in our lab? Is there a reference
design available?

Capabilities do validation testing
with our existing infrastructure?

Support model? For multi-vendor
infrastructure? For SDN applications?

© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

18
Where Do You Need the Most Assistance?

© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

19
Top Takeaways…
• SDN is evolutionary, transformative, substitutive and here to stay
• Leverage professional services early to make the best out of SDN
• Clearly define your SDN goals and outcomes
• Experiment and validate your hypotheses
• Break internal silo's; perform through vendor due diligence

• Assess Vendor expertise beyond technology attributes
• Think about who can help “absorb” & “support” new capabilities, at Scale

© 2013-2014 Cisco and/or its affiliates. All rights reserved.

Cisco Confidential

20
Thank you.

SDN Adoption Challenges

  • 1.
    SDN Adoption Challenges SDNPrecon @ ITEXPO Miami Vimal N Suba Services Product Manager, Cisco Advanced Services January 28, 2014
  • 3.
    Agenda  State ofSDN  SDN Adoption Challenges  Easing the Adoption Resistance
  • 4.
    SDN Myths A magicalwand ... ... that helps achieve NIRVANA Myth 1: Software + Cheap Hardware + Open Source = Lower Cost Myth 2: Overnight Revolution Myth 3: SDN = Automation Myth 4: I don’t need SDN © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
  • 5.
    SDN spending togrow to $35B by 2018. This represents ~40% of overall networking spend, and is largely “substitutive.” Source: SDN Central, April 2013 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  • 6.
    Ignoring SDN presentssignificant risk to both IT organizations and IT professionals. …Ignoring SDN will put their company at a Competitive Disadvantage. Source: Dr. Metzler at Aston, Metzler & Associates, Dec 2013 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  • 7.
    SDN Reality Only 15%of organizations have deployed or are in pilot with SDN Source: GigaOm, Aug 2013 © 2013-2014 Cisco and/or its affiliates. All rights reserved. do not understand the benefits of SDN say they have no clear business use case Many have difficulty understanding and articulating how SDN technologies will improve networking in their organization Cisco Confidential 7
  • 8.
    SDN & GartnerHype Cycle Visibility SDN is at the peak of inflated expectations* Peak of Inflated Expectations Plateau of Productivity Trough of Disillusionment Slope of Enlightenment Technology Trigger www.gartner.com/technology/research/methodologies/hype-cycle.jsp *Gartner Networking & Communications Hype Cycle, July 2013 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Maturity Cisco Confidential 8
  • 9.
    Are you readyto ride down this trough?
  • 10.
    SDN Adoption Challenges ©2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  • 11.
    The Strategic Barriers… Why What How ©2013-2014 Cisco and/or its affiliates. All rights reserved. • • • • Why do I need SDN? Quantify risk if SDN not embraced Quantify TCO impact with increased agility Can SDN help me add revenue generating services? • • • • • What SDN use cases to prioritize? Kind of SDN app’s should I write? Impact to infrastructure, operations, etc.? What if the Control Plane app is broken? What if the SDN controller is compromised? • • • • • How do I start small and test waters? Integrate with existing non-SDN infrastructure? Hire/retrofit right resources for DevOps? Who will support multi-vendor environment? Provide expert assistance for apps? Cisco Confidential 11
  • 12.
    The Functional Barriers… • • Howdo I prioritize SDN projects vs. short term needs? What SDN scope should I start, and what success metrics I should define? Business • What SDN architecture is fit for our network needs? Application demands Latency vs. Throughput Troubleshooting and telemetry Localized vs. Distributed Technology Organizational • • © 2013-2014 Cisco and/or its affiliates. All rights reserved. Does SDN demand new operational processes? How to break organizational silos to embrace SDN? Cisco Confidential 12
  • 13.
    “We have 700applications, with different owners. They all work with their business stakeholders. They are not thinking about the other guys.” ~CIO Source: Cisco SDN Focus Groups, 2013 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  • 14.
    “We use anQoS-specific application to fix problems, but different regions and sites run QoS differently. It’s a pain point for us.” ~ Sr. Technical Decision Maker Source: Cisco SDN Focus Groups, 2013 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  • 15.
    Easing the adoptionresistance …Riding down the “trough” © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  • 16.
    SDN is apotentially disruptive technology transition; the formulation of best practices for professional services is nascent yet required for success Source: IDC, March 2013 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  • 17.
    Organizational Due Diligence …RightQuestions to Ask Your Team Problem definition & Use Cases Do we have the “right” stakeholders in the room? Care-abouts: technology, outcomes, best-of-breeds, or vendor expertise? Expertise for Architecture Design or operational processes? Who will provide global, 24x7 support for a multi-vendor SDN solution? © 2013-2014 Cisco and/or its affiliates. All rights reserved. Where do we need the most assistance? Which Vendor has breadth and depth? Cisco Confidential 17
  • 18.
    External Due Diligence …RightQuestions to Ask Your Vendor(s) Can you help us quantify cost vs. benefits vs. risks? TCO vs. ROI? Solution impact on team’s working relationships? New skills needed? New resources? Integration w/ existing network? Expertise for architecture design? Application development? Can you provide an hands-on pilot in our lab? Is there a reference design available? Capabilities do validation testing with our existing infrastructure? Support model? For multi-vendor infrastructure? For SDN applications? © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
  • 19.
    Where Do YouNeed the Most Assistance? © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
  • 20.
    Top Takeaways… • SDNis evolutionary, transformative, substitutive and here to stay • Leverage professional services early to make the best out of SDN • Clearly define your SDN goals and outcomes • Experiment and validate your hypotheses • Break internal silo's; perform through vendor due diligence • Assess Vendor expertise beyond technology attributes • Think about who can help “absorb” & “support” new capabilities, at Scale © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
  • 21.