This document discusses supply chain management and related issues. It covers the flows of materials, information, money, and demand. It also discusses key supply chain functions like demand forecasting, purchasing, production planning, inventory management, distribution, and customer service. Additionally, it examines the evolution from separate logistics functions to integrated supply chain management. It identifies issues in supply chains like inefficiencies, stockouts, high inventories, and the ripple effects of disruptions. Finally, it discusses external forces impacting supply chains like economic risks, shorter product lifecycles, and shifts in power to retailers.

1. Supply Chain Management
A discussion on the issues

2. Material Flow
Information Flow
Money Flow
Demand Flow

4. Demand forecasting
Purchasing
Requirements planning
Production planning
Manufacturing inventory
Warehousing
Material handling
Packaging
Finished goods inventory
Distribution planning
Order processing
Transportation
Customer services
Strategic planning
Information services
Marketing/Sales
Finance
Activity fragmentation to 1960s Activity integration 1980s 1990s +
Purchasing/
Materials
Management
Physical
Distribution
Integrated
Logistics
Supply Chain
Management

10. Push & Pull View of Supply Chains
Procurement,
Manufacturing and
Replenishment cycles
Customer Order
Cycle
Customer
Order Arrives
Push-Pull boundary
PUSH PROCESSES PULL PROCESSES

12. SUPPLY CHAIN ISSUES
Tier 1
Supplier
Manufacturer Distributor Retailer Customer
Inefficient
logistics
High
stockouts
Ineffective
promotions
Frequent Supply shortages
High landed costs to the
shelf
High inventories through the
chain
Low order fill
rates
Glitch-Wrong Material,
Machine is Down – effect
snowballs

13. What do you consider to be the major
external forces that have an impact on
supply chains?

14. Economic and political risk
Shorter product life cycle
Blurring of organizational boundaries
Internal process & SC transformation
Transformation of the dynamics
of the marketplace
Shift of SC power from
manufacturers to retailers
Access to product sources &
information
Increased buying power
Competitive
environment

17. Cost & value
Complexity
Information
Supply Chain
Network design
Organizational
relationships
Inventory
deployment
Performance
measurement
Technology
Transportation
optimization
Supply chain
security
Talent
management
Risk mitigation
Demand forecast
& Supply
planning

20. Group quiz
Take 10 minutes
One response per team
Hand-written
Names of the team members & date

21. Remember the toilet paper crisis of 2020?
Discuss in your teams and identify at least three valuable lessons in
supply chain management this crisis has taught us for the next normal.
During the COVID-19, pandemic supermarket shelves–and
online retailers–were emptied of hand sanitizer, cleaning
supplies, and toilet paper. This issue brings to light the
flaws of supply chains.