1) Scenario based learning involves using scenarios to train employees through simulated experiences. 2) The core principles of scenario based learning include using characters that face challenges, showing rather than telling, making it conversational, focusing on design over technology, leading with activities, and ensuring application over memorization. 3) Scenario based learning benefits both organizations and individuals by supporting long-term retention of training materials and engaging learners through realistic contexts.

1. Scenario Based Learning Presented by: Kristi Abbott of SimSkill Scenario Based Learning - Kristi Abbott Switching on your learners for the best results

2. What will I cover? What is scenario based learning? The core principles The benefits – both to the organisation and the individual What sort of training is it best suited for? Scenario Based Learning - Kristi Abbott

3. Scenario Based Learning - Kristi Abbott Hi, I’m James. I have been working at the hotel for 3 months now. Today I have been allocated to work in functions.

4. James’s Training: OPTION 1 Scenario Based Learning - Kristi Abbott + In an event of an emergency you are required to blah blah blah…. Received when he first started at the hotel and mainly forgotten…

5. James is at work in functions when the fire alarm goes off. There is no scheduled drill today…. What does he do? Scenario Based Learning - Kristi Abbott

6. Scenario Based Learning - Kristi Abbott

7. Problem: OPTION 1: Scenario Based Learning - Kristi Abbott + = Easily forgotten Training material is not easy to recall as it: Relies on short term memory Is not contextualised Has no emotional relevance

8. James’s Training: OPTION 2 Scenario based training Completed as needed (perhaps the night before) At home or at the hotel Scenario Based Learning - Kristi Abbott +

9. Benefits Training material is easy to recall as scenarios: support long term remembering require decision making that provides memory retrieval practice enables context triggered remembering enables language triggered remembering And culturally relevant scenarios boost learning and performance Scenario Based Learning - Kristi Abbott Reference: Will Thalheimer, PhD. Using Linguistically, Culturally, and Situationally Appropriate Scenarios to Support Real-World Remembering

10. Scenario Based Learning - Kristi Abbott What will James choose to do? Principle 1: A character faces a challenge

11. Scenario Based Learning - Kristi Abbott More detail to help him decide … Create a story in which they can become engaged…

12. Scenario Based Learning - Kristi Abbott Principle 2: Show don’t tell… The consequences of his decisions start to become clear as the scenario rolls out…

13. Scenario Based Learning - Kristi Abbott Principle 3: Make it a conversation The storyline engages James, drawing him in and encouraging him to learn

14. Scenario Based Learning - Kristi Abbott James realises the consequences of his decisions and why they were/were not optimal in this situation… Principle 4: It’s the design not the technology

15. Scenario Based Learning - Kristi Abbott And James is able to read the hotel’s official policy so he knows the correct thing to do in the event it occurs And he can then try again now that he has more information to help him make the correct choice The design engages and immerses them in the learning…the academic rigour is still integral but does not dominate

16. Scenario Based Learning - Kristi Abbott Additional information available to help him decide Principle 5: Lead with the activities

17. Scenario Based Learning - Kristi Abbott As well as evacuation plans relevant to this particular scenario Information is shared after the activity – and when relevant to the learner, rather than before and then easily forgotten…

18. Scenario Based Learning - Kristi Abbott Principle 5: Make them care

19. Principle 7: Application not regurgitation OPTION 1: OPTION 2: Scenario Based Learning - Kristi Abbott + + + + = Easily forgotten = Retained knowledge

20. Therefore - The core principles As borrowed from Cathy Moore ( www.MakingChangeBlog.com ): A character faces a challenge Show don’t tell Make it a conversation It’s the design not the technology Lead with the activities Give them a reason to care Application not regurgitation Scenario Based Learning - Kristi Abbott

21. The benefits – for the organisation Teacher led learning… Text book learning… vs. scenario based learning… Scenario Based Learning - Kristi Abbott

22. The benefits – for the individual… Scenario Based Learning - Kristi Abbott Practice + Mastery + Emotional connection + Realistic context + Availability + Individualised = Engaging and immersive learning

23. What sort of training is it best suited for? Soft skill training Leadership Project management Team development Training that is seeking behavioural change Compliance training Safety & Awareness training Scenario Based Learning - Kristi Abbott

24. How to create? Many providers that offer platforms for simulation My business Benefits of using an existing provider: Huge cost savings Learned expertise in instruction design and methodology Existing library of scenarios and graphics to draw from Time savings Scenario Based Learning - Kristi Abbott

25. Any questions? Thanks! In case you want to contact me: Kristi Abbott E: [email_address] P: 02 9411 3877 Twitter: twitter.com/SimSkill Scenario Based Learning - Kristi Abbott