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CHAPTER 10 
Pricing Strategies 
Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall
Pricing 
 Is governed both by art and science. 
 Requires balancing a multitude of 
complex forces. 
 Influences every aspect of a small 
company. 
 Is an important signal of a product’s 
or service’s value to customers. 
 Involves both math and psychology. 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 2
Price Conveys Image 
 Price sends important signals to customers: 
Quality, prestige, uniqueness, and others. 
 Common small business mistake: 
Charging prices that are too low and failing 
to recognize extra value, service, quality, and 
other benefits they offer. 
 Study: Only 15 to 35% of customers consider 
price to be the chief criterion when making a 
purchase. 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 3
Competition and Pricing 
 Must take into account competitors’ 
prices, but it is not always necessary to 
match or beat them. 
 Key is to differentiate a company’s 
products and services. 
 Price wars often eradicate companies’ 
profits and scar an industry for years. 
 Best strategy: Stay out of a price war! 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 4
Focus on Value 
 The “right” price for a product or service 
depends on the value it provides for a 
customer. 
 Two aspects of price: 
 Objective value 
 Perceived value – determines the price 
customers are willing to pay. 
 Value is not synonymous with low price. 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 5
Dealing with Rising Costs 
 Pass along rising costs 
 Explain the reasons behind price 
increases 
 Focus on improving efficiency 
 Consider absorbing cost increases 
 Modify the product or 
service to lower its cost 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 6
Dealing with Rising Costs 
(continued) 
 Diversify your product line 
 Anticipate rising costs and try to lock 
in prices of raw materials early 
 Emphasize the value of your 
company’s product or 
service to customers 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 7
What Determines Price? 
Price Ceiling - What will the market bear? 
? 
? 
? 
? 
? 
Final Price - 
What is the company's 
desired "image?" 
? ? 
? 
? 
? 
? 
? 
? 
? 
? 
? 
Price Floor - What are the company's costs? 
Acceptable 
Price 
Range 
? 
FIGURE 10.1 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 8
Customized or 
Dynamic Pricing 
A pricing technique in which a 
company sets different prices on 
the same products and services for 
different customers using the 
information that it collects 
about its customers. 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 9
Introducing A New Product 
Three Goals: 
1. Getting the product accepted 
 Revolutionary products 
 Evolutionary products 
 Me-too products 
2. Maintaining market share as 
competition grows 
3. Earning a profit 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 10
Introducing A New Product 
3 Basic Strategies: 
 Market penetration 
 Skimming 
 Life Cycle Pricing 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 11
Pricing Techniques 
 Odd pricing 
 Price lining 
 Leader pricing 
 Discounts (Markdowns) 
 Bundling 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 12
Pricing Techniques 
(continued) 
 Optional-product pricing 
 Captive product pricing 
 Byproduct pricing 
 Suggested retail prices 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 13
Pricing for Retailers: Markup 
Dollar Markup = Retail Price - Cost of Merchandise 
Percentage (of Retail Price) Markup = 
Dollar Markup 
Retail Price 
Percentage (of Cost) Markup = Dollar Markup 
Cost of Unit 
Example: 
Dollar Markup = $25 - $14 = $11 
Percentage (of Retail Price) Markup = 
$11 
$25 
= 40.0% 
Percentage (of Cost) Markup = $10 
$14 
= 78.6% 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 14
Follow the Leader Pricing 
 Match competitor prices. 
 A “me too” pricing policy. 
 Robs a company of the opportunity 
to create a distinctive 
image in its customers’ eyes. 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 15
Below-Market Pricing 
 Attract a sufficient level of volume to 
offset the lower profit margins. 
 Trim operating costs by eliminating 
extra services such as: 
 Delivery 
 Installation 
 Credit granting 
 Sales assistance 
 Risky! 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 16
Pricing for Manufacturers 
 Direct costing and pricing 
 Absorption costing 
 Variable or direct costing 
 Breakeven 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 17
Pricing for Manufacturers: 
Breakeven Selling Price 
Breakeven 
Selling 
Price 
Quantity 
Example: 
= 
Profit 
Variable cost 
{ 
{ x 
per unit produced 
Total 
fixed 
} 
} + 
+ costs 
Quantity produced 
Breakeven 
Selling 
Price 
= 
$0 + { 6.98/unit x 50,000 unit}+ $110,000 
50,000 units 
= $9.18 per unit 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 18
Pricing for Service Firms: 
Price per Hour 
Price per Hour = Total cost per x 1 
productive hour (1 - net profit target 
as a % of sales) 
Example: Ned’s TV Repair Shop 
Price per Hour = $18.59 per hour x 1 
(1 - .18) 
= $22.68 per hour 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 19
Consumer Credit 
 Credit cards – typical consumer has 4 credit 
cards. 
 Research: Customers who use credit 
cards make purchases that are 12% higher 
than if they had used cash. 
 On a typical $100 credit card purchase, 
cost to business = $2.29 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 20
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 21
Consumer Credit 
 Credit cards – typical consumer has 4 credit 
cards. 
 Research: Customers who use credit 
cards make purchases that are 12% higher 
than if they had used cash. 
 On a typical $100 credit card purchase, 
cost to business = $2.29 
 Installment credit 
 Trade credit 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 22
E-Commerce and Credit 
Cards 
 About 2 percent of online credit card 
transactions are fraudulent. 
 Steps: 
 Use an address verification system 
 Require a CVV2 number 
 Check customers IP addresses 
 Monitor Web site activity with analytics 
 Verify large orders 
 Post notices on Web site that your company uses 
anti-fraud technology 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 23
Conclusion 
Pricing techniques impact every 
aspect of a company including: 
 Image 
 Customers 
 Cash flow 
 Profits 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 24
All rights reserved. No part of this publication may be 
reproduced, stored in a retrieval system, or transmitted, in any 
form or by any means, electronic, mechanical, photocopying, 
recording, or otherwise, without the prior written permission of 
the publisher. Printed in the United States of America. 
Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 25

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Scarb eesbm6e ppt_10

  • 1. CHAPTER 10 Pricing Strategies Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall
  • 2. Pricing  Is governed both by art and science.  Requires balancing a multitude of complex forces.  Influences every aspect of a small company.  Is an important signal of a product’s or service’s value to customers.  Involves both math and psychology. Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 2
  • 3. Price Conveys Image  Price sends important signals to customers: Quality, prestige, uniqueness, and others.  Common small business mistake: Charging prices that are too low and failing to recognize extra value, service, quality, and other benefits they offer.  Study: Only 15 to 35% of customers consider price to be the chief criterion when making a purchase. Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 3
  • 4. Competition and Pricing  Must take into account competitors’ prices, but it is not always necessary to match or beat them.  Key is to differentiate a company’s products and services.  Price wars often eradicate companies’ profits and scar an industry for years.  Best strategy: Stay out of a price war! Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 4
  • 5. Focus on Value  The “right” price for a product or service depends on the value it provides for a customer.  Two aspects of price:  Objective value  Perceived value – determines the price customers are willing to pay.  Value is not synonymous with low price. Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 5
  • 6. Dealing with Rising Costs  Pass along rising costs  Explain the reasons behind price increases  Focus on improving efficiency  Consider absorbing cost increases  Modify the product or service to lower its cost Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 6
  • 7. Dealing with Rising Costs (continued)  Diversify your product line  Anticipate rising costs and try to lock in prices of raw materials early  Emphasize the value of your company’s product or service to customers Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 7
  • 8. What Determines Price? Price Ceiling - What will the market bear? ? ? ? ? ? Final Price - What is the company's desired "image?" ? ? ? ? ? ? ? ? ? ? ? Price Floor - What are the company's costs? Acceptable Price Range ? FIGURE 10.1 Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 8
  • 9. Customized or Dynamic Pricing A pricing technique in which a company sets different prices on the same products and services for different customers using the information that it collects about its customers. Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 9
  • 10. Introducing A New Product Three Goals: 1. Getting the product accepted  Revolutionary products  Evolutionary products  Me-too products 2. Maintaining market share as competition grows 3. Earning a profit Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 10
  • 11. Introducing A New Product 3 Basic Strategies:  Market penetration  Skimming  Life Cycle Pricing Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 11
  • 12. Pricing Techniques  Odd pricing  Price lining  Leader pricing  Discounts (Markdowns)  Bundling Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 12
  • 13. Pricing Techniques (continued)  Optional-product pricing  Captive product pricing  Byproduct pricing  Suggested retail prices Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 13
  • 14. Pricing for Retailers: Markup Dollar Markup = Retail Price - Cost of Merchandise Percentage (of Retail Price) Markup = Dollar Markup Retail Price Percentage (of Cost) Markup = Dollar Markup Cost of Unit Example: Dollar Markup = $25 - $14 = $11 Percentage (of Retail Price) Markup = $11 $25 = 40.0% Percentage (of Cost) Markup = $10 $14 = 78.6% Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 14
  • 15. Follow the Leader Pricing  Match competitor prices.  A “me too” pricing policy.  Robs a company of the opportunity to create a distinctive image in its customers’ eyes. Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 15
  • 16. Below-Market Pricing  Attract a sufficient level of volume to offset the lower profit margins.  Trim operating costs by eliminating extra services such as:  Delivery  Installation  Credit granting  Sales assistance  Risky! Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 16
  • 17. Pricing for Manufacturers  Direct costing and pricing  Absorption costing  Variable or direct costing  Breakeven Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 17
  • 18. Pricing for Manufacturers: Breakeven Selling Price Breakeven Selling Price Quantity Example: = Profit Variable cost { { x per unit produced Total fixed } } + + costs Quantity produced Breakeven Selling Price = $0 + { 6.98/unit x 50,000 unit}+ $110,000 50,000 units = $9.18 per unit Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 18
  • 19. Pricing for Service Firms: Price per Hour Price per Hour = Total cost per x 1 productive hour (1 - net profit target as a % of sales) Example: Ned’s TV Repair Shop Price per Hour = $18.59 per hour x 1 (1 - .18) = $22.68 per hour Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 19
  • 20. Consumer Credit  Credit cards – typical consumer has 4 credit cards.  Research: Customers who use credit cards make purchases that are 12% higher than if they had used cash.  On a typical $100 credit card purchase, cost to business = $2.29 Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 20
  • 21. Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 21
  • 22. Consumer Credit  Credit cards – typical consumer has 4 credit cards.  Research: Customers who use credit cards make purchases that are 12% higher than if they had used cash.  On a typical $100 credit card purchase, cost to business = $2.29  Installment credit  Trade credit Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 22
  • 23. E-Commerce and Credit Cards  About 2 percent of online credit card transactions are fraudulent.  Steps:  Use an address verification system  Require a CVV2 number  Check customers IP addresses  Monitor Web site activity with analytics  Verify large orders  Post notices on Web site that your company uses anti-fraud technology Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 23
  • 24. Conclusion Pricing techniques impact every aspect of a company including:  Image  Customers  Cash flow  Profits Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 24
  • 25. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2011 Pearson Education, Inc. Ch. 10: Pricing Strategies Publishing as Prentice Hall 10 - 25