Tips addressing most important aspects of scaling your IT business: your mindset; company processes and structure;culture and people; and delegation. Essential do's and dont's with practical examples.

1. Scaling Your Business
Insights from Inside
Alexander Sambuk
ITEM 2018
Kiev, 24-March-2018
ASambuk@gmail.com | Skype: ASambuk
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2. Alexander Sambuk
IT and Technology – from developer to C-level
Small start-ups to $500M enterprises
Service delivery and product management |
business development | internal operations |
change management
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3. Who Are You?
(Co) Founder
Business owner
Have an outcome-based responsibility
Hold an entrepreneurial position
Not a control freak!
*(unless you enjoy working 24x7x366)
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4. Why Do Startups Fail?
23% Not the right team
14% Ignored customers
13% Lost focus
13% Disharmony among team / investors
Source: www.CBInsights.com
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5. Ever Feeling Like This Guy?
— Maybe always?
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6. Where Is the First Threshold?
You can control everything You start directing and delegating
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7. Scaling Essentials
Your mindset //challenging for many
Roles, processes, structure //boring for many
Culture and people //exciting yet painful for many
Delegate and re-focus // unreal for many
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8. Your Mindset
Attitude and responsibility
Time protection
Desk and Inbox
Boss vs Leader
You are allowed to feel frustrated. Make sure you don’t discharge responsibility.
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9. 3 “C’s” Classification
Captain: ‘This is how we do it’
Collaborator: ‘Let’s discuss how we do it’
Coach: ‘Tell me how you do it’
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10. Urgency – Importance Matrix
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Urgency
Importance
Lower Higher
LowerHigher
Dump It!
DIY, Later DIY, Now
Delegate, Now

11. Roles, Processes, Structure
Founder Roles and Boundaries
Departments vs Teams
Processes, Tools, and Metrics
Standards and Guidelines
No one will do things exactly as you would. This is normal, let it flow.
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12. Culture and People
Vision and Mission
Values and Mantra
Hire or Nurture
Collaboration and Innovation
Even IT people are social. They want to share values and spend time together.
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13. Delegate and Re-focus
Set goals
Watch and communicate
Transfer authority
Focus on your new role
You may inquire how things are going. But avoid management by intervention.
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14. Wrapping Up
 Your mindset //challenging for many
 Roles, processes, structure //boring for many
 Culture and people //exciting yet painful for many
 Delegate and re-focus //unreal for many
Hard and exciting
Better together
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15. Thank You
Scaling Your Business: Insights from Inside
Alexander Sambuk
ASambuk@gmail.com | Skype: ASambuk
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