Presenting at the #SBW2017 - Build It With #FairfaxEDA.
Will go in depth over Linkedin, Facebook, Twitter and freelance sites such as Thumbtack. How to minimize or eliminate marketing cost by leveraging social media, which in turn will increase your bottom line. Briefly, go over other Social Media Platforms. How to maintain a good social media presence as a small business owner.
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#SBW2017: Growing Your Small Business with Social Media
1. Growing Your Small Business
Using Personal Branding & Social Media as Tools
Presented to:
2. Hello!
I am Rachel A. Adler
Rachel A. Adler is a Business Development Manager
at Fairfax County Economic Development Authority
will be our featured speaker.
She will go in depth over Linkedin, Facebook,
Twitter and freelance sites such as Thumbtack.
How to minimize or eliminate marketing cost by
leveraging social media, which in turn will increase
your bottom line. She will also briefly go over other
Social Media Platforms.
You can find me at:
@RachelA_Adler
3. â
Don't post anything online that you
wouldn't want published on the first
page of the New York Times.
4. Online adults aged 18-34 are
most likely follow a brand
via social networking (95%).
Think about your audience and see where they are most likely to follow your
brand. (Source: MarketingSherpa)
5. Social media advertising budgets
have doubled worldwide over the past
2 yearsâgoing from $16 billion U.S. in
2014 to $31 billion in 2016
But despite this growing investment in social advertising, 46 percent of B2B marketers say theyâre
unsure whether their channels have generated any revenue for their business.
6. 150 Million People use
Pinterest Every Month
A jump of 50 percent in 12 months indicates something happening on the platform that all
companiesâsmall businesses and behemoth brands alikeâcan pay attention to
$35 BILLION
Social media ad spending is likely to exceed $35 billion in 2017, representing
16% of all digital ad spending globally.
$750,000 per day
Snapchatâs Sponsored Selfie Filters, which could cost up to $750,000 per day,
are forecasted to reach 16 million viewers daily
7. Why We Use Social Networks
âCommunication
âBuilding relationships
âReputation management
âCustomer service
âInformation
âEntertainment
9. â
âReid Hoffman, Linkedin co-founder, Author of The
Start-Up of You
You need to think and act
like youâre running a start-
up: your career.
10. How Are You Perceived?
âOnline Reputation
âWhen is the last time you Googled
yourself?
âWhat do search results say about
you?
âProfessional Relationships
âWhat do your colleagues &
managers say about you?
âPersonal Relationships
âWhat do your friends and family
say about you?
**Audiences tend to trust people
more than corporations**
11. Creating a Personal Brand
What are Your Goals?
âGain awareness (be visible)
âBuild trust (be consistent)
âEarn loyalty (be valuable)
3 Steps:
âDiscover who you are
âYour USPs (Unique Selling Points)
âYour passions
âYour skills
âCreate your identity
âConsistency is key
âMake it visible
12. Facebook
âCreate a Facebook Fan Page (Public
Figure if you are your brand)
âAnd Contact information to CTA (Call to
Action)
âAdd Social Media Accounts as Fan page
tabs
âCreate an Instagram & Facebook â if you
have a product.
âIf you are using Facebook â use
Facebook For Business: Facebook
Business gives you the latest news,
advertising tips, best practices and case
studies for using Facebook to meet your
business goals.
https://www.facebook.com/business
13. HOW TO CREATE A FACEBOOK BUSINESS PAGE
âStep 1: Choose a Classification.
âTo begin, navigate
to https://www.facebook.com/pages/cr
eate.php. This page will showcase six
different classifications to choose from:
âLocal Business or Place
âCompany, Organization, or Institution
âBrand or Product
âArtist, Band, or Public Figure
âEntertainment
âStep 2: Complete Basic Information.
âFinish âAboutâ Section
âUpload Profile Picture
âAdd Favorites
âReach more people.
14. HOW TO CREATE A FACEBOOK BUSINESS PAGE
âStep 3: Understand the Admin Panel
âIn the top navigation, you'll see an
option for "Settings." Click that. Along the
left side, a vertical navigation bar with
different sections should appear. We'll
focus on three core ones now:
âPage Info: This is where you can add
additional details about your business.
This section will also unveil different fields
based on the classification you chose in
Step 1.
Notifications: This section allows you to customize when and how you'd like
to receive Page alerts. Set a frequency that fits your social media marketing
schedule.
Page Roles: Whether or not you'll be the main manager of the Page,
there may be others at your organization who need access to your
Facebook Page. Here, you can invite other colleagues to make changes
to your Pages. Some common use cases here include:
A public relations manager who needs to respond to any delicate questions.
A support representative who can assist those asking technical questions.
A designer tasked with uploading new photo creative to the Page.
âStep 3: Populate Page with Content
âPlain text status
âPhoto with caption
âLink with caption
âVideo with caption
âEvent page
âLocation check-in
15. HOW TO CREATE A FACEBOOK BUSINESS PAGE
âStep 5: Measure Your Growth
âFacebook has embedded in
some decently helpful metrics for
us to take advantage of. Simply
click the "Insights" option in the
top navigation to see the
following:
âOverview: This tab shows a 7-day snapshot of your metrics
such as Page Likes, post reach, and overall engagement.
âLikes: This tab shows your overall fan growth and losses. If
you're employing paid efforts, you'll be able to see the
breakdown of paid versus organic growth.
âReach: This tab highlights the raw number of people your
Page is reaching every day. If you notice spikes on a specific
day, try cross-checking what you posted that day to see if you
can replicate that reach.
âVisits: This tab indicates where on Facebook your viewers are
coming from. You can see the difference in visits on Facebook
Timelines, your information tab, reviews, and others.
16. A Quick Note About Facebook
âCompanies use Pages, so can individuals
âThink youâre private? Think again.
âManage privacy settings
âBe comfortable with what you post
Read more: Being Professionally Personable on Facebook (Harvard
Business Review)
17. What is
Instagram?
Free smartphone app used to
capture and share the worldâs
moments
Fast, beautiful & fun way to share
your life with friends through a
series of pictures and videos
18. Why Use Instagram?
ï§ Consumer change
ï§Consumer behavior and shift towards visual content
ï§80% of the brain is dedicated to visual processing
ï§ Content is King
ï§Instagram allows you to create and publish content easily
ï§Source content
ï§Get influencers and locals (including photographers) to help build your
content bank by introducing your own #hashtag
ï§Republish content (and give credit) to your content creators (when they use
your # or give you approval)
ï§ Highly engaged community
19. Taking
People
With You
Instagram is great for
showing a moment or a
snapshot
Great Instagram accounts
take their followers with
themâŠ
ï§ On the road
ï§ Behind the scenes
ï§ Sneak peaks into
new products or
events
Think Instagram is just for
younger consumer
audiences? These B2B
brands can make you think
again.
21. Using Instagram
ï§ Newsfeed ï just like Facebook where youâll find
images from the instagrammers you follow
ï§ Explore ï find instagrammers and topics using
#hashtags
ï§ Take a pic or video, upload an existing image
or video file
ï§ Your notifications ï See whoâs followed, liked
or commented on your pics
ï§ Your profile ï See your bio, followers, who
youâre following, your pics & pics youâre tagged in
22. Hashtag = Content Distribution
ï§ Use ones relevant to your destination (research in
www.iconosquare.com )
ï§ Add popular hashtags to relevant images to grow audience &
engagement
ï§#qotd
ï§#instagood
ï§#photooftheday
ï§ Add a unique hashtag to source content and build a community
ï§ Communicate your hashtag in your profile
ï§ #CalmYourFarm ï too many hashtags or ones that donât make
sense will be ignored (especially in the 1st comment)
25. Twitter Shorthand
ï§ RT â Retweet
ï§ MT â Modified Tweet
ï§ # - Hashtag
ï§ @ - Tweet directed to specific user
ï§ .@ - Tweet directed to specific user that your followers
can see
26. Build Your Profile
160 CHARACTERS
BIO WITH USE # AND @
PROFESSIONAL PICTURE
HANDLE THAT MAKES SENSE
BRANDED HEADER PHOTO
27. Build Your Profile
âHeader photo (1500 x 500 px)
âProfile photo (400 x 400 px)
âName
âBio (max 160 characters)
âLocation
âWebsite
âTheme color
âBirthday
29. Create/Subscribe to Lists
âLists are curated groups of Twitter users â create your own
or subscribe to ones created by others
âUseful for reading tweets, not tweeting to a specific group
30. How to Tweet
â140 character limit
(includes text & spaces)
âTwitter counts the
characters for you
âIf you have more to say
Quote a tweet / Retweet
âTry abbreviations to fit limit
âLinks & images take up no
characters
âRetweeting lets you repost
to your followers or comment
31. What & When to Tweet
ï§ What?
ï§Look at trending topics
ï§Mix of professional & personal
ï§Source attribution
ï§ When?
ï§Depends on your audience and geographic
location
ï§Live tweet events or TV shows
ï§Participate in Twitter chats
ï§Schedule it!
32. Share a Variety of Content
Read more: How to Balance Your Personal and
Professional Brand on Social Media
33. What is a Hashtag?
ï§ Word or phrase beginning with a # symbol with no spaces or
punctuation: #tbt #dcjobs #GRAMMYs #entrepreneur
ï§ Hashtags group conversations about topics making them easier to
find, follow, and join
ï§ Extend your own brand and distribute your content to certain
interests and groups
34. Crafting the Perfect Tweet
âUse hashtags & links together
âDonât hashtag overload (2 = ideal)
âTweet longer (120+ characters work best)
âClear Call to Action (CTA)
âUrgency
âTweet frequently (1-5 times per day)
âUse pictures (2x engagement)
Read more: 10 Tips for Crafting the Perfect Tweet
36. Twitter Tools
ï§ Publishers
ï§Tweetdeck
ï§Hootsuite
ï§Buffer
ï§Sprout Social
ï§IFTTT (if this then that) â triggered actions, not just for Twitter
ï§ Analytics
ï§Twitter Analytics
ï§SocialBro
ï§Twitonomy
ï§ Content Discovery
ï§Klout â curates articles based on your interests, allows you to schedule
and improves your social influence
ï§Nuzzel â discover what your friends are reading
38. Complete Your Profile
ï§ Professional photo
ï§ Descriptive headline
ï§ Experience, education,
certifications
ï§Organizations, volunteer
work
ï§ Publications (articles,
videos, photography)
39. LinkedIn Profile Checklist
âPhoto: Professional, high quality
âHeadline: Tell people what youâre
excited about now & what you want to do
in the future.
âVanity URL: Make yourself easy to find.
âSummary: A few short paragraphs of
what motivates you, what youâre skilled at,
and whatâs next.
âExperience: Jobs you held and
accomplishments at each. Include photos,
write ups, or videos.
âRecommendations: Ask managers,
peers, or co-workers to write a
recommendation. This gives authority to
your strengths and skills.
âEducation: List all of your
educational experiences, including
summer programs.
âCourses can show skills & interests
youâre most excited about
âVolunteer Experience & Causes
âSkills & Expertise: Add 5+ skills you
want to be endorsed for.
âHonors & Awards: Donât be shy to
brag about your accomplishments.
âProjects: Showcase digital
campaigns or projects.
âInterests: Add anything else about
yourself; helps with search!
âOrganize sections
40. LinkedIn Publishing
ï§ Way for members to contribute
professional insight
ï§ Long-form content becomes
part of your profile
ï§ Searchable on and off LinkedIn
ï§ Added to Pulse section (if
content is relevant)
ï§For more information on how to
get started please see
SlideShare.
40
41. Make Connections & Find News
ï§ Join groups based on yourâŠ
ï§Area
ï§Industry
ï§Interests
ï§ Start and join discussions
ï§ Use Pulse to find news
ï§Comment
ï§Share with your network
42. Automate Everything â But be HUMAN
You have better things to do than
execute the same repetitive tasks
over and over again. When it
comes to social media marketing,
automation is everything. Hereâs a
short list of some of the tasks you
can automate now and no longer
waste your time on:
âFollowing people back when they
follow you
âRetweeting interesting messages
on Twitter
âMentioning other users in your
messages
âResponding to direct messages
âAutomating posts from another
expertâs website
âPosting to LinkedIn ,Twitter,
or Facebook from another network
45. BrandYourself.com
âMission: help people take back
control of their own lives online
âLook better in Google results
âDigital resume
âSocial stream
âLinks to additional projects
46. Why You Need to Build a Website
âA website isnât static; itâs
dynamic
âHaving a website makes you
more findable
âNot many people have one â
having a website can help you
stand out.
âYou gain some new skills
âTop Free Personal Website
Builders:
âSelf-Made/Self-Hosted
âTumblr
âFlavors.me
âWeebly
âWix
âRe.vu
âEnthuse.me
âDesignedyou.com
48. Guest Blogging
âBlogging is one of the best ways
to build your visibility, credibility,
and brand message online.
âRecruiters and hiring decision
makers routinely search the
blogosphere when they're vetting
candidates.
âDo some research before diving
in:
âLook for blogs relevant to your
expertise and/or industry.
âFind out which blogs the recruiters
and hiring decision makers you want
to attract are visiting.
âSome ideas to find the right
blogs:
âConsult with your professional
network.
âDo a Google search of relevant
key words for your industry/field
and your areas of expertise.
âUse the LinkedIn Groups search
feature to connect with relevant
professional networks.
âLook at the blogrolls
50. Canva.com
Canva makes graphic design
amazingly simple for everyone.
Ready to get creative?
Everyone is designer.
1. Know Your Key Messages
2. Keep It Simple
3. Be Consistent
4. Use Purposeful Hierarchy
5. Consider Text Formatting
51. Recruiting: Know Your Audience
ï§ Job seekers and recruiters use the same platforms but
to a different degree
0
20
40
60
80
100
Job Seekers
Recruiters
52. Recruiting: Where to Post Openings
ï§ Company-owned channels
ï§LinkedIn Company Page â Careers tab
ï§Facebook Page
ï§Twitter
ï§Google+
ï§Personal networks
ï§Share with your personal social network
of friends and family
ï§ Use hashtags â broad & niche
ï§#jobsearch
ï§#hiring
ï§#ITjobs
ï§#jobopening
ï§#consulting
ï§#dcjobs
53. Recruiting: Finding & Vetting Candidates
ï§ LinkedIn Recruiter
ï§Powerful search capabilities
ï§Contact candidates through InMail
ï§Track & manage talent to hire now or in the future
ï§ Twitter Searches & Chats
ï§Participate in chats (ongoing or create your own)
ï§Follow hashtags used by job seekers
ï§#hireme
ï§#needajob
ï§#resume
ï§#unemployed
ï§#MBA
ï§#jobhunt
ï§ Facebook Directory
ï§Search pages, groups, users
54. Apps to Find People â
Freelancers
âPeoplePerHour: PeoplePerHour is a freelance site
for all skills related to web projects, including software
engineers, digital designers, SEO specialists and
marketers. The site features a tool called WorkStream,
which simplifies the business side of your work by
organizing payment, communication and
management, all in one place. You can browse jobs,
get notifications for new openings to your inbox and
send up to 15 proposals for work for free before
signing up for the premium plan.
âSimplyHired: SimplyHired offers the largest variety
of freelance jobs of any site on this list. From
construction to concierge work, the site boasts a
bounty of opportunities for anyone seeking extra
work, and it helps freelancers find jobs in over 24
countries. It also isnât limited to English-language
work, offering 12 different languages in which you can
find jobs.
âFreelance Writing Gigs: Freelance Writing Gigs is a
job board that is updated daily with fresh freelance
writing and blogging jobs. The offerings vary from
technical writing positions to writing about recipes,
photography and healthcare, making it a great site for
writers interested in testing their hand at different
types of professional writing.
âLinkedIn Profinder: With over 420 million members
in over 200 countries, LinkedIn is indisputably the go-
to place for learning about all things job-related.
Recently, LinkedIn decided to begin its foray into the
freelance economy by quietly launching LinkedIn
Profinder, which is helping freelance professionals find
their next job. Because of its enormous amount of user
data, LinkedIn is able to quickly connect freelancers
with strong leads based on their keyword searches and
companies followed. Profinder is a great option for
expert professionals in countless fields
â Toptal: Toptal is a freelance network of elite
software engineers and digital designers from over 100
countries around the world. The companyâs screening
process weeds out all but the top 3 percent of talent in
multiple categories, which means that once accepted,
youâll join an exclusive community of experts. Toptal
lets you decide if you want to work hourly, part-time or
full time, and you set your own rates so youâll never be
stuck in a bidding war. Whatâs perhaps best for
freelancers is that Toptal also screens clients -- and
works with top companies like AirBnB, IDEO and JP
Morgan -- so youâll always have a steady supply of
interesting projects and clients who appreciate the
value of your work.
56. Are you a Freelancer?
âFrom time management to billing to collaboration, these are the
tools you need to succeed as a freelancer.
âTools for the toolbox:
â30 Essential Tools and Web Apps for Freelancers
â21 must-have tools and apps for freelance designers
â3 Top Apps For Freelance Marketers And Solopreneurs
57. Digital Brand Scorecard
âStrategically Aligned
âBelievable/Instill Trust
âSounds Like a Person not a
brand (This is for personal branding)
âDistinctive & Visual
(Remember Canva.com is your best
friend)
âEngaged & Responsive
#HugYourHaters
â Assessable to be shared
â Transparent
â Consistent Frequency
â Audience Growth in followers &
conversations
â Integrated across platforms
âRegularly assess your digital presence. Rate each component
(1-5). Add them & divide by 10 for your score.
58. Align Social Media With Business Goals
â Be intentional
â Be distinctive
â Add value, not noise
â Apply best practices
â Be visible & visual
â Have a consistent voice
â Be time, energy &
resource efficient
â Monitor, measure, refine
âIdentity
âVisibility
âCredibility
59. Final Thoughts
âPersonal branding is a way to:
âEstablish credibility
âGrow your network
âAttract opportunities
âBefore you post, ask yourself...
âIs it valuable?
âDoes it fit with my personal brand?
âDid I include source attribution?
âDid I add relevant hashtags?
60. Your Homework
âCreate or update your LinkedIn
profile
âGoal: connect with 30+ people by end of
month
âPost or share an update at least
once/week
âLeave and request a recommendation
from colleague/manager
âIf Twitter is right for youâŠ
âCreate/update your branded profile
âHave a conversation
âShare news/relevant posts to your
audience
Editor's Notes
http://marketingland.com/pinterests-monthly-user-base-hits-150-million-people-50-last-year-194668
The actual number is $35.98 billion if you want to get technical. That represents an increase of almost $13 billion in just two years. Not only that, it means that social media will have maintained consistent growth (of about $6 billion every year) for nearly half a decade. Often these trends rise rapidly for a year or two and plateau. If social media advertising spend continues on this curve, thereâs no telling how the industry and tools will evolve.
But that kind of spending must reflect just how expensive the ads themselves are, right? Well, actuallyâŠ
EVERY DAY
âą60 million photos are uploaded
âą84.4 million comments are posted
âą1.6 billion likes on photos
Source: http://www.slideshare.net/homehelper/visual-creative-thinking-1260733 & http://www.socialmedianews.com.au/social-media-statistics-australia-february-2014/
Twitter is not just for posting about your company or industry â show your true self with a mix of professional and personal tweets.
Who to follow appears on the right side of your timeline
Click through to searchable area
Find friends also available under Settings
Verified account â blue check mark indicates an authentic identity https://support.twitter.com/articles/119135-faqs-about-verified-accounts
Trending topics showcase the most popular conversations happening on Twitter. Using these hashtags or contributing to the topic gives you exposure to a group of people you may otherwise never reach.
The bottom line is this: the more you automate, the more time you have to manage other aspects of your business or create great content for your posts. Simply put, itâs a must do for active business owners.
A word of caution: automation is necessary, but being human is still important. Don't fall into the trap of thinking that because you have your systems and processes automated, you don't have to actually authentically participate or engage with people in real-time anymore. Strive to automate while still keeping things personal.