TITAN is a global provider of hosted and managed industry solutions with over 2000 successful enterprise system deployments. It offers strategy, consulting, outsourcing, and training services to help clients maximize their investments in ERP, EPM, and other business applications. TITAN's services are delivered through 17 data centers globally using a flexible utility model and S2V methodology to provide speed, value, and predictable costs for clients.
TITAN Technology Partners is a global outsourcing firm, providing industry specific strategy, consulting, training and outsourcing solutions. Our firm is designed and committed to providing our clients innovative offerings that will serve as an essential element of their business model and operational execution. We prefer to start with strategy, or at least sound planning, and then build, train and manage the information systems that run their business. We seek to reduce client cost and risk while operating at service levels that are continuously aligned with their business. Whether a critical software implementation project, a hosted/managed solution, training, business process outsourcing, or complete IT outsourcing, we believe we have emerged as an elite global provider of innovative industry solutions.
TITAN Technology Partners is a global outsourcing firm, providing industry specific strategy, consulting, training and outsourcing solutions. Our firm is designed and committed to providing our clients innovative offerings that will serve as an essential element of their business model and operational execution. We prefer to start with strategy, or at least sound planning, and then build, train and manage the information systems that run their business. We seek to reduce client cost and risk while operating at service levels that are continuously aligned with their business. Whether a critical software implementation project, a hosted/managed solution, training, business process outsourcing, or complete IT outsourcing, we believe we have emerged as an elite global provider of innovative industry solutions.
Intellinet is a professional, IT services firm dedicated to helping executives succeed in maximizing the business value of IT. As trusted advisors since 1993, Intellinet has been providing clients with exceptional Microsoft technology solutions. Driven by the motto Promises Kept®, Intellinet keeps its promises to clients and strives to earn complete client satisfaction and loyalty.
Overview of Idexcel, Inc. Idexcel was founded in 1998 and has grown to a talent base of over 500 across
USA, UK, and India. Idexcel services the Communications, Healthcare, Financial Services, Manufacturing, and High-Tech industries. Idexcel is a Certified Minority Business Entity.
Intellinet is a professional, IT services firm dedicated to helping executives succeed in maximizing the business value of IT. As trusted advisors since 1993, Intellinet has been providing clients with exceptional Microsoft technology solutions. Driven by the motto Promises Kept®, Intellinet keeps its promises to clients and strives to earn complete client satisfaction and loyalty.
Overview of Idexcel, Inc. Idexcel was founded in 1998 and has grown to a talent base of over 500 across
USA, UK, and India. Idexcel services the Communications, Healthcare, Financial Services, Manufacturing, and High-Tech industries. Idexcel is a Certified Minority Business Entity.
Managed Services refers to the practice of using specialized service providers for executing specified operating tasks leading to cost & delivery efficiencies and releasing management bandwidth for mission critical activities.
Similar to P 001 Titan Corporate Overview For Customers Aug09 V4 (20)
P 001 Titan Corporate Overview For Customers Aug09 V4
1. Charlotte | Chennai | Denver | London | Nashville | New York | Pune | Singapore
Driving Global
Performance
2. TITAN Fast Facts
Founded in 1998
Global provider of hosted and managed industry solutions
Deep ERP and EPM experience with 2000+ successful enterprise
system deployments
TITAN’s IT Outsourcing (ITO) manages and supports business
applications in 17 data centers for 50+ clients globally.
TITAN’s flexible Business Process Outsourcing (BPO) services
provide clients with a predictable fee via TITAN’s Utility Model
with leading software in 10+ countries.
Process driven execution with S2V™ methods and tools
Innovative offerings provide a superior model for IT
Independently certified via a SAS 70 Type II Audit
Ranked on The 2009 , as one of the Fastest
Growing Private companies in the United States
2
3. TITAN Leadership
Thank you for your interest in our company. Our
firm is designed and committed to providing our
clients innovative offerings that will serve as an
essential element of their business model and
operational execution.
We prefer to start with strategy, or at least sound
planning, and then build, train and manage the
information systems that run their business.
We seek to reduce client cost and risk while
operating at service levels that are continuously
aligned with their business.
Whether a critical software implementation project, a
hosted/managed solution, training, business Michael A. Vadini
process outsourcing, or complete IT outsourcing, we Founder and
believe we have emerged as an elite global provider Chief Executive Officer
of innovative industry solutions.
3
4. TITAN’s Value Proposition
We allow our
clients to
concentrate on
their business
while we provide
them with peace
of mind.
4
5. TITAN Offerings
Strategy Services
• TITAN provides thought leadership for strategic business transformation and integrate
business strategies with enterprise solutions including business performance, process,
data, application, training or technology while offering optimal alignment with overall
business direction.
Consulting Services
• We leverage our S2VTM approach with proven tools and methods resulting in predictable,
rapid time-to-market for enterprise solutions. We integrate customers, suppliers, and
employees through Internet-enabled business processes and offer a business case-
driven approach, not only technology / software upgrades.
Outsourcing Services
• We maximize your enterprise investments over life-cycle via strategy-driven investments.
We lower TCO for application and database support, provide superb service levels and
increase user satisfaction with thought leadership and proven S2V™ processes. Our
TITANium™ approach provides a superior model for IT. TITAN BPO provides Business
Process Outsourcing by leveraging technology to improve your business operations.
Training Services
• TITAN understands adoption of technology is paramount to successfully transforming
your organization. We offer a powerful combination of specific hands-on industry
experience, application knowledge, technology expertise and strong project
management skills. Our educational services support your organization’s need to
maximize return on your technology investment with innovative training solutions.
5
6. TITAN’s S2V™
is Focused on Speed and Value
TITAN's
(Speed to Value)
approach focuses on
delivering tangible
business results S2V™ Best Delivery
Practice S2V™
rapidly then extending
Accelerators
S2V™ Manage
S2V™ Kit Qualit
S2V™ Support Kit
Learn Kit y Kit
and maximizing your Kit
S2V™ Industry S2V™ Methodology Knowledge
IT investment over Knowledge Maps Value Maps
Accelerators
the entire solution
Baseline
S2V™ Baseline Methodology
life-cycle.
6
7. Superior Value - TITAN Utility Model
TITAN leverages a utility approach to design a
custom solution for our clients to plan, build, host,
train, and manage industry specific solutions.
Simple
Simple Service Oriented Stable
•Managed monthly
“utility” service fee
covers software, •Accelerate results •Eliminate risks, align
support, with easy to use technology
Service
implementation, solutions and investments to meet
customer defined
Oriented
discretionary
service levels.
the needs of the
services, business business, with world
process outsourcing, class methodology in
upgrades, training, a long term
hardware, hosting, agreement providing
and managed predictable costs in a
services. single contract.
7
8. TITAN Centers of Excellence (TCOE’s)
Provide Global Support
TITAN Technology Partners’ unique approach brings the world’s most cost effective, high-
quality, specialized process, and outsourcing services with thought leadership and tools
required to support the planning, building, hosting, training, and management of your
enterprise solutions.
TITAN Technology Partners first TCOE was launched and began hosting in 2000.
TITAN has repeatedly and successfully completed SAS 70 Type II Audits.
8
9. Strategy Services
Value Proposition Offerings Capabilities
Thought leadership for strategic Enterprise Performance
business transformation Management Planning
Integrate business strategies Portfolio Management
with enterprise solutions EPM Strategy Organizational Assessments
offering optimal alignment with IT Strategy Planning and Advisory Services
overall business direction Roadmap Program Management
Develop process centric, risk Change Management Strategy Project Management
sensitive, sustainable compliance Adoption & Training Strategy Organizational Design
framework for performance Software Package Selections Business Process Re-
Business case definition and Health Checks engineering
establish value proposition for CIO Advisory Services Multi-functional Operational
outsourcing opportunities Outsourcing Evaluations Excellence
Readiness Assessments Industry & Domain Expertise
Business case definition and
tangible ROI for IT investments
Comprehensive Information Strategic Plan CIO Advisory Services to improve IT
(ISP) to re-engineer business critical operations, systems performance, and
processes project delivery excellence
IT Alignment Health Check and roadmap Comprehensive analysis and software
package selection process
9
10. Consulting Services
Value Proposition Offerings Capabilities
Rapid S2V™ approach resulting Project Management
in predictable, rapid time-to- Application Portfolio
market for solutions Management
Application solutions aligned to Package Implementation Functional Application and
business strategy ERP, FIN, SCM, CRM, HCM Technical Expertise
Oracle, SAP, PeopleSoft, Global Delivery
Internet-enabled business
processes JDEdwards System Testing
EPM Project Health Check
Business case-driven approach
Hyperion, Business Performance and Tuning
Objects, Outlook Soft Industry & Domain Expertise
S2V™ Application Upgrades Third-Party Application
Custom Development Integration
Application Audits / Health
Checks
Oracle release 12 Financials and Order mySAP ERP Implementation &
Fulfillment implementation Deployment
Global implementation of Oracle Financials Implementation & Support of
and Oracle HRMS PeopleSoft HCM
10
11. Outsourcing Services
Value Proposition Offerings Capabilities
Thought leadership with flexible Thought Leadership
solutions tailored to meet the IT Governance
needs of our customers Complete IT Outsourcing
Maximize Return on Investment Business Process Outsourcing
Lower Total Cost of Ownership Program Management
Strategic IT Planning
Plan, build, host, train, and
TITAN Utility Model Global Centers of Excellence
manage for monthly utility fee
Packaged Solutions Application Management
Leverage TITAN intellectual Gold Package Alignment of IT Investments
property & global capabilities
Platinum Package Help Desk (Level 1,2,3)
Optimize performance, TITANium™ IT Outsourcing Hosting Services
scalability, and availability BPO Outsourcing Infrastructure Support
Improve processes, quality & Managed Services Dashboard Powerful Array of Tools to
service levels via TITAN’s tools Lavoroh™ Training Portal Keep Systems Operating
Complete IT Outsourcing including SAP Complete Outsourcing including JD
Financials, Supply Chain, HCM, and Edwards, and infrastructure support
infrastructure support
Oracle Financials & CRM Application and
BPO HCM Outsourcing for HR, Payroll
Database Support and Business Process
and Benefits Powered by Oracle’s
Outsourcing for Operations Data
PeopleSoft Enterprise
Management
11
12. Training Services
Value Proposition Offerings Capabilities
Quality educational services to Adoption & Training Strategy Organization Change
support our client’s need to Training Program Management Assessments
maximize return on their Development Organization Readiness
investments Project Team Training Adult Learning Theory
Customized training programs Power & End User Training Game Design
designed to meet the relevant Management Training Training Management
needs of our clients combining Application Boot Camps Process Optimization Training
adult learning theory with deep Lavoroh™ Training Portal ERP Release Update Training
application knowledge Training Managed Services
Combination of hands-on Applications and Technology
industry experience, application Training
knowledge, technology Hosted Training Environments
expertise, and strong project Industry & Domain Expertise
management skills
Developed training strategy. Trained 80 Developed training strategy, custom
core team members. Prepared 240 training program, developed on-the–job
trainers for global rollout to 18 countries materials and delivered end user training
with over 4,000 users. for newest resort in Washington D.C.
(formerly Tyco / Healthcare) Developed and provided end user
Developed and executed core team and training for 53 roles leveraging Lavoroh
end user training for 1200 users in 29 job performance portal
locations
12
13. Proud to Serve our Clients Globally
Financial
Services
Retail
Leisure
Manufacturing
Healthcare
Life Sciences
Engineering &
Construction
Business
Services
Energy
13
15. Get the TITAN Advantage !
Lower Total Cost
of Ownership
Accelerate
Results
Eliminate Risk
15
16. Charlotte | Chennai | Denver | London | Nashville | New York | Pune | Singapore
North America +1 888 430 9252
EMEA +44 1189 880 252
Asia Pacific +65 6749 1788
www.ttpartners.com