The document summarizes a project to implement SAP Supply Network Collaboration (SNC) 5.1 at Palm, Inc. to improve supply chain collaboration and visibility with suppliers. The implementation was completed within 4-5 months and included functionalities like SMI Monitor, Delivery Monitor, and PO collaboration. Benefits included leveraging existing SAP applications, reducing interfaces, and establishing a foundation for future supply chain initiatives. Lessons learned included engaging SAP support early and allocating more time for integration.

1. SAP Supply Network Collaboration
(SNC) 5.1 Implementation
Subu Govindaswamy
09/17/09

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Contents
• Palm, Inc. Overview
• Justifying SNC
• Approach
• Project Goal
• Implemented Functionalities
• Project Benefits
• ROI
• Lessons Learned
• SNC Roadmap

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Palm, Inc. Overview
A culture of game-changing innovation.
• Palm Pre is the first phone built on the
groundbreaking Palm webOS platform.
• Supply Chain Operates in High Tech Industry
• Mixed Model - Distribution Centers and Direct Ship

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Why implement the SAP Supply Network
Collaboration (SNC) solution?
• Leverage Existing Infrastructure
• Stand-Alone Implementation is possible
• Move towards multi tier visibility
• Out of the Box Integration Between ECC and SNC
• Scalability
• Future SNC Roadmap

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Approach and Time Line
• Use Stand Alone SNC (Interfaces with ECC and SCM
(APO)).
• Implement with Suppliers.
• Support the Product Launches.
• Time Line of 4-5 Months.
WK1 WK2 WK3 WK4 WK5 WK6 WK7 WK8 WK9 WK10 WK11 WK12 WK13 WK14 WK15
BRValidation
Detailed Design&POC
Config, Development and Unit Test
IT IntegTest
User Acceptance Test

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Preparation and Partnership with SAP
• Use of SAP Quick Sizer
• Technical Guidance
• SAP Consulting Support
• SAP SNC Product Management Team

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Project Organization
Project Manager
Business Lead
Operating Committee
Sr.Bus. Analyst
Executive Sponsor and
Executive Steering
Committee
IT Sponsor
Business
Sponsor
Supply Chain
Planning
Organization
Development Lead
SCM Consultant Developer
PI Integration
Developer
SNC Consultant
SAP Basis

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SNC Project Goal
• Transition Build Plan, Shipment, and
Commit Plan functionalities to SAP
SNC.
• Improve Master Data Maintenance and
Transaction Data Entry Accuracy.
• Provide Foundation for Future Supply
Chain Collaboration and Visibility for
Projects with Suppliers.

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Implemented Functionalities
• SMI Monitor
• Delivery Monitor
• PO collaboration
• Integration with ECC
• Integration with SCM
• Alert E-Mails

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Implemented Functionalities-SMI Monitor
SMI Monitor

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Project Benefits
• Leverages packaged applications versus custom
solution.
• Puts applications on a standard upgrade path (SAP
ECC, SAP SNC, and SAP SCM).
• Reduces interfaces between systems.
• Supports Future Forward and Reverse Logistics
Partner Collaboration.
• Establishes foundation for future Supply Chain
Initiatives.
• Improves productivity (Removes Data Sync. Issues,
Manual Master Data Creation).

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ROI
Total Investment:
• One Time Investment
Total Benefits:
Cost Savings:
 Reduced Hardware/Software Costs $30K per Month.
 Reduced AMS Support Costs - $30K per Month.
 Avoided Costs - $30K per Month.
Payback period in 6 months. This is one piece of the
puzzle in the partner collaboration roadmap. ROI and NPV
calculated for the business transformation/collaboration
project.

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Lessons Learned
• Engage SAP Support Services Early.
• Involve Partners Early in the Design.
• Allocate more time and resource for Integration.
• Need experienced Web-Dynpro Developer(s).
• Ready to accommodate Business Process and
Management changes.

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Supply Chain Roadmap and SNC Functionality
 SMI
 ASN
 PO Collaborations
 SNI - Provide
Inventory and
PO visibility
 Work Order
Collaboration
 Demand and
Supply Balancing
Collaborations
Supplier CollaborationSupplier Collaboration
Supplier
Visibility
Supplier
Visibility
Additional
Visibility
Additional
Visibility
Additional
Collaboration
Additional
Collaboration
Time Line
 SNI – Inventory
and PO Visibility
across the
Supply Chain
 Traceability