3. Basic Overview
• Businesses Management Software
• Communication integration.
• Streamline processes.
• Identify and solve the problem.
• Better job than competitors
• Provides several solutions
o financial management
o analytic applications
o cloud computing
4. Testimonials
Bill Davis, director of Financial Systems and Processes at Centerpoint
SAP helped streamline communications. Not just with customers but with
employee trucks.
SAP is reliable.
5.
6.
7. The Negatives
• Bad user interface.
• Lack of flexibility.
• Cost of maintenance
• Low patch application
rate -> security issues
• Too sales focused
o core innovation strength
gets diluted
8. Overall
• Completeness: 4.5
o People/users , fit to needs: 4
High value Index implies usability and flexibility
Quora stated bad user interface
o Process
Several different products
High value index implies high ROI Content/ Data
Customer
---
Pain
Process Points
Technology
User
Services
9. Overall
• Completeness: 4.5
o Content/Information: 5
Has a lot of users and thus have a lot of data
o Technology: Hardware & software
A lot of software patches released
and not installed
Content/ Data
o Services & Support: 5
Great Reviews Customer
---
Pain
Process Points
Technology
User
Services
10. Overall
• Strategy: 4
o Differentiated offerings: 2
Oracle and IBM both have similar
offerings
o Partners: 5
Several Partnerships including
educational partnerships
11. Is it a Solution?
The team believes that SAP is a software
solution because:
• it address a problem and makes it easier
• is widely used and accepted as a solution
• provides several different types of solutitons
for various problems
12. The Team
Assaad:
LinkedIn Email
Bentzi:
Email
Rhan:
LinkedIn Email
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