2. COMPANY PROFILE
Samsung Group is a South
Korean multinational conglomerate
company headquartered in Samsung Town, Seoul. It
comprises numerous subsidiaries
and affiliated businesses, most of them united under
the Samsung brand, and is the largest South Korean
chaebol (business conglomerate).
Samsung comprises around 80 companies. It is highly
diversified, with activities in areas
including construction,consumer electronics, financial
services, shipbuilding, and medical services.
3. History
Unlike other electronic companies SAMSUNG origins were not involving
electronics but other products.
In 1938 the SAMSUNGs founder Byung-Chull Lee set up a trade export
company in Korea, selling fish, vegetables, and fruit to China. Within a
decade SAMSUNG had flour mills and confectionary machines and
became a co-operation in 1951.
From 1958 onwards SAMSUNG began to expand into other industries such
as financial, media, chemicals and ship building throughout the 1970s.
In 1969, SAMSUNG Electronics was established producing what
SAMSUNG is most famous for, Televisions, Mobile Phones (throughout
90s),Radios, Computer components and other electronics devices.
1987 founder and chairman, Byung-Chull Lee passed away and Kun-Hee
Lee took over as chairman.
In the 1990s SAMSUNG began to expand globally building factories in the
US, Britain, Germany, Thailand, Mexico, Spain and China until 1997.
4. Company consists of five main business
units:
1. Digital media Business
2. LCD Business
3. Semiconductor Business
4. Telecommunications
5. Digital Appliance Business
5. SAMSUNG follows a simple business philosophy: to devote
our talent and technology to creating superior products
and services that contribute to a better global society.
Every day, our people bring this philosophy to life. Our
leaders search for the brightest talent from around the
world, and give them the resources they need to be the best
at what they do.
The result is that all of our products—from memory chips
that help businesses store vital knowledge to mobile
phones that connect people across continents— have the
power to enrich lives. And that‘s what making a better
global society is all about.
6. Strategies of Samsung
1. Pricing Strategy
Pricing also seemed to have played a significant role in
SAMSUNG‘s success. Differentiation is thekey for a
brand to be preferred by consumers, when there are so
many brands within the sameproduct category.
SAMSUNG believes in providing good products at
reasonable prices to itscustomers. SAMSUNG‘s
technology plank communications helped the company to
gain marketshare, even though it did not offers any
discounts or exchange scheme when it entered
India.SAMSUNG focuses on cost-cutting measures to
keep its price low which helps to combat thediscount
schemes of the local companies.
7. BRANDING STRATEGY
For any new company, when it makes its entry into the
market, there are two ways to stimulate growth: intensive
advertising campaign, and product offerings with unique
functions. SAMSUNG recognized the potential of both.
.In India, SAMSUNG, in order to create its brand awareness,
signed seven cricket celebrities and in doing this it aimed to
cash in on the popularity of cricket in India which is
considered a religion in India. Instead of just ads featuring
cricketers, SAMSUNG launched its ―Team SAMSUNG
India campaign all over India.
Samsung supported the Indian team to the Beijing Olympic
Games as well as provided scholarship support to six Indian
athletes for their training expenses, including Abhinav Bindra
whom we subsequently signed on as our Brand Ambassador
for Consumer Electronics products, following his return from
the Olympics
8. Advertisement
With Aamirs endorsement of SAMSUNG, the fight for the mobile
phone market had also become afour-way battle with other leading
actors endorsing the rival brands - Shah Rukh Khan
endorsingNokia, Abhishek Bachchan endorsing Motorola, and,
Hrithik Roshan endorsing Sony Ericsson.
Providing free content on the mobile by collaborating with the
copyright owners of Bollywood movies. For e.g Ghajini, Love Aaj
Kal
Promotional offers like free entry to the show of ‗10 ka dum‘
Organizing contests like ‗SAMSUNG Mobile Karaoke Festival‘
Opening the SAMSUNG Fun Club for better customer relationships.
Free online software updates, tutorials and customer service
Highlights the innovative features of its products through a
combination of innovative advertising and branding.
Established many SAMSUNG Mobile Stores to increase the
visibility of the brandPromotion
9. Conclusion
• Although Samsung has captured the highest
market share in Indian market, but the company
had toface so many problem. For example conflict
with the Apple, Apple blamed the Samsung
thatcompany is copying some of its features and
design. This blame damaged the reputation of
theSamsung all over the world. But still Samsung
is a favourite brand of Indian consmers whether
wetalk about Electronic consumer goods or
Smartphone. It means despite of problems and
blames,Samsung has positioned itself in consumr
mind as a quality brand.