Samshad Ali is seeking a front office executive position where he can utilize his customer service, communication, and organizational skills. He has two years of experience as a front office executive at Presidency Hotel in Cochin. His responsibilities there included handling customer relations, phone calls, greeting guests, arranging meetings, and administrative tasks. He is proficient in Microsoft Office applications and knowledgeable about front office operations and systems.

1. SAMSHADALI .CP
cpsamshad@gmail.com Mob No: 9895648158 / 0554029409
OBJECTIVE:
Seeking a position of a front office executive wherein my skills, optimistic attitude and
effective dealing abilities give way for the benefit of the organization on a global level.
KEY SKILLS:
 Possess good organizational and time management skills
 Highly skilled in handling front office activities independently
 Punctual and ability to perform tasks independently
 Good coordination and relationship building skills
 Effective written and verbal communication skills
 Sound knowledge of Front office monitoring
 Extensive knowledge of handling EPAX
 Good telephone etiquettes and presentation skills
 Skilled in major computer applications related to work like Microsoft Word,
Excel, PowerPoint, Outlook and the Internet
 Ability to perform tasks under pressure
ACADEMIC CHRONICLE:
 HOTEL MANAGEMENT : Food Craft institute, India
Certificate Course in Front Office Operation
 S S L C : Kerala State Education Board
CAREER EXPERIENCE:
I have two year experience In Front Office Executive at Presidency Hotel, Cochin
RESPONSIBILITIES AT HOTEL PRESIDENCY:
 Handles and manages all customer relation activities
 Attends incoming and outgoing phone calls
 Welcomes and greets guest and customers entering and leaving the hotel
premises
 Arranges halls for meetings and seminars
 Attends and solves issues related with service and other general questions or
concerns
 Maintains proper record of all administrative tasks on a weekly basis

2. COMPUTER KNOWLEDGE:
 Good knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook.
 Ability to prepare and present presentations on Microsoft PowerPoint
 Capable of browsing the internet through different browsers like, Internet
Explorer, Mozilla Firefox and Google Chrome
LANGUAGES KNOWN:
English, Malayalam, Tamil, Hindi
PERSONAL PROFILE:
Age and Date of Birth : 20, 26-04-1996
Address : chorupetty (h)
Arimbra (po) malappuram (dt)
Gender : Male
Father Name : Basheer
Marital Status : Single
Nationality : Indian
Religion : Muslim
Mother Tongue : Malayalam
PASSPORT DETEALS:
 Passport No : M 9045352
 Place of Issue :
 Date of Issue : 03/06/2015
 Date of expiry : 02/06/2025
REFERENCE
Mr.Jerim Sakharias
HR Manager of Hotel Presidency
Ph: +919746471252
DECLARATION
I hereby declared that the above mentioned information is true to the best of my
knowledge.
Place:
Date: SAMSHAD ALI