The Change Agency is a consulting firm founded in 2000 that helps companies implement strategic changes. It has 20 employees and key clients include Ericsson, IKEA, and SEB. Investor AB owns 50% of the company. The agency assists clients like Ericsson, Taxi Stockholm, Electrolux, and the Swedish police force with initiatives to engage employees and change behaviors to achieve strategic goals. It uses a process involving defining needs, strategy, translation, implementation, and maintaining momentum for larger projects.