Sami A. Mohamed has over 14 years of experience in customer care, accounting, banking operations, and management. He currently works as a Senior Officer for the National Bank of Abu Dhabi, where his responsibilities include supervising cheque clearing operations and ensuring processes are accurate, compliant with policies, and meet deadlines. Previously, he worked as a Senior Accountant for Al Saeed Food Stuff Group, where he managed accounts, processed payroll, reconciled bank statements, and ensured accounting records were accurate. He aims to effectively manage teams and processes to provide excellent client service while optimizing available resources.
This document is a resume for Mohamed Salah Shahien summarizing his professional experience and qualifications. Over 15 years of experience in banking, including roles as Operations Head and Operations Officer at Qatar National Bank and as a Teller at National Societe General Bank. Well educated with a bachelor's degree in business administration and professional HR and crisis management training. Seeks a bank position where there are opportunities for growth. Skilled in customer service, cash handling, account transactions, internal controls, and team leadership.
The document is a resume for Ahmed Zeiada, who has over 12 years of experience in banking and finance in the United Arab Emirates. It summarizes his professional experience including current role as Operations Supervisor at Abu Dhabi Islamic Bank where he oversees remittances and payment processes. Previous experience includes roles managing cash operations and transactions at Dubai Bank and accounting work at an Egyptian energy company. The resume emphasizes skills in money transfers, payments, operations management, accounting, and compliance.
This document is a resume for Kamran Ahmed, who has over 8 years of experience in finance roles in the Middle East, most recently as the Head of Accounts Payable at Rixos The Palm Hotel in Dubai since 2012. Prior to that, he was the Head of Credit Department at Park Regis Kris Kin Hotel in Dubai from 2010 to 2012 and an Income Auditor at Habtoor Grand Resort & Spa in Dubai from 2008 to 2010. He also has experience as a Payroll Accountant in Saudi Arabia from 2006 to 2008. Kamran Ahmed is seeking a suitable position in accounts and has strong skills in financial software, analysis, attention to detail, reporting, and verbal communication.
Safa Ghandour is applying for the position of Finance Department. She has over 11 years of experience in accounting roles. Her current role as Chief Accountant at Cubic Art Technologies requires preparing financial reports, budgets, forecasts, and advising management. She is proficient in accounting software like Microsoft ERP and Excel. She aims to secure a challenging position utilizing her skills and developing further in the accounting and finance field.
This document is a resume for an experienced professional seeking a more challenging role utilizing their strong financial and accounting skills. The individual has over 5 years of experience in accounting, financial management, and auditing across various roles in the hospitality industry. They demonstrate analytical aptitude, financial judgment, attention to detail, and strong communication and management skills. Their career history includes roles as an Accounts Receivable Accountant, General Cashier, Night Manager, and Night Auditor for hotels in Dubai.
Izhar Ahmad has over 8 years of experience in banking operations including commercial banking, retail banking, and consumer banking. He is currently the Operations Head at Bank of Bahrain & Kuwait B.S.C. Previously he has worked at ICICI Bank Ltd and Axis Bank Ltd in roles with increasing responsibility over branch operations, trade finance operations, administration, and financial control. He has expertise in various banking software systems including Finacle core banking and has experience in areas like risk management, auditing, customer service, and training.
Ashraf Faried Ibrahim Ahmed is seeking a position that utilizes his scientific and financial experience. He has a Bachelor's degree in Commerce and skills in computer programs, accounting systems, and English and Arabic languages. His experience includes roles as Credit Manager, Chief Accountant, Projects Financial Accountant, Income Auditor, Account Receivable, Night Auditor, and Restaurant Cashier and Auditor. Currently he works as a Projects Financial Accountant at Alural Egypt.
The document is a resume for T.L. Manoj Kumar summarizing his professional experience and qualifications. It details over 6 years of experience in finance, accounts, and commercial operations roles. His most recent role was as a Senior Executive in the Commercial Department at Zetatek Industries Ltd since 2016, where he was responsible for tasks like invoice preparation, documentation, tax filing, and MIS reporting. Prior to this he held roles as an Associate in the Finance Department at Sify Technologies Ltd from 2014 to 2016 and as an Executive in Accounts at Mitsui O.S.K. Lines India Pvt Ltd from 2010 to 2014.
This document is a resume for Mohamed Salah Shahien summarizing his professional experience and qualifications. Over 15 years of experience in banking, including roles as Operations Head and Operations Officer at Qatar National Bank and as a Teller at National Societe General Bank. Well educated with a bachelor's degree in business administration and professional HR and crisis management training. Seeks a bank position where there are opportunities for growth. Skilled in customer service, cash handling, account transactions, internal controls, and team leadership.
The document is a resume for Ahmed Zeiada, who has over 12 years of experience in banking and finance in the United Arab Emirates. It summarizes his professional experience including current role as Operations Supervisor at Abu Dhabi Islamic Bank where he oversees remittances and payment processes. Previous experience includes roles managing cash operations and transactions at Dubai Bank and accounting work at an Egyptian energy company. The resume emphasizes skills in money transfers, payments, operations management, accounting, and compliance.
This document is a resume for Kamran Ahmed, who has over 8 years of experience in finance roles in the Middle East, most recently as the Head of Accounts Payable at Rixos The Palm Hotel in Dubai since 2012. Prior to that, he was the Head of Credit Department at Park Regis Kris Kin Hotel in Dubai from 2010 to 2012 and an Income Auditor at Habtoor Grand Resort & Spa in Dubai from 2008 to 2010. He also has experience as a Payroll Accountant in Saudi Arabia from 2006 to 2008. Kamran Ahmed is seeking a suitable position in accounts and has strong skills in financial software, analysis, attention to detail, reporting, and verbal communication.
Safa Ghandour is applying for the position of Finance Department. She has over 11 years of experience in accounting roles. Her current role as Chief Accountant at Cubic Art Technologies requires preparing financial reports, budgets, forecasts, and advising management. She is proficient in accounting software like Microsoft ERP and Excel. She aims to secure a challenging position utilizing her skills and developing further in the accounting and finance field.
This document is a resume for an experienced professional seeking a more challenging role utilizing their strong financial and accounting skills. The individual has over 5 years of experience in accounting, financial management, and auditing across various roles in the hospitality industry. They demonstrate analytical aptitude, financial judgment, attention to detail, and strong communication and management skills. Their career history includes roles as an Accounts Receivable Accountant, General Cashier, Night Manager, and Night Auditor for hotels in Dubai.
Izhar Ahmad has over 8 years of experience in banking operations including commercial banking, retail banking, and consumer banking. He is currently the Operations Head at Bank of Bahrain & Kuwait B.S.C. Previously he has worked at ICICI Bank Ltd and Axis Bank Ltd in roles with increasing responsibility over branch operations, trade finance operations, administration, and financial control. He has expertise in various banking software systems including Finacle core banking and has experience in areas like risk management, auditing, customer service, and training.
Ashraf Faried Ibrahim Ahmed is seeking a position that utilizes his scientific and financial experience. He has a Bachelor's degree in Commerce and skills in computer programs, accounting systems, and English and Arabic languages. His experience includes roles as Credit Manager, Chief Accountant, Projects Financial Accountant, Income Auditor, Account Receivable, Night Auditor, and Restaurant Cashier and Auditor. Currently he works as a Projects Financial Accountant at Alural Egypt.
The document is a resume for T.L. Manoj Kumar summarizing his professional experience and qualifications. It details over 6 years of experience in finance, accounts, and commercial operations roles. His most recent role was as a Senior Executive in the Commercial Department at Zetatek Industries Ltd since 2016, where he was responsible for tasks like invoice preparation, documentation, tax filing, and MIS reporting. Prior to this he held roles as an Associate in the Finance Department at Sify Technologies Ltd from 2014 to 2016 and as an Executive in Accounts at Mitsui O.S.K. Lines India Pvt Ltd from 2010 to 2014.
This document contains the resume of Yaser Mohamed Ali Al Chmit, who is seeking a position in operations management. He has over 15 years of experience in banking and finance roles, including his current role as Operations Supervisor at Abu Dhabi Islamic Bank since 2010. Prior to that, he held roles as a Senior Teller and Teller at other banks from 2007-2010. He also has experience in currency exchange, accounting, and sales roles from 2002-2007. He holds a High Diploma in Accountancy and Banking and has completed various banking and finance training programs.
Aamir Abbas is seeking a challenging position in a dynamic organization. He has over 8 years of experience in accounting and finance roles. His experience includes general ledger accounting, accounts payable, accounts receivable, and cost control responsibilities. He is proficient in various hotel property management and accounting systems as well as Microsoft Office.
This document contains the resume of Naved Athar Khan. It summarizes his contact information, objective, education qualifications and professional experience.
Khan has a Master's degree in Commerce from Aligarh Muslim University. He currently works as an Investigation Officer at National Bank of Abu Dhabi since 2016. Prior to this, he worked as a WPS Officer and Remittance Officer at Lari Exchange Establishment Abu Dhabi from 2011-2015. He also has experience as a Management Accountant at Kobelco Construction and Equipment Pvt Ltd from 2010-2011.
Mahmoud Fathy Bakry is seeking a challenging position in accounting where he can apply his educational background and 15 years of experience in various accounting roles. He has a B.Sc. in Accounting and has held several positions of increasing responsibility including Senior Accounts Supervisor, Accounts Payable Supervisor, and Charge for Accounts Receivable & Income Auditor. He has strong technical skills in accounting software and financial reporting and excellent communication and problem-solving abilities.
Nouman Nadir Ali has over 10 years of experience in banking, most recently as Branch Manager at MCB Bank. He has a proven track record of exceeding sales targets and improving branch performance. His core responsibilities have included developing staff, implementing sales plans, ensuring regulatory compliance, and meeting financial objectives. He holds a B.Com from the University of Karachi and has received training in areas such as anti-money laundering, leadership, and customer service. References are available upon request.
Hesham Badie Rezkallah is seeking a position that utilizes his experience and knowledge in accounting. He has over 10 years of experience in accounting roles of increasing responsibility. Currently he is the Chief Accountant at Kharafi National Co. in Kuwait where he oversees financial reporting, budgeting, auditing, and ensuring regulatory compliance. He has a Bachelor's degree in Accounting and professional certifications in IFRS and CMA.
S. Venkata Rao has over 15 years of experience in trade finance and banking. He currently works as an Assistant Manager of Trade Finance at First Gulf Bank in Abu Dhabi, UAE. Previously he held roles at First Gulf Bank, Calyon Bank, State Bank of Mauritius Limited, and IndusInd Bank Limited in India. He has numerous qualifications in trade finance, operations, and banking. His expertise includes trade finance products, foreign currency payments, clearing operations, and ensuring compliance.
B. Shaik Ahmed is seeking a challenging position in accounts and finance with over 15 years of experience. He has a Bachelor's degree in Commerce and Education from universities in India. He has strong computer skills and is fluent in English with good knowledge of Arabic. Currently working as an Accounts Supervisor at Best Trading Company in Saudi Arabia, he previously worked as an Accountant in India. His responsibilities include managing accounting operations and financial reporting, budgeting, expense control, and ensuring policies and procedures are followed.
Kelly Hannon-Dalby provides a curriculum vitae summarizing her experience and qualifications for an accounting role. She has over 10 years of experience in accounting roles of increasing responsibility. Her most recent role was as an Accounts Assistant at Polyframe Halifax Ltd since August 2016. She is skilled in accounts payable, accounts receivable, payroll, and reconciliation using various accounting software programs. She aims to build a long career in accounting and is working towards an AAT qualification.
Helen Louise Davies is a 49-year-old accounts manager and insurance technician seeking new employment. She has 29 years of experience in accounting roles including accounts payable, receivable, and management. Her most recent role was as an IBA Manager and Insurance Technician at Kinetic Insurance Brokers since 2008 where she oversaw cash management, client accounts, and administrative duties.
The document provides details about Saeed Mohammad Jaradeh including contact information, professional experience, communication lines, and personal information. Key details include:
- Over 10 years of experience in credit and collections roles in the UAE and Lebanon for various companies.
- Current role is Group Credit Controller for Imdad, an aesthetic medicine company, since 2015.
- Previous roles include Team Leader-Senior Credit Controller for Juma Al Majid Group from 2008-2015 and Credit Controller for MTN in Syria from 2005-2007.
- Education includes a degree from Damascus University in accounting and various professional development certificates.
Mei-Mei "Hamida" Mesina Luy has over 14 years of work experience in roles such as sales coordinator, accountant, administrative executive, secretary, and receptionist. She has strong skills in Microsoft applications, customer service, accounting software, and administrative tasks like managing calendars, communications, and files. Currently she works as a sales and marketing coordinator in Dubai, United Arab Emirates.
Muhammad Aslam is seeking a position as a Financial Accountant, leveraging over 5 years of experience in accounting and financial roles. He has extensive experience with leading hotel chains including InterContinental Hotels Group. His career profile highlights his strong analytical, problem-solving, communication, and organizational skills. He has experience in roles such as Financial Accountant, Accounts Payable Supervisor, Accounts Receivable Supervisor, and replacing roles such as Payroll, General Cashier, and Cost Control/Income Audit on an annual basis. He has advanced skills in accounting software and tools such as Opera 4.0, Micros POS 9700, and Microsoft Office applications.
Ali W. Abu Ghazaleh is a chief accountant seeking a finance role utilizing experience in establishing companies and financial systems. He has worked as chief accountant for Qanawat Telecom since 2012, where he helped launch new branches by setting up accounting and sales systems, training staff, and developing financial policies. As the main Qanawat office accountant, he monitors branches, audits transactions, manages accounting procedures, and prepares financial reports. Previously, he held accounting roles with a contracting company and bank in Jordan.
The document provides a summary of Bilal Mehmood's work experience and qualifications. It includes his contact information and an overview of his past roles, including as an AML Associate at Meezan Bank from 2012 to 2016 where he monitored transactions for suspicious activities and reported as required, and previously as a Customer Service Representative at Meezan Bank from 2008 to 2012 where he assisted customers and helped achieve branch targets. It also lists his education and skills in areas such as banking systems, Microsoft Office, and communication.
Tạ Quang Duy is a Vietnamese male seeking a position in finance or operations. He has a BBA in English from Curtin University of Technology and an MBA in Finance & Banking from University of Applied Sciences and Arts Northwestern Switzerland. Duy has worked as an accountant and operations executive. His experience includes accounting, lease management, revenue tracking, and overseeing operational processes. He is proficient in English, MS Office, and various accounting software. Duy aims to advance his abilities in financial analysis and operations through a challenging new role.
This document provides a summary of an individual's skills and experience in banking operations. It summarizes over 16 years of experience implementing financial procedures and driving profit gains. The individual has comprehensive knowledge of managing branch operations and strategies to enhance business. They are skilled at building relationships and ensuring high quality customer service. The individual also has expertise in regulatory compliance and managing branch finances and operations in accordance with central bank guidelines.
Seán Kellaghan is seeking a position that allows professional growth utilizing 15 years of experience in capital markets, asset administration, and financial reporting. He has a strong work ethic and proven leadership skills, most recently as team lead overseeing 4 staff members at Allied Irish Bank. Kellaghan holds a Bachelor of Commerce degree and is a Qualified Financial Advisor with additional studies ongoing.
The document is a curriculum vitae for Mina Nabil Harvey. It includes her personal details like address, phone number, email and date of birth. It outlines her current experience as a universal teller at CIB Bank and her previous experience including roles at Huntsman Chemical Industries, Mobinil, Deraya, and Nestle Egypt. It also lists her academic qualifications which is a bachelor's degree in commerce from Ain Shams University. Finally it provides details on her computer skills, languages, courses taken and hobbies.
Shankar Shanmugam is a financial professional with over 8 years of experience in accounting, finance, and treasury operations. He has extensive experience in financial reporting, analysis, accounting, auditing, and compliance. Currently working as a Financial Analyst for Flextronics Technologies India, he specializes in corporate reporting, US GAAP and IFRS policies and procedures, financial statement analysis, and treasury management.
This document is a resume for Doris A. Nay, a librarian with over 20 years of experience working in law libraries and public libraries. She has worked as a Library Technician at the Library of Congress since 2014, where her responsibilities include cataloging materials, maintaining collections, and assisting patrons. Prior to this, she held positions as a Resource Manager at Hyman, Phelps and McNamara law firm from 2003 to 2011 and as a Library Assistant at Kutak Rock law firm from 1998 to 2002, where she performed various library functions like cataloging, research, and collection management. She has a B.S. in Library Science and is proficient in legal research databases and library systems.
Educational foundations week 2 class slides Fa15Dan Krutka
This document outlines the in-class activities for a week 2 education foundations course. It includes directions for a short Twitter discussion on best and worst teachers, a presentation by a mentor teacher, small group discussions on course questions and updates, and activities on the history of public schools and envisioning oneself as a teacher. Students are asked to discuss topics like the purpose of public schools and how gender affects teaching without naming specific teachers.
This document contains the resume of Yaser Mohamed Ali Al Chmit, who is seeking a position in operations management. He has over 15 years of experience in banking and finance roles, including his current role as Operations Supervisor at Abu Dhabi Islamic Bank since 2010. Prior to that, he held roles as a Senior Teller and Teller at other banks from 2007-2010. He also has experience in currency exchange, accounting, and sales roles from 2002-2007. He holds a High Diploma in Accountancy and Banking and has completed various banking and finance training programs.
Aamir Abbas is seeking a challenging position in a dynamic organization. He has over 8 years of experience in accounting and finance roles. His experience includes general ledger accounting, accounts payable, accounts receivable, and cost control responsibilities. He is proficient in various hotel property management and accounting systems as well as Microsoft Office.
This document contains the resume of Naved Athar Khan. It summarizes his contact information, objective, education qualifications and professional experience.
Khan has a Master's degree in Commerce from Aligarh Muslim University. He currently works as an Investigation Officer at National Bank of Abu Dhabi since 2016. Prior to this, he worked as a WPS Officer and Remittance Officer at Lari Exchange Establishment Abu Dhabi from 2011-2015. He also has experience as a Management Accountant at Kobelco Construction and Equipment Pvt Ltd from 2010-2011.
Mahmoud Fathy Bakry is seeking a challenging position in accounting where he can apply his educational background and 15 years of experience in various accounting roles. He has a B.Sc. in Accounting and has held several positions of increasing responsibility including Senior Accounts Supervisor, Accounts Payable Supervisor, and Charge for Accounts Receivable & Income Auditor. He has strong technical skills in accounting software and financial reporting and excellent communication and problem-solving abilities.
Nouman Nadir Ali has over 10 years of experience in banking, most recently as Branch Manager at MCB Bank. He has a proven track record of exceeding sales targets and improving branch performance. His core responsibilities have included developing staff, implementing sales plans, ensuring regulatory compliance, and meeting financial objectives. He holds a B.Com from the University of Karachi and has received training in areas such as anti-money laundering, leadership, and customer service. References are available upon request.
Hesham Badie Rezkallah is seeking a position that utilizes his experience and knowledge in accounting. He has over 10 years of experience in accounting roles of increasing responsibility. Currently he is the Chief Accountant at Kharafi National Co. in Kuwait where he oversees financial reporting, budgeting, auditing, and ensuring regulatory compliance. He has a Bachelor's degree in Accounting and professional certifications in IFRS and CMA.
S. Venkata Rao has over 15 years of experience in trade finance and banking. He currently works as an Assistant Manager of Trade Finance at First Gulf Bank in Abu Dhabi, UAE. Previously he held roles at First Gulf Bank, Calyon Bank, State Bank of Mauritius Limited, and IndusInd Bank Limited in India. He has numerous qualifications in trade finance, operations, and banking. His expertise includes trade finance products, foreign currency payments, clearing operations, and ensuring compliance.
B. Shaik Ahmed is seeking a challenging position in accounts and finance with over 15 years of experience. He has a Bachelor's degree in Commerce and Education from universities in India. He has strong computer skills and is fluent in English with good knowledge of Arabic. Currently working as an Accounts Supervisor at Best Trading Company in Saudi Arabia, he previously worked as an Accountant in India. His responsibilities include managing accounting operations and financial reporting, budgeting, expense control, and ensuring policies and procedures are followed.
Kelly Hannon-Dalby provides a curriculum vitae summarizing her experience and qualifications for an accounting role. She has over 10 years of experience in accounting roles of increasing responsibility. Her most recent role was as an Accounts Assistant at Polyframe Halifax Ltd since August 2016. She is skilled in accounts payable, accounts receivable, payroll, and reconciliation using various accounting software programs. She aims to build a long career in accounting and is working towards an AAT qualification.
Helen Louise Davies is a 49-year-old accounts manager and insurance technician seeking new employment. She has 29 years of experience in accounting roles including accounts payable, receivable, and management. Her most recent role was as an IBA Manager and Insurance Technician at Kinetic Insurance Brokers since 2008 where she oversaw cash management, client accounts, and administrative duties.
The document provides details about Saeed Mohammad Jaradeh including contact information, professional experience, communication lines, and personal information. Key details include:
- Over 10 years of experience in credit and collections roles in the UAE and Lebanon for various companies.
- Current role is Group Credit Controller for Imdad, an aesthetic medicine company, since 2015.
- Previous roles include Team Leader-Senior Credit Controller for Juma Al Majid Group from 2008-2015 and Credit Controller for MTN in Syria from 2005-2007.
- Education includes a degree from Damascus University in accounting and various professional development certificates.
Mei-Mei "Hamida" Mesina Luy has over 14 years of work experience in roles such as sales coordinator, accountant, administrative executive, secretary, and receptionist. She has strong skills in Microsoft applications, customer service, accounting software, and administrative tasks like managing calendars, communications, and files. Currently she works as a sales and marketing coordinator in Dubai, United Arab Emirates.
Muhammad Aslam is seeking a position as a Financial Accountant, leveraging over 5 years of experience in accounting and financial roles. He has extensive experience with leading hotel chains including InterContinental Hotels Group. His career profile highlights his strong analytical, problem-solving, communication, and organizational skills. He has experience in roles such as Financial Accountant, Accounts Payable Supervisor, Accounts Receivable Supervisor, and replacing roles such as Payroll, General Cashier, and Cost Control/Income Audit on an annual basis. He has advanced skills in accounting software and tools such as Opera 4.0, Micros POS 9700, and Microsoft Office applications.
Ali W. Abu Ghazaleh is a chief accountant seeking a finance role utilizing experience in establishing companies and financial systems. He has worked as chief accountant for Qanawat Telecom since 2012, where he helped launch new branches by setting up accounting and sales systems, training staff, and developing financial policies. As the main Qanawat office accountant, he monitors branches, audits transactions, manages accounting procedures, and prepares financial reports. Previously, he held accounting roles with a contracting company and bank in Jordan.
The document provides a summary of Bilal Mehmood's work experience and qualifications. It includes his contact information and an overview of his past roles, including as an AML Associate at Meezan Bank from 2012 to 2016 where he monitored transactions for suspicious activities and reported as required, and previously as a Customer Service Representative at Meezan Bank from 2008 to 2012 where he assisted customers and helped achieve branch targets. It also lists his education and skills in areas such as banking systems, Microsoft Office, and communication.
Tạ Quang Duy is a Vietnamese male seeking a position in finance or operations. He has a BBA in English from Curtin University of Technology and an MBA in Finance & Banking from University of Applied Sciences and Arts Northwestern Switzerland. Duy has worked as an accountant and operations executive. His experience includes accounting, lease management, revenue tracking, and overseeing operational processes. He is proficient in English, MS Office, and various accounting software. Duy aims to advance his abilities in financial analysis and operations through a challenging new role.
This document provides a summary of an individual's skills and experience in banking operations. It summarizes over 16 years of experience implementing financial procedures and driving profit gains. The individual has comprehensive knowledge of managing branch operations and strategies to enhance business. They are skilled at building relationships and ensuring high quality customer service. The individual also has expertise in regulatory compliance and managing branch finances and operations in accordance with central bank guidelines.
Seán Kellaghan is seeking a position that allows professional growth utilizing 15 years of experience in capital markets, asset administration, and financial reporting. He has a strong work ethic and proven leadership skills, most recently as team lead overseeing 4 staff members at Allied Irish Bank. Kellaghan holds a Bachelor of Commerce degree and is a Qualified Financial Advisor with additional studies ongoing.
The document is a curriculum vitae for Mina Nabil Harvey. It includes her personal details like address, phone number, email and date of birth. It outlines her current experience as a universal teller at CIB Bank and her previous experience including roles at Huntsman Chemical Industries, Mobinil, Deraya, and Nestle Egypt. It also lists her academic qualifications which is a bachelor's degree in commerce from Ain Shams University. Finally it provides details on her computer skills, languages, courses taken and hobbies.
Shankar Shanmugam is a financial professional with over 8 years of experience in accounting, finance, and treasury operations. He has extensive experience in financial reporting, analysis, accounting, auditing, and compliance. Currently working as a Financial Analyst for Flextronics Technologies India, he specializes in corporate reporting, US GAAP and IFRS policies and procedures, financial statement analysis, and treasury management.
This document is a resume for Doris A. Nay, a librarian with over 20 years of experience working in law libraries and public libraries. She has worked as a Library Technician at the Library of Congress since 2014, where her responsibilities include cataloging materials, maintaining collections, and assisting patrons. Prior to this, she held positions as a Resource Manager at Hyman, Phelps and McNamara law firm from 2003 to 2011 and as a Library Assistant at Kutak Rock law firm from 1998 to 2002, where she performed various library functions like cataloging, research, and collection management. She has a B.S. in Library Science and is proficient in legal research databases and library systems.
Educational foundations week 2 class slides Fa15Dan Krutka
This document outlines the in-class activities for a week 2 education foundations course. It includes directions for a short Twitter discussion on best and worst teachers, a presentation by a mentor teacher, small group discussions on course questions and updates, and activities on the history of public schools and envisioning oneself as a teacher. Students are asked to discuss topics like the purpose of public schools and how gender affects teaching without naming specific teachers.
This document lists the names Marcos Ocampos multiple times along with the names Graciela Samudio, Eduardo Ocampos, Diego Ocampos, Maia Ocampos, Fiorela Ocampos, Katia Ocampos, Michel Ocampos, Benjamin Ocampos, and Abigail Ocampos. It also mentions 2do. Parcial, which may indicate this is a class roster or listing of students for a second exam period.
Joe Da Costa provides a profile of his work experience for LinkedIn. He has extensive technical expertise in areas critical to the safety, cost and performance of power networks. This includes transformer design, fault level analysis, protection system design and incident investigations. As an example, he took full responsibility for ensuring adequate power supply and protection for the 2012 Olympics venues in London. He has also audited protection systems at major UK airports. Da Costa brings considerable value through complex analysis, technical advice and lectures that help optimize network operation and minimize risks.
Peace Corps volunteers in Botswana discussed their observations of and interventions in the country's healthcare supply chain. They observed both successes, like high condom availability, and challenges, such as stockouts and expired drugs. To address challenges, volunteers created distribution targets, encouraged reporting, resolved transportation issues, and conducted supply chain trainings. They suggested the Program Management Team support condom distribution, strengthen communication, address reporting, and train more clinic staff on supply chain management.
Carlos Vinicius Ferreira da Silva é um biólogo brasileiro de 24 anos. Ele se formou em Ciências Biológicas em 2013 e tem experiência em genética molecular, microbiologia e biologia molecular. Seu currículo inclui publicações, apresentações em conferências e organização de eventos científicos.
This document discusses a one-way analysis of variance (ANOVA) used to compare the effects of different oil types (A, B, C) on car mileage. It tests the null hypothesis that the mean mileages are equal against the alternative that at least two means differ. The ANOVA calculates sums of squares and F statistics to determine if there are significant differences between the treatment means, rejecting the null hypothesis if F exceeds the critical value. If differences exist, pairwise comparisons estimate the size of differences between each pair of means using confidence intervals.
A farmer planted a tiny watermelon seed that grew into an enormous fruit with help from the sun, rain, and his family singing together. The massive watermelon's growth surprised them all with its immense size, and the story's message is that more can be accomplished through cooperation as a team.
Este documento trata sobre la elaboración de charcutería. Explica conceptos clave como la composición y clasificación de la carne, el desposte de la canal, y herramientas utilizadas. También cubre temas como aditivos, condimentos, tratamiento térmico, y elaboración de embutidos y productos no embutidos. El objetivo es capacitar a los estudiantes sobre los procesos y técnicas para elaborar productos cárnicos de forma segura y de calidad.
A mixed between-within subjects ANOVA was conducted to examine the impact of different instruction methods (lecture, slides, instruction with student presentation, pair work) on linguistics test scores over two time periods (pretest and posttest) among 32 students randomly assigned to four groups. There was a significant interaction between time and instruction method, and time had a significant main effect. The different instruction methods also had a significant main effect on test scores. Post hoc tests revealed significant differences in scores between the lecture and student presentation groups, and the student presentation and pair work groups.
Scrum - An Agile Approach to Software Product DevelopmentBharani M
This document provides an overview of the Scrum framework for agile software development. Scrum uses short development cycles called sprints (typically 2-4 weeks) to incrementally develop a product. Key Scrum roles include the Product Owner who represents stakeholders, the Scrum Master who facilitates the process, and the self-organizing development team. The team works through a backlog of prioritized product features to complete as many as possible in a sprint. Daily stand-up meetings allow the team to synchronize and the Product Owner to provide feedback and prioritize new items. At the end of each sprint, completed work is reviewed and the process repeats with re-prioritized backlogs.
Mostafa Bahgat is seeking a position that allows him to utilize his communication skills and experience. He has over 8 years of experience in banking operations and trade finance at Arab African International Bank. He is currently the Head of Operations Cash and has held prior roles as a Teller and Operations Officer. Mostafa has a Bachelor's degree in Commerce from Ain Shams University and specialized banking certifications.
The document is a resume for T.L. Manoj Kumar summarizing his professional experience and qualifications. It details over 6 years of experience in finance, accounts, and commercial operations roles with companies like Zetatek Industries, Sify Technologies, and Mitsui O.S.K. Lines India. His responsibilities included accounts receivable and payable, billing, collections, credit control, statutory compliance, and commercial documentation. He holds an MBA in Finance and is proficient in accounting software, MS Office, and various computer skills.
The document is a resume for T.L. Manoj Kumar summarizing his professional experience and qualifications. It details over 6 years of experience in finance, accounts, and commercial operations roles with companies like Zetatek Industries, Sify Technologies, and Mitsui O.S.K. Lines India. His responsibilities included accounts receivable and payable, billing, collections, credit control, statutory compliance, and commercial documentation. He holds an MBA in Finance and is proficient in accounting software, MS Office, and various computer skills.
Pardeep Singh Majitha has over 13 years of experience in treasury, operations, and branch management roles in the UAE. He currently serves as Manager - Treasury and Operations at Mawarid Exchange LLC in Dubai, where he oversees treasury, cash management, correspondent banking relationships, and a team of 60 people across multiple branches. Prior to his current role, Pardeep worked at UAE Exchange Centre for over 7 years in supervisory and assistant manager roles. He holds an M.Sc. in Computer Science, PGDCA, and B.Com degrees from universities in India.
Vinay Tonk has over 5 years of experience in accounts payable and receivables. He currently works as a senior accounts executive in Oman, where he handles financial reporting, vendor and customer relations, imports, and other accounting tasks. Previously, he worked for several years in India performing similar roles for various organizations, demonstrating strong skills in accounting, financial analysis, and team leadership.
This document contains the resume of Ammar Lucman Bama. It summarizes his professional experience as a Finance Manager, Senior Accountant, and Accounts Payable Officer over the past 14 years. It also lists his educational background, qualifications, and contact information. The resume highlights his skills in financial reporting, analysis, accounting, time management, and computer programs like Dynamics Navision and Microsoft Office.
Ihab Ahmed Emam has over 20 years of experience in banking. He currently works as a Team Leader at Commercial International Bank in Egypt, where he is responsible for coaching, training, and process improvement. Previously, he held manager roles at United Bank and CIB, where he implemented new systems and centralized various departments. Emam has a Bachelor's in Commerce from Cairo University and an MBA in Finance and Banking from the Arab Academy. He is proficient in English and seeks a challenging position utilizing his experience.
This document contains a resume for Rubina Arif. She has over 8 years of experience in banking, including roles providing customer service and selling insurance policies. Her skills include adapting to new environments, working well under pressure, and training colleagues. She is proficient in Microsoft Office and has a Bachelor's degree in Art. Her professional experience includes roles as a customer service officer, collection officer, recovery officer, and universal teller at various banks.
Osama El Shebly is seeking a challenging position where he can establish his career. He has a Bachelor's degree in Business Administration and Education from Cairo University and Zagazig University. He has over 10 years of experience working in operations roles for Union National Bank in Egypt and the United Arab Emirates, where he handled tasks like processing payments and products, managing accounts, and overseeing ATM operations. He has skills in computer programs, communication, and team leadership. El Shebly has completed training in areas like e-banking, anti-money laundering, Islamic banking, and banking products and operations.
Vinay Tonk has over 6 years of experience in accounts payable and receivables. He currently works as a senior accounts executive at Capgemini, where he is responsible for managing accounts payable operations for a US client. Previously, he has worked for companies in India and Oman, handling accounts payable, receivables, and financial reporting. He has expertise in ERP systems like Oracle, SAP, and other accounting software.
This resume is for Vidhyadhar Dashrath Pawar, who has over 20 years of experience in customer service and collections roles. His most recent role was as an Area Debts Manager at ICICI Bank, where he managed a collections team and portfolio. He is seeking a new position that allows him to apply his knowledge and skills in customer service and collections.
This document contains a resume for Kinjal Kumar R Desai. It summarizes his professional experience working in banking and finance roles over 16 years, including as a Manager at HDFC Bank Limited where he handled retail branch banking operations and ensured customer satisfaction. It also lists his educational credentials of a B.Com degree from M.S. University in Vadodara and technical skills including accounting software and Microsoft Office. The resume demonstrates extensive experience in banking operations, customer service, and administration.
Tomtser Paul ADEM is an experienced accountant, auditor, and risk/credit manager seeking a new position. He has over 15 years of experience in accounting, auditing, risk management, and financial analysis across various roles in microfinance banks and other financial institutions. His areas of expertise include accounting, auditing, taxation, risk management, financial analysis and reporting, strategy planning, and banking operations including credit analysis.
The document provides a summary of the candidate's experience and qualifications. In 3 sentences:
The candidate has over 7 years of experience in finance, accounting, costing, and administration. Their most recent role was as a General Accountant for an investment group in the UAE from 2015 to 2019. Prior to that, they held accounting and administrative roles for companies in Pakistan, including positions as an Assistant Manager and Senior Executive Officer.
The document provides a summary of the candidate's experience and qualifications. In 3 sentences:
The candidate has over 7 years of experience in finance, accounting, costing, and administration. They held roles such as General Accountant and Assistant Manager where they managed accounts, prepared financial reports, handled payroll and inventory, and ensured compliance. The candidate possesses an MBA in Finance, BCom degree, and is seeking a challenging position offering career growth in a progressive organization.
Dear HR Manager,
Reference your advertisement on social media I am applying for the vacant post in your organization as ACCOUNTANT, I believe that my experience is in perfect alignment with your current needs. If your firm is looking for an independent, results-oriented professional with a solid performance track and full information for product costing in FMCG, F&B sector in UAE and outside, than i would be interested in speaking with you to discuss the value that my strengths and experience can bring to your company.
From my 7+ years of professional versatile work experience in UAE in various segments including FMCG & F&B international work exposure in the United Arab Emirates and Pakistan, as well as a Masters of Business Administration from National University of Modern Languages Islamabad Pakistan, you can clearly see my passion and dedication to everything that I have undertaken. My knowledge and professional work experience will prove me to be an asset to your company.
I am enclosing my detailed CV describing all my capabilities, experience, qualification, computer skills, which would be an asset to the organization.
Currently, I am working in UAE also i have Valid UAE Driving Licenes & my Car too.
Immediately Available
I can be reached in confidence at my email address, hassanwaseemcheema@gmail.com, and I look forward for an opportunity to work with you for which I shall remain thankful to you.
Thanking you in anticipation.
Sincerely yours,
WASEEM HASSAN
ACCOUNTANT
Master of Business Administration (Finance)
+971 (50) 4036362
+971 (52) 4260576
• Managing daily cash balances;
• Ensuring that cash flows are adequate to allow business units to operate effectively;
• Forecasting cash payments and anticipating challenges arising from limited cash flow;
• Maintain banking relationships and negotiating loans and merchant services for business units;
• Maintaining our accounts system;
• Preparing and presenting financial reports for meetings and investors;
• Working with executives and business heads to prepare budgets and track profit / loss performance by business unit and on consolidated basis;
• Creating solutions to new financial challenges by applying financial/treasury knowledge;
• Liaising with other departments and business units on a range of issues;
• Providing advice on financial matters impacting on the company as a whole;
• Taking responsibility for, and supervising the work of, more junior members of staff;
• Preparing financial reports and submissions to relevant government entities;
• Arranging financial audits and reviews as required;
• Banking money and cheques received and issuing receipts as requested or needed;
• Processing credit card payments received and transferring money from Paypal accounts;
• Maintaining and transferring money between bank accounts as required;
• Payment of invoices and fees as required or otherwise instructed;
• Manage payroll and MPF matters for Company, business units and subsidiaries;
• Recommend and maintain a system of policies and procedures that impose an adequate level of control over Finance Department activities.
Vaibhav S.C. Keshari is seeking a position that offers professional growth and challenges. He has over 11 years of experience in roles such as Team Leader, Process Executive, and Loan Coordinator. He has strong skills in MS Office, Tally, automation, and process improvement. His experience spans industries including banking, clinical research, and mortgage lending.
Sheena Suprabha is seeking a position that allows her to fully utilize her potential and contribute effectively to organizational goals. She has over 11 years of experience in accounting and auditing in India and Kuwait. Currently she is a Senior Accountant at Ghanija Restaurants Concept in Kuwait where her responsibilities include bank reconciliations, supplier payments, inventory management, and financial reporting. She holds an M.Com in Finance and is proficient in English, Hindi, Malayalam, and accounting software such as Dynamics Ax, Oracle, and Focus.
Rufus Kumar has over 10 years of experience in banking and 5 years in NBFCs/FFMCs. He currently works as a Deputy Manager of Clearing and Payments Settlement Operations at Ratanakar Bank, where he manages CTS clearing, RTGS, NEFT transactions and supervises a team across multiple locations. Previously, he held roles like Assistant Manager of Operations at YES Bank and Deputy Manager of Retail Banking Operations at IndusInd Bank, where he was responsible for customer service delivery, branch operations, and ensuring compliance. He has a Bachelor of Commerce degree from Bangalore University and is skilled in banking software, MS Office, and customer service.
1. Page 1 of 6
SAMI ALSAYED MOHAMED
P.O.BOX 4 - Abu Dhabi, United Arab Emirates – Email: sami.mohamed@windowslive.com –
Tel: +971558078066 & +971508265882
Qualified and experienced with over 14 years solid experience in customer care, accounting and banking operations.
Highly effective in nurturing and maintaining personal relationships at highest levels through open
communication lines by putting clients’ needs and organization visions in first and on priority basis in order to
command respect and appreciation.
Managing operation process and work flows, enhancements, implementations of new systems processes within
available resources.
Experience in managing others by using the most professional methods of staff utilizations within all work conditions
and seasons, with providing the best care and services to organization’s clients.
High accuracy in work processing, reporting within set deadlines using all available tools, resources and skills, in 2013
selected as staff of the year in work accuracy from National bank of Abu Dhabi group head of operations.
May.2008 – Present
Employer: National Bank of Abu Dhabi (PJSC)
Location: UAE - Abu Dhabi
Job Title: Senior Officer (Supervisor) - Cheque Clearing Management.
Division/Department: Core Processing Division.
Job Responsibilities:
Process inward/ outward clearing cheques, postdated cheques, foreign currency& AED collection cheques, Vostro
cheuqes for collection & in-house clearing cheques.
Control and monitor the work flow efficiently with the resources available.
Control and supervise all operation relating to inward and outward clearing posted and returned cheques in order
to ensure the correctness of the same.
Check and reconcile central bank outward clearing transit accounts and sign their reports – daily, weekly,
monthly, to ensure correctness and balancing of accounts.
Control and ensure that all outward physical cheques to be submitted to central bank of due date as per CB
exchange schedule.
Control and ensure that all physical reconciliation of inward cheques after receiving from CB, and discrepancies to
be brought to the notice of central bank.
Verify the technical aspects of inward clearing cheques and ensure the security of inward cheques.
Verify drawers of inward clearing cheques.
Check and authorize outward clearing chq (QA) in ICCS and ensure the accuracy of details.
Ensure that all outward clearing cheques received before cut of time are processed in ICCS server at CB for
presentment to paying banks.
Control and supervise processing of corporate customers cheques received.
Supervise entire operations of postdated cheques.
Ensure all PDC’s received from the branches are lodged, verified & arranged.
PROFIL
EXPERIENCE
2. Page 2 of 6
Make sure that all postdated cheques withdrawal requests are done, approved and dispatched.
Control and ensure the presentment of PDCs daily to central Clearing Dept.
Supervise and manage the process of FYC currencies cheques and Vostro banks collection requests.
Responsibility of cheques received after cutoff times are kept in dual control safe for overnight.
Supervise and dispatch of returned unpaid cheques to the branches.
Ensure that all direct debit instruction responded and processed within CB cut off time.
Make end of day transactions for all direct debit queues at end of day and report any issue to ITD.
Ensure that all required changes from CB implemented on time with deadlines.
Ensure the outstanding items are listed and balanced with GL account on monthly basis.
Control and manage processing of in-house clearing cheques.
Control and ensure that the daily, weekly, monthly and quarterly reporting’s are sent to concerned departments
in time.
Closely monitoring dash boards and ensure all items processed or reported to ITD with cutoff times.
Ensure that the business is managed effectively in all unites with minimum resources and maximum level of
efficiency.
Suggest enhancement to the existing process to improve efficiency and reduce risk.
Ensure that timely and accurate MIS are generated and submitted.
Prepare the budget for the unit, and ensure that all associated costs are managed within the approved budget.
Job Scope:
Fully responsible for a team of operation officers, as well as assisting team leader/ assistance manager in
running the cheque management work flow on a day to day basis. Provide efficient and uninterrupted
centralized processes of cheques, foreign currencies cheques, special clearing and collection, postdated
cheques and Vostro collection, direct debit process. Take full responsibility for organization and supervision of
all activities and end to end processes. Provide best possible customer services in the most efficient manner
within the policies and procedures of National Bank of Abu Dhabi.
Job Title: Operation Officer - Inward Remittances
Division/Department: Payment Center Division
Job Responsibilities:
• Process all inward remittances in FYC currencies for all NBAD branches in UAE manually and systematically in STP
process.
• Process all inward third party payments in FYC for overseas banks.
• Ensure that appropriate action is taken on unapplied payments, escalate to investigations unit in a timely manner
to resolve and shift funds to unapplied suspense accounts.
• Process all FX deals in all currencies for NBAD customers.
• Maintained the daily register and report daily position for cash management.
• Authorize cash payments instructions for non- NBAD customers/ unexecuted payments to be credited to sundry
account – drawing payable account as per organization polices.
• Ensure that all payment orders received on behalf of the customers are processed in accordance with the policies
and procedures set by the bank and all third party payment instructions are deal appropriately.
• Ensure all non- STP payments inward queues are cleared within the SLA’s agreed with the stake holders.
• Ensure competitive exchange rates are applied to customer account while processing all cross currency inward
payments.
• Process all wholesale incoming and outgoing payments/ covering for non-individual/ corporates. i.e. (ministry of
finance, payments ADIA – ADIC – ADNOC – ADFD) and match it with end of day position summery for all FYC
currencies.
• Review and auditing all cash management advices with daily registers and processing end of day settlements for all
FYC currencies.
• Check all Nostro banks balances and make all necessary covering at end of day.
Job Scope:
3. Page 3 of 6
- Monitoring, authorizing and controlling all Inward remittances (in local, foreign currencies) and ensure
that the same are covered successfully in central bank or Nostro accounts with reporting any issue
directly to assistance manager/ section head.
- Control the authorization of incoming remittances for STP and non STP remittances for all whole NBAD
branches in UAE for local and FYC currencies.
- Ensure that all processes in error free and complaint with organization internal policies and procedures in
order to mitigate risk and any sort of financial exposure.
Job Title: Operation Officer - Fund Transfer & Corporate salaries
Division/Department: Retail Operation Center.
Job Responsibilities:
• Processing of outward fund transfer in AED and foreign currencies work flow in the centralization of NBAD UAE
branches.
• Processing of fund transfer processes in foreign currencies processes in nostros, Vostro’s accounts and end of day
settlements in STP and manual process.
• Processing of fund local transfers FTS/ FT Bulk/STP/Salaries transferring WPS/Salaries transferring ( Oil
Companies / Govt. employees)
• Controlling Central bank daily covering and treasury position.
• Controlling Central bank transfers (online CB payments).
• Monitoring daily swifts transfers payment to CB daily transit account.
• Controlling the settlements of correspondents covering & correspondent's charges.
• Reconciling adjusting of suspense & sundry accounts.
• Reconciling the Inter banks ATM cash transaction and follow-up through Central Bank.
• Monitoring collection of Foreign Currency Cheques.
Job Scope:
- Corporate Payments executed via SWIFT/FTS/FT Bulk : - monitoring and controlling swift massages, FTS, FT Bulk and
WPS with their Source Documents (hard copy) routed in the department and ensure all instructions executed
successfully with no delay and agreed rate of exchange applied.
- Corporate staff and employees’ salaries via WPS: - monitoring, and controlling WPS customer instructions and ensure
that all SIF received ACK from central bank with informing customers in case of NAK. Ensure that all PAF, RTC, RFA and
processing it successfully through the automated system.
April.2006 to May.2008
Employer : Al Saeed Food Stuff Group
Location : UAE - Abu Dhabi
Job Title : Senior Accountant
Job Responsibilities:
Create and handle all entries in the system on daily basses.
Process all profit and losses reports at the end of every month, and balance sheet at the end of year.
Fully responsible for daily cash sales and banks deposits, cash flow daily and monthly reports.
Manage all suppliers and customers accounts (more than 250 accounts) with all monthly incoming and outgoing
payments.
Process all monthly payrolls most of human resource tasks for all organization staff.
Reconcile bank statement details on monthly or weekly basis with ledger records.
Auditing and review all general ledger transactions on weekly and monthly basis.
Ensure all sales and purchases sources documents are compatible with organization internal polices and
procurement procedures.
Conduct fixed assets physical inspection and review with ledgers.
Review stocks and store items with stock cards auditing with reporting all results to management on monthly
basis.
4. Page 4 of 6
Ensure all final accounting processes and final statement with auditing files/ ledgers provided to management and
stack holders on time as of organization internal policy time lines.
Job Scope:
- Full responsibility of organization accounting work flow and processes with set polices.
- Verify all profit and losses monthly/ half yearly/ annually reports and final accounts processes with final balance
sheets.
- Review all stock/ stores/ show rooms items with stock cards records and report any issue to management in
monthly/ annually basis.
- Manage staff accounts/ internal loans/ EOS/ annual leaves payments and procedure with UAE labor low limits.
JUNE.2003 to April.2006
Employer: AL KHAYAL General Trading
Location: UAE - Abu Dhabi
Job Title: Accountant
Division: Financial Department
Job Responsibilities:
• Recorded daily transactions. Receive cash from customers. Cash payment
• Reconciled bank statement to the cash ledger. Reconciled customer accounts subsidiary ledgers to the AR control
ledger.
• Performed end of month adjusting entries Assisted in preparing monthly Income statement and Balance Sheet.
• Handle all daily cash flow and maintain daily cash register and managing daily bank deposits
• Managing all items in the warehouse and prepare monthly reports.
• Handle all monthly Profit and losses reports.
• Dealing with company shares in Abu Dhabi stock exchange market.
Job Scope:
- Full-charge bookkeeping through financial statements, payroll, AR, AP, cash receipts and disbursements, bank
reconciliation’s and inventory control. Help in designing and implementing the accounting system.
- Responsible for general accounting, maintaining an accurate record of the cost of materials purchased by the
company. Continually interacted with various departments. Verified invoices for accuracy of billing from Accounts
Payable Department.
Feb 2002 to June 2003
Employer: Tawoos Exchange JSC.
Location: Mansura – Egypt.
Job Title: Teller.
Job Responsibilities:
Full responsibility on incoming/ outgoing cash flow with daily customer/ dealers exchange transactions with all currencies.
Check, verify, reconcile end of day balances and prepare daily deposit transactions for approval from manager before bank
deposits.
Dealing with local and foreign currencies in cash and travel cheques transactions on daily basis.
Make all kind of fund transfer and remittances using TELEX and SWIFT system to all correspondents’ banks.
5. Page 5 of 6
Provide cash flow reports on daily/weekly/monthly basis to management.
Maintain daily ledger book for daily transaction and end of day balancing.
Pass all accounting entries for end of day – GL accounts, verify all sources documents for incoming/outgoing funds.
Assist in preparing profit and losses reports and end of year balance sheets.
Job Scope:
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions
using computers, calculators, or adding machines.
- Count currency, coins, and checks received, by hand or using currency-counting machine, in order to
prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Receive and count daily inventories of cash, drafts, and travelers' cheques, Carry out special services
for customers, Compute financial fees, interest, and service charges, Inform customers about foreign
currency regulations, and compute transaction fees for currency exchanges.
Mar 2001 to Feb 2002
Employer: Prosylab information & communications systems.
Location: Giza – Egypt.
Job Title: Customer service Representative, Data Entry officer.
Job Responsibilities:
Confer with customers by telephone or in person in order to provide information about products and services, to
take orders, or to obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments,
as well as actions taken.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise,
refunding money, and adjusting bills.
Contact customers in order to respond to inquiries or to notify them of claim investigation results and any
planned adjustments.
Refer unresolved customer grievances to designated departments for further investigation.
Determine charges for services requested, collect deposits or payments, and/or arrange for billing, make
necessary records or entries on system.
Complete contract forms, prepare change of address records, and issue service discontinuance orders, using
computers and organization system and make necessary arrangement with technicians for daily maintenance
orders.
Obtain and examine all relevant information in order to assess validity of complaints and to determine possible
causes, such as extreme weather conditions that could increase utility bills.
Review grantee policy terms in order to determine whether a particular loss is covered by warranty or grantee as
of organization policy.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order
to prevent future problems.
Job Scope:
Interacts with a company’s customers to provide them with information to address inquiries regarding products and
services. In addition, dealing with and help resolve any customer complaints or issues via a telephone call or visiting
office, arrange and mapping technicians locations visits for normal or governmental customers complains or
maintenance requests, plus making all necessary entries and records on organization system for all billing and
complains records, make reporting for direct manager daily for all issues received.
6. Page 6 of 6
2000 B.A. in Accounting and business management from Mansoura University with grade GOOD
(Mansoura - Egypt).
ICDL, Visual accounting – Microsoft accounting 2005
Orientation on banking operations, processes 2008
Communications and interpersonal skills Aug 2010
Effective Report Writing – April 2011
Productivity Management Series Program – May 2011
Quality Management System Awareness – May 2013
ISO 9001 QMS Awareness and Appreciation – May 2013
Email Etiquette – June 2013
Business English skills - pre-intermediate – intermediate, advanced level – Oct 2013
Anti-Money laundering and OFAC standards.
Expertise
- Project Finance
- Treasury
- Letters of Credit & Guarantees
- Basic knowledge of Syndications
Team player
- Proven ability to work with different
departments and external entities to solve.
Financial Analysis/Consultancy
- Conversant with Project Finance cash flows,
Income and cash flow statement and balance
sheet.
- Consulting with clients to enable to develop value
added financial solutions to cater their needs
Computer skills
- Advanced user of Microsoft Office, and other
MIS packages.
Presentational Skills
- Well organized individual with excellent time
management and presentation skill sets
Client Relationship
- Relationship-development expertise to maintain
client base and aggressively pursue prospective
customers.
Nationality: EGYPTIAN.
Place of Birth: Mansura – EGYPT.
Date of Birth : 30 / 09 / 1979
Marital State : Married
EDUCATION
COURSES ATTENDED
SKILLS
PERSONAL DATA