Sami A. Mohamed has over 14 years of experience in customer care, accounting, banking operations, and management. He currently works as a Senior Officer for the National Bank of Abu Dhabi, where his responsibilities include supervising cheque clearing operations and ensuring processes are accurate, compliant with policies, and meet deadlines. Previously, he worked as a Senior Accountant for Al Saeed Food Stuff Group, where he managed accounts, processed payroll, reconciled bank statements, and ensured accounting records were accurate. He aims to effectively manage teams and processes to provide excellent client service while optimizing available resources.

1. Page 1 of 6
SAMI ALSAYED MOHAMED
P.O.BOX 4 - Abu Dhabi, United Arab Emirates – Email: sami.mohamed@windowslive.com –
Tel: +971558078066 & +971508265882
 Qualified and experienced with over 14 years solid experience in customer care, accounting and banking operations.
 Highly effective in nurturing and maintaining personal relationships at highest levels through open
communication lines by putting clients’ needs and organization visions in first and on priority basis in order to
command respect and appreciation.
 Managing operation process and work flows, enhancements, implementations of new systems processes within
available resources.
 Experience in managing others by using the most professional methods of staff utilizations within all work conditions
and seasons, with providing the best care and services to organization’s clients.
 High accuracy in work processing, reporting within set deadlines using all available tools, resources and skills, in 2013
selected as staff of the year in work accuracy from National bank of Abu Dhabi group head of operations.
May.2008 – Present
Employer: National Bank of Abu Dhabi (PJSC)
Location: UAE - Abu Dhabi
Job Title: Senior Officer (Supervisor) - Cheque Clearing Management.
Division/Department: Core Processing Division.
Job Responsibilities:
 Process inward/ outward clearing cheques, postdated cheques, foreign currency& AED collection cheques, Vostro
cheuqes for collection & in-house clearing cheques.
 Control and monitor the work flow efficiently with the resources available.
 Control and supervise all operation relating to inward and outward clearing posted and returned cheques in order
to ensure the correctness of the same.
 Check and reconcile central bank outward clearing transit accounts and sign their reports – daily, weekly,
monthly, to ensure correctness and balancing of accounts.
 Control and ensure that all outward physical cheques to be submitted to central bank of due date as per CB
exchange schedule.
 Control and ensure that all physical reconciliation of inward cheques after receiving from CB, and discrepancies to
be brought to the notice of central bank.
 Verify the technical aspects of inward clearing cheques and ensure the security of inward cheques.
 Verify drawers of inward clearing cheques.
 Check and authorize outward clearing chq (QA) in ICCS and ensure the accuracy of details.
 Ensure that all outward clearing cheques received before cut of time are processed in ICCS server at CB for
presentment to paying banks.
 Control and supervise processing of corporate customers cheques received.
 Supervise entire operations of postdated cheques.
 Ensure all PDC’s received from the branches are lodged, verified & arranged.
PROFIL
EXPERIENCE

2. Page 2 of 6
 Make sure that all postdated cheques withdrawal requests are done, approved and dispatched.
 Control and ensure the presentment of PDCs daily to central Clearing Dept.
 Supervise and manage the process of FYC currencies cheques and Vostro banks collection requests.
 Responsibility of cheques received after cutoff times are kept in dual control safe for overnight.
 Supervise and dispatch of returned unpaid cheques to the branches.
 Ensure that all direct debit instruction responded and processed within CB cut off time.
 Make end of day transactions for all direct debit queues at end of day and report any issue to ITD.
 Ensure that all required changes from CB implemented on time with deadlines.
 Ensure the outstanding items are listed and balanced with GL account on monthly basis.
 Control and manage processing of in-house clearing cheques.
 Control and ensure that the daily, weekly, monthly and quarterly reporting’s are sent to concerned departments
in time.
 Closely monitoring dash boards and ensure all items processed or reported to ITD with cutoff times.
 Ensure that the business is managed effectively in all unites with minimum resources and maximum level of
efficiency.
 Suggest enhancement to the existing process to improve efficiency and reduce risk.
 Ensure that timely and accurate MIS are generated and submitted.
 Prepare the budget for the unit, and ensure that all associated costs are managed within the approved budget.
Job Scope:
Fully responsible for a team of operation officers, as well as assisting team leader/ assistance manager in
running the cheque management work flow on a day to day basis. Provide efficient and uninterrupted
centralized processes of cheques, foreign currencies cheques, special clearing and collection, postdated
cheques and Vostro collection, direct debit process. Take full responsibility for organization and supervision of
all activities and end to end processes. Provide best possible customer services in the most efficient manner
within the policies and procedures of National Bank of Abu Dhabi.
Job Title: Operation Officer - Inward Remittances
Division/Department: Payment Center Division
Job Responsibilities:
• Process all inward remittances in FYC currencies for all NBAD branches in UAE manually and systematically in STP
process.
• Process all inward third party payments in FYC for overseas banks.
• Ensure that appropriate action is taken on unapplied payments, escalate to investigations unit in a timely manner
to resolve and shift funds to unapplied suspense accounts.
• Process all FX deals in all currencies for NBAD customers.
• Maintained the daily register and report daily position for cash management.
• Authorize cash payments instructions for non- NBAD customers/ unexecuted payments to be credited to sundry
account – drawing payable account as per organization polices.
• Ensure that all payment orders received on behalf of the customers are processed in accordance with the policies
and procedures set by the bank and all third party payment instructions are deal appropriately.
• Ensure all non- STP payments inward queues are cleared within the SLA’s agreed with the stake holders.
• Ensure competitive exchange rates are applied to customer account while processing all cross currency inward
payments.
• Process all wholesale incoming and outgoing payments/ covering for non-individual/ corporates. i.e. (ministry of
finance, payments ADIA – ADIC – ADNOC – ADFD) and match it with end of day position summery for all FYC
currencies.
• Review and auditing all cash management advices with daily registers and processing end of day settlements for all
FYC currencies.
• Check all Nostro banks balances and make all necessary covering at end of day.
Job Scope:

3. Page 3 of 6
- Monitoring, authorizing and controlling all Inward remittances (in local, foreign currencies) and ensure
that the same are covered successfully in central bank or Nostro accounts with reporting any issue
directly to assistance manager/ section head.
- Control the authorization of incoming remittances for STP and non STP remittances for all whole NBAD
branches in UAE for local and FYC currencies.
- Ensure that all processes in error free and complaint with organization internal policies and procedures in
order to mitigate risk and any sort of financial exposure.
Job Title: Operation Officer - Fund Transfer & Corporate salaries
Division/Department: Retail Operation Center.
Job Responsibilities:
• Processing of outward fund transfer in AED and foreign currencies work flow in the centralization of NBAD UAE
branches.
• Processing of fund transfer processes in foreign currencies processes in nostros, Vostro’s accounts and end of day
settlements in STP and manual process.
• Processing of fund local transfers FTS/ FT Bulk/STP/Salaries transferring WPS/Salaries transferring ( Oil
Companies / Govt. employees)
• Controlling Central bank daily covering and treasury position.
• Controlling Central bank transfers (online CB payments).
• Monitoring daily swifts transfers payment to CB daily transit account.
• Controlling the settlements of correspondents covering & correspondent's charges.
• Reconciling adjusting of suspense & sundry accounts.
• Reconciling the Inter banks ATM cash transaction and follow-up through Central Bank.
• Monitoring collection of Foreign Currency Cheques.
Job Scope:
- Corporate Payments executed via SWIFT/FTS/FT Bulk : - monitoring and controlling swift massages, FTS, FT Bulk and
WPS with their Source Documents (hard copy) routed in the department and ensure all instructions executed
successfully with no delay and agreed rate of exchange applied.
- Corporate staff and employees’ salaries via WPS: - monitoring, and controlling WPS customer instructions and ensure
that all SIF received ACK from central bank with informing customers in case of NAK. Ensure that all PAF, RTC, RFA and
processing it successfully through the automated system.
April.2006 to May.2008
Employer : Al Saeed Food Stuff Group
Location : UAE - Abu Dhabi
Job Title : Senior Accountant
Job Responsibilities:
 Create and handle all entries in the system on daily basses.
 Process all profit and losses reports at the end of every month, and balance sheet at the end of year.
 Fully responsible for daily cash sales and banks deposits, cash flow daily and monthly reports.
 Manage all suppliers and customers accounts (more than 250 accounts) with all monthly incoming and outgoing
payments.
 Process all monthly payrolls most of human resource tasks for all organization staff.
 Reconcile bank statement details on monthly or weekly basis with ledger records.
 Auditing and review all general ledger transactions on weekly and monthly basis.
 Ensure all sales and purchases sources documents are compatible with organization internal polices and
procurement procedures.
 Conduct fixed assets physical inspection and review with ledgers.
 Review stocks and store items with stock cards auditing with reporting all results to management on monthly
basis.

4. Page 4 of 6
 Ensure all final accounting processes and final statement with auditing files/ ledgers provided to management and
stack holders on time as of organization internal policy time lines.
Job Scope:
- Full responsibility of organization accounting work flow and processes with set polices.
- Verify all profit and losses monthly/ half yearly/ annually reports and final accounts processes with final balance
sheets.
- Review all stock/ stores/ show rooms items with stock cards records and report any issue to management in
monthly/ annually basis.
- Manage staff accounts/ internal loans/ EOS/ annual leaves payments and procedure with UAE labor low limits.
JUNE.2003 to April.2006
Employer: AL KHAYAL General Trading
Location: UAE - Abu Dhabi
Job Title: Accountant
Division: Financial Department
Job Responsibilities:
• Recorded daily transactions. Receive cash from customers. Cash payment
• Reconciled bank statement to the cash ledger. Reconciled customer accounts subsidiary ledgers to the AR control
ledger.
• Performed end of month adjusting entries Assisted in preparing monthly Income statement and Balance Sheet.
• Handle all daily cash flow and maintain daily cash register and managing daily bank deposits
• Managing all items in the warehouse and prepare monthly reports.
• Handle all monthly Profit and losses reports.
• Dealing with company shares in Abu Dhabi stock exchange market.
Job Scope:
- Full-charge bookkeeping through financial statements, payroll, AR, AP, cash receipts and disbursements, bank
reconciliation’s and inventory control. Help in designing and implementing the accounting system.
- Responsible for general accounting, maintaining an accurate record of the cost of materials purchased by the
company. Continually interacted with various departments. Verified invoices for accuracy of billing from Accounts
Payable Department.
Feb 2002 to June 2003
Employer: Tawoos Exchange JSC.
Location: Mansura – Egypt.
Job Title: Teller.
Job Responsibilities:
 Full responsibility on incoming/ outgoing cash flow with daily customer/ dealers exchange transactions with all currencies.
 Check, verify, reconcile end of day balances and prepare daily deposit transactions for approval from manager before bank
deposits.
 Dealing with local and foreign currencies in cash and travel cheques transactions on daily basis.
 Make all kind of fund transfer and remittances using TELEX and SWIFT system to all correspondents’ banks.

5. Page 5 of 6
 Provide cash flow reports on daily/weekly/monthly basis to management.
 Maintain daily ledger book for daily transaction and end of day balancing.
 Pass all accounting entries for end of day – GL accounts, verify all sources documents for incoming/outgoing funds.
 Assist in preparing profit and losses reports and end of year balance sheets.
Job Scope:
- Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions
using computers, calculators, or adding machines.
- Count currency, coins, and checks received, by hand or using currency-counting machine, in order to
prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
- Receive and count daily inventories of cash, drafts, and travelers' cheques, Carry out special services
for customers, Compute financial fees, interest, and service charges, Inform customers about foreign
currency regulations, and compute transaction fees for currency exchanges.
Mar 2001 to Feb 2002
Employer: Prosylab information & communications systems.
Location: Giza – Egypt.
Job Title: Customer service Representative, Data Entry officer.
Job Responsibilities:
 Confer with customers by telephone or in person in order to provide information about products and services, to
take orders, or to obtain details of complaints.
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments,
as well as actions taken.
 Resolve customers' service or billing complaints by performing activities such as exchanging merchandise,
refunding money, and adjusting bills.
 Contact customers in order to respond to inquiries or to notify them of claim investigation results and any
planned adjustments.
 Refer unresolved customer grievances to designated departments for further investigation.
 Determine charges for services requested, collect deposits or payments, and/or arrange for billing, make
necessary records or entries on system.
 Complete contract forms, prepare change of address records, and issue service discontinuance orders, using
computers and organization system and make necessary arrangement with technicians for daily maintenance
orders.
 Obtain and examine all relevant information in order to assess validity of complaints and to determine possible
causes, such as extreme weather conditions that could increase utility bills.
 Review grantee policy terms in order to determine whether a particular loss is covered by warranty or grantee as
of organization policy.
 Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order
to prevent future problems.
Job Scope:
Interacts with a company’s customers to provide them with information to address inquiries regarding products and
services. In addition, dealing with and help resolve any customer complaints or issues via a telephone call or visiting
office, arrange and mapping technicians locations visits for normal or governmental customers complains or
maintenance requests, plus making all necessary entries and records on organization system for all billing and
complains records, make reporting for direct manager daily for all issues received.

6. Page 6 of 6
 2000 B.A. in Accounting and business management from Mansoura University with grade GOOD
(Mansoura - Egypt).
 ICDL, Visual accounting – Microsoft accounting 2005
 Orientation on banking operations, processes 2008
 Communications and interpersonal skills Aug 2010
 Effective Report Writing – April 2011
 Productivity Management Series Program – May 2011
 Quality Management System Awareness – May 2013
 ISO 9001 QMS Awareness and Appreciation – May 2013
 Email Etiquette – June 2013
 Business English skills - pre-intermediate – intermediate, advanced level – Oct 2013
 Anti-Money laundering and OFAC standards.
 Expertise
- Project Finance
- Treasury
- Letters of Credit & Guarantees
- Basic knowledge of Syndications
 Team player
- Proven ability to work with different
departments and external entities to solve.
 Financial Analysis/Consultancy
- Conversant with Project Finance cash flows,
Income and cash flow statement and balance
sheet.
- Consulting with clients to enable to develop value
added financial solutions to cater their needs
 Computer skills
- Advanced user of Microsoft Office, and other
MIS packages.
 Presentational Skills
- Well organized individual with excellent time
management and presentation skill sets
 Client Relationship
- Relationship-development expertise to maintain
client base and aggressively pursue prospective
customers.
 Nationality: EGYPTIAN.
 Place of Birth: Mansura – EGYPT.
 Date of Birth : 30 / 09 / 1979
 Marital State : Married
EDUCATION
COURSES ATTENDED
SKILLS
PERSONAL DATA