Mohamed Hafez Mohamed is an Egyptian national seeking new opportunities. He has over 13 years of experience working in back office operations and customer service roles at ABC Bank in Egypt. Mohamed holds a Bachelor's degree in Accounting from Banha University. He is proficient in MS Office applications and has skills in retail banking services, trade finance operations, and accounting standards.

1. Mohamed Hafez Mohamed.
Personal Data
• Gender : Male
• Marital Status : Married
• Birth Date : 18/1/1985
• nationality : Egyptian
• Military Status: Completed
• Address : 12 Tala Street, Salah El Din Square, Cairo, Egypt
• Mobile number: 01000396000
• Email: Moh.Hafez.1985@gmail.com
Objective
Seeking an opportunity at your famous & reputable organization, whereby I will utilize my academic
background and experience. This opportunity will allow further progress and professional growth in my
career.
Education
Bachelor of Commerce
Banha University, Zakazeq, Egypt, June 2006
 Major: Accounting English Section 
 Grade: Good. 
General Secondary Education
Nefertari Language Schools, Cairo, Egypt, June 2002

2. Computer Skills
Tools
MS Office XP,2007, 2010 pro (Outlook, Word, Excel, PowerPoint)
Operating Systems
Windows 98, XP, Vista, 7
Social Networking:
Internet Surfing, Facebook, Twitter.
Professional Experience
Recent Professional Experience
Operations Coordinator (BACK OFFICE), November 2006–Present, ARAB
BANKING CORPORATION-EGYPT (ABC BANK)
Operations Coordinator (BACK OFFICE)
 Work on issuing of LG and other procedures like (Increasing, Decreasing, Extension, Amendments and
Cancellation) with coordination with the Trade finance center.
 Prepare all the LC cases and check it (Import and Export and Form 4 and other type of trade finance
operations) with coordination with the trade finance center.
 Receive Outgoing Transfers instructions, send them to the central operation, review the swift transfers and
ensuring that they are related to our client’s business.
 Execute internal transfers between accounts in the same branch or in different branches. 
 Receive Cheques and Bills from clients, Send them to the Central Operations and follow up its collection .
 Responsible for all tasks related to the pension cheques.
 Handle Cheques payment presented through branches or Central Operations.
 Issuing Bank Drafts and Payable Cheques 
 Execute Visa Standing Instructions. 
 Execute standing instruction (Internal transfer – outgoing transfer)
 Receive checks stop payments request & set instructions to stop the payment, follow-up the due dates of
the checks stop paid & credit the face value of the check into separate blocked account.

 Responsible for all tasks related to general accounting like debit, credit, transfer and settlement all general
ledger accounts. 
 Revision of Branch's Balance Sheets. 
 General Accounts. 
 Balancing Branches Accounts. 
 Generating the monthly reports regarding the L/G's and L/C's. 
 Executing internal foreign exchange transaction. 
 Adjust any suspense/wrong transaction through the ATM.
 Control the various accounting activities of the branch within established policies and procedures.
 Follow all ABC and CBE procedures and transactions to ensure procedural compliance.

3. Replacing Operation Manager for the below
 Ensuring that all transaction are in adherence with AML and CBE regulations.
 Supervising the teller while closing the vault.
 Manage all ATM assignments i.e. checking balances ,Replenishing ,solving problems in coordination with the
IT or NCR
 Responsible for the pin codes concerning Debit Cards and Credit Cards.

Teller in cash department
 Receive cash deposit in current account, saving account and visa card from customers. 
 Handle and count cash withdrawals from current and saving accounts. 
Customer Service and Retail Officer
 Preparing weekly and monthly Reports. 
 Handling and solving customers Complains. 
 Issuing Cheque books for our clients. 
 Daily Sales and Marketing Reports. 
 Issuing Time Deposits and Certificates. 
Trainings/Courses
2007
Accounting and Accounting standards in banks
2008
Retail Banking Services-Introduction
2008
Swift Correspondence – Transfers: Clients and Banks
2008
Introduction to Documentary Credits and Letters of Guarantee
2013
Anti-Money Laundering and combating the financing of Terrorism- Workshop
Languages
English
 Fluent 
French 
 Fair 
Arabic 
 Mother Tongue 
Other Skills

4. Soft Skills
 Highly Proactive 
 Quality Oriented Initiative Self-Motivated with High Communication Skills 
 Acts Smoothly Under Work Pressure. 
References
Available upon request