The document outlines key skills needed for a successful sales manager, including communication skills like listening and negotiating, as well as organization, time management, analytical thinking, team building, initiative, motivating others, and leadership abilities. Specifically, it emphasizes developing planning, prioritization, preparation, and problem solving skills, building trust within a team, empowering employees, thinking proactively, and setting clear goals to motivate performance.

1. By Dr Himendra Balalle
Skills of the Sales Manager

2. A successful sales person needs
1.Communication Skills
2.Organisation Skills
3.Time management Skills
4.Analytical/problem solving Skills
5.Team building Skills
6.Initiative Skills
7.Motivate others Skills
8.Leadership Skills

3. Communication Skills
Listening skills
Sales people need to be good listeners

4. Communication Skills
Negotiating and closing skills
Creating a win-win situation for both the customer
and themselves

5. Organisation Skills
1.Plan Effectively:
2.Prioritise your work
3.Prepare Cautiously
4.Ask Frequently

6. Time Management
1: Prepare in Advance
2: Schedule Your Time
3: Start Early
4: Organizational Skills
5: Increase Productivity With Prime
Time

7. Analytical/problem solving
1. Problem Identification:
This stage involves: detecting and
recognizing that there is a problem;
identifying the nature of the problem;
defining the problem
2. Structuring the Problem:
This stage involves: a period of
observation, careful inspection, fact-finding
and developing a clear picture of the
problem
3. Looking for Possible Solutions:
During this stage you will generate a range
of possible courses of action, but with little
attempt to evaluate them at this stage
4.Making a Decision:
This stage involves careful analysis of the
different possible courses of action and
then selecting the best solution for
implementation
6.Implementation:
This stage involves accepting and carrying
out the chosen course of action
7.Monitoring/Seeking Feedback:

8. Team building Skills
1.Make sure that the team goals are totally clear
2.Make sure there is complete clarity in who is responsible for what and avoid overlapping
authority
3.Build trust with your team members
4. Allow your office team members build trust and openness between each other in team
building activities and events
5. For issues that rely heavily on the team consensus and commitment, try to involve the
whole team in the decision making process
6. When managing teams, make sure there are no blocked lines of communications and you
and your people are kept fully informed
7. Be careful with interpersonal issues. Recognize them early and deal with them in full
8. Don't miss opportunities to empower your employees. Say thank you or show appreciation
of an individual team player's work

9. Initiative
1.Never Stand Still
2. Do More Than is Required Of You
3. Think as a Team Member, Not An Employee
4. Speak Up And Share Your Ideas
5. Consider Every Opportunity
6. Always Be Prepared
7.Ask Too Many Questions

10. Motivate others
• Motivating Others
• Rewards
• Recognition
• Self-motivation
• Goals
• Strength

11. Leadership Skills