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Sales Management 2.0: Driving Performance with Data, not Opinions Barry Trailer,  CSO Insights Ken Rudin, LucidEra Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
Today’s Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
Polling Question ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
Polling Question ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
[object Object],[object Object],Key Question for Today’s Discussion Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
You’re the Coach! Copyright © 2008 CSO Insights– All rights reserved
You’re the Coach with Metrics! Copyright © 2008  CSO Insights– All rights reserved
Lots Being Said About Sales 2.0 Copyright © 2008  CSO Insights– All rights reserved
Sales  Process Workshop Sales Management 2.0 New White Paper! Copyright © 2008  CSO Insights– All rights reserved
Much Less Being Said About  Sales Management 2.0 Copyright © 2008 CSO Insights– All rights reserved
Before the Next Polling Question… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
Polling Question ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
General Survey Population’s Answers Copyright © 2008 CSO Insights– All rights reserved
Sales Strategy Execution Firms Reporting Reps Exceed Expectations in Areas Listed Managers Have Metrics Managers Do Not Have Metrics Copyright © 2008 CSO Insights– All rights reserved
Sales Management Effectiveness Firms Reporting Managers Exceed Expectations in Areas Listed Managers Do Not Have Metrics Copyright © 2008 CSO Insights– All rights reserved Managers Have Metrics
Sales Rep Turnover  Copyright © 2008 CSO Insights– All rights reserved
Sales Kickoff! Copyright © 2008 CSO Insights– All rights reserved
S & T R & C F I III II IV E Feedback Systems & Training Rewards & Consequences Expectations What do I do? How well do I need to do it? How important is it? How do I know what to do? How do I know how I’m doing? How do I do it? What tools, processes and/or systems do I have? What good/bad happens if I do it? What good/bad happens if I don’t do it? A New Management Model Copyright © 2008 CSO Insights– All rights reserved
[object Object],[object Object],[object Object],[object Object],[object Object],5 Tests for Meaningful Feedback Copyright © 2008 CSO Insights– All rights reserved
[object Object],[object Object],[object Object],[object Object],[object Object],What Sales Management 2.0 Looks Like Copyright © 2008 CSO Insights– All rights reserved
Today’s Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 CSO Insights– All rights reserved
5 Signs You Need Better Sales Analytics ,[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
5 Signs You Need Better Sales Analytics ,[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved What industries are strong? How does this compare to last year? What’s working? What’s not working? What are the trends? Which reps push the most? Where should we invest?
5 Signs You Need Better Sales Analytics ,[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
5 Signs You Need Better Sales Analytics ,[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved
5 Signs You Need Better Sales Analytics ,[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved Expensive Complex Painful Time Consuming Risky
Next Steps:  Don’t Wait for Sales Analytics! ,[object Object],[object Object],[object Object],Copyright © 2008 LucidEra  and CSO Insights– All rights reserved Pipeline Closed Deals Invoices Shipments Orders  Booked
Special Offer for Webinar Attendees Only ,[object Object],[object Object],[object Object],[object Object],Copyright © 2008 CSO Insights– All rights reserved
Today’s Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 CSO Insights– All rights reserved
Contact Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Copyright © 2008 CSO Insights– All rights reserved www.lucidera.com

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Sales Management 2 0: Metrics Not Hunches

  • 1. Sales Management 2.0: Driving Performance with Data, not Opinions Barry Trailer, CSO Insights Ken Rudin, LucidEra Copyright © 2008 LucidEra and CSO Insights– All rights reserved
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  • 6. You’re the Coach! Copyright © 2008 CSO Insights– All rights reserved
  • 7. You’re the Coach with Metrics! Copyright © 2008 CSO Insights– All rights reserved
  • 8. Lots Being Said About Sales 2.0 Copyright © 2008 CSO Insights– All rights reserved
  • 9. Sales Process Workshop Sales Management 2.0 New White Paper! Copyright © 2008 CSO Insights– All rights reserved
  • 10. Much Less Being Said About Sales Management 2.0 Copyright © 2008 CSO Insights– All rights reserved
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  • 13. General Survey Population’s Answers Copyright © 2008 CSO Insights– All rights reserved
  • 14. Sales Strategy Execution Firms Reporting Reps Exceed Expectations in Areas Listed Managers Have Metrics Managers Do Not Have Metrics Copyright © 2008 CSO Insights– All rights reserved
  • 15. Sales Management Effectiveness Firms Reporting Managers Exceed Expectations in Areas Listed Managers Do Not Have Metrics Copyright © 2008 CSO Insights– All rights reserved Managers Have Metrics
  • 16. Sales Rep Turnover Copyright © 2008 CSO Insights– All rights reserved
  • 17. Sales Kickoff! Copyright © 2008 CSO Insights– All rights reserved
  • 18. S & T R & C F I III II IV E Feedback Systems & Training Rewards & Consequences Expectations What do I do? How well do I need to do it? How important is it? How do I know what to do? How do I know how I’m doing? How do I do it? What tools, processes and/or systems do I have? What good/bad happens if I do it? What good/bad happens if I don’t do it? A New Management Model Copyright © 2008 CSO Insights– All rights reserved
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