2. SALES MAY MAKE MANY OF YOU FEEL UNCOMFORTABLE.
REFRAME YOUR PERSPECTIVE
@SGILLIHAN
3. HOW MIGHT YOU BUILD BRIDGES?
SALES IS PROBLEM SOLVING
@SGILLIHAN
4. SALES IS PROBLEM SOLVING
@SGILLIHAN
How might you :
• show related items for sale?
• sell more event tickets?
• get more blog subscribers?
• show a map of activities?
• increase clicks on affiliate links?
5. “How might we build a main gallery for a multi-site
WordPress installation that connects foundations
with all of their grantee organizations and features
the impact statistics and opportunities to engage.”
–SHERYLE GILLIHAN
@SGILLIHAN
9. SPEAK TO THE DECISION MAKER
@SGILLIHAN
If you speak to an assistant, your pitch is repeated, but:
• without your story,
• without your knowledge,
• without your ability to fully explain the solution,
• you lose the opportunity to build rapport and trust,
• you will always have to go through these channels.
11. “Big goals require big plans, which in turn, require
important decisions. I need insight and feedback
from your final decision maker, otherwise we’ll be
spinning our wheels without getting anywhere.”
–SHERYLE GILLIHAN
@SGILLIHAN
15. TIMING
Once you’ve told your story in five
minutes, it will easier to tease out
your pitch. You should prepare for:
@SGILLIHAN
• 3 minutes
• 1 minute
• 11 seconds
16. “What do you do?”
“I solve problems as part of the leadership team at
CauseLabs. We partner primarily with mission-driven
great causes. My role is to embrace collaborative
partnerships, ideate on audacious strategies and to
create for impact.”
–SHERYLE GILLIHAN
@SGILLIHAN
17. WAIT! BEFORE YOU START PITCHING…
THERE IS A LARGE CHASM TO
CROSS FROM ‘WHY’ TO ‘YES’
@SGILLIHAN
19. L I K E F LYING, SOME THINGS REQUIRE MASTERY.
UNDERSTAND YOUR LIMITS
@SGILLIHAN
20. UNDERSTAND YOUR LIMITS
• Transparency builds trust.
• It is okay to say no if necessary.
• Perfection is not expected.
@SGILLIHAN
21. “I am able to configure your plugin, but I should
involve a developer if your donation page has
hard-coded elements that need to be fixed.”
–SHERYLE GILLIHAN
@SGILLIHAN
22. MASTER YOUR CRAFT AND NEVER STOP LEARNING.
YOUR EXPERTISE IS YOUR BUSINESS
@SGILLIHAN