This document contains contact information, personal details, work experience, educational qualifications, and an objective for Sagheer Ahamed. It summarizes his work experience in customer service roles for various companies from 2001 to the present, where he has consistently received high performance ratings. His most recent role since 2013 has been as an Advanced Team Member for Aon Hewitt, working in health insurance processing.

1. aaf
Sagheer Ahamed
Contact Information:
Temporary Address:
Street no. 2, Naya
Bans, Noida - 201301
Mobile: 09718837276
09990370790
E-Mail:
ahamed.sagheer39@g
mail.com
Personal Data:
Date of Birth: May
04th
, 1984
Father’s Name: Late
Mr. Jauwad Ahamed
Sex: Male
Nationality: Indian
Marital Status:
Unmarried
Languages Known:
English,Hindi & Urdu
Interests:
Net surfing, Listening
music, Interacting with
people.
Positive Skills:
Self Motivating,
Enthusiastic,
Punctual.
Parmanent Address:
Quaziyana, Sant Ravi
Das Nagar, Bhadohi –
221401, U.P., India
OBJECTIVE
Seeking a challenging position in an organization where could best utilize
my potential and enhance my skill. To be associated with a progressive
organization that gives scope to update my knowledge & skills in accordance
with the latest trends. Desire a position utilizing my organizational,
Interpersonal & communication skills to grow with the growth of the
organization.
Professional Experience
1.) S. ANAND CLEARING & FORWARDNG (P) Ltd.
(March 2001 to May 2006)
Experience: 5 Years
Location: Sant Ravidas Nagar, Bhadohi, (UP), India
Job Title: Senior Executive (Documentation)
Process: Import/Export documentation clearance (part of Supply &
Chain Management)
Job Work: Clearance all the documents related to the export/import
goods.
2.) AEGIS BPO (P) Ltd.
(April 2010 to April 2011)
Experience: 12 Months
Location: Sec 2, Noida
Job Title: Customer Care Executive (Voice)
Process: Vodafone (Essar)
Job Work: Handle the customer’s problem on call.
Achievement: Every months RNR Winner
Promoted as a Spoke (Team Handling)
Best Performer Certificate
3.) EXL (P) Ltd.
(March 2011 to May 2013)
Experience: 26 Months
Location: Sec 58, Noida
Job Title: Customer Care Executive (Backend)
Process: Maize Bill Entry (YRCW) (Yellow Road Corporation
Worldwide) (Part of Supply & Chain Management)
Job Work: Worked in a live process where we had to generate the
invoices through which our client can move the freight.
Speed and accuracy were the two important keys in our role.
Our work had a straight financial impact.
Achievement: Best Performer Letter
Got Certificate for Outstanding Performance in Training
and Best Accuracy for LIVE BILLING.
Attended Advanced Excel Training.
CURRICULUM VITAE

2. 4.) AON HEWITT
(May 2013 to till date still working)
Experience:
Location: Building 2, Unitech info space, Tikari, Gurgaon
Job Title: Advance Team Member (Backend)
Process: DVS (Insurance Process)
Job Work: Working in a Health Insurance process for customer end
profile where I manage the work as a third party mediator
between insurance companies (Health Plans) and clients.
Achievement: RNR in the month of November 2013
Awarded by GOLD award for the month of May 2014
RNR in the month of May 2015
Appreciation mail for the best performance from centre head
Top performer every months
Move DE team to MA team(Manual Audit Team)
Promoted as a Advance Team Member
Extra Initiatives :Involve in Special Projects of MIS
Prepare the Utilization reports for the process on MSExcel
Prepare the Variance Reports for the process on MSExcel
Prepare the Production Reports for the processonMSExcel
Educational/Professional Qualification
• MBA in Supply & Chain Management and HR from Shobhit University,
Meerut in 2014
• Graduation (B.A.) from Purvanchal University, Jaunpur in 2007
• Intermediate from U.P. Board, Allahabad in 2003
• High School from U.P. Board, Allahabad in 2001.
• ACWA from NIIT institute, Bhadohi
• DCA from JSS Institute, Bhadohi
Declaration
I confirm that the information provided by me is true to the best of my knowledge
and belief.
Place :
Date :
(Sagheer Ahamed)