Prashanth Kumar is seeking a customer service role that allows him to enhance his technical skills. He has over 10 years of experience in roles such as Senior Team Lead, Team Lead, and Process Executive. His experience includes managing documentation processes, resource allocation, and training associates on new systems and procedures. He is skilled in communication, problem solving, and working independently or as part of a team.
Noor Lia Binti Hussin is seeking a secretarial position. She has over 15 years of experience in secretarial roles including at Petronas Carigali Sdn Bhd where she supported senior managers. She has strong computer skills including Microsoft Office and experience with documentation for shipping, exports, travel, and visas. Her academic background includes a Diploma in Secretarial Science.
El documento describe varias tecnologías de aviones furtivos, incluyendo el F-22 Raptor y el Su-47 Berkut. Estas tecnologías, como diseños de baja sección radar equivalente, hacen que los aviones sean menos detectables por radar y más efectivos en misiones de ataque sorpresa. El documento también lista otros aviones furtivos históricos y sus características.
Este documento describe la vida y obra del Hermano Gabriel Deshayes, un religioso francés que fundó un Instituto dedicado a la educación cristiana. A los 24 años sintió el llamado de Dios y fundó un Instituto de Hermanos para la catequesis y ayuda a los párrocos. Tras años de peregrinar por diferentes localidades para difundir sus ideales, en 1827 conoció al Obispo de Belley que lo apoyó. El 3 de noviembre de 1838 tuvo lugar la primera profesión religiosa de su Instituto y el Hermano
Este documento resume los principales géneros literarios tanto en prosa como en verso. Define lo que es un género literario y explica los tres géneros aristotélicos principales: épica, lírica y drama. A continuación, describe varios géneros en verso como la épica, lírica, elegía, drama (tragedia y comedia), fábula, sátira y epigrama. Finalmente, presenta géneros en prosa como la historiografía, oratoria, novela y epistolografía.
Este documento presenta la Dieta de 3 Semanas, un programa diseñado para ayudar a las personas a perder peso rápidamente de manera segura y efectiva. Explica que la dieta se basa en la ciencia de la nutrición y el metabolismo y se compone de tres fases de una semana cada una, con el objetivo de establecer nuevos hábitos alimenticios. También incluye entrenamientos breves y efectivos para maximizar la pérdida de grasa. El documento enfatiza que la dieta ha demostrado producir resultados visibles y
جديد
باكيج 5 ليالى - 6 أيام - شهر عسل فى بوكيت فقط - فندق 4 نجوم مع الجولات السياحيه داخل بوكيت (الجولات مع قروب جماعى) - و المواصلات من وإلى المطار - باكيج 5 ليالى شهرعسل فى بوكيت فقط تابع التفاصيل
El documento describe la importancia de las personas en el éxito de la gestión de proyectos. Se identifican las habilidades y características que debe tener un gerente de proyectos para lograr los objetivos planteados y asegurar la satisfacción del cliente
Noor Lia Binti Hussin is seeking a secretarial position. She has over 15 years of experience in secretarial roles including at Petronas Carigali Sdn Bhd where she supported senior managers. She has strong computer skills including Microsoft Office and experience with documentation for shipping, exports, travel, and visas. Her academic background includes a Diploma in Secretarial Science.
El documento describe varias tecnologías de aviones furtivos, incluyendo el F-22 Raptor y el Su-47 Berkut. Estas tecnologías, como diseños de baja sección radar equivalente, hacen que los aviones sean menos detectables por radar y más efectivos en misiones de ataque sorpresa. El documento también lista otros aviones furtivos históricos y sus características.
Este documento describe la vida y obra del Hermano Gabriel Deshayes, un religioso francés que fundó un Instituto dedicado a la educación cristiana. A los 24 años sintió el llamado de Dios y fundó un Instituto de Hermanos para la catequesis y ayuda a los párrocos. Tras años de peregrinar por diferentes localidades para difundir sus ideales, en 1827 conoció al Obispo de Belley que lo apoyó. El 3 de noviembre de 1838 tuvo lugar la primera profesión religiosa de su Instituto y el Hermano
Este documento resume los principales géneros literarios tanto en prosa como en verso. Define lo que es un género literario y explica los tres géneros aristotélicos principales: épica, lírica y drama. A continuación, describe varios géneros en verso como la épica, lírica, elegía, drama (tragedia y comedia), fábula, sátira y epigrama. Finalmente, presenta géneros en prosa como la historiografía, oratoria, novela y epistolografía.
Este documento presenta la Dieta de 3 Semanas, un programa diseñado para ayudar a las personas a perder peso rápidamente de manera segura y efectiva. Explica que la dieta se basa en la ciencia de la nutrición y el metabolismo y se compone de tres fases de una semana cada una, con el objetivo de establecer nuevos hábitos alimenticios. También incluye entrenamientos breves y efectivos para maximizar la pérdida de grasa. El documento enfatiza que la dieta ha demostrado producir resultados visibles y
جديد
باكيج 5 ليالى - 6 أيام - شهر عسل فى بوكيت فقط - فندق 4 نجوم مع الجولات السياحيه داخل بوكيت (الجولات مع قروب جماعى) - و المواصلات من وإلى المطار - باكيج 5 ليالى شهرعسل فى بوكيت فقط تابع التفاصيل
El documento describe la importancia de las personas en el éxito de la gestión de proyectos. Se identifican las habilidades y características que debe tener un gerente de proyectos para lograr los objetivos planteados y asegurar la satisfacción del cliente
Vaishali J Soneri is seeking a challenging growth-oriented position in a progressive company where she can contribute to organizational success. She has over 13 years of professional experience working in accounts payable, accounts receivable, and as a subject matter expert. Her experience includes managing teams, improving processes, resolving issues, and achieving targets. She is proficient in English, Hindi, and Gujarati and has an MBA in Finance.
This document contains Kavitha G's resume. She is seeking a career opportunity where she can contribute her knowledge and skills. She has a BCOM degree and over 5 years of work experience in roles such as Business Analyst and MIS Analyst. Her professional skills include teamwork, communication, adaptability and proficiency in Microsoft Office. She is currently working as a Business Analyst at DELL International and has previously worked at MSM Media Distribution and Tesco HSC in analyst roles analyzing data and preparing reports.
1. Jaleel Shaik is seeking a career opportunity where his 4 years of experience in HR and business partnering can be fully utilized.
2. He currently works as a senior executive of HR and business operations at Avvas InfoTech Pvt. Ltd, where he handles tasks like employee engagement, recruitment, payroll management, and more.
3. Prior to his current role, he worked as a recruitment coordinator and assistant professor, gaining experience in recruitment, employee relations, and talent development.
Marina Vinay Extross is seeking a career opportunity to support business development. She has over 15 years of work experience, including her current role as PMO at Infosys BPO Ltd since 2007 where her responsibilities include resource management, budget coordination, reporting, billing, and training. Previously she was a Sales Manager at Chhatrapati TVS from 2000-2004. She has a Bachelor's and Master's degree in Commerce from Pune University. Her strengths include analytical skills, teamwork, and eagerness to learn.
[1] Sharon Lavigne's 2015 annual performance appraisal summarizes her accomplishments and ratings on key performance indicators. [2] She completed her development plan and professional growth objectives for the year. [3] Her work on revenue forecasting and facilitating corporate changes was assessed as meeting or exceeding expectations.
R. Ayyappan has over 10 years of experience in payroll processing and management. He currently works as a Deputy Manager of Payroll at Wividus, managing payroll for 19 countries in Europe and Africa with a team of 10 people. Previously, he has held roles with increasing responsibility at various companies such as Tata Consultancy Services and Standard Chartered Bank, where he managed payroll for over 15,000 employees across multiple countries. He has expertise in payroll implementation, data migration, ensuring compliance, and team management.
Sapna Ramesh is seeking a position that allows her to utilize her 11 years of experience in operations, business analysis, project management, and reporting at Fidelity Investments. She has a variety of skills including communication, analytical abilities, and project management. Her career at Fidelity has included roles in business analysis, program management, operations, and reporting where she has led projects, developed reports and dashboards, and ensured compliance.
The document provides a resume for Ms. Minaxi N. Sharma, an Assistant Manager with over 12 years of experience in operations management at Willis Processing Services India Pvt. Ltd. Her expertise includes people management, systems implementation, process management, and client servicing. She has a history of managing teams, implementing process improvements, and ensuring compliance. Her most recent roles were as a Senior Technical Leader and Assistant Manager where she trained associates, analyzed reports, and liaised with clients.
Bhabajeet Kakati is seeking a career with career growth opportunities where he can contribute to both organizational and professional growth using over 7 years of experience in the BPO industry. He has worked at Accenture Services Pvt. Ltd. as a PMO Global Coordinator and Business Analyst, and has also interned at Earnt & Young Pvt. Ltd. He has experience in roles involving data collection, report preparation, and ensuring information security compliance. He is proficient in MS Office, Oracle, and other tools used at previous roles.
Bhabajeet Kakati is seeking a career with career growth opportunities where he can contribute to both organizational and professional growth using over 7 years of experience in the BPO industry. He has worked at Accenture Services Pvt. Ltd since 2009 in various roles such as PMO Global Coordinator, Business Analyst, and General Accounting Ops Analyst. He also had a 6 month internship at Earnt & Young Pvt. Ltd in 2008. Bhabajeet has experience using various applications including MS Office, Oracle, and Hyperion financial management. He holds an MBA in Finance and Marketing and is looking to apply his skills and experience in a reputed organization.
Sadhna Sargam has over 4.8 years of experience in human resources management with Larsen & Toubro Ltd. She has expertise in talent acquisition, compensation and benefits, performance management, payroll management, employee engagement, and training and development. She is seeking new opportunities and her current compensation is Rs. 7.17 lakhs plus bonuses annually at Larsen & Toubro Ltd.
Lourie Rose Q. Alarcon has over 15 years of experience in human resources, recruitment, and education. She received a Bachelor's degree in Secondary Education in English. Her professional experience includes positions as a Travel and Expense Pre-Auditor at IBM Philippines where she processed expense reports and ensured compliance. She also worked as an Employee Referral Coordinator and HR Admin Process Owner at IBM Philippines. Earlier in her career, she held roles in recruitment and as an English and computer teacher.
Audrey D'Monte is a senior manager and delivery leader at Tata Consultancy Services with over 10 years of experience in project management and client services. She currently leads a team of 100 people in managing operations for one of the UK's largest insurance clients. Previously, she held manager and associate manager roles at Allscripts Healthcare India and Mphasis, where she was responsible for client relationships, resource management, and ensuring service level agreements were met. D'Monte has strong communication, analytical, and client relationship skills and education includes a BSc in Chemistry from Fergusson College.
This document contains the resume of Onwodi G. Nwanneamaka. The summary highlights:
- Onwodi has over 8 years of experience in human resources, including roles as a Human Resource Enthusiast, Human Resource Personnel, Learning Coordinator, and Call Centre Executive.
- Her experience includes recruitment, training, performance management, policy development, and employee relations. She has worked in various industries such as retail, consulting, and telecommunications.
- Onwodi holds a B.Sc. in Accounting from Bowen University and professional certifications from the Chartered Institute of Personnel Management of Nigeria and Nigerian Institute of Management. She is proficient in Microsoft Office
The document is a resume for S. Premnath summarizing his professional experience and qualifications. He has over 10 years of experience in finance and operations management in the ITES industry, currently working as an Associate Manager at Fidelity Investments in Bangalore, India. Previously he held roles at JP Morgan, HSBC, and Citibank, where he led teams and was responsible for managing business operations and processes. He has a PGDBA in Finance and a BBM specializing in Finance.
This curriculum vitae is for Deep Nandkumar Kadu, who has over 4 years of experience working for CRISIL LTD in financial statement analysis and investor reports. He intends to further his career in finance and accounting roles. He has a Bachelor's degree in Management Studies from Mumbai University and skills in prioritizing work, being realistic, and determination to succeed.
This document is a curriculum vitae for B.Raj Kumar. It lists his contact information, career objective, educational background, technical education, and work experience. For work experience, it details his roles and responsibilities as Assistant Manager at G.J Multiclave India Pvt Ltd, Trainer at the same company, Case Officer at Opulentus Overseas Career, Sales Officer Admin at Mahindra and Mahindra, Sales Analyst & Process Coordinator at Harsha Toyota, working in Internet Net Marketing as Team Leader at Fortune Ford, and as an Electronic Support Officer at Knoah Solution Pvt. Limited. It provides a comprehensive overview of his qualifications and professional experience in various roles.
Vinayak Ganiger is seeking a position that allows him to explore and excel professionally. He has over 5 years of experience in training and development, HR operations, and relationship management. His experience includes roles at Honeywell, Oracle, and IBM, where he specialized in areas like learning management, customer relationship management, and HR applications support.
Shamsu Nisha has over 10 years of experience in operations management, project management, and team leadership roles. She is currently a Multi Service Manager at AON Hewitt in Chennai, where she manages both technology and operations teams, leads projects, and ensures quality deliverables. Previously, she spent over 8 years at Infosys in roles involving customer service, technical support, and production support. She has strong skills in people management, training, recruitment, and achieving goals on time. Her educational qualifications include an M.C.A. from Madurai Kamaraj University.
Jatin Trikha has over 5 years of experience in finance and accounting roles. He holds an MBA in Finance and has worked in accounts payable, general accounting, and month-end close activities. Currently, he is a Senior Associate performing managerial accounting functions at Xchanging Technology Services Pvt. Ltd in Gurgaon. He is proficient in SAP and has experience with financial reporting, analysis, budgeting, and vendor reconciliation.
Vaishali J Soneri is seeking a challenging growth-oriented position in a progressive company where she can contribute to organizational success. She has over 13 years of professional experience working in accounts payable, accounts receivable, and as a subject matter expert. Her experience includes managing teams, improving processes, resolving issues, and achieving targets. She is proficient in English, Hindi, and Gujarati and has an MBA in Finance.
This document contains Kavitha G's resume. She is seeking a career opportunity where she can contribute her knowledge and skills. She has a BCOM degree and over 5 years of work experience in roles such as Business Analyst and MIS Analyst. Her professional skills include teamwork, communication, adaptability and proficiency in Microsoft Office. She is currently working as a Business Analyst at DELL International and has previously worked at MSM Media Distribution and Tesco HSC in analyst roles analyzing data and preparing reports.
1. Jaleel Shaik is seeking a career opportunity where his 4 years of experience in HR and business partnering can be fully utilized.
2. He currently works as a senior executive of HR and business operations at Avvas InfoTech Pvt. Ltd, where he handles tasks like employee engagement, recruitment, payroll management, and more.
3. Prior to his current role, he worked as a recruitment coordinator and assistant professor, gaining experience in recruitment, employee relations, and talent development.
Marina Vinay Extross is seeking a career opportunity to support business development. She has over 15 years of work experience, including her current role as PMO at Infosys BPO Ltd since 2007 where her responsibilities include resource management, budget coordination, reporting, billing, and training. Previously she was a Sales Manager at Chhatrapati TVS from 2000-2004. She has a Bachelor's and Master's degree in Commerce from Pune University. Her strengths include analytical skills, teamwork, and eagerness to learn.
[1] Sharon Lavigne's 2015 annual performance appraisal summarizes her accomplishments and ratings on key performance indicators. [2] She completed her development plan and professional growth objectives for the year. [3] Her work on revenue forecasting and facilitating corporate changes was assessed as meeting or exceeding expectations.
R. Ayyappan has over 10 years of experience in payroll processing and management. He currently works as a Deputy Manager of Payroll at Wividus, managing payroll for 19 countries in Europe and Africa with a team of 10 people. Previously, he has held roles with increasing responsibility at various companies such as Tata Consultancy Services and Standard Chartered Bank, where he managed payroll for over 15,000 employees across multiple countries. He has expertise in payroll implementation, data migration, ensuring compliance, and team management.
Sapna Ramesh is seeking a position that allows her to utilize her 11 years of experience in operations, business analysis, project management, and reporting at Fidelity Investments. She has a variety of skills including communication, analytical abilities, and project management. Her career at Fidelity has included roles in business analysis, program management, operations, and reporting where she has led projects, developed reports and dashboards, and ensured compliance.
The document provides a resume for Ms. Minaxi N. Sharma, an Assistant Manager with over 12 years of experience in operations management at Willis Processing Services India Pvt. Ltd. Her expertise includes people management, systems implementation, process management, and client servicing. She has a history of managing teams, implementing process improvements, and ensuring compliance. Her most recent roles were as a Senior Technical Leader and Assistant Manager where she trained associates, analyzed reports, and liaised with clients.
Bhabajeet Kakati is seeking a career with career growth opportunities where he can contribute to both organizational and professional growth using over 7 years of experience in the BPO industry. He has worked at Accenture Services Pvt. Ltd. as a PMO Global Coordinator and Business Analyst, and has also interned at Earnt & Young Pvt. Ltd. He has experience in roles involving data collection, report preparation, and ensuring information security compliance. He is proficient in MS Office, Oracle, and other tools used at previous roles.
Bhabajeet Kakati is seeking a career with career growth opportunities where he can contribute to both organizational and professional growth using over 7 years of experience in the BPO industry. He has worked at Accenture Services Pvt. Ltd since 2009 in various roles such as PMO Global Coordinator, Business Analyst, and General Accounting Ops Analyst. He also had a 6 month internship at Earnt & Young Pvt. Ltd in 2008. Bhabajeet has experience using various applications including MS Office, Oracle, and Hyperion financial management. He holds an MBA in Finance and Marketing and is looking to apply his skills and experience in a reputed organization.
Sadhna Sargam has over 4.8 years of experience in human resources management with Larsen & Toubro Ltd. She has expertise in talent acquisition, compensation and benefits, performance management, payroll management, employee engagement, and training and development. She is seeking new opportunities and her current compensation is Rs. 7.17 lakhs plus bonuses annually at Larsen & Toubro Ltd.
Lourie Rose Q. Alarcon has over 15 years of experience in human resources, recruitment, and education. She received a Bachelor's degree in Secondary Education in English. Her professional experience includes positions as a Travel and Expense Pre-Auditor at IBM Philippines where she processed expense reports and ensured compliance. She also worked as an Employee Referral Coordinator and HR Admin Process Owner at IBM Philippines. Earlier in her career, she held roles in recruitment and as an English and computer teacher.
Audrey D'Monte is a senior manager and delivery leader at Tata Consultancy Services with over 10 years of experience in project management and client services. She currently leads a team of 100 people in managing operations for one of the UK's largest insurance clients. Previously, she held manager and associate manager roles at Allscripts Healthcare India and Mphasis, where she was responsible for client relationships, resource management, and ensuring service level agreements were met. D'Monte has strong communication, analytical, and client relationship skills and education includes a BSc in Chemistry from Fergusson College.
This document contains the resume of Onwodi G. Nwanneamaka. The summary highlights:
- Onwodi has over 8 years of experience in human resources, including roles as a Human Resource Enthusiast, Human Resource Personnel, Learning Coordinator, and Call Centre Executive.
- Her experience includes recruitment, training, performance management, policy development, and employee relations. She has worked in various industries such as retail, consulting, and telecommunications.
- Onwodi holds a B.Sc. in Accounting from Bowen University and professional certifications from the Chartered Institute of Personnel Management of Nigeria and Nigerian Institute of Management. She is proficient in Microsoft Office
The document is a resume for S. Premnath summarizing his professional experience and qualifications. He has over 10 years of experience in finance and operations management in the ITES industry, currently working as an Associate Manager at Fidelity Investments in Bangalore, India. Previously he held roles at JP Morgan, HSBC, and Citibank, where he led teams and was responsible for managing business operations and processes. He has a PGDBA in Finance and a BBM specializing in Finance.
This curriculum vitae is for Deep Nandkumar Kadu, who has over 4 years of experience working for CRISIL LTD in financial statement analysis and investor reports. He intends to further his career in finance and accounting roles. He has a Bachelor's degree in Management Studies from Mumbai University and skills in prioritizing work, being realistic, and determination to succeed.
This document is a curriculum vitae for B.Raj Kumar. It lists his contact information, career objective, educational background, technical education, and work experience. For work experience, it details his roles and responsibilities as Assistant Manager at G.J Multiclave India Pvt Ltd, Trainer at the same company, Case Officer at Opulentus Overseas Career, Sales Officer Admin at Mahindra and Mahindra, Sales Analyst & Process Coordinator at Harsha Toyota, working in Internet Net Marketing as Team Leader at Fortune Ford, and as an Electronic Support Officer at Knoah Solution Pvt. Limited. It provides a comprehensive overview of his qualifications and professional experience in various roles.
Vinayak Ganiger is seeking a position that allows him to explore and excel professionally. He has over 5 years of experience in training and development, HR operations, and relationship management. His experience includes roles at Honeywell, Oracle, and IBM, where he specialized in areas like learning management, customer relationship management, and HR applications support.
Shamsu Nisha has over 10 years of experience in operations management, project management, and team leadership roles. She is currently a Multi Service Manager at AON Hewitt in Chennai, where she manages both technology and operations teams, leads projects, and ensures quality deliverables. Previously, she spent over 8 years at Infosys in roles involving customer service, technical support, and production support. She has strong skills in people management, training, recruitment, and achieving goals on time. Her educational qualifications include an M.C.A. from Madurai Kamaraj University.
Jatin Trikha has over 5 years of experience in finance and accounting roles. He holds an MBA in Finance and has worked in accounts payable, general accounting, and month-end close activities. Currently, he is a Senior Associate performing managerial accounting functions at Xchanging Technology Services Pvt. Ltd in Gurgaon. He is proficient in SAP and has experience with financial reporting, analysis, budgeting, and vendor reconciliation.
1. Prashanth Kumar.B.V
Sreenidhi Lakeview Apartments
#3/1, Flat # 305, Third Floor,
Eshwara Layout, JP Nagar 7th
Phase E-mail: prashantbv@gmail.com
Bangalore-560062 Contact No.: 9886610810
OBJECTIVE
To enhance my technical skills and abilities so as to establish myself in the field of Customer
Service with an organization which provides me with challenging opportunities and facilitates smooth
interactions to enhance organization image and a job that would stimulate my creative abilities and
bring out the best of my potential.
WORK EXPERIENCE
I. Fulcrum Global Info Services LLP from 19 Dec 2011 to till date
Fulcrum Global is a global non-voice business process outsourcing (BPO) service provider helping
clients optimize their businesses by handling several niche activities often left untouched by other
BPOs. Specializing in international trade compliance, Fulcrum Global’s offerings span international
trade compliance, non-voice technical support, global order management, freight audits and more.
Senior Team Lead: March 2015 to till date
1. Was responsible for managing Documentation and SO-Logistics process on day to day basis
2. Publishing daily, weekly and monthly dashboard to management
3. Was responsible for preparing monthly, quarterly and yearly process review presentations
4. Prepared and updated SOP for both the processes mentioned above
5. Prepared training material for new joiners and also for refresher training to the tenured
associates
6. Prepared statement of work for SO-Logistics process
SAP v14.7
1. Was part of team that travelled to USA for transition to get trained on the below.
a. Changes in procedures for better tracking of shipments
b. Event Management tool – Specific for posting of events related to flow of process
c. Additional features such as Order status tool for customers to track their shipments on
own before approaching logistics team
d. Multiple options to update the tracking number of the shipments (Event Management
tool and as well as ECC module of SAP)
2. Downloaded the knowledge to the team and emphasized on the importance of change in
platforms from client perspective
3. Conducted training on the procedures to team
4. Constantly monitored of the team understanding of change in platform, procedures and
provided clarity to team as and when required
3. Team Lead: April 2013 to March 2015
Process
1. Was responsible for managing Documentation process on day to day basis
2. Allocation of resources across the shifts based on requirement
3. Monitor the overall status of request received to ensure to meet agreed SLA
4. Conducted process refresher training to all the associates on periodic basis
5. Detailing the team about various updates received about the process and ensuring that the
update is well understood by the team
6. Tracked associate performance with respect to their KRA
7. Provided feedback to the associates with respect to their performance
8. Identifying associates strength, weakness and guiding them to improve their performance
9. Was part of interviewer’s team within our organization for hiring new joiners
10. Conducted exit interview’s for the executives to understand the reason behind their decision to
quit and try to convince them to re-consider their decision
11. Tracked the details of the team members such as performance, leaves and Over-time
12. Was part of transition team wherein client changed from Oracle to SAP platform
SAP v14.3
1. Took part in training conducted through Skype online meeting to understand the overall
process changes and importance of procedural changes
2. Downloaded the knowledge to the team and emphasized on the importance of change in
platforms from client perspective
3. Conducted training on the procedures to the team
4. Constantly monitored of the team understanding of change in platform, procedures and
provided clarity to team as and when required
People Management
Was responsible for the below:
1. Executive’s behavior on floor to comply with Organization policies
2. Conducted Performance review of the executives on monthly, quarterly and yearly basis
3. Provided feedback to the executives as and when necessary apart from performance review
4. Resolving any conflicts within the team
5. Motivating associates with new challenges and assignments
Senior Process Executive: 19 Dec 2011 to March 2013
1. Complete the assigned tasks within the specified timeframe
2. Assign workload to team based on knowledge / expertise
3. Maintain TAT for all the requests as per agreed timelines
4. Guided team mates when they need clarification on the process
4. 5. Update daily reports on time and accurately for proper tracking of the requests
6. Prepare utmost accurate monthly reports
II. Worked as Officer - Pensions at TESCO from 09 March 2009 to 13th
July 2011
Job Profile
1. Functions as the support team for the benefits administration team for all the data integrity
checks through keyword search, scheduled mainframe reports, executing special projects etc.
2. Investigating data fallouts and correcting the pension system, identifying mismatches between
the pensions & payroll system and performing corrective actions
3. Setting up all pension benefits related payments to members and payments of invoices related
to Investments
4. Reconciliation of the Pension Scheme accounts and providing proof of payments to the MR&C
team
5. Manage payments and liaise with statutory bodies and payroll department for respective jobs
to be done
6. New joiners mailing and Retirement memos to Personnel Managers at the stores
7. RSA Administration: RSA is a ‘People Initiative’ started by TESCO for its employees
approaching retirement. Sending joining forms to employees and once we receive the filled
forms update the database with relevant details, assign particular group and communicate the
same to group manager
8. Prepared process maps for processes like AVC, Pensioner Number, DSS trace, BACS reject, Age
Discrimination etc. Also prepared a general document related to Pensions
Projects:
1. Completed a project to trace all the employees, who were approaching retirement age and
whose communication address was unavailable to send out retirement quotes
2. Calculate & apply pension increase, test pension mainframe system calculations and data
integrity projects
3. Calculated and updated pension scheme earnings manually for the year 2010-2011 which had
not interfaced over the year end activity
4. One-off project to ensure data integrity / critical data updates
III. Worked as Process Executive at Infosys BPO Ltd from 28th
May 2007 to 02 March 2009.
Job Profile:
1. Worked as Benefits Administrator, where primary job was to maintain employee details such as
their Elections, Accounting data etc.. for the Health insurance plans
2. Worked as Accountant for 15 months where my primary job was to maintain client funds
5. efficiently
Additional Responsibilities
1. Maintaining, Updating and reporting Headcount data to respective HR team on weekly basis
2. Maintaining and Updating Headcount data for client billing
III. Worked as Production Assistant at Bhat-Biotech India Pvt Ltd from 25th
July 2005 to
28th
February 2007
ACADEMIC DETAILS
B.Sc (Bio-Technology ) : Completed with 76.66% from S.J.V.P. College, Harihar
P.U.C. : Completed with 41.33% from S.J.V.P College, Harihar.
S.S.L.C. : Completed with 52.80% from Maria Nivas High School, Harihar.
STRENGTHS
1. Excellent communication, interpersonal and problem solving skills. Thrive in work situations
requiring an ability to manage multiple and concurrent responsibilities.
2. Effective working alone or as a cooperative team member. Excel in both independent and team
work environments.
3. Quick study with an ability to easily assimilate new ideas, concepts, methods and technology.
4. Ability to multi-task and a complete the assigned tasks on time.
5. Self-motivated, with demonstrable decision-making abilities and project management.
PERSONAL DETAILS
Father’s Name : B.N. Venugopal
Date of Birth : 4th
August 1981
Nationality : Indian
Languages Known : Kannada, Hindi, Telugu and English
I hereby declare that the information furnished above is true and correct to the best of my
knowledge.
Place: Bangalore
Date: [PRASHANTH KUMAR.B.V.]
6. efficiently
Additional Responsibilities
1. Maintaining, Updating and reporting Headcount data to respective HR team on weekly basis
2. Maintaining and Updating Headcount data for client billing
III. Worked as Production Assistant at Bhat-Biotech India Pvt Ltd from 25th
July 2005 to
28th
February 2007
ACADEMIC DETAILS
B.Sc (Bio-Technology ) : Completed with 76.66% from S.J.V.P. College, Harihar
P.U.C. : Completed with 41.33% from S.J.V.P College, Harihar.
S.S.L.C. : Completed with 52.80% from Maria Nivas High School, Harihar.
STRENGTHS
1. Excellent communication, interpersonal and problem solving skills. Thrive in work situations
requiring an ability to manage multiple and concurrent responsibilities.
2. Effective working alone or as a cooperative team member. Excel in both independent and team
work environments.
3. Quick study with an ability to easily assimilate new ideas, concepts, methods and technology.
4. Ability to multi-task and a complete the assigned tasks on time.
5. Self-motivated, with demonstrable decision-making abilities and project management.
PERSONAL DETAILS
Father’s Name : B.N. Venugopal
Date of Birth : 4th
August 1981
Nationality : Indian
Languages Known : Kannada, Hindi, Telugu and English
I hereby declare that the information furnished above is true and correct to the best of my
knowledge.
Place: Bangalore
Date: [PRASHANTH KUMAR.B.V.]