The document is a resume for Ryan Melbye detailing his work experience in gaming and casino operations spanning from 1993 to present. It shows that he has over 25 years of experience in slot operations and management, beginning as a maintenance worker and progressing to his current role as Slot Project Manager at Ho-Chunk Gaming Black River Falls where he oversees all projects associated with the gaming floor. His experience includes roles such as Slot Repair Manager, Lead Slot/Data Technician, and Slot Technician, demonstrating increasing levels of responsibility. He also lists relevant education, trainings, and certifications obtained throughout his career.

1. Ryan Melbye
N7004 US Highway 12
Black River Falls, WI 54615
(715) 797-6991
E-Mail: Melbyerr@Gmail.com
PERSONAL
I am reliable, responsible, resourceful, diligent, and adaptable. I enjoy
challenges, working in a team environment; I’m highly dedicated and learn
quickly.
EMPLOYMENT
8/2015-Present Slot Project Manager, Ho-Chunk Gaming Black River Falls
Manage all projects associated with the gaming floor. Communicate with
vendors to schedule installs, conversions, and other tasks. Assist in Supervising
Technical staff. Recommend the annual budget and revenue projections for slot
operations. Provide weekly and daily reports for upper management. Analyze
gaming machine reports and make adjustments to maximize revenue. Notify
State, Gaming Commission, and pertinent departments of machine installs,
removals, and modifications. Meet with Vendors regarding procurement of
gaming machines via contracts or lease agreements. I also am responsible for
overseeing and maintaining the on-line slot accounting systems. Work with
State and Ho-Chunk Nation policy to assure gaming integrity. Supply
extraordinary guest service.
2004-2015 Slot Repair Manager, Ho-Chunk Gaming Black River Falls (Majestic Pines
Casino)
Manage and supervise the operations of the slot department on a daily basis.
Assess staffing needs and duties of slot personnel. Recommend the annual
budget and revenue projections for slot operations. Provide weekly reports to
upper-management. Analyze gaming machine reports and make adjustments to
maximize revenue. Notify State, Gaming Commission, and pertinent
departments of machine installs, removals, and modifications. Meet with
Vendors regarding procurement of gaming machines via contracts or lease
agreements. I also am responsible for overseeing and maintaining the on-line
slot accounting systems. Work with State and Ho-Chunk Nation policy to
assure gaming integrity. Supply extraordinary guest service.
2002-2004 Lead Slot/Data Technician, Majestic Pines Casino, Black River Falls,
Wisconsin
Provide supervision of the Slot Technician Department. Coordinated and
notified departments of slot installs, removals, and modifications. Oversee slot
inventory of gaming parts and software. Repaired slot machines and their

2. components and also kept machine records updated. Provide extraordinary
guest service.
1995-2002 Slot Technician, Majestic Pines Casino, Black River Falls, Wisconsin
Repaired and maintained slot machines. I took part in installs, moves, and
modifications on the gaming floor. Oversaw slot inventory of gaming parts and
software and also did all ordering for the Slot Department. Installed and
maintained on-line slot accounting systems. Provide extraordinary guest
service.
1995-1995 Change Associate, Majestic Pines Casino, Black River Falls, Wisconsin
Offer extraordinary guest service to patrons and other employees. Provide bill
breaking and offer change for play in the slot machines. Witness door openings
and provide front-line basic machine repair.
1993-1995 Maintenance Worker, Majestic Pines Casino, Black River Falls, Wisconsin
Throughout the shift clean and empty trash on the gaming floor. I repaired the
facility by providing basic plumbing, carpentry, and electrical work. Also, took
care of the mowing and plowing of the facility during the summer and winter
months.
EDUCATION
1989-1992 Black River Falls High School, Black River Falls, WI
1992-1993 UW Stevens Point, Stevens Point, WI
Recent Accreditations:
The 5 Choices of Extraordinary Productivity
Title 31
Enhanced Title 31
Workers’ Compensation Training
So You Want To Be a Supervisor
Customer Service for Managers
Accident Investigation Training
Dealing with Conflict for Supervisors and Managers
Marketing Slots, Rave Consultant Company
G2E and the UNLV International Gaming Institute Conference Program
Various IGT and IGT System Technical Trainings
Personal Protective Equipment
Bomb Threat Training
Supporting Guest Service for Managers and Supervisors
Drug, Alcohol, and Controlled Substance Policy
Violence in the Workplace