1. Kevin Lopez
11308 Vistazo PL SE
Albuquerque, NM87123
505-359-1597
Kevinlopez0@yahoo.com
OBJECTIVE:To obtaina challengingposition utilizingmysupervisory/managerial experience inthe
gamingindustry.
EXPERIENCE:
4/2011 to 6/2015
AmericanGamingSystems
WesternRegional Service Manager
Manage all slottechniciansfromthe Mississippi RivertoCalifornia(15Techs).Manage all installation
and upgradesof AGS slotmachines inall of Western US Region.Maintainall time off,vacationrequests,
sickleave andtime sheetsforall techs.Discipline techs whenneededandtrainwhenneeded. Make
sure slottechniciansreporttocasinosand repairslotmachineswhenneeded. Create greatcustomer
relationshipswithourclients.
6/15/2009 to 4/2011
SandiaResortand Casino
SlotTechnicianSupervisor
Supervise DayandSwingshifts.Make sure all task’sare completed.Installslotmachines,move slot
machines,convertslotmachinesandgame themes.Clear(RAMClear) slotmachinesandtest(10 coin
test) forintegrity.Rundailyreportsforgamesdownandcoinin.Make sure performance logsare up
date for eachemployee onmyshift.Discipline employeewhenneededbyverbal,write upor
termination.
4/2009 to 6/15/2009
EQC Technologies
Lead NetworkTechnician
Install andmaintainCiscoVOIP,CiscoRoutersandCiscoSwitchesforE-Rate programs.Install,terminate
and trouble shootcat5, cat 6 and fiber.Install andmaintainPolycomandTandbergvideoconferencing
systems.SetIPaddressandmake sure signal isoptimumforvideoconferencingusingT-1orComsat
communications.Install MicrosoftServer2003 and 2007.
2. 4/2006 to 1/2009 Progressive Gaming
FieldSupportEngineer
Install,maintainandupgrade progressive controllers(SPC,DCUandCON2’s),slotmachines,progressive
signs,progressivemedia(videoincludingattractions,celebrations,metersandmarketinginformation). I
am an expertin Kenoinstallations,upgradesandmaintainingkenosystemsforExpertx (keno
manufacture).MyterritoryincludesNewMexico,ArizonaandColorado.Maintaindatabase of parts,
time andvehicle expense. IamProficientintrouble shootingelectronicsforall casinosystems. Iwas
licensed inArizona,ColoradoandNewMexico.
8/2005 4/2006
TekSystemscontractingforT-Mobile
SwitchTechnician
MaintainNortel switchforwirelesscommunicationsinthe New Mexicoterritory.TestT-1sT-3.OC48.
Breakdownto DS0 level.MUXcircuits,Run financialsdaily,runbackupsforall of switchdaily.Buildnew
cell sitesin the Nortel database.
1/2005 8/2005
FAA-FTIviaRaytheon
Albuquerque,NewMexico
ResidentEngineer
Install maintainandupgrade FAA/FTIequipment.Supervise subcontractors. Maintainsafetyformsand
initiatives.Testandturnupall equipment.TestT-1sDS0, DS3s.
6/2004 1/2005
Loss PreventionMGT.
Albuquerque,NewMexico
Lead NetworkTechnician
Install andmaintainCiscorouters,SwitchesandVOIPequipment.Alsoinstall andmaintainVOIP
camerasand CiscoIP phones.Runcat 5e and fibercable where needed.
8/2003 6/2004
DRB ElectricAlbuquerque,New Mexico
Lead Voice andData Technician
3. Install voice anddatasystems,trouble shootsystemsforreliability.Supervise 8workers. Iworkedoncat
5e, fiberoptics,anda varietyof switches,routersandphone systems.Troubleshootfiberforfaultswith
OTDRs and othertestequipment.
8/2001 - 6/2003
VerizonWirelessAlbuquerque,NewMexico
Cell Site Technician
Upgrade,maintainandintegrate cell sitesforVerizonWireless.WorkonT-1 and Microwave
communicationssystems.Helpmaintain5ESSSwitch.RunFCCquarterlytestto ensure frequency.
Followedmonthlypreventivemaintenance andrecordingguidelines.WorkonHarris,Alcatel andDMC
Micro wave systems.AlsoworkonLoraine,Vortecandotherpowersystemsaswell asseveral generator
systems.Maintainandaddcapacity to cell sites. IworkedmainlyonLucentTechnologiestelecom
equipment. Ialsoworkedon5ESS switches.CheckROPforerrorsand monitor5ESS for errorsand
Majors, Minorsand for badcards. Change Circuitpackswhentheycause errors or go bad in5ESS
(alwaysuse ESDprotocol).Checkandrun translationsin5ESS forcell cite addsand to change from B8ZS
to AMI and back to B8ZS. CheckOMP for parametersforcell sites.Maintainedandinstalledmicrowave
equipment(Harris,Alcatel,DMC).Maintainedandinstalledpowerequipment(Vortex,Loraine,TPS,
etc...).Trackedqualityof callsfordrops and echoes.
9/1999 - 8/2001
LucentTechnologiesAlbuquerque/NewMexico
ACST/Installer/incharge
Install 5ESS,FlexentModCell,FlexentMicroCell equipment.TestFlexentModcell,FlexentMicroCell
and SeriesIIequipment.Integrate Cellsitesduringtesting.Troubleshootall problemsthatmayarise
duringintegrationof telephoneequipment.Leadinstallerforseveral jobs.Coordinatejobsfor
customersincluding,Verizon,SBC,CricketandQWest.EnterjobstatusviaLucent programServicesLink.
8/1998 - 9/1999
State of NewMexicoGamingControl BoardAlbuquerque/NewMexico
IS ComputerOperator
Operate the helpdeskforthe boardsCentral MonitoringSystem.Troubleshootcomputer,slotmachine
and casinoproblems.TestE-Promsenteringthe state forintegrity.Checkstatusof gamingdevices
enteringthe state forintegrity.Rundailyfinancial andintegritychecks/reports.Submitall reportsto
board members.Troubleshootnetworkproblemsandnetworkcompatibilitysothe Central Monitoring
Systemcan communicate withGamingVenuesandGamingdevices.PunchdownandrunLAN/WAN
4. lines(cat5). Testlinessuchas T-1 circuitsthat helpvenuescommunicate withthe central monitoring
system.
1/1998 - 8/1998
State of NewMexicoChildSupportEnforcementAlbuquerque/New Mexico
ClerkSpecialist
Manage cases.Make and setnewcasesas neededpercustodial parents.Workfrontdeskandanswer
any questionsthatmayarise fromcustodial parentsandnon-custodialparents.Helpwiththe online
service thathelpsagentsrefertocaseselectronically.Troubleshootcomputerproblems.
CERTIFICATIONS:
2/2015
Basic ElectronicsRefresher.
FrancisTuttle.
2/2007
WindowsServerBasicConcepts.
ComsysInformationTechnologyServices.
7/2007
WindowsServer2003: ManagingUsers,Groups, andComputers.WindowsServer2003: Administration
and ServicesSupport.WindowsServer2003: ManagingResource Access.InstallingWindowsServer
2003.
ComsysInformationTechnologyServices.
8/2007
WindowsServer2003: ManagingHardware,Disksand Logical Devices.WindowsServer2003: Managing
the ServerEnvironment.Windows2003: Managing DisasterRecovery.
ComsysInformationTechnologyServices.
4/2001
LucentCN1002 QuickStart Phase TwoadvancedtelecommunicationsinstallationsUS-Texas-DallasLearn
howto be incharge if jobs,Communicate withcustomers.How tomake CADdrawings.How to check
