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Creating the Blueprint to
Start or Grow a Social
Media Presence
Potter Conference, April 16, 2016
Ryan Martin
IndyStar
Breaking news + public safety
editor
This presentation is available
here: http://bit.ly/1S2GwWg
www.ryanmartin.me
@ryanmartin
LinkedIn
Facebook
Instagram
My background
● Mizzou 2010
● WashU 2013
● Patch in St. Louis
● The Elkhart Truth
● IndyStar since July
Why social is important
● You’re here for a reason
● Driving audience growth
● Competition for time and feeds
● Invites communities to participate in news
● Available anytime and anywhere
Case study
● 20,000-circulation daily
newspaper
● Newsroom separate from
digital
● Print-first workflow
● Copied/pasted headlines to social media
● No digital strategy
My job
● Three goals:
● Create and launch a digital strategy
● Hire digital-first journalists to execute that
strategy
● Redesign elkharttruth.com to support that
strategy
● The order was important
Digital strategy
● Search
● Video
● Community
● Social
● Mobile
And everything linked back to social.
Search content
● G+ drives search
● Trending topics, Moments
Video // Why it’s important
● Growth in consumption
● Shareable news content
● Reach new audience
Video // What we did
● Everyone learned video
● Videographer focused on premium video
● Live streams
● YouTube
○ Connect to Google+
○ Optimize for SEO
● Shareable news content
Video // Example reel of shareable content
Sarah Welliver/The Elkhart Truth
Community content for social
Social
● New content optimized for social audiences
o Ask The Truth
o Localize goofy 'holidays'
● Breaking news / real-time desk
● Prioritized Facebook, then experimented on other
social media
Mobile
● Website redesign
● If it doesn’t work on mobile, it doesn’t work (Brian
Boyer, 9/25/2013)
● Social + mobile + audience growth
○ 80% of social media use is on mobile (Marketing
Land, 4/4/2016)
Social audience growth
● Facebook: 160% (8,969 to 23,422 Likes)
● Twitter: 70% (4,000 to 6,800 followers)
● Sports Twitter: 70% (1,800 to 3,200 followers)
● Instagram: 233% (300 followers to 1000)
*December 2013 to December 2014
Traffic growth
● Search traffic grew 40%
● Mobile traffic grew 56%
● Social traffic grew 160%
*December 2013 to December 2014
Elkharttruth.com launch day
My reflections
● Found entrepreneurial employees. Needed that energy,
fire and thinking in the company.
● Knew my personal limits. Led by example, and got out
of the way of talented people.
● Considered barriers in company culture, workflow, org
structure. How could employees be freed up to
overcome those roadblocks? They needed structure to
allow them to experiment, fail, try new things.
My reflections
● Failure is okay. We failed a few different ways.
● "For all their bluster and outward crustiness, newspaper
people can be delicate flowers" — David Carr
(10/5/2014)
● Also learned that lasting change is incremental and
requires persistence and patience
Now let’s talk about you
Before you do anything
● Know your existing audience
● Know who else you want
● Fully embrace how people consume content
● Map out how your audience accesses content
● Then build a blueprint
How I create blueprints
● First tier: Smart things we can do immediately
● Second tier: Things we can do with some prep
● Third tier: Things that take more time because of
money, job responsibilities, etc.
Write an idea for each tier
● Don’t be afraid of having a bad idea. Bad
ideas lead to good ideas.
● We’ll discuss some of these.
First tier: Weather pictures
First tier: What should open here?
First tier: Finishing sentences
First tier: Historical pictures
First tier: Talkers
First tier
● Polls (that are simple)
● Photo galleries from football games
● Regularly update cover photo (UGC opportunity)
● Your ideas?
Second tier
● Spy on a new social platform for a couple
weeks before diving in
● Create a content calendar for social+search
○ Email me if you want an example
● Post videos natively to Facebook
● Your ideas?
Third tier
● Pick someone to be truly digital-first
● Live streams
○ Candidate forums
○ Breaking news
● 360-degrees video
● The Drop
● Your ideas?
Be a soldier
“Do it now. Don't wait for permission to make something that's
interesting or amusing to you. Just do it now. Don't wait. Find a story
idea, start making it, give yourself a deadline, show it to people who'll
give you notes to make it better.
Don't wait till you're older, or in some better job than you have now.
Don't wait for anything. Don't wait till some magical story idea drops into
your lap. That's not where ideas come from. Go looking for an idea and
it'll show up. Begin now. Be a (bleeping) soldier about it and be tough.”
— Ira Glass (Lifehacker, 7/23/14)
Ryan Martin
IndyStar
Breaking news + public safety
editor
This presentation is available
here: http://bit.ly/1S2GwWg
www.ryanmartin.me
@ryanmartin
LinkedIn
Facebook
Instagram

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Ryan Martin - Creating the Blueprint to Start or Grow a Social Media Presence

  • 1. Creating the Blueprint to Start or Grow a Social Media Presence Potter Conference, April 16, 2016
  • 2. Ryan Martin IndyStar Breaking news + public safety editor This presentation is available here: http://bit.ly/1S2GwWg www.ryanmartin.me @ryanmartin LinkedIn Facebook Instagram
  • 3. My background ● Mizzou 2010 ● WashU 2013 ● Patch in St. Louis ● The Elkhart Truth ● IndyStar since July
  • 4. Why social is important ● You’re here for a reason ● Driving audience growth ● Competition for time and feeds ● Invites communities to participate in news ● Available anytime and anywhere
  • 5. Case study ● 20,000-circulation daily newspaper ● Newsroom separate from digital ● Print-first workflow ● Copied/pasted headlines to social media ● No digital strategy
  • 6. My job ● Three goals: ● Create and launch a digital strategy ● Hire digital-first journalists to execute that strategy ● Redesign elkharttruth.com to support that strategy ● The order was important
  • 7. Digital strategy ● Search ● Video ● Community ● Social ● Mobile And everything linked back to social.
  • 8. Search content ● G+ drives search ● Trending topics, Moments
  • 9. Video // Why it’s important ● Growth in consumption ● Shareable news content ● Reach new audience
  • 10. Video // What we did ● Everyone learned video ● Videographer focused on premium video ● Live streams ● YouTube ○ Connect to Google+ ○ Optimize for SEO ● Shareable news content
  • 11. Video // Example reel of shareable content Sarah Welliver/The Elkhart Truth
  • 13. Social ● New content optimized for social audiences o Ask The Truth o Localize goofy 'holidays' ● Breaking news / real-time desk ● Prioritized Facebook, then experimented on other social media
  • 14. Mobile ● Website redesign ● If it doesn’t work on mobile, it doesn’t work (Brian Boyer, 9/25/2013) ● Social + mobile + audience growth ○ 80% of social media use is on mobile (Marketing Land, 4/4/2016)
  • 15. Social audience growth ● Facebook: 160% (8,969 to 23,422 Likes) ● Twitter: 70% (4,000 to 6,800 followers) ● Sports Twitter: 70% (1,800 to 3,200 followers) ● Instagram: 233% (300 followers to 1000) *December 2013 to December 2014
  • 16. Traffic growth ● Search traffic grew 40% ● Mobile traffic grew 56% ● Social traffic grew 160% *December 2013 to December 2014
  • 18. My reflections ● Found entrepreneurial employees. Needed that energy, fire and thinking in the company. ● Knew my personal limits. Led by example, and got out of the way of talented people. ● Considered barriers in company culture, workflow, org structure. How could employees be freed up to overcome those roadblocks? They needed structure to allow them to experiment, fail, try new things.
  • 19. My reflections ● Failure is okay. We failed a few different ways. ● "For all their bluster and outward crustiness, newspaper people can be delicate flowers" — David Carr (10/5/2014) ● Also learned that lasting change is incremental and requires persistence and patience
  • 20. Now let’s talk about you
  • 21. Before you do anything ● Know your existing audience ● Know who else you want ● Fully embrace how people consume content ● Map out how your audience accesses content ● Then build a blueprint
  • 22. How I create blueprints ● First tier: Smart things we can do immediately ● Second tier: Things we can do with some prep ● Third tier: Things that take more time because of money, job responsibilities, etc.
  • 23. Write an idea for each tier ● Don’t be afraid of having a bad idea. Bad ideas lead to good ideas. ● We’ll discuss some of these.
  • 25. First tier: What should open here?
  • 29. First tier ● Polls (that are simple) ● Photo galleries from football games ● Regularly update cover photo (UGC opportunity) ● Your ideas?
  • 30. Second tier ● Spy on a new social platform for a couple weeks before diving in ● Create a content calendar for social+search ○ Email me if you want an example ● Post videos natively to Facebook ● Your ideas?
  • 31. Third tier ● Pick someone to be truly digital-first ● Live streams ○ Candidate forums ○ Breaking news ● 360-degrees video ● The Drop ● Your ideas?
  • 32. Be a soldier “Do it now. Don't wait for permission to make something that's interesting or amusing to you. Just do it now. Don't wait. Find a story idea, start making it, give yourself a deadline, show it to people who'll give you notes to make it better. Don't wait till you're older, or in some better job than you have now. Don't wait for anything. Don't wait till some magical story idea drops into your lap. That's not where ideas come from. Go looking for an idea and it'll show up. Begin now. Be a (bleeping) soldier about it and be tough.” — Ira Glass (Lifehacker, 7/23/14)
  • 33. Ryan Martin IndyStar Breaking news + public safety editor This presentation is available here: http://bit.ly/1S2GwWg www.ryanmartin.me @ryanmartin LinkedIn Facebook Instagram