Get more customers & build a community TODAY. Based on a presentation given by Aleksey Weyman - alekseyweyman.com | Facebook/Twitter/Instagram: @alekseyweyman
Social media marketing introduction slidesLivia Oldland
Presentation slides from the social media marketing introduction workshop as part of Destination Digital business support programme from Connecting Cambridgeshire.
Want more information? Small businesses across Cambridgeshire and Peterborough can currently get free business support on using digital technology until March 2015.
More information here: http://destinationdigital.info/advice/
Social Media and Content Marketing Strategy - An IntroductionThomas Webster
An introduction to Content Marketing Strategy and Social Media, the things that you need to take into account and some basic process steps to help you get started.
The ABCs of Social Media - A 101 PresentationShawna Tregunna
Presented to the Ottawa TiE Institute: Social Media 101
Social Media - Learn the ABC's of Social Media Marketing
Attendees will learn how to develop a social media strategy, including how to get started with LinkedIn, Facebook and Twitter. Most importantly, we'll discuss how to leverage these marketing channels for optimum results.
This presentation defines social media, how to use social media for marketing, benefits of social media marketing, facts and successful implementation of social media.
Bullet pr social media & digital enagagement, future of real estate sept 2010Nicholaso
New Zealand social media and digital engagement strategy; presented to Future of Real Estate conference, Waipuna Lodge, Auckland, New Zealand, 3 Sept 2010
Social media marketing introduction slidesLivia Oldland
Presentation slides from the social media marketing introduction workshop as part of Destination Digital business support programme from Connecting Cambridgeshire.
Want more information? Small businesses across Cambridgeshire and Peterborough can currently get free business support on using digital technology until March 2015.
More information here: http://destinationdigital.info/advice/
Social Media and Content Marketing Strategy - An IntroductionThomas Webster
An introduction to Content Marketing Strategy and Social Media, the things that you need to take into account and some basic process steps to help you get started.
The ABCs of Social Media - A 101 PresentationShawna Tregunna
Presented to the Ottawa TiE Institute: Social Media 101
Social Media - Learn the ABC's of Social Media Marketing
Attendees will learn how to develop a social media strategy, including how to get started with LinkedIn, Facebook and Twitter. Most importantly, we'll discuss how to leverage these marketing channels for optimum results.
This presentation defines social media, how to use social media for marketing, benefits of social media marketing, facts and successful implementation of social media.
Bullet pr social media & digital enagagement, future of real estate sept 2010Nicholaso
New Zealand social media and digital engagement strategy; presented to Future of Real Estate conference, Waipuna Lodge, Auckland, New Zealand, 3 Sept 2010
ROI on Social Media for BRANDS.
Live presentation by Mr.Ananthanarayanan V (Ananth V) at Google Business Group Mumbai event - ROI ON Social media.
All contents are copyrights of Techdivine Creative Services & cannot be reproduced or shared for commercial or other purposes without prior written approval from Techdivine Creative Services.
---
Follow @AnanthV9 on Twitter & Facebook.com/AnanthV9
An introduction to social media marketing for businessAnn Stanley
• Getting started with social media and resources required. We also look at defining objectives.
• Planning and setup of accounts, profiles and tools
• The importance of a content marketing strategy; what will you talk about?
• Platforms and techniques
• Making the job easier with tools and automation
• Measuring and monitoring site traffic, campaign performance, reputation management etc.
• Create an integrated strategy which combines social media and other digital marketing activities
Social Media is the online equivalent of Word of Mouth which really encapsulates its usefulness to businesses. In this presentation I cover the benefits of the main Social Media channels and demonstrate how effective usage of Social Media can increase customer loyalty whilst driving traffic back to your website
Are you on Instagram? I get asked frequently by clients in #financialservices whether they need to be on this platform.
According to recent Sprout Social, Inc. statistics, an estimated 71% of US businesses use Instagram. Additionally, small businesses currently make up the majority of Instagram advertisers and business profiles.
When it comes to Instagram in the financial sector, it becomes a handy tool for firms to really show (not tell) how relatable they are and gives them much more flexibility in their storytelling.
I've put together a short slide deck to give you some tips as to how to start a presence there.
Instagram is somewhat of uncharted territory for financial advisors but it is an engaging #socialmedia platform and, when used correctly, it can really grow the brand of your financial company and help others to connect and engage with your firm on a positive level.
(A downloadable PDF version is available in our The Link Tank platform: https://app.thelinktank.co.uk/share/qRuh5NtE7TAH9I7j?utm_source=manual)
Marketing with New Technologies Presentation by Angie A. Swartz (@aaswartz) and Christine Geltz (@geltzcomm) at the Dorothy Chandler Pavilion given July 23, 2009 as part of Reflections on Leadership-Women's Business Conference sponsored by The Metropolitan Water District of Southern California. For more information, email Angie@squaremartinimedia.com.
YOUR CUSTOMER HAS MOVED. DO YOU KNOW WHERE? #socialsellInsideView
Sales and marketing approaches have been flipped upside down with the explosion of social media. What worked 3 years ago, doesn’t work now. Social media has brought with it a profound global shift in communications that favors relationships over contacts, eliminates cold calling, and puts the buyer in control of the sales process. Capitalize on some simple, but practical “how to” ideas for engaging buyers and customers in a digital economy. During this session we will discuss:
• Why bother? A look at the numbers
• Evolution of sales and how social media applies
• Benefits of social selling
• Creating value in advance of the sales opportunity
• What executives want you to know
• Building loyalty and retention
• How to use social media for lead generation
• Lead generation from current networks
Social Media 101 - Defining Social MediaAngie Javier
Coldwell Banker Residential Brokerage Marketing Department & Training Presents: Social Media 101 - Defining Social Media, an introduction to social media.
To join our online LinkedIn training course #LinkedInMastery2020, use the following link:
https://app.thelinktank.co.uk/plans/42424?bundle_token=1a553323fd4b866bdbdc04b20581b37c&utm_source=manual
Influential social media trends to follow in 2021CatherineTeves1
Staying updated on the latest social media trends helps you stand out among the masses. Here are the most important Social media marketing trends in 2021 that Social media marketing agencies are keenly observing and that you can also use to fuel your strategy.
LinkedIn and Social Media for B2B - Why now is the time.SkaledConsultuing
Learn about why Skaled sales & marketing consulting firm believes now is the time to get serious about your social media presence as a B2B company. Follow along as we dive into some tips, tricks, and trades for optimal social media success in 2018.
ROI on Social Media for BRANDS.
Live presentation by Mr.Ananthanarayanan V (Ananth V) at Google Business Group Mumbai event - ROI ON Social media.
All contents are copyrights of Techdivine Creative Services & cannot be reproduced or shared for commercial or other purposes without prior written approval from Techdivine Creative Services.
---
Follow @AnanthV9 on Twitter & Facebook.com/AnanthV9
An introduction to social media marketing for businessAnn Stanley
• Getting started with social media and resources required. We also look at defining objectives.
• Planning and setup of accounts, profiles and tools
• The importance of a content marketing strategy; what will you talk about?
• Platforms and techniques
• Making the job easier with tools and automation
• Measuring and monitoring site traffic, campaign performance, reputation management etc.
• Create an integrated strategy which combines social media and other digital marketing activities
Social Media is the online equivalent of Word of Mouth which really encapsulates its usefulness to businesses. In this presentation I cover the benefits of the main Social Media channels and demonstrate how effective usage of Social Media can increase customer loyalty whilst driving traffic back to your website
Are you on Instagram? I get asked frequently by clients in #financialservices whether they need to be on this platform.
According to recent Sprout Social, Inc. statistics, an estimated 71% of US businesses use Instagram. Additionally, small businesses currently make up the majority of Instagram advertisers and business profiles.
When it comes to Instagram in the financial sector, it becomes a handy tool for firms to really show (not tell) how relatable they are and gives them much more flexibility in their storytelling.
I've put together a short slide deck to give you some tips as to how to start a presence there.
Instagram is somewhat of uncharted territory for financial advisors but it is an engaging #socialmedia platform and, when used correctly, it can really grow the brand of your financial company and help others to connect and engage with your firm on a positive level.
(A downloadable PDF version is available in our The Link Tank platform: https://app.thelinktank.co.uk/share/qRuh5NtE7TAH9I7j?utm_source=manual)
Marketing with New Technologies Presentation by Angie A. Swartz (@aaswartz) and Christine Geltz (@geltzcomm) at the Dorothy Chandler Pavilion given July 23, 2009 as part of Reflections on Leadership-Women's Business Conference sponsored by The Metropolitan Water District of Southern California. For more information, email Angie@squaremartinimedia.com.
YOUR CUSTOMER HAS MOVED. DO YOU KNOW WHERE? #socialsellInsideView
Sales and marketing approaches have been flipped upside down with the explosion of social media. What worked 3 years ago, doesn’t work now. Social media has brought with it a profound global shift in communications that favors relationships over contacts, eliminates cold calling, and puts the buyer in control of the sales process. Capitalize on some simple, but practical “how to” ideas for engaging buyers and customers in a digital economy. During this session we will discuss:
• Why bother? A look at the numbers
• Evolution of sales and how social media applies
• Benefits of social selling
• Creating value in advance of the sales opportunity
• What executives want you to know
• Building loyalty and retention
• How to use social media for lead generation
• Lead generation from current networks
Social Media 101 - Defining Social MediaAngie Javier
Coldwell Banker Residential Brokerage Marketing Department & Training Presents: Social Media 101 - Defining Social Media, an introduction to social media.
To join our online LinkedIn training course #LinkedInMastery2020, use the following link:
https://app.thelinktank.co.uk/plans/42424?bundle_token=1a553323fd4b866bdbdc04b20581b37c&utm_source=manual
Influential social media trends to follow in 2021CatherineTeves1
Staying updated on the latest social media trends helps you stand out among the masses. Here are the most important Social media marketing trends in 2021 that Social media marketing agencies are keenly observing and that you can also use to fuel your strategy.
LinkedIn and Social Media for B2B - Why now is the time.SkaledConsultuing
Learn about why Skaled sales & marketing consulting firm believes now is the time to get serious about your social media presence as a B2B company. Follow along as we dive into some tips, tricks, and trades for optimal social media success in 2018.
20 Reasons Why Your Business NEEDS Social Media MarketingHaidi Demneri
Did you know that 90% of all marketers say social media marketing has increased their business exposure?
I can help you Create and grow your Online Business contact me on Fiverr: haidid
Or that 66% of marketers that spend at least 6 hours on social per week have seen more leads? No matter what you sell and who you sell it to, using social media as a marketing tool can help you grow your brand and pad your wallet.
An overview of social media marketing for small businesses. This was presented during the First MSU Main E-Commerce Expo in Marawi City last October 7, 2013.
Learn what works for others & get ideas for your business.
Do you know that the internet can help your business grow but you don’t know where to start? Do you feel that you need to spend too much time or money to get results?
See this seminar to find out:
• The myths and realities of internet marketing
• How successful business use the internet to get more customers
•What you can do right now to attract and retain more paying customers
•How to avoid wasting time and money doing things that don’t work
For more visit: http://codesm.com
Social Media for Your Business!
It is no longer an option to simply exist on social media, you need to be constantly engaging on all of your social media platforms.
This issue of Convey It will walk you through all of the different platforms that are available for your business. It will show you how to utilize social media and maximize your efforts on each platform.
We hope that you enjoy this issue of Convey It!
How to Build a Social Media Strategy... And Why!AJ Gerritson
This presentation was created to give you a basic understanding of how and why you should build a social media strategy for your organization. The information was boiled down from a much more extensive process that our agency (451 Marketing) performs for our clients over a 3-5 week engagement.
Social media is a collective term for websites and applications that focus on communication, community-based input, interaction, content-sharing, and collaboration.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
5 big bets to drive growth in 2024 without one additional marketing dollar AND how to adapt to the biggest shifting eCommerce trend- AI.
1) Romance Your Customers - Retention
2) ‘Alternative’ Lead Gen - Advocacy
3) The Beautiful Basics - Conversion Rate Optimization
4) Land that Bottom Line - Profitability
5) Roll the Dice - New Business Models
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
Financial curveballs sent many American families reeling in 2023. Household budgets were squeezed by rising interest rates, surging prices on everyday goods, and a stagnating housing market. Consumers were feeling strapped. That sentiment, however, appears to be waning. The question is, to what extent?
To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
2. Find ways to show EEAT
3. Repurpose across all platforms
Unleash the power of UK SEO with Brand Highlighters! Our guide delves into the unique search landscape of Britain, equipping you with targeted strategies to dominate UK search engine results. Discover local SEO tactics, keyword magic for UK audiences, and mobile optimization secrets. Get your website seen by the right people and propel your brand to the top of UK searches.
To learn more: https://brandhighlighters.co.uk/blog/top-seo-agencies-uk/
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
Monthly Social Media News Update May 2024Andy Lambert
TL;DR. These are the three themes that stood out to us over the course of last month.
1️⃣ Social media is becoming increasingly significant for brand discovery. Marketers are now understanding the impact of social and budgets are shifting accordingly.
2️⃣ Instagram’s new algorithm and latest guidance will help us maintain organic growth. Instagram continues to evolve, but Reels remains the most crucial tool for growth.
3️⃣ Collaboration will help us unlock growth. Who we work with will define how fast we grow. Meta continues to evolve their Creator Marketplace and now TikTok are beginning to push ‘collabs’ more too.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysSearch Engine Journal
Digital platforms are constantly multiplying, and with that, user engagement is becoming more intricate and fragmented.
So how do you effectively navigate distributing and tailoring your content across these various touchpoints?
Watch this webinar as we dive into the evolving landscape of content strategy tailored for today's fragmented user journeys. Understanding how to deliver your content to your users is more crucial than ever, and we’ll provide actionable tips for navigating these intricate challenges.
You’ll learn:
- How today’s users engage with content across various channels and devices.
- The latest methodologies for identifying and addressing content gaps to keep your content strategy proactive and relevant.
- What digital shelf space is and how your content strategy needs to pivot.
With Wayne Cichanski, we’ll explore innovative strategies to map out and meet the diverse needs of your audience, ensuring every piece of content resonates and connects, regardless of where or how it is consumed.
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User Journeys
SOCIAL MEDIA - FINDING YOUR CUSTOMER
1. SOCIAL MEDIA - FINDING
YOUR CUSTOMER
Get more customers & build a community TODAY
Aleks Weyman | alekseyweyman.com | Facebook/Twitter/Instagram: @alekseyweyman
3. COVID-19..
“Our services were built to
withstand spikes during events
such as the Olympics or on New
Year’s Eve. However, those happen
infrequently, and we have plenty of
time to prepare for them.. the
usage growth from COVID-19 is
unprecedented across the industry,
and we are experiencing new
records in usage almost every day.”
-Facebook Blog Post
How bad is it
on Facebook?
Cloudfront: CDN services, 7 million properties
4. THAT’S A LOT OF DIGITAL REAL ESTATE!
U.S. Bureau of Labor
Statistics, displayed:
Broadbandsearch.net
5. Today we will cover..
● What is the current nature of social and how does it affect acquiring customers?
● Pros and cons- how does social get used by large and small businesses to get
customers?
● Three “Customer Collectibles” that you need to start gathering today - Action
Items.
● Tools and mechanisms for managing social accounts.
● Three strategies you can start doing right now to find your customer on social.
● Future of social, briefly.
WRITE DOWN YOUR QUESTIONS FOR Q&A AT THE END
6. My background
● Social Media Team at AWS
○ Forums, Twitter, Facebook, more..
○ Customer support, blog posts, announces and launches.
○ Liason with service teams
● Co-founder of Alias
○ App to create digital business cards of your social media accounts for quick sharing.
● Millennial Moderator founder/writer
○ 6,000 monthly readers. Leverage social for affiliate marketing and funnels. SEO!
● UW BA in Technology Innovation Management
○ I find unique ways to engage people through digital means.
● And more to do with social..
7. Social Media users are smarter than you think..
● No more “easy” posting..
○ Posting a product photo will NOT yield sales on its own.
○ Algorithms designed to improve user experience, not businesses.
● Users more alert and aware of advertising agendas..
○ Upsetting user experience, users aware of when they are being targeted.
8. Social Media: Pros & Cons
● Pros
○ Ability to broadcast a message to millions of people in the matter of seconds
○ Opportunity to develop a community of Gurus & promoters, without hiring staff
■ Example: Distrokid. Promo codes that discount memberships 7% & give you $5/signup
○ Free, long term advertising (indexing, social bookmarking, evergreen content)
● Cons
○ One negative opinion has the chance to turn off thousands of people
○ Nothing is “behind closed curtains”
○ Takes a commitment to make it effective (not necessarily a bad thing)
● Mob Mentality
○ Both good and bad
11. Social For Small Companies - Examples
Would be great to have collected social
media contact before COVID, but it’s not
too late..
12. Common Terms - Social Media
● Engagement: any action performed on a post (like, comment, share, etc)
● Trending: algorithm that detects mass attention to one subject in a short time
● Bounce rate: percentage of single page visits (lower is better)
● Conversions: number of users who perform a directive action
● Reach: number of times unique people see your content
● Impressions: number of times your content was displayed
13. 3 “Customer Collectibles” Through Social Media
1. Customer Trust
a. Least intrusive, by sharing inside looks into your business. GOAL: get
customers curious.
1. Customer Information
a. Email address, phone number, etc. Exchange for a free trial, or a
coupon. GOAL: get customers committed.
1. Customer Payment
a. The holy grail, customers who trust you and have given you their info,
are much more likely to buy.
14. Customer Trust Examples on Social
● Inside looks into your product or process.
○ What about your product or process makes you stand out?
● Community questions and engagement -> Become a thought leader!
15. Customer Information Examples on Social
● Email address for free trial
● Phone number for coupon code
● Free trial for completing feedback survey
What piece of
customer
information are
they collecting?
16. Customer Payment Examples on Social
● Direct URLs to purchase products within page biographies and buttons.
● Directly embed purchase URLS in posts on Facebook, Twitter.
17. Tools For Managing Social
● Hootsuite (scheduling content cross platform). Alt: Sprout Social
● Tweet Deck (automate tweets, create keyword alerts, location search)
● Sprinklr (enterprise level social software)
● Facebook/Instagram automatic responders
● Get someone to do it.
18. Three strategies to find your customer on Social - Keywords
1. Targeted keywords is a good start
○ Using keyword tools like SURFER, then
searching those keywords on social.
○ You want to target keywords that have low
competition but high search count. Relevant to
your nice. Also use Google Keyword Planner.
○ Use Tweetdeck to narrow down your geographic
location, words used, etc.
19. Three strategies to find your customer on Social - Engage communities
● Engage complementary communities
○ EX: Alias, finding forums of freelance
photographers, Facebook groups, etc.
○ Find communities on Reddit and engage them.
● Engage communities of competitors
○ EX: Alias, engaging Linktree downtime on Twitter.
○ LEARN from competitor communities.
20. Three strategies to find your customer on Social - Partnerships
● Partner with complementary businesses
○ Collaborate on a giveaway. Turn their
customers/followers onto you.
○ Influencer marketing, endorsements, and
affiliate marketing. People TRUST these
brands.
○ Use ER (engagement rating) to evaluate
value of influencer. -->
21.
22. The Future of Social - Where Is It Going?
● Video content is KING as of the
end of 2019.
● Transparency and personality of
businesses.
● Short video episodes (QUIBI)
23. Conclusion
Social is IMPORTANT
○ What is the nature of social and how does it affect your business?
○ Pros and cons- how does social get used by large and small businesses?
○ Tools and mechanisms for managing social accounts.
○ Three “Customer Collectibles” that you need to start gathering today.
○ Where is social media going and how can you stay ahead of the curve?
○ How to start finding customers: keywords, communities, partners.
Where to find me
○ Alekseyweyman.com & officialalias.com/user/aleksweyman
○ Millennialmoderator.com (articles related to social)
○ Alias for phone number, email address, social profiles, and more..
○ Send collectible article in the chat.
In 2020 according to Oberlo in partnership with Hootsuite and We Are Social org.
That’s a lot of screen time, to
Business accounts can’t just post a picture and expect hundreds of people to engage with it and go to your website/store to make a purchase
Everyone sees the messages forever
Example point 2: AWS, we announce a new service and die hard fans write their own articles about it, and repost all of our posts
All of these are advertising their products in a way that is culturally engaging and having people share their products
Mcdonalds frozen beef massive PR crisis back in 2017.
Hootsuite: multi channel posting and scheduling, free version allows up to 30 schedules posts and three accounts
Tweetdeck: search for any keywords used, search by geolocation, filter by number of miles around an address or lat/long
Sprinklr: enterprise level, multiple people responding in real time from the same accout, great for large teams
Facebook/IG: create basicall chat bots in Facebook and IG DMs to answer peoples complex questions
Me!!! Avail