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How to prove you’re worth a 
million dollars 
Ruth Cheesley 
Notes will be uploaded on docs.joomla.org/seo
@RCheesley
@RCheesley 
I’m a data nerd!
@RCheesley 
© Stuart Miles - Fotolia.com 
How does value connect with pricing?
@RCheesley 
I can identify indicators 
of success when working 
with website projects 
© ayutaka - Fotolia.com
@RCheesley 
I know how to use 
analytics to demonstrate 
success indicators 
© ayutaka - Fotolia.com
@RCheesley 
I can confidently 
use data to give 
examples of 
projected value in 
quotes and sales 
© ayutaka - Fotolia.com 
pitches
One accurate measurement is worth 
more than a thousand expert opinions 
@RCheesley 
Admiral Grace Hopper
@RCheesley 
Why should you measure? 
© Web Buttons Inc - Fotolia.com
@RCheesley 
If you don’t measure, you don’t know 
© Web Buttons Inc - Fotolia.com
The price of light is less than the price of 
@RCheesley 
Always live on the light side 
© thinglass - Fotolia.com 
darkness 
Arthur C. Nielsen
@RCheesley 
Raise your game 
© thinglass - Fotolia.com
@RCheesley 
What should you measure? 
© Web Buttons Inc - Fotolia.com
@RCheesley 
What is our ‘most wanted action’? 
wordle.net
@RCheesley 
What is important to our customer? 
© Web Buttons Inc - Fotolia.com
@RCheesley 
What stops people completing actions? 
© Tim - Fotolia.com
Conversion - a visitor has completed a 
@RCheesley 
Some key terms 
© Tim - Fotolia.com 
specific action 
Conversion rate - the percentage of visitors 
who complete a specific action 
Return on investment - what benefit the 
client receives for the money they invest
@RCheesley 
When should you measure? 
© Web Buttons Inc - Fotolia.com
@RCheesley 
Start where you are!
@RCheesley 
A continuous process 
© Andrey Kuzmin - Fotolia.com
@RCheesley 
Create a checklist 
© CG Inspiration - Fotolia.com
@RCheesley 
How should you measure? 
© Web Buttons Inc - Fotolia.com
@RCheesley 
Google Analytics (or alternative)
@RCheesley 
Google Adwords conversion tracking
@RCheesley 
Tag management made simple
‘ecommerce analytics/tag manager’ 
‘<shop name> ecommerce analytics/tag 
@RCheesley 
extensions.joomla.org 
manager’ 
Ecommerce Analytics
@RCheesley 
/some-landing-page 
Know your expected behaviours 
© Web Buttons Inc - Fotolia.com 
/cart 
/confirmation 
/thank-you
@RCheesley 
Analytics goals
@RCheesley 
Value is assigned by e-commerce tracking 
Ecommerce funnels
@RCheesley 
Enquiry funnels
@RCheesley 
Conversion in action
@RCheesley 
Tag manager for AdWords conversions
@RCheesley 
It’s what you do with it that counts!
Visits to site per month:5000 
Current conversion rate: 1% 
Volume of sales/enquiries: 50 
Average order/enquiry value:$100 
Revenue per month: $5,000 
Visits to site per month:5000 
Conversion rate: 3% 
Volume of sales/enquiries: 150 
Average order/enquiry value:$100 
Revenue per month: $15,000 
Net return on investment: $5,000 
What if you invested $10,000 in improving your website and SEO, with an aim to increase your 
conversion rate to 3%? Based on data we’ve analysed from your site, we project this would result in 
increasing your monthly revenue from $5000 to $15000 - a net return of $5000 on your $10,000 
@RCheesley 
Pitch to customer 
investment that keeps on giving. 
Using numbers to show your worth
Visits to site per month:15000 
Current conversion rate: 3% 
Volume of sales/enquiries: 450 
Average order/enquiry value:$100 
Revenue per month: $45,000 
Net return on investment: $25,000 
Visits to site per month:5000 
Conversion rate: 3% 
Volume of sales/enquiries: 150 
Average order/enquiry value:$100 
Revenue per month: $15,000 
What if you now invested $10,000 in a closely targeted paid media campaign, to attract more 
interested visitors to your site with the aim of increasing the visits by 10,000 per month? Based on the 
data we have from your site, we would project an increase in revenue per month from $15,000 to 
@RCheesley 
Pitch to customer 
$45,000, representing a $25,000 net return on investment. 
Using numbers to show your worth
What if you now invested $10,000 in a closely targeted paid media campaign, to attract more 
interested visitors to your site with the aim of increasing the visits by 10,000 per month? In past 
campaigns customers received on average a $35,000 net return on investment from this kind of 
@RCheesley 
Pitch to customer 
campaign. 
What else can we illustrate with data?
@RCheesley 
How can we share data with clients?
@RCheesley 
Use data to quote accurately 
© Natis - Fotolia.com
@RCheesley 
© Marek- Fotolia.com
@RCheesley 
Yes we can!
Thank you! 
Any questions? 
ruth.cheesley@viryagroup.com 
@RCheesley / +RuthCheesley

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How to prove your worth with data analytics and metrics

  • 1. How to prove you’re worth a million dollars Ruth Cheesley Notes will be uploaded on docs.joomla.org/seo
  • 3. @RCheesley I’m a data nerd!
  • 4. @RCheesley © Stuart Miles - Fotolia.com How does value connect with pricing?
  • 5. @RCheesley I can identify indicators of success when working with website projects © ayutaka - Fotolia.com
  • 6. @RCheesley I know how to use analytics to demonstrate success indicators © ayutaka - Fotolia.com
  • 7. @RCheesley I can confidently use data to give examples of projected value in quotes and sales © ayutaka - Fotolia.com pitches
  • 8. One accurate measurement is worth more than a thousand expert opinions @RCheesley Admiral Grace Hopper
  • 9. @RCheesley Why should you measure? © Web Buttons Inc - Fotolia.com
  • 10. @RCheesley If you don’t measure, you don’t know © Web Buttons Inc - Fotolia.com
  • 11. The price of light is less than the price of @RCheesley Always live on the light side © thinglass - Fotolia.com darkness Arthur C. Nielsen
  • 12. @RCheesley Raise your game © thinglass - Fotolia.com
  • 13. @RCheesley What should you measure? © Web Buttons Inc - Fotolia.com
  • 14. @RCheesley What is our ‘most wanted action’? wordle.net
  • 15. @RCheesley What is important to our customer? © Web Buttons Inc - Fotolia.com
  • 16. @RCheesley What stops people completing actions? © Tim - Fotolia.com
  • 17. Conversion - a visitor has completed a @RCheesley Some key terms © Tim - Fotolia.com specific action Conversion rate - the percentage of visitors who complete a specific action Return on investment - what benefit the client receives for the money they invest
  • 18. @RCheesley When should you measure? © Web Buttons Inc - Fotolia.com
  • 20. @RCheesley A continuous process © Andrey Kuzmin - Fotolia.com
  • 21. @RCheesley Create a checklist © CG Inspiration - Fotolia.com
  • 22. @RCheesley How should you measure? © Web Buttons Inc - Fotolia.com
  • 23. @RCheesley Google Analytics (or alternative)
  • 24. @RCheesley Google Adwords conversion tracking
  • 26. ‘ecommerce analytics/tag manager’ ‘<shop name> ecommerce analytics/tag @RCheesley extensions.joomla.org manager’ Ecommerce Analytics
  • 27. @RCheesley /some-landing-page Know your expected behaviours © Web Buttons Inc - Fotolia.com /cart /confirmation /thank-you
  • 29. @RCheesley Value is assigned by e-commerce tracking Ecommerce funnels
  • 32. @RCheesley Tag manager for AdWords conversions
  • 33. @RCheesley It’s what you do with it that counts!
  • 34. Visits to site per month:5000 Current conversion rate: 1% Volume of sales/enquiries: 50 Average order/enquiry value:$100 Revenue per month: $5,000 Visits to site per month:5000 Conversion rate: 3% Volume of sales/enquiries: 150 Average order/enquiry value:$100 Revenue per month: $15,000 Net return on investment: $5,000 What if you invested $10,000 in improving your website and SEO, with an aim to increase your conversion rate to 3%? Based on data we’ve analysed from your site, we project this would result in increasing your monthly revenue from $5000 to $15000 - a net return of $5000 on your $10,000 @RCheesley Pitch to customer investment that keeps on giving. Using numbers to show your worth
  • 35. Visits to site per month:15000 Current conversion rate: 3% Volume of sales/enquiries: 450 Average order/enquiry value:$100 Revenue per month: $45,000 Net return on investment: $25,000 Visits to site per month:5000 Conversion rate: 3% Volume of sales/enquiries: 150 Average order/enquiry value:$100 Revenue per month: $15,000 What if you now invested $10,000 in a closely targeted paid media campaign, to attract more interested visitors to your site with the aim of increasing the visits by 10,000 per month? Based on the data we have from your site, we would project an increase in revenue per month from $15,000 to @RCheesley Pitch to customer $45,000, representing a $25,000 net return on investment. Using numbers to show your worth
  • 36. What if you now invested $10,000 in a closely targeted paid media campaign, to attract more interested visitors to your site with the aim of increasing the visits by 10,000 per month? In past campaigns customers received on average a $35,000 net return on investment from this kind of @RCheesley Pitch to customer campaign. What else can we illustrate with data?
  • 37. @RCheesley How can we share data with clients?
  • 38. @RCheesley Use data to quote accurately © Natis - Fotolia.com
  • 39. @RCheesley © Marek- Fotolia.com
  • 41. Thank you! Any questions? ruth.cheesley@viryagroup.com @RCheesley / +RuthCheesley