Susan Russell has over 12 years of experience in financial analysis and customer service in the heavy equipment industry. She is skilled in new business development, attending trade shows to market financing opportunities, and solving sensitive customer problems with tact. Russell has a track record of building strong relationships and delivering substantial revenue growth. She is currently a Financial Analyst at Wagner Equipment Company where she creates financing quotes, reviews applications, and mediates on customers' behalf.

1. SUSAN RUSSELL
2750 West Wigwam Avenue #1229 Phone: 303.731.7798
Las Vegas, NV 89123 Email: wunderdrei@gmail.com
Fi nanci al Anal yst/ C usto mer S ervi ce S peci al i st
A top-performing Financial Analyst and Customer Service Specialist credited with 12 years of increasing
responsibilities in the heavy equipment industry combining financial analysis, marketing, and business development
expertise to deliver substantial revenue growth in highly competitive business markets. Strong expertise in customer
service, attending trade shows to market company’s financing opportunities, suggesting financing options for heavy
equipment, executing precise title and corresponding documents, and solved sensitive problems with tact and
diplomacy. Highly accomplished in the ability to build and maintain relationships.
Areas of Expertise
 Generate Contracts
 High-Level Customer Service
 New Business Development
 Promoted High End Makeup
 Trade Show to Market Financing
 Complete Necessary Payoffs
 Solved Problems w/Diplomacy
 Worked on Specialized Events
 Create Financial Quotes
 Review Applications for Accuracy
 Mediate on Customers’ Behalf
 Create In-House Financing Contracts
Key Skills Assessment
STRATEGIC KEY ACCOUNTS PERFORMANCE – Attend trade shows to market financing options while meeting
customers personally.
MANAGEMENT – Create financial quotes for construction, agricultural, and power systems transactions.
Professional Experience
WAGNER EQUIPMENT COMPANY, AURORA, CO 01/2009 – PRESENT
FINANCIAL ANALYST
 Create multiple quotes to illustrate financing options.
 Submit customers’ applications to appropriate financing company.
 Mediate, on customer’s behalf, for best approval conditions.
 Generate contract documents for signature.
 Review applications for accuracy before sending to lender.
 Complete necessary payoffs and accounting adjustments.
ACCOMPLISHMENT
 Attend trade shows to market financing options while meeting customers personally.
 Answer questions and suggest financing options for construction, agricultural, and power systems
transactions.
DOCUMENTATION & TITLE CLERK 10/2003 – 01/2009
 Executed precise title and corresponding documents.
 Meticulously create various in-house financing contracts.
 Set up in-house notes in loan system.
 Completed perfected lien filings and searches.
 Produced paid-in-full documents and bills of sale.
 Provide assorted letters per customers’ requests.
 Assist in answering calls on Customer Service Lines.
 Scan and properly file assorted paperwork.
 Order department office supplies while maintaining a strict budget.
ACCOMPLISHMENTS
 Executed precise title and corresponding documents.
 Meticulously create various in-house financing contracts.
FOLEY’S, LITTLETON, CO 04/2002 – 09/2003

2. Susan Russell Resume, Page 2
MAKE-UP ARTIST
 Promoted and sold quality make-up and skin care products.
 Assisted in the selection of merchandise.
 Gave information and answered questions.
 Compared features and benefits of similaritems.
 Resolved problems with tact and diplomacy.
 Performed hand and facial massages.
 Provided information on other store departments and available items.
 Performed cash register duties and handled exchanges and returns.
 Processed cash, checks, and charge cards.
ACCOMPLISHMENTS
 Promoted and sold quality make-up and skin care products.
 Assisted in the selection of merchandise.
KÄHE WOHLFAHRT,RAMSTEINAIR FORCE BASE, GERMANY 09/1999 – 11/2001
STORE DECORATOR
 In charge of all window and floor displays for a franchise location of a high-end decorating store.
 Changed window displays monthly to fit season or approaching holiday.
 Established theme for tree ornaments and decorations.
 Selected new items from available vendors.
 Catered to American and local buyers.
 Inventoried and ordered supplies as necessary.
ACCOMPLISHMENTS
 Worked individually with VIPs for specialized events.
 Created registry for donated items for advertising program for non-profit organization.
 Chosen to decorate the Fisher House for their first Christmas season.
Education & Training
Bachelor of Arts, French & Art, Colorado State University, Fort Collins, CO
Technical Knowledge
Microsoft Outlook
Microsoft Word
Microsoft Excel
Adobe Acrobat
Microsoft Office Suite
Caterpillar Financial - Finance Express
AgDirect Online
AGCO Finance - Finance Manager