Running Head: LEADERSHIP THEORY LEADERSHIP THEORY 3 Leadership Theory Student’s Name Instructor’s Name Institutional Affiliation Meghdoot Housing Agency operates in India and its main objective is to build low cost houses that can be bought or rented by low income earners in India. This agency is geared towards working together with the society in ensuring that the under-served population in the society receive some quality housing. The agency makes very serious decisions on the quality of the houses being constructed for their clients. The leadership issue arises at this point of ensuring that the clients receive quality housing, the leadership theory applied in this case by the various individuals at different management levels should ensure that the agency maintains the right standard and image in terms of the services they are providing. The most appropriate leadership theory that can be applied in this case is behavioral Theory (Sengupta & Shaw, 2017). The company has a mission of serving the low income earners in the society and they are actually committed to give them good quality houses so when the behavior of the personnel is questionable at the various leadership position, things may not work out well. Behavioral theory of leadership focuses not on the traits or the inborn traits of an individual, instead this theory focuses on the what an individual is able to deliver on the particular responsibility that he/she has been signed (Northouse, 2018). This theory is built on an assumption that leaders are actually made because the behaviors of an individual can be adjusted to fit in a given status. Behavioral theory will ensure that the leader is in a position to adjust to the various qualities depending on the clients who are being served. According to this theory, the leadership qualities are actually learnt and not inherent, in this case the leader will be able to study the various clients and have some clear understanding of what they really what, not from their inherited qualities but by what they have learnt from the field. This is what will make sure the service delivery is at its best and the agency mission is obtained. References Sengupta, U., & Shaw, A. (Eds.). (2017). Trends and Issues in Housing in Asia: Coming off an Age. Taylor & Francis. Northouse, P. G. (2018). Leadership: Theory and practice. Sage publications. Running Head: CAPSTONE PROJECT PART II 1 CAPSTONE PROJECT PART II 5 Capstone Project Part II: Needs Assessment Arroxxiccia Thomas Walden University Capstone Project Part II: Needs Assessment There is absolutely no doubt that each community is faced w.

1. Running Head: LEADERSHIP THEORY
LEADERSHIP THEORY
3
Leadership Theory
Student’s Name
Instructor’s Name
Institutional Affiliation
Meghdoot Housing Agency operates in India and its main
objective is to build low cost houses that can be bought or
rented by low income earners in India. This agency is geared
towards working together with the society in ensuring that the
under-served population in the society receive some quality
housing. The agency makes very serious decisions on the
quality of the houses being constructed for their clients. The
leadership issue arises at this point of ensuring that the clients
receive quality housing, the leadership theory applied in this
case by the various individuals at different management levels
should ensure that the agency maintains the right standard and
image in terms of the services they are providing. The most
appropriate leadership theory that can be applied in this case is
behavioral Theory (Sengupta & Shaw, 2017).
The company has a mission of serving the low income earners
in the society and they are actually committed to give them
good quality houses so when the behavior of the personnel is
questionable at the various leadership position, things may not
work out well. Behavioral theory of leadership focuses not on
the traits or the inborn traits of an individual, instead this

2. theory focuses on the what an individual is able to deliver on
the particular responsibility that he/she has been signed
(Northouse, 2018). This theory is built on an assumption that
leaders are actually made because the behaviors of an individual
can be adjusted to fit in a given status.
Behavioral theory will ensure that the leader is in a position to
adjust to the various qualities depending on the clients who are
being served. According to this theory, the leadership qualities
are actually learnt and not inherent, in this case the leader will
be able to study the various clients and have some clear
understanding of what they really what, not from their inherited
qualities but by what they have learnt from the field. This is
what will make sure the service delivery is at its best and the
agency mission is obtained.
References
Sengupta, U., & Shaw, A. (Eds.). (2017). Trends and Issues in
Housing in Asia: Coming off an Age. Taylor & Francis.
Northouse, P. G. (2018). Leadership: Theory and practice. Sage
publications.
Running Head: CAPSTONE PROJECT PART II
1
CAPSTONE PROJECT PART II
5
Capstone Project Part II: Needs Assessment
Arroxxiccia Thomas
Walden University
Capstone Project Part II: Needs Assessment
There is absolutely no doubt that each community is faced with
a number of gaps in terms of needs that are supposed to be met.
For instance, with regards to the Mumbai city dwellers, there
are several gaps that must be identified by using a needs

3. assessment tool. It is therefore important to understand that
needs assessment is carried out in order to identify what is
lacking in the community or what has not been met (Mulliner,
Malys & Maliene, 2016). Equally, needs assessments are carried
out with the objective of determining the gap between the
current condition and the desired condition. Therefore, with
regards to the Community urban community in Mumbai city,
there are several steps that will be considered when conducting
a needs assessment. These include:
Step I
Brainstorming and planning: This involves gathering a team of
experts or stakeholders that will constitute the needs assessment
task force. The task force should include the people in
leadership, service delivery staff, and the customers.
Step II
Preparing a guiding document. This is achieved by gathering
information from the task force and carefully analyzing it in
order to prepare a document that would be used throughout the
needs assessment assignment.
Step III
This step involves collecting the secondary data by finding the
relevant information from the required sources. This is useful in
supporting the questions that one asks in the survey.
Step IV
The fourth step is the primary data collection where qualitative
and quantitative data is collected from the people to be served.
This data is collected in form of electronic surveys or
moderated focus groups.
Step V
The fifth step is data analysis where once data is available; it
becomes necessary to analyze the results in qualitative and
quantitative forms. This is followed by writing up the results
and putting them in graphics.

4. Step VI
The final step is publishing the results to advocate for new
policies or improving community understanding.
When conducting a needs assessment regarding the housing
problem in Mumbai city, the key stakeholders to be conducted
include the consumers or the recipient of the survey because
they are the one who feels the gap and therefore would shed
more light on what needs to be done. The other stakeholders are
the administrators and the leaders to give information on how
they plan to roll out the project in order to address the gap
identified (Jana, Bardhan, Sarkar & Kumar, 2016). This is
followed by developing a list of survey questions that will
include:
Duration
When did the housing problem begin?
How long did it take to become a societal issue?
How long has the effect last?
Scope
How many people have been affected so far?
Is there any likelihood of more people getting affected?
Severity
How seriously are the people affected?
Which areas are the worst affected?
How have people built their resiliency towards the problem?
Are there other problems that have been caused by the severity
of this problem?
Perception
What is the general feeling of the people regarding the

5. problem?
All the questions are developed based on how the community
has been affected and what they feel should be done to address
the problem. Elsewhere, the reasoning behind the questions on
the survey list is that the problem has been around for
sometimes and therefore it cannot be solved without having an
insight into the problem itself. The items on the list are varied
based on the role of the recipient by looking at the duration of
the problem, the scope, the severity and the perception of the
public about the problem.
Reference:
Jana, A., Bardhan, R., Sarkar, S., & Kumar, V. (2016).
Framework to assess and locate affordable and accessible
housing for developing nations: Empirical evidence from
Mumbai. Habitat International, 57, 88-99.
Mulliner, E., Malys, N., & Maliene, V. (2016). Comparative
analysis of MCDM methods for the assessment of sustainable
housing affordability. Omega, 59, 146-156.
Running Head: MEGHDOOT HOUSING AGENCY
1
MEGHDOOT HOUSING AGENCY
6
Meghdoot Housing Agency
Name
Institution
Meghdoot Housing Agency
There is no doubt that India is struggling with housing problems
due to the increased urbanization as well the general growth in
population. In this regard, it is appropriate to find housing
agencies that will work tirelessly to address the housing
problem in India. There are many housing agencies that can be

6. used to address the runaway housing problem in India.
However, the most suitable of all is the Meghdoot housing
agency (Ahluwalia, Kanbur, Mohanty, 2014). This agency has
been chosen due to the fact that it is capable of assisting the
government in developing low-cost houses for the middle and
low-class workers in the city of Mumbai. This paper identifies
and discusses the core values of the agency, the vision, and
mission of the agency, and its key stakeholder with respect to
its commitment to addressing the housing problem.
Question I
Meghdoot housing agency is a well-established housing agency
situated in Mumbai whose core values are delivering quality
affordable houses, commitment, consistency, and reliability.
However, it is important to understand the extent or the degree
to which these core values are aligned with social change in the
city of Mumbai. Therefore in this regard, the agency’s core
values are fundamentally established to help people improve
their lives by building low cost or affordable houses that can
either be bought or rented by the low-income community. This
involves special programs that the agency has in place to meet
the needs of the under-served population (Ahluwalia et al.,
2014). The core values of the agency support the needs of the
people in different ways. For instance, the agency’ core values
support its vision as well as reflecting what the agency values
the most; providing low-cost houses. Equally, the help the
agency in making important decisions regarding the quality of
the houses constructed.
Question II
Like many other agencies across the world, Meghdoot housing
agency has a compelling mission that has enabled it to reach an
expansive population. The mission of the agency is to offer its
customers best deals in residential and commercial properties.
This proves to be an important input in guiding the decisions of
the agency regarding the construction of residential properties

7. that would be acquired at affordable costs. There is no doubt
that the mission of the agency is aligned with its core values.
For instance, the agency’s mission enables it to develop
strategies that consistently meet the needs of the people
(Sengupta & Shaw, 2017). Elsewhere, the mission statement
promotes social change in the sense that it guides the decisions
of the agency regarding the construction of low-cost houses so
as to eradicate the housing problem in Mumbai city. On the
other hand, the mission statement of this agency provides
evidence of how the agency supports the well-being of the
society and the international community. For instance, the
agency is committed to building residential and commercial
properties. This is useful for meeting the ever-increasing
demand for housing to meet both local needs as well as the
international needs since expatriates are sent to India and will
need accommodation.
Question III
There is no doubt that Meghdoot housing agency has a
compelling vision statement. The agency’s vision statement
asserts that Meghdoot takes pride in providing professional yet
personalized services to its clients so as to develop or establish
a long-term relationship for the benefit of all the stakeholders.
The agency’s vision is aligned with its core values in the sense
that is committed to delivering quality low-cost houses to meet
the needs of the ever increasing population in the city of
Mumbai (Gopalan & Venkataraman, 2015). Elsewhere, the
agency’s vision statement promotes social change in the sense
that the agency leverages on it to continue building low cost or
affordable houses to meet the needs of an exploding population.
The construction of affordable houses contributes positively
towards bringing about social change and has a good number of
people housed. It is worth noting that the agency’s vision
statement provides evidence of how the agency is contributing
to the well-being of the society by addressing the housing
problem in Mumbai city. Equally, the agency is guided by its

8. vision statement when making important decisions regarding the
construction of affordable houses.
Question IV
It is important to understand and appreciate the fact that an
agency cannot be successful without having committed
stakeholders. Therefore in this regard, Meghdoot housing
agency’s stakeholders include the government which provides
the required regulations regarding the construction of houses,
the customers who contribute to the existence of the agency by
buying or renting the properties and the project managers. It is
important o recognize the fact that stakeholders are either
internal or external. For instance, the government is an external
stakeholder since it provides regulatory services to the agency.
Elsewhere, the customers are equally external stakeholders in
the sense that they enable the agency’s project to succeed by
buying or renting houses from them. On the other hand, the
project managers are internal stakeholders that they are directly
involved in the development and running of the project or the
agency. All the stakeholders play different roles (Gopalan &
Venkataraman, 2015). For instance, the government regulates
the business, the customers play a recipient role by buying or
renting completed houses while the project managers are
involved in the leadership and management of the agency. Each
of the stakeholders is a useful element in gathering information
to be used in developing strategic plans. For instance, the
government will provide information regarding house plans as
well as the need to address the market gap between the low-
income earners. Elsewhere, the customers are the rich source of
information in the sense that they will provide their
specifications as well as to what extent they can afford the
houses. This will save the agency of monies that would have
been spent on developing complex houses that will not be
occupied the soonest possible. On the other hand, the
management provides useful information based on their market
survey and their findings regarding what the market needs.
Reference

9. Ahluwalia, I.J., Kanbur, R. ., Mohanty, P.K.
(2014).Urbanisation in India: Challenges, Opportunities, and the
Way Forward. SAGE Publishing India
Gopalan, K., & Venkataraman, M. (2015). Affordable housing:
Policy and practice in India. IIMB Management Review, 27(2),
129-140.
Sengupta, U., & Shaw, A. (Eds.). (2017). Trends and Issues in
Housing in Asia: Coming off an Age. Taylor & Francis.
Running Head: MEGHDOOT HOUSING AGENCY
1
MEGHDOOT HOUSING AGENCY
6
Meghdoot Housing Agency
Arroxxiccia Thomas
Walden University
Meghdoot Housing Agency
There is no doubt that India is struggling with housing problems
due to the increased urbanization as well the general growth in
population. In this regard, it is appropriate to find housing
agencies that will work tirelessly to address the housing
problem in India. There are many housing agencies that can be
used to address the runaway housing problem in India.
However, the most suitable of all is the Meghdoot housing
agency (Ahluwalia, Kanbur, Mohanty, 2014). This agency has
been chosen due to the fact that it is capable of assisting the
government in developing low-cost houses for the middle and
low-class workers in the city of Mumbai. This paper identifies
and discusses the core values of the agency, the vision, and
mission of the agency, and its key stakeholder with respect to
its commitment to addressing the housing problem.
Question I
Meghdoot housing agency is a well-established housing agency

10. situated in Mumbai whose core values are delivering quality
affordable houses, commitment, consistency, and reliability.
However, it is important to understand the extent or the degree
to which these core values are aligned with social change in the
city of Mumbai. Therefore in this regard, the agency’s core
values are fundamentally established to help people improve
their lives by building low cost or affordable houses that can
either be bought or rented by the low-income community. This
involves special programs that the agency has in place to meet
the needs of the under-served population (Ahluwalia et al.,
2014). The core values of the agency support the needs of the
people in different ways. For instance, the agency’ core values
support its vision as well as reflecting what the agency values
the most; providing low-cost houses. Equally, the help the
agency in making important decisions regarding the quality of
the houses constructed.
Question II
Like many other agencies across the world, Meghdoot housing
agency has a compelling mission that has enabled it to reach an
expansive population. The mission of the agency is to offer its
customers best deals in residential and commercial properties.
This proves to be an important input in guiding the decisions of
the agency regarding the construction of residential properties
that would be acquired at affordable costs. There is no doubt
that the mission of the agency is aligned with its core values.
For instance, the agency’s mission enables it to develop
strategies that consistently meet the needs of the people
(Sengupta & Shaw, 2017). Elsewhere, the mission statement
promotes social change in the sense that it guides the decisions
of the agency regarding the construction of low-cost houses so
as to eradicate the housing problem in Mumbai city. On the
other hand, the mission statement of this agency provides
evidence of how the agency supports the well-being of the
society and the international community. For instance, the
agency is committed to building residential and commercial

11. properties. This is useful for meeting the ever-increasing
demand for housing to meet both local needs as well as the
international needs since expatriates are sent to India and will
need accommodation.
Question III
There is no doubt that Meghdoot housing agency has a
compelling vision statement. The agency’s vision statement
asserts that Meghdoot takes pride in providing professional yet
personalized services to its clients so as to develop or establish
a long-term relationship for the benefit of all the stakeholders.
The agency’s vision is aligned with its core values in the sense
that is committed to delivering quality low-cost houses to meet
the needs of the ever-increasing population in the city of
Mumbai (Gopalan & Venkataraman, 2015). Elsewhere, the
agency’s vision statement promotes social change in the sense
that the agency leverages on it to continue building low cost or
affordable houses to meet the needs of an exploding population.
The construction of affordable houses contributes positively
towards bringing about social change and has a good number of
people housed. It is worth noting that the agency’s vision
statement provides evidence of how the agency is contributing
to the well-being of the society by addressing the housing
problem in Mumbai city. Equally, the agency is guided by its
vision statement when making important decisions regarding the
construction of affordable houses.
Question IV
It is important to understand and appreciate the fact that an
agency cannot be successful without having committed
stakeholders. Therefore, in this regard, Meghdoot housing
agency’s stakeholders include the government which provides
the required regulations regarding the construction of houses,
the customers who contribute to the existence of the agency by
buying or renting the properties and the project managers. It is
important o recognize the fact that stakeholders are either
internal or external. For instance, the government is an external

12. stakeholder since it provides regulatory services to the agency.
Elsewhere, the customers are equally external stakeholders in
the sense that they enable the agency’s project to succeed by
buying or renting houses from them. On the other hand, the
project managers are internal stakeholders that they are directly
involved in the development and running of the project or the
agency. All the stakeholders play different roles (Gopalan &
Venkataraman, 2015). For instance, the government regulates
the business, the customers play a recipient role by buying or
renting completed houses while the project managers are
involved in the leadership and management of the agency. Each
of the stakeholders is a useful element in gathering information
to be used in developing strategic plans. For instance, the
government will provide information regarding house plans as
well as the need to address the market gap between the low-
income earners. Elsewhere, the customers are the rich source of
information in the sense that they will provide their
specifications as well as to what extent they can afford the
houses. This will save the agency of monies that would have
been spent on developing complex houses that will not be
occupied the soonest possible. On the other hand, the
management provides useful information based on their market
survey and their findings regarding what the market needs.
Reference
Ahluwalia, I.J., Kanbur, R. ., Mohanty, P.K.
(2014).Urbanisation in India: Challenges, Opportunities, and the
Way Forward. SAGE Publishing India
Gopalan, K., & Venkataraman, M. (2015). Affordable housing:
Policy and practice in India. IIMB Management Review, 27(2),
129-140.
Sengupta, U., & Shaw, A. (Eds.). (2017). Trends and Issues in
Housing in Asia: Coming off an Age. Taylor & Francis.
Running head: MENTAL HEALTH AND WELFARE 1

13. MENTAL HEALTH AND WELFARE 3
Mental health and welfare
Student’s Name
Institutional Affiliation
Introduction
The societal issue selected for the paper above would be drug
abuse. Drug abuse has been a social issue affecting the masses
over time. Young people tend to focus more on using these
harmful drugs as the various surveys shows. Drug abuse is
simply the habit of taking in substances that are harmful to the
normal functioning of the body. The most commonly abused
drugs would be alcohol and marijuana (Jones, Paulozzi, &
Mack, 2014). The personal values associated with this societal
issue would be self-awareness, self-respect and sobriety. Self-
awareness is the state of acknowledging of oneself and taking
care of oneself. Self-respect is acting with honor for oneself
while sobriety is the state of staying sober for one’s best
interest.How upholding these values might contribute to
creating a society that supports the mental health and welfare of
its members, remembering the broad conceptualization of
mental health and human rights
Upholding personal values like self-respect, self-awareness and
sobriety plays an important role in building the society
(Wronka, 2008). The society is bounded by love and thus, these
values create an environment that promotes togetherness as they
also create awareness for the dangers of using harmful drugs.
Self-awareness informs the society of the various risks that
surround people if they don’t take care of themselves. Self-
respect supplements self-awareness thereby promoting self-
esteem within the society. How to work with individuals from

14. different professions to address the issue
Participating in activities whose aim is to promote self-esteem
among people because most of the ones that do drugs are mostly
affected by psychological issues. Mobilizing the group members
to inform the masses of the various risk factors that are more
likely to bring about the issue; environmental, biological and
physical factors present.
References
Jones, C. M., Paulozzi, L. J., & Mack, K. A. (2014). Alcohol
involvement in opioid pain reliever and benzodiazepine drug
abuse-related emergency department visits and drug-related
deaths-United States, 2010. MMWR. Morbidity and mortality
weekly report, 63(40), 881-885.
Wronka, J. (2008). Preface. Human rights and social justice:
Social action and service for the helping and health professions
(p. xix). Thousand Oaks, CA: Sage Publications.
Running head: THE ROLE OF CHANGE IN AN
ORGANIZATION 1
THE ROLE OF CHANGE IN AN ORGANIZATION
The Role of Change in an Organization
Arroxxiccia Thomas
Walden University

15. The Role of Change in an Organization
Organizational change refers to the steering of an organization
towards away from its current state and towards a desirable
future state to enhance its effectiveness and efficiency. During
the process of initiating change, managers should weigh out the
necessity of ongoing operation improvement to address new and
unpredictable activities related to the purported change. Many
theories have been proposed by different scholars to explain the
organizational change. Among the approaches that have been
developed to clarify the role of change in an organization is the
Forced-Field Theory of Change. Its proponent is Kurt Lewin.
This theory tends to explain many forces that arise from the
operation of an organization, its structure, culture, and
management systems that make it resistant to change.
Consequently, there are a variety of forces emanating from
changing activities and general environment that pressurize
organization towards change (Lewin, 1951). For a change to be
realized managers must seek for ways to increase the pressure
for change, reduction of resistance for alteration or perform
both concurrently.
In any organization strategic planning requires the manager to
strategize on the most suitable way to effect change. Some
organizations need modifications to be initiated fast while
others require a slow pace of change initiation. When an
organization faces a drastic change and unexpected change,
there will be no option left rather than the implementation of
the revolutionary change. Such radical change may be as a
result of a shift in economic climate or a new technological
enhancement that is vital to the operation of the organization
(Watzlawick, Weakland, & Fisch, 1974). Forced-field theory of

16. change is essential to consider while effecting these drastic
changes. It provides the basis of managing change in three
steps. First is the assessment of the need for change through the
recognition of an existing challenge and identifying the source
of such problems. Secondly, deciding on the required change
following the ideal future of the organization state and the
difficulties during the shift. Third, the application of the change
and deciding on the direction of initiating the change. Finally,
is the evaluation of change through a comparison of situations
before and after the change or by applying a benchmark.
When applying these changes, it is important to consider some
ethical issues. First, respect of opinions of the employees within
the organization towards the proposed change. It will enable the
managers to collect information on perception of individuals
towards the change and determination of the impact of effecting
the change. Secondly, giving prior notice to different areas
within the company that might be affected by the change. The
employees will prepare psychologically and adjust accordingly
preventing resistance that might arise on the proposed change.
Finally, the authority through which the change is administered
should be focused to make the involved parties aware of the
root of evolution and its importance. However, if these ethical
issues are not considered, there is a high possibility of
resistance among the people targeted to embrace the change.
The challenge of resistance is prevented through giving proper
education on the proposed amendment and explaining all its
beneficial aspects to the people and the organization. It is also
essential to collect the views of the employees towards the
change and conduct an analysis of the opinions to be more
accommodative during implementation to prevent resistance.
Organizational change is, therefore, a fundamental exercise and
should be handled cautiously to be successful.
References
Lewin, K. (1951). Field Theory in Social Science. New York,

17. NY: Harper
Watzlawick, P., Weakland, J. H., & Fisch, R. (1974). Change:
Principles of Problem Formation and Problem Resolution.
Oxford, England: W.W. Norton
Running Head: CAPSTONE PROJECT: STRATEGIC PLAN
1
CAPSTONE PROJECT: STRATEGIC PLAN
3
Capstone Project: Strategic Plan
Student’s Name
Institutional Affiliations
Course
Professor’s Name
Date
Rapid urbanization has put social services such as housing
under enormous pressure. Cities have to cope with tremendous
inflow of people searching for employment, family ties and
immigration. Mumbai city of India is reported to be the most
populous of all the cities India with an estimated population of
12.4 million people.
Meghdoot Housing Agency is the chosen organization. It has
has to be a clear road map for improvement of the quality of life
among the city residents. Being a developing nation, India is
struggling with poverty and has one of the most restrictive laws
governing housing and real estate sector. It is surprising since
huge junk of these laws goes back all the way to the 19th
century (UNHSP, 2008). Moving forward, there is need to

18. ensure that the quality of life is elevated and improvement in
living conditions amongst the residents of major cities and rural
areas (Ahluwalia et al, 2014). This is the primary function of
Meghdoot Housing Agency.
In contribution to the improving quality of housing among the
residents, Meghdoot Housing Agency should adopt wide ranging
reforms which include: Developing strategies that promote
development of affordable housing that meets local needs.
Besides that, the organization should come up with options for
the people with special needs in the city which may include
development of exclusive homes for seniors. It order to achieve
this, it would be important to form strategic alliances alliances
to broaden revenue streams.
The need to keep up with the emerging business trends calls for
a well thought plan cutting to accommodate most of it. If
implemented well, aforementioned strategies of focus will not
only keep agency afloat for the foreseeable future but also help
improve the quality of life for the people it serves.
References
Top of Form
Ahluwalia, I.J.,Kanbur , R. .,Mohanty, P.K.
(2014).Urbanisation in India: Challenges, Opportunities and the
Way Forward. SAGE Publishing India
United Nations Human Settlements Program. (2008). Housing
finance mechanisms in India.
Bottom of Form