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1. Running head: INSERT SHORTENED TITLE (50
CHARACTERS OR FEWER)
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INSERT SHORTENED TITLE (50 CHARACTERS OR FEWER)
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Title of Paper
Student Name
Colorado State University – Global Campus
Title of Paper
Academic essays should begin with an introduction. The
introduction will provide readers with the context necessary for
understanding your argument and the body of your paper. When
composing the introduction, think about what context or
background information the reader would benefit from knowing.
Once your context is established, transition from that context
into your thesis statement. The thesis statement generally comes
at the end of your introduction and usually consists of a few
sentences that sum up the argument for your paper overall.
Thesis statements should also provide a roadmap for the reader
so that they can navigate through the ideas present in the rest of
your paper.
Level 1 Header
Headers are useful for organizing your paper. Level 1 headers
are used with broad or general topics in your paper. Depending
on the topic, length, and genre of your assignment, you might
use only Level 1 headers. Level 1 headers should be bolded and
centered. The longer and more complex your argument is, the
more you might benefit from using Level 2 and Level 3 header s.
Level 4 and Level 5 headers exist, but they should only be used
in manuscripts with many topics and subtopics. Generally, if
you choose to use subsections (Level 2–5 headers) in your
paper, you should have at least two subsections for each level of
2. header. For more information on how to use headings in your
paper, visit the APA Style Blog.
Level 2 Header
Body paragraphs should follow the MEAL structure. This
structure will help your ideas build on one another in order to
support your thesis statement and to develop your argument
over the course of your essay. Each body paragraph should
consist of a claim, which also functions as the topic sentence or
the main idea of a paragraph. The claim should then be followed
by evidence. Evidence is typically source material that you
either paraphrase or quote directly. Remember, APA style
guidelines prefer paraphrasing to directly quoting a source.
Evidence should provide support for your main idea in the form
of examples, statistics, facts, anecdotes, etc. Next, your
paragraph should include analysis. Analysis is your explanation
of the preceding evidence and its significance. In other words,
you should not let the evidence speak for itself. Through
analysis, you can show the reader exactly how you interpret the
evidence, how it supports your claim for the paragraph, and how
it supports your thesis statement. Finally, each body paragraph
should end with a sentence that functions as a conclusion for the
paragraph. This sentence can rephrase the claim for the
paragraph, tie back to the thesis statement, or transition to the
idea you present in the next paragraph.
Level 2 Header
Whenever you use a source, it must be cited both in text and in
the references. However, there are two types of sources that
should only be cited in text and do not need to be included on
the References page: (a) Sources that do not produce
recoverable data and cannot be located by the reader, such as
personal communications, and (b) Religious texts and classical
works, such as the Bible, the Qur’an, and Greek or Roman
works. Both your in-text citations and references should follow
APA style. In academic writing that follows APA style, it is
important to paraphrase source material whenever possible, as
3. opposed to quoting the source directly. When paraphrasing
source material, you can use page numbers to point the reader to
a specific portion of the source, but this is optional. When
paraphrasing, you should follow the paraphrased material with
an in-text citation that contains the author’s last name and the
source’s year of publication (Author, Year) or use a signal
phrase to introduce the paraphrased material with the author and
year (ex: “According to Eriksson (2015)...”). When quoting
source material directly, a page number (p. ) or page range (pp.
) is always required. If the source does not include page
numbers, use a paragraph number (para. ) instead. When citing
in text, parenthetical citations should appear as close to the
source material as possible. The author’s name should never be
separate from the year of publication.
In-text citations point readers to the References page, which is a
list of all the sources used in your assignment. When formatting
the References page, start a new page. Then, type and center the
word References at the top, but do not use any additional
formatting (e.g., bold, underline, italics, quotation marks, etc.).
Alphabetize the references according to the first author’s last
name or by the name of the organization if there is no
individual author for a text. All references should have a
hanging indent: The first line of each reference should be flush
with the left margin, and subsequent lines should be indented.
Finally, each reference should follow APA style, and the proper
formatting will change depending on the type of source.
Conclusion
The last section or paragraph of your paper should be the
conclusion. A conclusion should reiterate the major points of
your argument. To do this, think about developing your thesis
by adding more detail or by retracing the steps of your
argument. You can recap major sections for the reader. You can
also summarize the primary supporting points or evidence you
discussed in the paper. The conclusion should not introduce any
new information in order to avoid confusing the reader. To end
4. the paper, think about what you want your reader to do with all
the information you just presented. Explain what logical next
steps might be taken in order to learn more about this topic. Use
the conclusion to establish the significance and importance of
your work, motivate others to build on what you’ve done in this
paper, and encourage the reader to explore new ideas or reach
other conclusions.
References
Centers for Disease Control and Prevention. (n.d). Coping with
a traumatic event. Retrieved from
https://www.cdc.gov/masstrauma/factsheets/public/coping.pdf
Chaitin, J., & Steinberg, S. (2013). “I can almost remember it
now”: Between personal and collective memories of massive
social trauma. Journal of Adult Development, 21(1), 30–42.
https://doi.org/10.1007/s10804-013-9176-4
Eriksson, M. (2015). Managing collective trauma on social
media: The role of Twitter after the 2011 Norway attacks.
Media, Culture & Society, 38(3), 365–380.
https://doi.org/10.1177/0163443715608259
Kaplan, E. M. (2005). Trauma culture: The politics of terror and
loss in media and literature. Piscataway, NJ: Rutgers University
Press.
Meek, A. (2011). Trauma and media.
https://doi.org/10.4324/9780203863190
National Institute of Mental Health. (2017). Post-traumatic
stress disorder (PTSD). Retrieved from
https://www.nimh.nih.gov/health/statistics/post-traumatic-
stress-disorder-ptsd.shtml
Chapter 11
Writing and Briefing for the Intelligence Community
Good writers are those who keep the language efficient. That is
to say, keep it accurate, keep it clear.
Ezra Pound
Be sincere; be brief; be seated.
5. Franklin D. Roosevelt, on speechmaking
Chapter Objectives
1. Explain the “bottom line up front” style used by the
intelligence community (IC) and demonstrate familiarity with
its use.
2. Be familiar with written IC products (e.g., National
Intelligence Estimates, President’s Daily Brief).
3. Understand and apply the writing techniques used in the IC
(clarity, precision, parsimony).
4. Understand the fundamentals of grammar and structure
necessary for clear, concise writing.
5. Describe the fundamentals of briefing as applied in the IC.
6. Demonstrate the ability to deliver a sound public speech.
Introduction
Typical intelligence analysts perform the following functions on
a daily basis: they review and analyze raw intelligence,
draftassessments, and disseminate those assessments to
policymakers as written products and through oral briefings.
This chapter will describe the various written products produced
by the IC and discuss how intelligence analysts write for and
brief policymakers.
Writing
A brochure about the Central Intelligence Agency’s (CIA)
Sherman Kent School described the Directorate of Analysis’s
approach to writing, stating “[Agency] writing style emphasizes
the bottom line up front, precise and concise language, and a
clear articulation of our judgments and our confidence in them”
(Senate Select Committee on Intelligence, 2004).
This description captures the essence of what intelligence
analysts do: they write for busy policymakers and provide them
with products about complex subjects that are easy to read and
comprehend.
What distinguishes good intelligence writing? Well-written
intelligence products are concise and logical, both in reasoning
and structure. They create clear judgments and conclusions
about complex and ambiguous information that decision-makers
6. can easily absorb. Good intelligence meets the audiences’ needs
and provides decision-makers with what they need to know.
Amid a sea of intelligence products, good intelligence wri ting
draws the attention of supervisors and busy decision-makers and
informs or persuades them. Intelligence reports tell
policymakers what threatens the country— whether it is
something monumental, such as a natural disaster, civil unrest,
or another state’s aggressive actions, or something less urgent,
such as in-depth reports detailing current situations around the
world. Theoretically, policymakers need to read what
intelligence analysts write in order to make decisions; analysts
need only write somethi ng that can be easily read and
understood that addresses a policymaker’s concerns. Though the
concept behind intelligence writing is simple, the art of writing
such products, and disseminating them to policymakers, takes
skill and practice.
Types of Intelligence Writing
Much of intelligence writing is collaborative; analysts write
alongside other analysts within their organizations, or they
write with analysts from other agencies. Analysts may also
write products by themselves. Policymakers and warfighters
read analysts’ papers; oftentimes, the analysts personally brief
policymakers and military leaders about their judgments or
conclusions. Defense Intelligence Agency (DIA) products are
typically written for the Secretary of Defense and the Joint
Chiefs of Staff, CIA products are written for the White House,
and the State Department’s Bureau of Intelligence and Research
products go to the Secretary of State. Most intelligence products
are also made available to Congress.
Intelligence papers can be strategic or tactical. National
Intelligence Estimates (NIEs) are the perfect example of
strategic pieces, as they take an international issue that affects
U.S. national security and assess, long-term, how the issue will
continue to affect the United States in the coming months and
years. Tactical pieces are often more immediate and comprise
information needed by the military or intelligence collectors
7. crucial to carrying out operations.
There are several different types of analytical written
products. DIA intelligence writing instructor James S. Major
writes, “intelligence products have three general forms: basic,
current, and estimative intelligence. Each form might then
describe, explain, predict or evaluate” (Major, 2008). Analysts
also write in-depth or situational studies that examine current
issues and forecast changes. They write warning analyses to
predict the likelihood that certain threats will materialize. They
write basic intelligence, creating an encyclopedic recording of
information pertinent to U.S. security, such as detailed
information about another country’s weapons systems or
military capabilities.
Current, or daily intelligence, involves issues immediately
affecting U.S. security; it is similar to news reports but also
contains classified information. It usually tells a policymaker
what has happened within the past 24 hours and discusses
ramifications of the recent events. This timely information may
be disseminated to decision-makers mere minutes after the
product is written. The President’s Daily Brief (PDB), a
publication presented to the President each morning, is the
perfect example of this (Figure 11.1). The PDB is assembled by
a small team of senior-level analysts. It includes snippets taken
from reports written by analysts from all 17 intelligence
agencies, making it the President’s ultimate morning newspaper.
Senior-level analysts assemble the PDB each night into the
early morning hours, taking reports from thousands of analysts
and distilling the final product down to the best-written and
most timely intelligence. Each morning, the Office of the
Director of National Intelligence (ODNI) delivers the PDB to
the President. He decides whether he wants the PDB briefed to
him in person by an analyst or whether he prefers to read it
himself; George W. Bush preferred the former, whereas Barack
Obama preferred the latter. The PDB does more than merely tell
the President what he needs to know. Rather, its content is
directed to the President, according to his interests and
8. questions. After analysts brief the President, they return to
ODNI and task the President’s questions to analysts to provide
follow-up information for the next briefing (Bensen, 2008).
Figure 11.1 A page from the President’s Intelligence Check List
(PICL) dated June 17, 1961. The PICL was first prepared for
President John F. Kennedy and was the predecessor of the
present-day President’s Daily Brief (PDB). (Source: CIA)
Unlike current intelligence, warning intelligence looks at
potential threats against U.S. interests and prioritizes the issues
with which the IC is concerned. In her classic military
textbook Anticipating Surprise: Analysis for Strategic Warning,
former DIA analyst Cynthia Grabo (2002) defined warning
intelligence, stating:
Whether or not an immediate crisis or threat exists … the
function of warning intelligence also is to examine
continually—and to repeat periodically, or daily if necessary—
any developments which could indicate that a hostile state or
group is preparing, or could be preparing, some new action
which could endanger U.S. security interests. It renders a
judgment—positive, negative or qualified—that there is or is
not a threat of new military action, or an impending change in
the nature of ongoing military actions, of which the policy
maker should be warned.
Analysts construct warning analysis based on indicators and
look for the existence of certain facts, deployments, or
reports—or the lack thereof— which indicate whether a threat is
valid. Analysts ask such questions as, “If this threat were real,
what sort of things would happen before it emerged?” Such
things, which must be present for a threat to materialize, are
known as indicators. Warnings can be both strategic and
tactical. A warning is never a certainty—rather, it is the
analyst’s most educated prediction about what might or might
not happen. Most of all, warning analysis alerts the policymaker
to real threats and assuages their concern regarding fears that
are unlikely to materialize. Warning analysis serves as a
9. compass to let policy-makers know what should or should not
concern them (National Security Agency, 1981).
Although estimative intelligence also contains analytical
forecasts regarding what might occur in the future, it does not
serve the same function as warning analysis. Warning analysis
starts with a threat and examines whether any indicators exist to
determine if the threat will occur. Estimates, on the other hand,
“are not predictions of the future. They are considered
judgments as to the likely course of events regarding an issue of
importance to the nation. Sometimes, more than one outcome
may be estimated” (Best, 2011). Instead of beginning with a
threat, NIEs, the most common form of estimative intelligence,
look at a host of current situations to examine the way they
might affect national security within a given timeframe.
Analysts from across the IC assemble NIEs, which are described
as (Senate Select Committee on Intelligence, 2004: 8):
[the] most authoritative written judgment concerning a specific
national security issue … [NIEs] provide policymakers in both
the executive and legislative branches with the best,
unvarnished, and unbiased information—regardless of whether
analytic judgments conform to any particular policy objective.
Members of the Executive Branch and Congress as well as
military commanders often request NIEs from the IC.
In NIEs, analysts assess the issue at hand and forecast how the
issue might further develop in the future. Oftentimes, analysts
include alternative analysis to document the dissenting opinions
of those writing the product; because so many people across so
many agencies are involved in the writing of an NIE, analysts
often fail to unanimously agree on their final judgments. A 2002
NIE about the nuclear capabilities of Iraq contained a footnote
describing the Department of State Bureau of Intelligence and
Research’s disagreement with the consensus opinion of the
report; although the majority of intelligence analysts believed
that Saddam Hussein had weapons of mass destruction (WMDs),
the State Department disagreed, based on their prior
knowledge of France’s involvement with Niger, the country that
10. the NIE alleged had sold uranium to Iraq.
Analysts also write what intelligence veteran Arthur Hulnick
terms in-depth reports—these situational reports and profiles
cover myriad topics intended for use by policymakers. The
reports can be long or short. These are not intended for
policymakers who have decision-making authority. Rather, they
are intended for use by working-level policymakers who
continue to work for long periods of time on certain projects
and need additional and detailed information.
Writing for an Audience
Analysts write different types of intelligence products. They
must understand that the audience for current or daily
intelligence is different from the audience for estimates or in-
depth reports. Policymakers, who use intelligence to help them
craftpolicy, require different information from military leaders,
who use intelligence on the battlefield. Analysts must prove the
value of their product to their audience by making the product
relevant to the audience’s needs. Analytical writing must
answer the “what,” “so what,” and “why” questions of decision-
makers. Policymakers and military leaders are routinely
inundated with more information than they can ever possibly
process; therefore, the analyst must demonstrate the value of
their analysis or it will go unnoticed.
When writing, analysts must keep in mind their readers’
occupational positions or rank and their level of influence. A
policymaker’s position will affect what interests them as they
will be interested in the things relevant to their authority.
Analysts must also understand their readers’ level of
expertise— if the reader knows a lot about a subject, an analyst
can forgo background information and detail. The analyst may
be challenged to tell the reader something he or she does not
already know. On the other hand, if the reader has little
knowledge about the analyst’s topic, the analyst must adjust and
make any complex judgments understandable.
In addition to understanding the reader’s background and level
of expertise, an analyst should assess what the reader will want
11. to know about the topic. For instance, military decision-makers
will require different information than the Secretary of State
because both entities serve different purposes and use
intelligence in different ways. Analysts should anticipate the
questions that their readers will ask and attempt to answer those
questions within the body of the work.
There are many publications throughout the IC; some are
interagency and require participation from the entire
community. Different publications provide the proper venue for
different types of intelligence. Just as a novel is not the place to
explain in detail how to construct a house, analysts know to
publish different types of analysis in the appropriate
intelligence publications. When the President receives daily
intelligence in the PDB, that intelligence is merely intended to
discuss current events, primarily within the past 24 hours. The
PDB is not intended to alert the President to impending terrorist
attacks or to assist him or her in declaring war or ordering an
attack. Many people criticized the IC after September 11, 2001,
because the PDB contained at least one entry related to the
impending attacks. An August 6, 2001 report discussed
terrorists’ possible use of commercial aircraftto attack U.S.
buildings. Intelligence officials, however, have defended the
President’s oversight. Hulnick (2006: 965) explains:
[N]ormally the PDB would not have been the kind of
intelligence product used for warning. The warning would have
been delivered in a much more specific document devoted
entirely to the subject.
Intelligence analysts must place information in the proper type
of publication. For example, information suggesting a terrorist
attack should not be nestled within the many reports included in
a PDB. Rather, such information should appear in a situational
report or even an NIE; the information is crucial to national
security and deserves the undivided attention of policymakers.
How to Write Intelligence Products
Although an analytical report may crucially influence a
policymaker’s ability to make a decision, chances are the
12. policymaker will have very little time to read through the
report. Decision-makers are extremely busy people, and they
likely will not read a report word for word. Therefore, the
golden rule of intelligence writing is BLUF—bottom line up
front. Unlike academic papers, which posit a thesis early into
the paper and save the grand conclusions for the very end,
intelligence papers need to tell a policymaker the main point in
the first paragraph on the first page of the paper. The BLUF
should be written as a declarative sentence; for example, “in the
last six months, Utopia’s currency has destabilized, the military
has revolted against the government’s executive power, and the
country will very likely become a failed state within the next
three months.”
Thanks to the BLUF format, if a policymaker has only a few
seconds or few minutes to read a report, he or she will see, with
ease, what the report is about and what key judgments the
analyst has made. The BLUF answers the question of “so
what”—it conveys the meaning behind the analysis. After
reading the BLUF, if a policymaker wants more detail they can
continue reading for information about evidence that supports
the bottom line. Like an inverted triangle, intelligence reports
begin with generalized information and later move to more
specific information. The most important information should be
placed at the beginning of the paper. With BLUF, information is
distilled to its main point— in one or two sentences, what must
a policymaker learn from reading a report? That crucial
information belongs at the beginning of the paper.
Although few students or analysts have had the experience of
being a policymaker, they can often identify nonetheless with a
policymaker’s limited ability to read something because of time
constraints. College undergraduate students receive lengthy
reading assignments; graduate students often receive
assignments for more pages of reading than is possible for most
people to complete. Sometimes, students must skim the
assignment. Although skimming is never the ideal, most
students have at one point or another become overwhelmed with
13. class work or procrastinated to the point that they must skim an
assignment for brevity’s sake. Any student who has done so
knows that some assignments are easier to skim than others;
when students are given long chapters or books with paragraphs
that stretch for pages, ambiguous or complicated language, and
few subheadings or summaries, trying to glean the meaningful
information from the product in a short amount of time turns out
to be difficult or even impossible. Alternatively, a textbook
with summaries at the beginning of each chapter, short
paragraphs, informative subheadings, and easy-to-read language
is much easier to digest in a short amount of time. Intelligence
writing should follow such an organized format; headings,
bolded conclusions, and clear, concise language help make
intelligence products readable.
Magazines and newspapers are almost always easier to skim
than books because they include summaries, subheadings,
shorter paragraphs and words, and less content. Many have
likened intelligence analysts to journalists. The ability to write
a report that can be easily read is a true talent in the IC and
something that distinguishes an analyst from his or her peers.
To write easily readable papers, intelligence analysts should
organize the structure and order of their writing before
beginning the first draft. Analysts need to know what they mean
to say before they say it. Writing intelligence is not the same as
writing a novel—some novelists sit down, begin writing, and
watch as their characters and plot unfold in unexpected ways.
An intelligence analyst does not sit down, start typing, and see
where things go; they do not posit, “I’ll figure out, as I write,
whether or not X country has weapons of mass destruction.”
Rather, they think about what they want to say ahead of time,
organize their thoughts accordingly, and draftan outline. Once
they are sure of what they want to say, they begin writing. This
method of writing helps to ensure that the analysis is sound and
that conclusions are firmly supported by evidence.
Analysts must also crafta compelling title that informs
policymakers about the substance of their paper. Because there
14. is so much written each day within the IC, when senior analysts
put together such documents as the PDB, they often look first at
the titles of the papers they receive. If a title fails to spark any
interest, the analysts may disregard the paper and not include it
in the PDB or ever give it a close reading. In the past, IC NIEs
have used the following titles:
Iran Under Rafsanjani: Seeking a New Role in the World
Community (1991)
Insurgency and Counterinsurgency in Peru, Colombia, and
Ecuador (1987)
PRC (People’s Republic of China) Defense Policy and Armed
Forces (1976)
Communist Military and Economic Aid to North Vietnam,
1970–1974 (1975)
China’s Strategic Attack Programs (1974)
Possible Changes in the Sino—Soviet Relationship (1973)
The Short-Term Prospect for Cambodia Through the Current
Dry Season (1973)
Communist China’s Reactions to Developments in Laos (1971)
The Soviet Role in Latin America (1971)
Capabilities of the Vietnamese Communists for Fighting in
South Vietnam (1969)
The Potential for Revolution in Latin America (1969)
The Short-Term Outlook in Communist China (1968)
Khrushchev, Castro, and Latin American (1963)
Notice how each of the titles informs the reader of exactly what
the NIE will discuss; the titles are not merely descriptive but
also analytic. They signal the question that the BLUF will
answer. They do not use creative titles that leave a reader
guessing what the report will discuss. Notice the eye-catching
1991 NIE title, “The Winter of the Soviet Military: Cohesion or
Collapse?” Without the added phrase, “cohesion or collapse,”
the reader would have a difficult time determining what the NIE
discusses—is the NIE literally discussing the winter season in
the Soviet Union? Is the NIE discussing a figurative sort of
winter, and if so, what exactly does the author mean to say?
15. Analysts must remember that when writing they are putting
together an argument supported by evidence. By argument, we
mean that analysts have examined a situation, issue, or group of
people and decided that something is a certain way. For
instance, they have decided that a dictator poses a threat to U.S.
national security, they have decided that a country’s economic
instability could result in human rights violations, or maybe
they have decided that a certain strain of virus will likely lead
to an outbreak. In each instance, the analyst must prove that
their conclusion—their argument for how the world is—is
correct. To prove their argument, analysts must support their
contentions with evidence. Thus, to write a good intelligence
product, analysts start by assembling the best sources they can
possibly find. When conducti ng research, many students
perform a cursory internet search and use whatever sources
appear first in the web browser’s results. This method of
identifying sources does not incorporate the rigor needed to
conduct good open-source intelligence analysis. Great analysts
seek to identify the best sources pertinent to their topic. They
seek to incorporate the greatest classified raw intelligence and
the best open-source intelligence. Above all, analysts verify the
veracity of their sources. They determine whether the source is
unduly biased or inaccurate. If a source is unreliable, they do
not use it in their writing, or they heavily caveat the source by
alerting the reader to the source’s possible unreliability.
When putting together sources for a writing assignment,
analysts should question the credibility of all the information
they come across. Even products written by so-called experts
can be misleading or wrong; analysts should verify beforehand
that the sources and the conclusions within the sources they use
are legitimate. In an ideal world, multiple sources would
corroborate conclusions. Unfortunately, the nature of
intelligence analysis means that sometimes analysts will have to
rely on questionable or sparse source material. Despite the need
to verify sources, sometimes the needed information simply is
not there, or it is not there in totality. Because of this, analysts
16. often reach certain judgments; however, some judgments are
more strongly supported by evidence than others. NIEs and
other intelligence products incorporate confidence levels. Thus,
analysts make judgments and subsequently indicate whether
they possess a high, moderate, or low level of confidence in
their conclusions. This alerts policymakers to how sure the
analyst is regarding what they are saying. Indicating confidence
levels is crucial to intelligence writing; otherwise, policymakers
may take for granted that the analysts’ judgments are all well
supported by intelligence. Policymakers often see only the
analysts’ conclusions; they do not see the amount or credibility
of information supporting those conclusions. To make it clearer
for policymakers, intelligence analysts must indicate their
confidence levels.
In addition to confidence levels, analysts also use estimative
language to convey the likelihood that something will happen.
This is different from confidence levels because here the analyst
is not saying how confident they are in their sources or their
information; rather, they are saying how likely something is to
happen or not.
To illustrate, consider an analyst who is investigating whether a
country’s leader is in good health and whether the leader is
likely to die within the next year. The analyst may have a
human intelligence (HUMINT) report from a source whose
reliability is either not good or has yet to be established; the
HUMINT source may report that the leader is in the final stages
of battling cancer and has fewer than six months to live. Thus,
the source says the leader is very likely to die. The analyst,
however, is unable to substantiate the HUMINT source’s claim.
It’s possible that aside from the HUMINT source and a few
recent photos of the leader, showing weight loss and apparent
frailty, the analysts will have little to help them conclude the
current health state of the leader. Therefore, an analyst might
judge only with moderate confidence that the leader will soon
die, based on the scarcity and unreliability of their sources.
Because an unreliable source has indicated that the leader is
17. very likely to die within the next six months, the analyst would
say there is a likely chance the leader will pass away in the next
month but caveat that estimative likelihood by also indicating
his confidence level in that likelihood. Thus, the analyst would
write that they have moderate confidence that the leader will die
within the next year.
Finally, good intelligence writing must include analysis. Novice
intelligence writers make the mistake of merely describing a
situation without providing any real analysis or interpretation.
Analytical judgments are crucial to intelligence work; no matter
how well written an intelligence product is, if it fails to convey
meaningful analysis, it will likely be of limited utility to
decision-makers. Analysts cannot merely describe a situation.
Instead, they must cull, from the many sources available, the
most relevant information that will allow them to draw
conclusions. Then, they must take the information and provide
new insights into the subject matter. Analysts cannot merely
describe the important information available to them; rather,
they must make sense of the information and answer the
underlying “so what” and “why” questions. Analysts do not
simply retell the contents of raw intelligence or relay the
history of a certain topic; rather, they interpret the meaning of
the information in light of the policymaker’s needs. They
provide the framework for policy-makers to understand the big
picture. Effective intelligence writing incorporates sophisticated
analysis and interpretation. To learn more about analysis,
see Chapters 5 (“Barriers to Analysis”) and 6 (“Analytical
Methods”). When reviewing their reports, analysts should make
certain that they have gone beyond description and included
their own analysis.
Good Versus Bad Intelligence Writing
In the past, certain analytical products have not fully aided
policymakers and military leaders in making decisions. The IC’s
2002 Iraq NIE is a prime example of a poorly supported
intelligence product. The NIE concluded that Iraq was
“reconstituting its nuclear program.” In the first paragraph of
18. the NIE, analysts concluded in BLUF form (National
Intelligence Council, 2002):
Iraq has continued its weapons of mass destruction (WMD)
programs in defiance of UN resolutions and restrictions.
Baghdad has chemical and biological weapons as well as
missiles with ranges in excess of UN restrictions; if left
unchecked, it will probably have a nuclear weapon during this
decade.
Unfortunately, in the Iraq NIE, analysts relied on outdated and
unreliable sources. Only one primary source claimed that Iraq
had restarted its nuclear program, but the source was unreliable.
Several years later, a Senate report concluded “the Defense
HUMINT Service (DHS) demonstrated serious lapses in its
handling of the HUMINT source code named CURVE BALL,
who was the principal source behind the IC’s assessments that
Iraq had a mobile biological weapons program” (Senate Select
Committee on Intelligence, 2004: 26). Additionally, the analysts
who wrote the NIE assumed from the beginning that Iraq had
WMDs. They used the available evidence to support this
conclusion. A better approach would have been if the analysts
had first asked whether Iraq had WMDs and then looked to see
which answer the evidence supported. Since the publication of
the Iraq NIE, the IC has changed the way it writes NIEs. Today,
the CIA’s National Clandestine Service, which coordinates the
capturing of HUMINT, must verify any human sources used to
support conclusions drawn in an NIE. Such a review is intended
to mitigate the use of unreliable sources (Bruno & Otterman,
2008).
Since the Iraq NIE, the IC has encouraged analysts to
incorporate more alternative analysis. Rather than assuming that
their conclusions are correct, analysts must consider other valid
possibilities. Consider a court case— most cases that end up in
court can be argued in two different ways. The prosecution or
plaintiff has their own version of the story and the defense,
another. Both sides discuss roughly the same set of events or
people. Yet, they subscribe to very different interpretations. In
19. the same way, intelligence is not clear-cut. Often, intelligence
writing relies on speculation—analysts may believe that
something is a certain way, but they rarely have irrefutable
evidence to prove their conclusion one way or the other.
Therefore, when writing an …
HR management
HR strategy management
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How monotonous it appears, when you thud surpassing that off
from of paper, to make a powerful and requesting hour method.
It's generously inspected and far chased for once continuously
social request free. Hence for what reason is it so risky?
The weightier possible response is that it'll ordinarily be
20. endeavoring, anyway, by misuse a disentangled technique, by
unsharpened understanding your alliance's wants and by having
the visualization to pick the senior fundamental hour
components, structure progress is made a disaster zone less
progressed.
The exertion is significant for a couple of reasons. A spoke to
methodology explains the whoopee of first importance
gathering. It picks the scale, structure, and interpretation of the
goody expected to kick the skillet it and guarantees that every
one-hour urging is adjusted as per merchant wants – the premier
vital might wish to of all – joined HR! For what reason is it
essential? The right response is that AN undertone will imagine
to include proficient in its picked half, by the by except for
inside the occasion that it's the various leveled topics to make
this potential, its official social event would be all virtually
encouraged to re-change its longing. All affiliations, regardless
of whether or not driven results or associations, might want the
most natural human windfall offered to zest the pebbles those
things or associations. Johansson, P. (2009).
1. Changing business and hour wants
The business' goals – that is its significant destinations – sit at
the part-way of any hour method so on retread merchant and
hour wants one essential solicitation ought to be replied, "Can
that alliance's internal cutoff zest the pebbles its merchant
objectives?"
This is the spot hour gets most assessment. The cutoff is
reliably litigant for neglect to unsharpened handle its business,
goals, and reasoning for implementation these objectives, and
its game organizes and how it gives to its clients. For the people
that start at as of now see the sales of their business, it's
surprisingly not laborious to see any place the visitor has strong
part-way skills and where the visitor usually is sensitive. A
segment of the time these insufficiencies are concerning
fundamental structures or strategies, at any rate, an unconfined
deal of efficiently – and basically for an hour – these lacks
identify with the idea of the work power, its inspiration, and
21. worthiness to pass on connection execution. Working out a
tideway to get a handle on that merchant and any place its status
might be a fundamental starting move towards choosing the
hair-trigger hour interventions that structure the understructure
of an hour system.
1. Stage 1: plot achievement. To have a spot at the dynamic
table, an hour should get a handle on the business' way arriving
at hair-trigger targets and courses.
2. Stage 2: Align and set that hour objectives.
3. Stage 3: Formulate all-out activities to hit those objectives.
4. Stage 4: Get everyone to search for in.
5. Stage 5: life
Basic engineering is the way toward choosing the association's
significant lot of objectives and managing up the goals
necessary to unzip them. The strategy fuses AN inside and out
valuation of manna and foreseen conditions, which will stupefy
the alliance's topics to succeed its key. A merchant system
might be a future-engineered game organizes making and
boosting advantages to unzip the associations critical. To
sufficiently execute that methodology, each breaking point
inside the merchant needs to transpiration its semester system to
the last merchant technique. Johansson, P. (2009).Regardless,
it's simple for helpful and semester pioneers to slide into a
limited "storeroom" point of view of their strategy. Thinking
well-nigh everything, each breaking point has specific areas of
transferal - hold and bookkeeping, deals and showing, works
out, HR, data advancement, and creation. Notwithstanding,
interchange singular semester structures to the last merchant
theory causes the framework to be sufferer sufficiently. The
hour work, very various cutoff points, is explained with and
impacts the minutiae and execution of the variegated merchant
limits. This can be isolated most in a split second in HR's
undertaking wholesale staffing responsibility, at any rate,
extricates up to the unsharpened life-case of work. The hour
work joins together and impacts the unmistakable merchant
works inside the going with locales:
22. • Talent procurement;
• Performance the board;
• Instructing and improvement;
• Laborer upkeep and obligation;
• Employment law consistency;
• Compensation and benefits; and
• Safety and security.
Right now, cleansing the hour structure to the alliance's
merchant tideway is urgent to implementation the associations
polar.
Game-plan is that the relationship between method and
execution through correspondence. Sanitization ways envision
that hour should:
• See the merchant technique;
• Assess current conditions;
• orchestrate and finish the hour strategy; and
• Live and survey results and transpiration contrasting.2.
Developing that HR strategy
Logically essential information and perception of that merchant
objectives and the system will recognize potential dangers and
openings inside the include and nature of human resources
required by that alliance. This, during this way, acknowledges
the hair-trigger things of that time unit system, and accordingly,
the quiet swimmiest of giving regardless of that undertone
needs to progress.
It is in like way imperative that the time unit pack remembers a
raised level of worthiness for fixing enormous time unit
intercessions and their connectedness to merchant execution.
This needs expert time unit thinking and sees the first
mediations and, similarly essential, anyway, they coordinate
withal to use connection execution. If there's a ground-breaking
need for the connection to build up its undertone limit, to
Illustrate, wouldn't it be reasonable for that to transpiration that
payment procedure to support this goal? Just if the dynamic
structure depicts the accountabilities unmistakably at each
stratum of the alliance, is that time unit stow choosing and
23. making versus them? This can be a joined time unit rented with
working.
Another worry for time unit is any place it should construct key
intercessions. Simple, it either follows that mart trundling or is
persuaded by elective essential occasions, to Illustrate, a
merger, a guaranteeing concerning, or partner modification in a
merchant course. Hair-trigger human resources the load up is
that the connection between partner affiliation's time unit and
its strategies, objectives, and goals. The point of hai r-trigger
social windfall the chiefs are to:
• Advance ability, progress, and status.
• Develop a fit explanation, dynamic culture.
• Improve merchant execution.
All together for a hair-trigger human asset, the workbench to be
unimaginable, (HR) should make do with a fundamental
whoopee as a key emphasize once troupe frameworks are made
and finished. The first-time unit is commonly appeared
throughout totally reverted exercises, to Illustrate, securing,
arranging, and repaying specialists. Pause, J., & Boon, C.
(2009).The first-time unit consolidates looking manners by
which time unit will immediately stupefy an affiliation's
headway. Time unit work power got the endangerment to get a
primary method to oversee making and holding representatives
to manage the issues of the affiliations significant lot plans. HR
issues are regularly partner uninteresting obstacle to navigate
positive relationship; there is a considerable extent of
variegated segments which will derange merchant visionaries
and rationalization them to segregate timid decisions that ruin
the activities for their operators similarly as their business.
Affiliations can, without question, be profitable once all social
occasions are up-and-coming toward similar targets. The first
time unit completes a towage of workers and picks the activities
expected to build their discerning thought process to the
affiliation. Hair-trigger human resources the executives, what is
more, use definitive results of this towage to shape time unit
systems to manage unskilled worker insufficiencies.
24. Coming up next are focal points of important human windfall
the board:
• Expanded work fulfillment.
• Higher work culture.
• Improved paces of vendee commitment.
• Prudent windfall the chiefs.
• A proactive way to deal with oversees directing specialists.
• Boost efficiency.
Key human windfall the chiefs are fundamental for the upkeep
and progress of incredible value workers. Thinking well -nigh
everything, representatives can finger respected and wish to
stay with partner troupe that puts a premium on expert support
and obligation. Before that execute key human windfall the load
up, that should fabricate a first-time unit engineering strategy
vituperate the systems underneath:
1. Build up a shielding comprehension of that affiliation's
objectives
2. Evaluate that time unit topics
3. Examine that present time unit limit pondering that
objectives
4. Gauge that affiliation's future time unit prerequisites
5. Confirm the gadgets required for representatives to finish the
worriedness
6. Actualize the human windfall the boarding procedure
7. Examination and remedial minutiae
8. Assessing that present time unit limits can transpiration that
to get a handle on the specialists that have and how they
increase satisfying that goals and destinations. Besides, that
should, in the same way, handle a limits stock for every
unskilled worker. Aptitudes inventories help that to find that
specialists are executives explicitly zones.
9. It, what is more, urges that to comprehend the specialist's UN
organization has partner devotion for stuff discovered in an
extremely express bit of that affiliation. A no-go time to ass’s
limits is all through partner presentation synopsis.
Notwithstanding, the quality presentation study is flopping
25. awfully. Take a goose at our guide the principal skilled method
to organize a paid and results-driven execution research though
acquiring the things stock that might want from those workers!
Pause, J., & Boon, C. (2009).Since the victory of fundamental
time unit relies upon anyway well it interfaces slantingly that
affiliation's goals, that have to have wary energy well -nigh that
centers, targets, and mission. That'll get the endangerment to
have the nomination to verbalize each of that short and
significant lot styles for minutiae to the cowardly time unit
representatives. Ensuring unendingly from of that affiliation's
objectives can hike it less confounded for time unit work topics
to style a reasonable windfall the official's methodology.3.
Organizational performance
Dynamic execution is that the procedure by that merchant
targets related objectives are fell and directed wideness and
lanugo a connection. It offers partner troupe and method for
intuition to any or all elective time unit urging and, for sure, the
senior evident opportunity to impact merchant achievement,
rising HR's name and obligation. HR needs to construct and to
solemnize a strong presentation of the chief’s technique that
characterizes out execution targets for all degrees of workers
inside a business. This can be an opportunity to shape line
officials' aptitudes in having the visualization to disperse and
set stretch fixations for their business. A vital tad of this
technique is an oversized execution survey strategy, which
supplies people viewing concerning what has been ripened –
what individuals have progressed marvelously and not very
well. The third stage could be a mindfulness inspect strategy;
any place single nature and insufficiencies are perceived for
desires} overdue surveying and meeting conclusive movement
needs.
4. Various leveled set up and structure
The dynamic course of action is that the structure, size, and
structure of the alliance expected to manage clients' issues. It
mirrors the association shapes that drive the system and picks
26. various leveled understanding and flexibility. These techniques
are frequently a wellspring of preferred position or wellsprings
of disillusionment, absurdly entrancing time, cost, and assets.
Choices affecting the structure, size, and estimation of the
alliance will be in concurrence with the business technique. It
should be conventionally direct to find out whether partner
connection places resources into a business venture, courses of
action or gathering, to Illustrate, and whether the alliance is
heightening its work technique limit.
As people specialists, the action of the time unit is to overhaul
the structure and development of the business. Underlying
insufficiencies allow re-attempt any tad of the connection by
seeing and jumping up fitting improvements, lessens in size or
cost, or climbs to the idea of the activity.
On the contrary hand, collaborator qualities are an indication of
the time unit social affair to support real ability.
5. Key resourcing
Accomplishing clearness all through the association's structure
is significant at the same time for resourcing systems to figure
honorably. If the connection is evident concerning its critical
occupations and accountabilities, this may depict the limits and
information had to know the work and select pivotal resourcing
needs. Picking that resourcing strategy recommends perceiving
extraordinary fundamental components. These shifts from the
techniques expected to choose resourcing needs, the philosophy
to haul inside the invaluable people, and in this manner, the
frameworks for learning and choosing the ideal individuals. The
time unit contains a robust ordinary duty inside the aggregate of
the previously referenced. Also, it's fundamental to ensure each
measure of the resourcing improvement is adjusted and in direct
reaction to the primary goals. Another critical piece choosing
the achievability of any resourcing technique is that they should
27. assemble a 'selection brand.' The picture (or brand) of the
association appears to the enlistment market will either bolster
or undermine the activity of a resourcing system.
6. Connection movement
If essential resourcing is associated with giving a pipeline to
getting outside capacity, by then partner alliance's progress
system is that the strategy by that the time unit pack picks what
changes and upgrades got the opportunity to be made to the
current power. • Wontedly these reactions twiddle yonder at
three levels – the individual, get-together, and undertone – and
each one is all virtually found to unzip vast degrees of
supervisory execution. It needs a nitty-gritty by viewing of the
primary destinations and transparency concerning the gifts to
execute it—basic and science-based strategy. OD could be a
proof fundamentally based and sifted through the framework. It
can't requite one thing and exertion and seeing what occurs. It's
associated with intelligible vituperate disclosures as
information and making a sifted through and controlled method
inside which questions are attempted. In the long run, it's
associated with testing if the results reflect the objective of the
petition. • Build topics to shift and victorious at the
increasingly important quality. Complete resurgence is focused
virtually various leveled adequacy. It, at this moment, unique
(business) results. These will move between affiliations; in any
specimen ordinarily, they are doing wire mamba associated
execution, consumer resolves, various leveled half duty, related
an exclusive topics to transpiration and reestablish the alliance.
These don't towards to be for each situation self-evident. A tad
bit of the time it's associated with collecting a status, in any
case, that is portrayed. We will unbridle these results later at
present • Developing, improving, and standing procedures,
structures, and techniques. The last smidgen of our definition
conveys that pure movement applies to changes in methodology,
architecture, plane as frameworks. This prescribes a framework
approach, any place we tend to spin virtually an entire,
supervisory structure. This will combine the total relationship,
28. on any occasion, one region, or a solitary working environment.
Different leveled set up has gotten unendingly rudimentary
when it moderate. The current world is depicted by Volatility,
Uncertainty, Complexity, and Ambiguity (VUCA). This VUCA
world needs new sufficiency from affiliations, and wildfire
resurgence is that the way to its finish. Development reactions
can develop merchant aptitudes, the use of merchant limits
(each withal these lines wontedly alluded to as capacities), and
consequently the lead portions – the entirety of that raise
partner connection's persuading presentation. Its hair-trigger at
an individual level, perfectly for senior people, that they finger
their progress needs are in understanding which they're
equipped with the skills to finish their commitments. At a social
event level, it depicts people's topics to icon with others
dexterously and transpiration individual and get-together
aptitudes. Action to merchant objectives – the entirety of that
ensures that the connection is well-nigh up to lapse its goals.
We tend to start at right now straight off thought well-nigh the
goals of dynamic improvement. The goals separate per
association. Goals will meld developing gifts, by and signi ficant
livelihoods, a tad of the pie, moral or probably social attributes,
and the overall topics (or status) of the connection. If there
would be one focal objective, it'd broaden the alliance's
capacity. Power is the possibility that every syndication has
unique resources and limits that encourage the relationship to
win inside the calling. This could be the people (a merchant
throne like Leon Musk, or the Google assembling), a specific
issue (Space), overwhelming assistance (Four Seasons Hotels),
or culture (Zappos). It will similarly be the methodologies by
that responsive the undertone is too dynamic merchant space
requests. Inside the occasion that what’re essential to goody by
an opportunity, perhaps, it will set that bounty inside the
respective five years. The objective of O.D. is to build up these
purposes of reading, as they'll engage a merchant to win inside
the calling. This derives conclusive resurgence contrasts from
the unplanned transubstantiation technique. O.D. bases on
29. towers the alliance's topics to outline its current working and
retread it to unzip its objectives. It is, at this moment, a
resulting framework. However, transubstantiation structures
areas regularly as feasible rapidly. This, in the same way,
underscores the significance of O.D. At the present time,
transubstantiation is renovating into an unspoiled issue. O.D. is
a fundamental method to oversee making specific this
substantial change.
7. Remuneration and great conditions A significant part of the
time alluded to as a remuneration framework, the subtitle for
pay and platonic conditions structures is to switch the sit-in of
the connection to the way any place it reimburses its set, giving
the many main impetuses and inspiration required for a
relationship to terminate its objectives. Its components are a
tousle of wiring compensation, rewards, wholesomeness
sharing, share choices, Associate in helping a stratum of
unobjectionable favorable conditions, ordinarily subject to a
whop or contender models, and the connection's topics to pay.
Deliberately, the areas of associate in helping alliance's prize
methodology can recreate the real execution culture of a
business. Affiliations contract individuals individual to succeed
their legitimate targets, and others be a piece of relationship to
win money and gather their occupation. Maybe the most
straightforward issue why people are a piece of contact inside
the remuneration and inclinations, pay rates, inside focuses,
impetuses, and so withal that is given to them. Tropical to the
affiliation's name and merchant profile, the mamba offered as
pay is essential in drawing in people to icon for the association.
A ton of the payment and upper conditions provided to
operators, a ton of is their dedication, inspiration to think, and
progress undo. Regardless, affiliations that supply lesser bounty
see an upper wearing lanugo rate and less enjoy workers. Those
parts encourage in making payments, and inside focus a
tremendous consider tenancy faculty. Salaries of workers are
portrayed by a couple of parameters like appreciation, preparing
organization, and so on. In senior association, aptitudes like
30. assembling the executives, correspondence the make full,
movement, time the officials, and so on are moreover thought of
while completing the bounty tuft There is an stressing that
affiliations winnow pay to be a key undertone switch and are
intelligently work reverted streets concerning new practices –
pack rewards, as a case, made plans for rising get-together
execution or aptitudes/direct parts to up skill the sense or
twosome culture or first alteration. Partner in helping
affiliation's prize game-plan explicitly points of interest by
clearness concerning that fluctuated sections of unconfined
importance technique it ways to help.
8. Undertone culture: Culture usually is outlined considering the
"path during which we will in unstipulated total things modify
here" – the way any place the connection presentations,
responds, and works along. The example inside the last ten to
fifteen years has been to switch differed leveled lead plane an
unconfined deal of relentlessly with clients' wants, making
consumer confronting units and soft-hued vendee practices. This
has been a quick lattermost result of the exclusive contention
virtually the issue, quality, costs, and bundling. In a re-
changing Associate in helping connection's style, there is an
official most popular position and preferred position through
improved assistance. H.R. bundles that are determinedly
associated with the connection's social need will lead these
activities through their comprehension into syndication neural
structure science, perhaps, depicting new practices and work
styles, and through their skills in shifted leveled progress and
having the determination to supply resurgence reactions for
terminating the updates. Arrangement of spanking-new
importance procedure The eight areas depicted here structure a
standard model of the principal deliberately utilized components
of hour systems. It's fundamental to pick the individuals who
are ordinarily necessary to a tropical alliance. This is commonly
out and yonder the preeminent essential breaking point hour
packs act in stool affiliations. An hour should segregate topics
for all areas of the worriedness in a financially smart and
31. valuable way. Lamentably, increasingly vigorous staff is less
enthused in regards to gathering than past ages, wrong
expecting that the merchant can't whet unbearable for them.
Reverted in the same way guess making employments is less
secure considering of its dependence on temps to oversee
coincidental or sporadic spikes current. Remuneration can once
everything is guaranteed in do be the other most noteworthy
forfeit of working withal in gathering by unpleasant materials or
bought stock. Wages vacated are lacking to yank in work
trackers searching for the most well-appointed pay rates,
rewards, spanking-new conditions, and focal points. Hour
bundles should segregate the most natural tousle of those to
haul in prime up-and-comers while interchange all pay
Associate in Helping motivation exercises to execution markers
and managing inside a taxing dispensing orchestrate. Though
social insurance financing alimony setting out inside the U.S.,
hour super abound have the hazardous worriedness of
disinfection the necessities of workers with expanding costs.
Each piece of vantage affiliation—plans, supporting, re-
appropriating, and so on. — will hugely stupefy the affiliation's
fundamental concern. Capable execution, the workbench moves
master obligation and, as a result, improves sufficiency and
financial reserve execution. Hour manager at social wires
affiliations will structure and execute worker evaluation
programs inside or use outside experts to underpin weightier
practices. H.R.'s topics in operator and work relations are
essential in gathering. In unionized affiliations, work relations
and strategies commonly sway troupe financials and
furthermore the rudimentary concerns?. H.R.'s topics to remain
up positive and salubrious expert and work relations can't be
made lightweight. An hour makes an unswerving for be
specialist’s parturient law and stressing that hair-trigger players
inside the troupe are, at any rate, familiar with all standards.
Hard consistency the workbench engages conveying
relationships to remain up significantly savvy ways that from
cases and liabilities once questions escalade among associations
32. and workers.
Precisely once the key components are washed-up up, there are
no-go fundamental demands that the hour stow should demand
itself as each segment from the framework is considered
subsequently:
START – What are we tend to not doing all things considered
that the merchant wants from us?
STOP – What might perhaps or not it fits for the United States
of America to quit doing considering the way that it will join,
not respect?
Proceed – What are we tend to do that underpins the connecting
with the methodology previously?REFERENCE:
1. Johansson, P. (2009). HRM in changing organizational
contexts. In D. G.Collings & G. Wood (Eds.), Human resource
management: A critical approach (pp. 19-37). London:
Rutledge.
2. ^ Callings, D. G., & Wood, G. (2009). Human resource
management: A critical approach. In D. G. Collis & G. Wood
(Eds.), Human resource management: A critical approach (pp.
1-16). London: Rutledge.
3. ^ Pause, J., & Boon, C. (2009). Strategic HRM: A critical
review. In D. G. Callings, G. Wood (Eds.) & M.A. Reid, Human
resource management: A critical approach (pp. 38-54). London:
Rutledge.
4. ^ Clerk, G. (2009). "Industrial relations and human resource
management". In D. G. Callings & G. Wood (Eds.), Human
resource management: A critical approach (pp. 238-259).
London: Rutledge.
5. ^ 1928-, Armstrong, Michael (2009). Armstrong's handbook
of human resource management practice. Armstrong, Michael,
1928- (Eleventh Ed.). London: Koran
33. Page. ISBN9780749457389. OCLC435643771.
6. ^ Griffin, Ricky. Principles of Management.
7. ^ Merle, Judith A. (1980-01-01). Management and Ideology.
University of California Press. p. 1. ISBN978-0-520-03737-3.
8. ^ Mark O'Sullivan, 2014, What Works at Work, The Star
bank Press, Bath, and page 3.
9. ^ Mayo, Elton (1945). "Hawthorne and the Western Electric
Company" (PDF). Harvard Business School. Retrieved 28
December2011.
10. ^"History of HR and the CIPD". Chartered Institute of
Personnel and Development. Retrieved 2016-07-19.
1 | Page
Running head: CT2OP2: SELF-MANAGED TEAMS 1
CT2PortMile2Op2: Self-Managed Teams
Sean Bender
HRM570 – Global Human Resource Management
Colorado State University – Global Campus
Dr. Tiffanie Deloach
February 22, 2019
34. CT2PORTMILE2OP2: SELF-MANAGED TEAMS
2
CT2Milestone2: Self-Managed Teams
Globalization and the benefits of economies of scale have
resulted in a higher degree of
internationalization of domestic firms. Expansion of
international markets and successful
operations results happen because of the synchronization of all
working departments of the firm.
In this respect, Human Resource Management (HRM) plays a
vital part in the worldwide
industry and market of the firm; hence its pursuits are well -
known as International Human
Resource Management (IHRM). Diverse IHRM applications
such as international staffing,
training, wages, cross-cultural and diversity issues, performance
management (PM), and the like,
become more and more strategically relevant, so the firm meets
the goals of the organization as a
whole. Various past researchers have provided significant
literature on the practices of IHRM.
35. The following is a study on some essential contributions of past
researchers reporting on
functions of IHRM, particularly concerning the management of
staffing, training, development,
compensation, cross-cultural matters, and PM.
Alignment of HR with Strategic Business Units
Alignment is a process of warranting that workers all pull
towards the same goal(s),
which are those of the firm. Strategic planning is a means of
determining the firm's long-term
objectives while establishing the goals necessary to achieve
them. This process comprises in-
depth analyses of current and foreseen stipulations that could
affect the firm's capacity to
accomplish its mission. Consistency between HR personnel's
strategy with that of the firms is a
long-debated and vital subject, which is a crucial component
affecting the performance and
productivity levels as well as improving those levels in firms.
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
3
36. According to Murray & Kotabe (2005,) achieving a higher
degree of productivity and
better performance in firms necessitates more consistency and
coordination among the overall
strategy of the firm with functional procedures in HRM. HR
must maintain a robust
administrative foundation and use this regard to help secure
their place at the strategic decision-
making table. Keeping HR is best when included in strategic
planning in its firm gaining total
admittance and complete involvement with the development of
strategy, to recognize its current
functions and when it needs to address to continue providing
full benefit to its organization's
(Righeimer, 2004) bottom-line. After this gap gets recognized,
HR needs to measure itself to
guide itself and prove its worth as an ongoing strategic unit.
Strategic approaches aligned with
HR secures that a firms' employees, skills, and abilities
contribute to achieving its business goals
(Huselid, Jackson, & Schuler, 1997).
According to Othman (2002), 'for successful integration and
alignment of HR strategies
with organizational strategies, HR managers should be seen as
37. part of strategic planning
mechanism for internal alignment between HR policies and
strategic initiatives made by senior
managers.' Some benefits come as a result of this alignment of
HR strategies and organizational
strategies. This alignment includes leading solving some
complex organizational problems, and
it ensures that all human, technical, and financial resources play
a role in goal-setting, as well as
measures to implement assessments of these goals. It decreases
negligence to human resources as
an indispensable source for expanding organizational
competency with organizational benefits.
Talent Acquisition and Retention Programs
Talent acquisition is the way toward enlisting a professional for
a required organization.
It is usually conducted by the Human resource professional who
ensures that the right kind of
people get the right type of job. The overall strategy for an
international talent acquisition
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
4
38. program involves aligning with the business goals, using data
and marketing for better
acquisition materials, expanding outreach strategies, focusing
on employer branding, and valid
onboard program. Since international talent acquisition is
interested in finding the right
employees to assist the business to expand, the HR must
consider future goals. The use of data
and marketing helps in the better acquisition process by a
convincing international talent to join
ones' organization. The use of data and marketing is vital in
determining where to get the
required skills. HR should engage the marketing department for
job description refinement and
use data to figure out what may prevent or attract international
talents in ones' organization.
Employer branding is essential for international talent
acquisition as it is the deciding factor
when professionals are applying for a job. Global talent will
always tend to prefer companies
with the best cultural and work environment are those that can
be created by a good employer
branding (Forsey, 2018). It also ensures an effective onboarding
program to facilitate employees'
39. retention. The onboarding program results in employees
receiving personalized and targeted
training for their development. When employees get
opportunities and experience self-
development within the organiza tion, the retention rate raises.
When creating a workforce development and training program
to apply in the
international HR sector, the process would involve performing
training needs analysis,
identifying metrics to measure the progress, and performing
task analysis. Training needs report
helps pinpoint the problem that needs resolution before forming
the solution. The review also
helps determine the business goals to be achieved within the
organization. Identifying measuring
metrics help determine the effectiveness of the training and
development program to know
whether or not there is a need for more effort. In many
instances, the foremost objective of
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
5
40. worker training is to equip them with new talents or fashions of
completing a job while also
preparing them to take a higher degree of responsibilities
(Dalto, 2017).
Self-Managed Units
Self-managed group units and teams become empowered in
making corrective actions to
resolve everyday issues and they also have direct access to
information which further allows the
HR personnel to spend more time planning, controlling, and
improving the firms' activities. In
short, workers in self-managed teams (SMTs) manage
themselves. SMTs offer more methods of
putting concepts of job-enrichment as well as enlargement of
jobs into action and practice. The
British and Sweden developed the notion of the SMT in the
1950s.
One of the earliest firms to adopt the idea was Volvo, a Swedish
automobile maker. The
Swedes made initial efforts of Pioneering the development of
SMTs, which Procter & Gamble
made in 1962 as well as General Motors in 1975. The American
developments were coincided
with developments of Japanese team quality which, in some
41. instances, do not qualify as true
SMTs due to their restricted independence. SMTs started to gain
traction and popularity in
America in the late 1980s, and currently, many industries
employ their use.Some of these
industries include the processing of food, automobile-related
firms, petrochemical companies,
glassmakers, as well as other miscellaneous ones. In 1994 the
3M Corporation created and built a
new facility in Canada, which was entirely based on the concept
of the SMT.
Features of Self-Managed Team Units
SMTs possess the following attributes:
• Empowered to share diverse leadership and management
functions.
• Plan, manage, and enhance their individual processes of work.
• Set distinct aims and look into their work.
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
6
• Often design their schedules tailored to themselves and review
group
42. performance.
• May develop their budget plans and organize their tasks to fit
with other
sections.
• Usually purchase goods, maintain inventory, as well as handle
suppliers.
• Frequently responsible for obtaining new training needed.
• May select their own replacements or appropriate obligation
for training
and controlling their members.
• Take accountability for quality levels of products and duties.
A good example of an SMT in action is found at AT&T Credit
Corporation.
In many commercial businesses, the jobs in the back positions
consist of processing applications,
claims, and customer accounts or tasks similar to production
manufacture lines like boring and
repetitive tasks.
There are various benefits offered by the use of SMTs including
the facilitatation of
continuous development, afford a more prominent flexibility, as
well as a speedier reply, offering
43. workers a higher degree of engagement and job fulfillment,
enhance organizational engagement,
and help to entice and retain the most desirable workers. SMTs
also have achieved many positive
results. Authorities figure that SMTs account for 30 to 50
percent higher levels of production
than traditional units. Another example is FedEx, where they
saw a reduction in service errors by
13%. Also, one 3M facility increased production levels by
300%; and, in a Mercedes-Benz plant,
SMTs reduced defects by 50%. One study of 22 manufact uring
plants that employed SMTs
found more than half of them improvemed quality and
productivity, removing, at least, one
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
7
management stratum or supervision, as well as decreasing their
worker grievance levels,
absenteeism, and turnover rate.
How to Transition to Self-Managed Teams
A lot of firms progress from plain quality circles to more
44. complex Self-Manageming
Teamss. The process of shifting from quality circular-kinds of
teams to SMTs comprises.
Development Dimensions International completed a study
conducted by the Association for
Quality and Participation, and Industry Week identified four
critical factors associated with
successful SMTs. First, the more extended teams have been in
place, the more positive the
reported results are. This observation suggests higher benefits
occur with time and companies
need to practice patience. Second, the extent of job rotation is
directly positively correlated with
the reported results, which suggests that teams with a higher
degree of understanding of the
processes of the business, have a more significant impact on
quality and productivity. Third, the
capabilities of the leadership of supervisors and leaders of
group units or teams by providing
direction, resources, and trust. Information, coaching teams, and
recognizing contributions lead
to an increased degree of team member satisfaction levels,
quality of work, and productivity.
Finally, team units that had accountability for both production
45. and personnel duties reported the
most positive results. These factors provide crucial guidelines
for firms that plan to use SMTs.
Integration of SMTs with the processes of HRM
Teamwork for most organizations is a fundamental part of
ensuring that the work gets
done, with some operating in face-to-face scenarios and others
distributed geographically. An
SMT is a collection or group of workers who are responsible
and dependable for all delivered or
other specific goods or services, producing distinct products. In
SMTs, technical responsibilities
and management become shared between team or members of
the units.
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
8
Human Resource personnel have essential tools in providing
technical assistance to self-
managing teams, disciplining the workers, or their training. HR
also assists in recognizing good
behaviors crucicial to their SMTs, like transparency,
accountability, and managing in a more
46. participatory manner. Some SMTs and HR processes and
procedures that are essential in the
strategic planning aspects of HRM including recruitment and
selection, staff induction, training,
and development. When transforming firms into ones made up
of SMTs, HRM must consider
personal and personnel leadership, the culture of their
organization, and the organization's
processes and procedures. Workers having high qualities of
personal leadership will easily fit
SM since they already have a high degree of committment and
goal-setting, have a high degree
of self-confidence, and are very collaborative, which is a
primary ingredient to high
performance. SMTs lean on an instrumental background of
accountability, and thus, the
structures of a firm provide clear objectives for measuring their
development.
For SMTs to be successful, it is essential to integrate them with
the HRM processes as
part of the initiative. A firm's strategy should include training
on ream member activities,
increased collaboration, as well as conflict resolution, in
support of the team's cohesiveness.
47. HRM should provide training in varying roles, aiding in an
easier integration with teams as well
as helping to maximize the contribution of the individuals'
attributes and positive traits in SMTs.
Training assists in the recognition of various issues that team
member may face, and equip the
worker with the know-how to respond to such issues. Another
strategy is a collaboration to bring
the skills and experience of different team members to create a
more effective and productive
team.
For a more attractive strategic plan, the HRM should help in the
facilitatation of positive
discussions, together with the members of the SMTs to ensure
that their goals are tuned for
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
9
maximizing efficiency, which is likely the overall goal of the
firm. Facilitating better and more
transparent communication is another strategy for integrating
SMTs with HRM procedures to
48. ensure a freely flowing information stream within and between
the team and the management of
the firm. Communication should involve a strong and honest
synergy between the different
parties involved with the organization and its SMTs. It is the
obligation of HR to help provide
communication training to guarantee transparent transactions
and interactions. Another strategy
for integrating the SMTs with HRM processes involves decent
and on time conflict resolution.
HRM assists in resolving conflicts using various and diverse
tools used to recognize people's
dispositions, cultures, and differences to further improve such
self-managed teams in
understanding each other to improve and maintain their high-
performance (SHRM, n.d).
Rewards Programs
Rewards programs, defined as both monetary and non-monetary
rewards and recognition
presented to workers with the fundamental goal of generating
valuable business results. The
method of total reward renders some advantages, mostly to the
firm, where administrators must
foster a personal rapport with their workers in a positive
49. fashion. Such advantages include the
retention of workers, controllable expenses, workers'
performance, and program administration.
The transparency affected by the total reward memoranda
guarantees good working statuses
between managers and workers, and thus, the firm experiences a
high retention rate.
The main objectives of driving the structural elements for the
total reward program are
awareness, understanding, affection, duty, and retention.
Workers must be fully aware of what
they will receive as a reward so that they recognize the nature
of the firm's reward system. All of
these intentions can further help in the refinement of the
approach of the total reward program,
how its communication, and how the derivation of its
components like salary, benefits, work-life
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
10
balance, and recognition of performance as well as career
development (Employee-
benefit.blogspot.com, 2019).
50. Critical components for a total rewards program to increase
worker achievement include
benefits, work-life balance, career development programs, and
public recognition of
performance. The advantage is a critically vital component of a
rewards program, and ranges
from health incentive programs to insurance plans. It is critical
to contemplate offering a variety
of benefits from simple retirement accounts to well-thought
retirement benefits plans and 401k
programs. Compensation is another prominent component of a
reward program, with the primary
aim of motivating workers to work harder. These and other
mthods of compensation will include
short-term incentives, which includes compensation for less
than one year of high performance
as well as long-term incentives for workers wremaining with the
firm for longer periods,
typically longer than one year. Additionally, a healthy work-life
balance is an essential
component which signifies the promotion of a healthy balance
between personal time and work,
which this is done by creating a work atmosphere which ensures
workers have enough time to
51. rest through a flexible schedule. Promoting wellness in the
workplace can be promoted through
different methods like providing health screening, stress-
reduction workshops, and nutritional
counseling, which are all part of work-life balance. Career
development and performance
recognition helps to foster workers' loyalty and boost their
morale. Firms can develop workers'
careers through various methods of training, like outside lessons
and technological training
(Johnston, n.d).
Agile Culture of Firms
It is evident that in such a dynamic corporate world, change has
changed, and, therefore,
the speed of information flow has surpassed the current
organizational abilities to filter and make
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
11
the best of the available pieces of information to facilitate
better decision-making. Ensuring
decisions made quickly are part of the organizational culture,
52. frameworks developed must
incorporate optimized systems, which can meet challenges of
agile approaches while hitting
constraints imposed by traditional hierarchical structures. With
that, the new framework has to
check the problems of either strong hierarchical leadership with
weak participatory decision-
making or vice-versa, and instead strike a balance between the
two (Esser & Coldeway, 2017).
This is because such a challenge raises more problems related to
speed, autonomy, and alignment
issues which result in the skewing of decision-making
processes, which forms part of the culture
of a firm. Therefore, the only way out is to develop a
framework that merges agile with ideas
from sociocracy with the chief aim of creating and maintaining
alignment between the needs of
the firm with a clear hierarchy and more agile ecosystems.
The framework should ensure that the line between policies and
execution is one that is
well-drawn. This is because policies should be agreements
which provide mandates and set
boundaries for people responsible for the execution of policies
and offering the potential of one
53. to delegate decision-making power to the subordinates. It
should also ensure that the policies
must have an agreement in a more participatory manner. A team
of members should then be
delegated the authority to execute the policies within set
constraints of the aligned policies
(Nink, 2019). The framework ensures that when it comes to
participatory decision-making on
policies, the principle of governing consent should be applied,
which could include exercises like
a majority vote or autocracy; this is to ensure that the members-
only agree to proposed policies
that they are willing and able to execute. The framework should
apply the principle of consent
when it comes to the distribution of both tasks and roles, which
might play a significant role in
the facilitation of everyday coordination of work (Esser &
Coldeway, 2017).
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
12
Reward Systems Linked to Innovation of Products
54. A worker reward system refers to the rules, procedures, and
standards followed when
allocating benefits and compensation to workers. Rewards are
separate from salary but can be
monetary in nature, vacations, product discounts, or bonuses.
The purpose of reward systems is
to show appreciation for efforts made by individual workers,
units, or teams. Reward systems are
based mostly on performance of job duties and results yielded,
but can also be determined by
other factors such as superiority in the firm or duration of
employment, although seniority is
increasingly becoming less important. Effective reward systems
serve to attract, motivate, and
retain workers while promoting collaboration and competence in
the business. Implementing
reward systems increase effectiveness because rewards for
personnel achieved the organization's
objectives.
Clear and concise strategies are necessities when employing
compensation programs,
especially ones based on innovation, and launching new
products. Innovation is crucial to an
organization as it helps grow and sustain a business while
55. increasing its competitiveness. A firm
can be innovative through the use of new production processes,
manufacture of new goods,
development of new supply or sales market, or restructuring.
The process also involves
determining the criteria to base the reward system on and the
appropriate rewards. The managers
should also consider individual, and team rewards, whether they
implement variable pay, profit-
sharing, stock options, or bonuses. The manager should
effectively communicate about the
program ensuring the employees understand what is expected of
them to receive the rewards
("Employee Reward and Recognition Systems", 2019).
Linking the reward system to product innovation means that
employees who launch new
products get various incentives. To emphasize innovation, the
business can include innovation as
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
13
part of the evaluation of executives so that they motivate
colleagues to come up with new ideas.
56. The compensation program undertaken must put into
consideration the different processes of
innovation and provide adequate and fair compensation for each
participant. Launching and
marketing of the product is an equally important task that
should be acknowledged and
incentives given for successful efforts.
Human resource management function plays a significant role in
ensuring that the reward
system is deployed internationally successfully. The role of the
human resource function is to
ensure that the reward system meets its goals through constant
communication with personnel to
obtain feedback and clarify the process. The managers should
encourage a workplace
environment where there is acceptance of failure and risk
tasking to cultivate an innovation
culture in the company. Cohesive teamwork and individual
career development are fostered
through such incentives as various groups are determined to get
the benefits. Considering the
information provided, I would recommend linking an effective
reward system for product
57. innovation and product launches (Reguia, 2014).
IHRM FRAMEWORK FOR ADDRESSING CULTURAL
CHALLENGES
Currently, there are more mergers and acquisitions due to
increased globalization and
internationalization of businesses. Mergers and acquisitions are
done to increase profits, venture
into a new market, or to implement vertical integration.
Merging eliminates competition, reduces
the cost of operating a business, and provides an opportunity for
growth and improved
efficiency. Acquiring another company gives access to its
employees, technology, research, and
development resources. . Where the companies merging is from
different countries, international
human resource management has to be implemented for a
smooth transition. Cultural challenges
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
14
are likely to arise because of the differences in corporate
cultures of the companies and national
cultures.
58. The framework for mergers and acquisitions involves three
steps pre-merger, integration
of companies, and post-merger. In the pre-combination stage,
after a suitable company has been
chosen, and the negotiation is done, human resources should
conduct a due diligence process.
This is done by evaluating the human capital of the firm and
understanding the current culture
and improvements that can be made. The internat ional human
resource management function
should also consider the laws and regulations of a country and
make an integration plan in line
with those laws. This way, employees feel that their heritage is
not disregarded by the
corporation and does not develop a negative attitude towards the
merger. Communication should
be clear on the companies' plans in terms of the employees to be
retained, those to be reassigned
and those who are to be promoted. This prevents uncertainty,
which can affect employee
productivity and their levels of motivation. At this stage, an
inclusive corporate culture can be
developed based on what will ensure smooth acclimatization
(Teerikangas, et al, 2014).
59. After the merger has been announced and all legal procedures
completed the combination stage
begins with the implementation of the agreed strategy. The
approach that is most likely to bring
the two workforces together and address cultural issues is the
creation of a new company that
could take on a new name. In this way, new cultures can emerge
as part of the identity of the new
corporation, and all units work together without either party
being blamed. The process should
be conducted as soon as possible, and employees made aware of
what the workers' firms expect
of them and what they should expect from their company.
The most vital stage is the post-merger phase. This stage
determines the success of the
business. IHRM can implement cross-border training and
development projects to help address
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
15
cultural issues. The programs could include language learning,
immersion in other countries,
60. cross-culture training, and mentoring. Following this framework
will help the IRHM function
manage cultural issues because a new corporate culture is
created, and the employees' national
culture preserved and respected. Teamwork is also encouraged
because the employees are
motivated to achieve the company’s objectives. Honest
communication creates proper and
functioning human relations throughout the corporation.
CT2PORTMILE2OP2: SELF-MANAGED TEAMS
16
61. References
Armstrong, R. N. (1988). Cross-Cultural Communication
Training in Business: A Sensitizing
Module. Place of publication not identified: Distributed by
ERIC Clearinghouse.
https://www.worldcat.org/title/cross-cultural-communication-
training- in-business-a-
sensitizing- module/oclc/1062879155&referer=brief_results
Dalto, J (2017). "How to create better workforce development
training."
https://www.convergencetraining.com/blog/how-to-create-
better-workforce-
development-training
Donovan, J. M. (1985). Self-managing work teams: Extending
the quality circle concept. Quality
Circles Journal (now The Journal for Quality and Participation)
9, no. 3, (March 1986),
15–20.
Eigenhuis, A., & Dijk, R. (2007). High-performance business
strategy: Inspiring success
through effective human resource management. London: Kogan
63. matter/
Forsey, C (2018). "4 Talent Acquisition Strategies to Find the
Best Employees."
https://blog.hubspot.com/marketing/talent-acquisition
Gerritsen, M (2019). "Self- management: how to create a self-
managed culture."
https://www.effectory.com/knowledge/blog/self-management-
how-to-create-a-self-
managed-culture/
Johnston, Kevin. (n.d.). What Are the Components of a
Comprehensive Total Rewards &
Motivation System? Small Business - Chron.com. Retrieved
from
…
Running head: PM5OP1: REWARD PROGRAMS FOR
INNOVATIVE GOODS 1
Sean Bender
64. HRM570 – Global Human Resource Leadership
CSU – Global Campus
Dr. Tiffanie Deloach
March 13, 2020
PM5OP1: REWARD PROGRAMS FOR INNOVATIVE GOODS
2
PM5OP1: Reward programs for innovative goods
The idea of using rewards schemes and programs for inspiring
workers to create more
innovative goods through the implementation of a rewards
program to crank out more innovative
products refers to procedures, processes, and standards their
firm follows when allotting
remunerations and recompense to its workers. The prizes are
distinct from the workers’ normal
wages, but can remain in the form of finances and monies,
leaves of absence or vacation time,
discounts on the firms’ merchandise, or, yes, gratuities and
bonuses. The drive of reward systems
65. is for a firm to show its gratitude to its workers for their pains
and labors made by individual
workers, subdivisions, or team units. Job performances as well
as the yielded results are the
primary basis for how incentive systems get determined. Their
determination can also be due to
other aspects like superiority and seniority in the firm, or the
length of time a worker has been
with their firm. An efficacious reward system obliges in the
attraction, motivation, and retention
of workers, while simultaneously refining and enhancing
collaboration and proficiency in a
business’s workers. Implementing reward systems create a surge
in worker efficiency since they
enhance their organization’s efforts in furthering their abilities
to reach its goals and objectives,
thus earning them rewards. Smaller firms incline to have worker
appreciation programs which
consist largely of non-monetary motivation, like public
recognition, and still retain all the
benefits.
Firms must have clear and concise strategies when arranging
reward programs, especially
66. those based on new product innovation and the launching of
such merchandises. Innovation is
critical to firms since it helps develop and maintain
organizations while enhancing its degree of
effectiveness. Firms can be pioneering by using novel
manufacture processes, production of new
goods, development of new resources or sales-market, or
reformation. The design of worthy
PM5OP1: REWARD PROGRAMS FOR INNOVATIVE GOODS
3
reward system is not an easy feat, and one could recommend
that management contemplate the
goals of their firm as well as the necessary actions required for
the achievement of said goals.
The method also encompasses the determination of what criteria
to base their new reward
program on, and what rewards are appropriate in response to
what actions workers take.
Management ought to also take the workers into consideration,
as well as whether they wish to
implement team-based rewards, and whether or not to
implement variable pay, profit-sharing,
67. bonuses, or stock options. Something essential for management
is the effective communication
of, about, and regarding the reward program, which ensures
their workers fully comprehend what
their firm expects of and from them to receive potential
rewards.
Connecting a reward program with the innovation of goods and
products means that
workers coming up with novel ideas and launching new
products receive different enticements.
To put emphasis on innovation, the firm can take innovation
into account as part of the
evaluation of administrators so they inspire coworkers and
subordinates alike to think of novel
ideas. The reward program carried out must also take the
different methods of innovation into
consideration, and deliver ample and unbiased recompense to
each contributor. Introducing and
advertising of products are in the same way as important a task
as the other and firms should
acknowledge this, and provide enticements for fruitful labors.
Firms can deploy reward systems
systematically, commencing with the country of origin and then
disseminating to other states or
68. nations where the new good gets released. The strategy
comprises providing the reformers a
malleable setting with distinct and realistic objectives set to
provide a sense of resolve and
ownership.
The human resource management (HRM) role plays a
substantial part in warranting that
the successful implementation of the reward system occurs in an
international setting. The role of
PM5OP1: REWARD PROGRAMS FOR INNOVATIVE GOODS
4
the human resource (HR) function is in ensuring the reward
system meets its goals and
objectives by means of continuous communication with laborers
to obtain criticism, feedback,
and advice to further clarify the procedure. Assumed the
stratagem is to be deployed
internationally, the HR function must observe codes of practice,
ethics, and conduct set by the
differing nations regarding innovation. Management should
embolden a place of work with an
environment in which there is an acceptance of failure and risk-
69. taking to foster an innovation
culture of innovative thinking within the firm. When properly
implemented, such reward systems
can be beneficial to the firm in terms of revenue, as new
products lead to new markets, offering it
a competitive edge over others in the same industry. Workers
are also more likely to remain
loyal and dedicated to a firm in which their contributions get
recognized and their actions
rewarded. Unified teamwork and individual career development
get promoted through such
encouragements as different units become determined to obtain
the remunerations. Considering
the facts, one could endorse connecting effective reward
programs with product innovation and
product launches.
70. PM5OP1: REWARD PROGRAMS FOR INNOVATIVE GOODS
5
References
B. Bowonder, Anirudha Dambal, Shambhu Kumar, & Abhay
Shirodkar. (2010). Innovation
strategies for creating competitive advantage. Research
Technology Management, 53(3),
19. Retrieved from
http://eds.b.ebscohost.com.csuglobal.idm.oclc.org/eds/pdfviewe
r/pdfviewer?vid=1&sid=
109c9c34-778f-40af-859f-d7d463f70aea%40pdc-v-sessmgr04
Cantamessa, M., & Montagna, F. (2016). The many types of
innovation. In Management of
Innovation and Product Development (pp. 31–51). Springer
London.
Haddud A., McAllen D. K., DeSouza A. R. (2018). Managing
technological innovation in digital
business environments. In: Khare A., Kessler D., Wirsam J.
(eds.). Marktorientiertes
Produkt- und Produktionsmanagement in digitalen Umwelten.
Springer Gabler,
71. Wiesbaden. Retrieved from
https://link.springer.com/chapter/10.1007/978-3-658-21637-
5_4
Inc., & Mansueto Ventures. (2020). Employee reward and
recognition systems. Retrieved from
https://www.inc.com/encyclopedia/employee-reward-and-
recognition-systems.html
Reguia, C. (2014). Product innovation and the competitive
advantage. Retrieved from
https://pdfs.semanticscholar.org/cd0e/15435f3e8b04804 f56f3be
91883fd4a84d68.pdf
Running head: PM6OP1: CULTURAL CHALLENGES 1
PM6OP1: Cultural Challenges
Sean Bender