This document discusses many logistical and risk management details involved in running events at stadiums and facilities. It touches on issues like: - Ensuring good experiences for concession workers, security/parking attendants, and addressing customer service issues - Managing will call ticket distribution and issues that can arise - Implementing policies around premium tickets, age restrictions, credentials and capacity limits - Creating a code of conduct and alcohol policies - Planning for groups and making sure their needs are met - Conducting risk assessments and having contingency plans to address worst case scenarios like emergencies - Safety issues around wet floors, tripping hazards, crowd density and more - Training staff appropriately and having clear communication plans to avoid