The president of Spectrio LLC thanked Bill Clinebell and his team at Relocation Strategies for their outstanding work managing Spectrio's recent office relocation project. Relocation Strategies handled all aspects of the move, including voice, data, office design, IT infrastructure, furniture, and painting, keeping the project on track and meeting deadlines. Their attention to detail and ability to negotiate with vendors saved Spectrio significant time and money. The president highly recommends Relocation Strategies for any company needing help with relocating operations.
Growth and Arrogance vs. The Power of a Customer Centric Culture
Every fast-growing organization experiences growing pains. The most difficult and complex challenge for leadership is maintaining an excellent experience as the business scales. Customer centricity is easy for a small startup; the company’s founders are often intimately involved in every key customer engagement. However, when meeting sales quotas, achieving profit margins, and running your business by the metrics becomes more important than delighting your customers, you stop hearing about customer complaints simply because you don’t see them anymore, and your entire business is at risk. Your customers become easy targets for the competition and your positive momentum in the market slows.
In this session, Art Papas shares his journey as founder and CEO of Bullhorn—a company that has grown extremely rapidly to more than 500 employees and nearly $100 million in revenue. He’ll discuss how he refocused his company’s culture back on customer service after facing a similar struggle, and how leaders of organizations can leverage his hard-earned lessons to position their businesses for long-term growth. This session will offer actionable takeaways to help attendees create an incredible customer experience within their own organizations.
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Growth and Arrogance vs. The Power of a Customer Centric Culture
Every fast-growing organization experiences growing pains. The most difficult and complex challenge for leadership is maintaining an excellent experience as the business scales. Customer centricity is easy for a small startup; the company’s founders are often intimately involved in every key customer engagement. However, when meeting sales quotas, achieving profit margins, and running your business by the metrics becomes more important than delighting your customers, you stop hearing about customer complaints simply because you don’t see them anymore, and your entire business is at risk. Your customers become easy targets for the competition and your positive momentum in the market slows.
In this session, Art Papas shares his journey as founder and CEO of Bullhorn—a company that has grown extremely rapidly to more than 500 employees and nearly $100 million in revenue. He’ll discuss how he refocused his company’s culture back on customer service after facing a similar struggle, and how leaders of organizations can leverage his hard-earned lessons to position their businesses for long-term growth. This session will offer actionable takeaways to help attendees create an incredible customer experience within their own organizations.
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Zapbuild Technologies Pvt. Ltd. is an offshore software development company based in Chandigarh, India, providing a wide range of IT services.
Our mission - Empowering customer’s thoughts and ideas into
reality and strive for his success. Delivering quality solutions and continuously work towards the quest for bettering the best.
The broker was so happy with our service that she provided us with a reference letter. If it had not been for RST's involvement, this relocation would not have happened
We complete case studies on our projects to provide references on the type of projects that we have managed and the extent of scope for these projects.
We complete case studies on our projects to provide references on the type of projects that we have managed and the extent of scope for these projects.
We can save your clients Time, Money, and eliminate the hassles associated with commercial relocation by serving as a single point of contact for every aspect of a relocation, including: IT, construction, movers, furniture, utilities, permitting, etc.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
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408-784-7371
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The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...
RST Reference Letter from Spectrio
1. July 1, 2016
Bill Clinebell
Relocation Strategies
505 East Jackson St.
Suite 201
Tampa, FL 33602
Dear Bill:
On behalf of our entire staff, we cannot thank you enough for the outstanding job you and your team
provided during our recent office location. Our management team is extremely busy and it would have
been nearly impossible to move our office without the professional management you brought to the
project. As a result, our staff was allowed to focus on operating and growing our business without the
distractions required to implement a successful move.
From voice and data carriers, to office design and build out, from IT infrastructure to furniture and paint,
you kept us on track, meeting critical deadline every step of the way. Your follow up and attention to
detail are unsurpassed. Additionally, your ability to effectively negotiate with vendors and contractors
saved Spectrio untold amounts of time and money.
I highly recommend any company relocating operations to seek the professional help and management
that Relocations Strategy provides. Thank you once again and please feel free to have any prospective
client contact me directly at any time. Keep up the good work and thank you once again for exceeding
our expectations.
Regards,
Mitchell S Keller, President
Spectrio LLC
4033 Tampa Road, Ste 103
Oldsmar, FL 34677
727.787.2440, ext. 6305
mitchk@spectrio.com