Company Profile
Quality Offshore
Outsourcing Services
Without Breaking the
Bank
OUR MISSION
Helping startup founders, small
business owners, and solopreneurs
with quality offshore outsourcing
resources to allow them to focus
on growing their business...
OUR VISION
To be the growth catalyst for small
to medium sized businesses in
multiple parts of the globe, while
providing employment to Filipinos
with real Work-Life-Balance.
Our Team
PROFILE:
Disciplined entrepreneur and seasoned operations
executive for over 15 years in BPO start ups and co-
managed portfolio, savvy in sourcing solutions, business
development and profitability. Founder of Outsourcing2PH,
a remote staff augmentation firm, serving international
clientele with substantial revenue in consulting and
outsourcing contracts.
CORE COMPETENCIES:
Expertise in customer service, tech support, tele-sales, lead
generation, talent acquisition and operations management.
Paolo Carlo Calanog
Chief Executive Officer
PROFILE:
Bernice oversees the contact center related operations of
the firm and works closely with the remote staff of
Outsourcing2PH. She has years of experience in leading
customer service, telesales, and lead generation
professionals
.
CORE COMPETENCIES:
Expertise in customer service, tele-sales, lead generation,
and operations management.
Bernice Keith Ann Santos- Calanog
Chief Operating Officer
PROFILE:
With years of recruitment and human resource experience,
Kat assists the team with identifying talent for our
campaigns and acts as the single point of contact
between Outsourcing2PH's different campaigns/ business
units.
CORE COMPETENCIES:
Expertise in talent acquisition, administration,and virtual
operations management.
Emma Katrina Bathan
Chief Of Staff/ Operations Lead
PROFILE:
Mark serves as the lead for Outsourcing2PH's Outbound
operations while double-hatting as our Business
Development Manager. He assists the founders in acquiring
new business and advising potential clients in solutions for
their outsourced projects.
CORE COMPETENCIES:
Expertise in customer service, tele-sales, appointment
setting, lead generation, training and operations
management.
Mark Alvin Arapoc
Outbound Operations Lead/ Business Development
PROFILE:
Bart is a project management professional. A strategic
thinker in the design process, implementation and roll-out.
He oversees the Process Design and other technical
projects for Outsourcing2PH
CORE COMPETENCIES:
ITSM Project management implementation, application
design and development and process Engineering. Server
management, Telephony and other technology related
products and services.
Jonazer Bartolome
Technology Lead
Our Services
Inbound Customer Service
Outbound Telesales
Order Taking, Processing and
Fulfillment
After-hours Answering Services
Live Transfer Lead Generation
Lead Pre-Qualification
Surveys
Virtual Receptionists
Our team of Inbound and Outbound
Remote Call Center agents can
assist your company with all of your
voice related requirements such as:
LinkedIn Lead Generation
Web Research
Email and Chat Support
Administrative Support
List Cleansing
Lead Management
Back-Office Processes
Reporting
Construction Material Estimates
Engineering Documentation
Our our remote professionals can
assist your business by taking on
repetitive/ auxiliary functions,
including the following:
Digital Marketing
Content Creation
Remote IT Support
Web Development
Web Design
Application Development
Process Design
Desktop As A Service
VOIP/ Dialer/ Telephony
Device Administration and
Support
Server Administration and
Maintenance
UX/UI Development
Our technology professionals and
consultants will ensure that your
tech and internet related
requirements are address. We offer
the following services to our
clientele:
TECH
TECHFLUENT
FLUENT
Auto-CAD
Graphics Design
Web Design
Video Editing
Logo Creation
Architectural Drawings/
Drafting
Outsourcing2PH can provide
creative services to suit your design
and development requirements.
Some of the services we offer are
below:
O2PH Creatives
O2PH Creatives
O2PH Creatives
Client Testimonials
I have had success with Paolo and his team on numerous assignments over the
past 10 years. The team at Outsourcing2PH is nothing short of amazing. Highly
professional, affordable, flexible and scalable. Their willingness to please is
second to none. Impeccable verbal, written, social and analytical skills that I have
come to rely upon for my needs today and in the future. You will be very well
served by Outsourcing2PH, I guarantee it.
John McCumber
BCM Direct
Great team! Paolo and Bernice are always ready to assist with any concerns.
That, coupled with really affordable rates and superb quality, makes for a really
good firm to outsource some of your company’s tasks to. I would recommend
using their services.
Rob Labutis
Robski Enterprises
I have had success with Paolo and his team on numerous assignments over the
past 10 years. The team at Outsourcing2PH is nothing short of amazing. Highly
professional, affordable, flexible and scalable. Their willingness to please is
second to none. Impeccable verbal, written, social and analytical skills that I have
come to rely upon for my needs today and in the future. You will be very well
served by Outsourcing2PH, I guarantee it.
Erik McMillan
Genemco
I've been working with Outsourcing2PH for over a year and a half now and they've
nothing but great work for my team's. I have worked with them while at two
different companies to do two completely different tasks and they have been able
To consistently deliver quality results on everything asked of them. Beyond
providing excellent results/ deliverables, they have also been extremely
responsive and very easy to work with! I highly recommend them for any
outsourcing project.
Ryan Camperchioli
eRelevance
What our clients say about us...
Strategic
Partnerships
Our Partners
Our strategic partners in providing
innovative outsourcing solutions.
Contact Us
info@outsourcing2ph.com
https://www.outsourcing2ph.com
www.facebook.com/Outsourcing2PH
www.twitter.com/Outsourcing2PH
www.linkedin.com/company/Outsourcing2PH

Outsourcing2 ph company profile

  • 1.
  • 2.
  • 3.
    OUR MISSION Helping startupfounders, small business owners, and solopreneurs with quality offshore outsourcing resources to allow them to focus on growing their business...
  • 4.
    OUR VISION To bethe growth catalyst for small to medium sized businesses in multiple parts of the globe, while providing employment to Filipinos with real Work-Life-Balance.
  • 5.
  • 6.
    PROFILE: Disciplined entrepreneur andseasoned operations executive for over 15 years in BPO start ups and co- managed portfolio, savvy in sourcing solutions, business development and profitability. Founder of Outsourcing2PH, a remote staff augmentation firm, serving international clientele with substantial revenue in consulting and outsourcing contracts. CORE COMPETENCIES: Expertise in customer service, tech support, tele-sales, lead generation, talent acquisition and operations management. Paolo Carlo Calanog Chief Executive Officer
  • 7.
    PROFILE: Bernice oversees thecontact center related operations of the firm and works closely with the remote staff of Outsourcing2PH. She has years of experience in leading customer service, telesales, and lead generation professionals . CORE COMPETENCIES: Expertise in customer service, tele-sales, lead generation, and operations management. Bernice Keith Ann Santos- Calanog Chief Operating Officer
  • 8.
    PROFILE: With years ofrecruitment and human resource experience, Kat assists the team with identifying talent for our campaigns and acts as the single point of contact between Outsourcing2PH's different campaigns/ business units. CORE COMPETENCIES: Expertise in talent acquisition, administration,and virtual operations management. Emma Katrina Bathan Chief Of Staff/ Operations Lead
  • 9.
    PROFILE: Mark serves asthe lead for Outsourcing2PH's Outbound operations while double-hatting as our Business Development Manager. He assists the founders in acquiring new business and advising potential clients in solutions for their outsourced projects. CORE COMPETENCIES: Expertise in customer service, tele-sales, appointment setting, lead generation, training and operations management. Mark Alvin Arapoc Outbound Operations Lead/ Business Development
  • 10.
    PROFILE: Bart is aproject management professional. A strategic thinker in the design process, implementation and roll-out. He oversees the Process Design and other technical projects for Outsourcing2PH CORE COMPETENCIES: ITSM Project management implementation, application design and development and process Engineering. Server management, Telephony and other technology related products and services. Jonazer Bartolome Technology Lead
  • 11.
  • 12.
    Inbound Customer Service OutboundTelesales Order Taking, Processing and Fulfillment After-hours Answering Services Live Transfer Lead Generation Lead Pre-Qualification Surveys Virtual Receptionists Our team of Inbound and Outbound Remote Call Center agents can assist your company with all of your voice related requirements such as:
  • 13.
    LinkedIn Lead Generation WebResearch Email and Chat Support Administrative Support List Cleansing Lead Management Back-Office Processes Reporting Construction Material Estimates Engineering Documentation Our our remote professionals can assist your business by taking on repetitive/ auxiliary functions, including the following:
  • 14.
    Digital Marketing Content Creation RemoteIT Support Web Development Web Design Application Development Process Design Desktop As A Service VOIP/ Dialer/ Telephony Device Administration and Support Server Administration and Maintenance UX/UI Development Our technology professionals and consultants will ensure that your tech and internet related requirements are address. We offer the following services to our clientele: TECH TECHFLUENT FLUENT
  • 15.
    Auto-CAD Graphics Design Web Design VideoEditing Logo Creation Architectural Drawings/ Drafting Outsourcing2PH can provide creative services to suit your design and development requirements. Some of the services we offer are below: O2PH Creatives O2PH Creatives O2PH Creatives
  • 16.
  • 17.
    I have hadsuccess with Paolo and his team on numerous assignments over the past 10 years. The team at Outsourcing2PH is nothing short of amazing. Highly professional, affordable, flexible and scalable. Their willingness to please is second to none. Impeccable verbal, written, social and analytical skills that I have come to rely upon for my needs today and in the future. You will be very well served by Outsourcing2PH, I guarantee it. John McCumber BCM Direct Great team! Paolo and Bernice are always ready to assist with any concerns. That, coupled with really affordable rates and superb quality, makes for a really good firm to outsource some of your company’s tasks to. I would recommend using their services. Rob Labutis Robski Enterprises I have had success with Paolo and his team on numerous assignments over the past 10 years. The team at Outsourcing2PH is nothing short of amazing. Highly professional, affordable, flexible and scalable. Their willingness to please is second to none. Impeccable verbal, written, social and analytical skills that I have come to rely upon for my needs today and in the future. You will be very well served by Outsourcing2PH, I guarantee it. Erik McMillan Genemco I've been working with Outsourcing2PH for over a year and a half now and they've nothing but great work for my team's. I have worked with them while at two different companies to do two completely different tasks and they have been able To consistently deliver quality results on everything asked of them. Beyond providing excellent results/ deliverables, they have also been extremely responsive and very easy to work with! I highly recommend them for any outsourcing project. Ryan Camperchioli eRelevance What our clients say about us...
  • 18.
  • 19.
    Our Partners Our strategicpartners in providing innovative outsourcing solutions.
  • 20.