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1. tERMINAL - MOST COMPUTING TAKES PLACE SOmewhere else than where the terminal is
physically situated.
TRAVEL AGENT WITH CRS
travel agent is required to have individual connections to each different
airline reservation center.
travel agent is needed to be trained on different mainframe clients. If the
airlines use different mainframe systems.
Travel agent search and reservations were performed separately on individual
airline CRS.
CRS FUNCTIONS:
a.) Flight schedule information
b. Availability information
c. Fare quotes
d. reservation information
e.) ticketing information
f. refunds and cancellations
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1950's reservations used a manual display boards.
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CRS IMPACTS IN AIRLINE INDUSTRY
-Growth of airtraffic
-enable airlines to change their routes and fares frequently
- generates a great demand for flexibility
-stimulates a widespread use of computerized networks.
- allows airlines to compete fiercely by changing their schedules/fares
according to demand.
-distributes uptodate information to all potential customers worldwide.
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SABRE SYSTEM
- Online 1960
- 2 ibm 7090 mainframes
- data center at Briarcliff Manor, nEW YORK
-HANDLING 83,000 PHONE CALLS DAILY
-ORiginally used by american airlines
- expanded to travel agents in 1976
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IBM
- SABRE to American Airlines with IBM 7090
- Deltamatic to Delta Airlines with IBM 7074
- PANAMAC to Pan America World Airways with IBM 7080
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2. SABRE and INTERNET 1980's
- offered an expansion of their reservations through online by Compuserve and
GEnie (EAASY SABRE BRAND)
- SABRE was fully extended to America Online in 1990's
- AOL and SABRE separated on March 15, 2000.
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2000's SABRE change to SABRE HOLDINGS
SABRE hOLDINGS Introduce its Website called Travelocity.com
Travelocity bought buy Expedia in 2015.
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SABRE HOLDINGS CREATE AND MAINTAIN THEIR OWN BUSINESS.
-Travel Network
-Airline Solutions
-Hospitality
Travelnetwork - provider of solutions for the travel industry.
Hospitality Solutions - provider of hotel reservations and distributions
solutions.
Airline Solutions - Offers Broad range of software and data solutions to help
airline market themselves.
-Airline reservation systems
-marketing software
-commercial planning software
-enterprise operations solutions (ERP)
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SABRE IS NOW A GLOBAL TRAVEL TECHNOLOGY COMPANY.
AS A GLOBAL TRAVEL COMPANY THEY CONNECTS TO:
more than 57, 000 travel agents and millions of travelers with
more than 400 airlines,
90,000 hotels,
30 car-rental companies,
200 tour operators, and
dozens of railways,
ferries and cruise lines.