The document discusses the growing adoption of robotic process automation (RPA) and artificial intelligence technologies. It provides statistics from various sources about the projected impact and growth of RPA and AI over the next few years. Cognic offers RPA consulting services to help clients implement new automation technologies to improve business processes and increase productivity.

1. RPA Consulting Services in Cognic

2. Industry Insight
• 9 out of 10 Industries will implement Robotics Process Automation (RPA). Source: Insight Analytics
• AI technologies will steal $1.2 trillion per annum from their less informed peers. Source: Forrester
• AI technologies will be in almost every new software product. Source: Gartner Inc.
• More than 40% of data science tasks will be automated, resulting in increased productivity and broader usage by citizen data scientists. Source: Gartner Inc.
• 20% of companies will dedicate workers to monitor and guide neural networks. Source: Gartner Inc.
• 50% of new data transformation flows will integrate one or more ML algorithms — resulting in erroneous interpretations of data. Source: Gartner Inc.
• RPA Market will reach $2.9 billion. Source: Forrester
• 30% of net new revenue growth from industry-specific solutions will include AI technology. Source: Gartner Inc.
• There will be over 4 million BOTS doing office and administrative and sales and related tasks. Source: Forrester
• Research also predicts that RPA bots will be able to perform tasks equal to the output of 140 million FTEs
• Potential savings that companies will experience with RPA between $5 trillion to $7 trillion. Source Forrester
By 2020
By 2021
By 2025

3. RPA – Robotic Process Automation
What is Robotic Process Automation?
The term “robot” is metaphorical, referring to software products which provide a generic automation capability and are configured within the
end-user environment to execute manual and repetitive tasks. Robotic Process Automation (RPA) are easy to configure, require little IT
expertise and can be quickly ‘trained’ and deployed to automate manual tasks. They differ from traditional software by working at the user
interface level, replicating the exact actions a human user would take, in fact creating a digital workforce for you front office, back office and
support functions.
RPA in detail
While a number of solutions exist, RPA offers a superior customer experience and dramatic error reduction, providing significant cost and
efficiency benefits in short timeframes. Being relatively simple to implement, RPA can deliver benefits quickly where ROIs between 300–
700% are common. Robotic FTE's operate 24/7 and are generally 1/4 of the price of human FTE's with consistent and better quality.
Clerical procedures can be automated in a matter of days, creating quick return on investment. RPA does not replace existing company
software but instead RPA takes advantage of existing applications. Robotic Automation does not compete with BPMS (business process
management systems) and SOA (service oriented architecture) initiatives but rather extends and complements them.
As a consulting company who envisions tomorrow’s drivers while enhancing today’s reality, Cognic offers clients an reliable
implementation of the new automation technology improving business processes that will make your organization more
effective, and increase capacity in your teams.

4. RPA – Benifits
The benefits of RPA solutions go beyond cost reduction and include:
• Quick return of investment
• Increased and consistent quality
• Allows time to innovate, develop and focus on customer satisfaction
• Decreased cycle times and improved throughput
• Reduce errors while greatly increasing efficiency
• Flexibility and scalability
• Improved accuracy
• Better utilization on employee know-how
RPA can be used to automate processes that are:
• Digital
• Time critical and seasonal
• Highly repetitive
• Prone to error
• Rule based

5. Assessment of RPA potential and
organizational maturity
• Process and IT assessment
• HR assessment
• Organizational assessment
• Strategy assessment
• Location assessment
• Process development
Align and develop strategy on
corporate or functional level
• Q&A
• Outsourcing
• Staff development
• Roadmap (Development)
• Digital strategy
Deploying RPA on specified
processes and/or tasks
• Implement RPA test
installation and
validation of business case and
RPA potential
Implementation of RPA and
continuous support and
development
• Vendor selection
• RPA Pilot
• Implement RPA
• Continuous improvements of
RPA
• Education
• Process development
• IT development
• Best practice
RPA
Assessment
Strategy
Proof of
concept
RPA Tool
Selection and
implementation
RPA – What Cognic Can do for you

6. Implementation RoadMap
Infrastructure
Readiness
 Environment
readiness and access
checklist.
 Network, security and
audit checklist.
 Request for access
partner portal and
required
applications/systems.
 Sanity check for
Environmental access.
Discovery and Process
Analysis
 POC Demo
 Detailed use case
 Chatbot strategy, plan &
roadmap document
 Understanding of existing
partner portal
 Conversation understanding
 Identify utterance, intent
and dialog
 Discovering the usability and
visual components for bot
response
 Identifying the Non
Functional Requirements.
 POC
Development and
Testing
 Bot service framework
development
 Training Luis to identify
utterance, intent and
dialog etc.
 Chat client development
 Security and logging
 Testing
 Test plan, cases and
execution
 Deployment and delivery
pile line.
 Demo
Plan & Design
 Project planning, Defining
scope of work
 Designing the architecture
for chat bot.
 Data Design
 Design for Multi-language
Support
 Design of NFR.
 Project plan
 Low level design and ERD
 Define testing scope.
1 2 3 4
Outcome
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Outcome Outcome Outcome
Sign Off and Next
Step
5
 Sign-off and closure.
 Define future roadmap,
change request &
service request
 Re-assess and Adopt
continuous improvement
approach
 Recommendations and
Reusability
 Relative costs & Benefits
Outcome
*It Depends on requirements

7. Based on our experience, we have derived
weightages for the environmental factors
Note: Based on prior engagement experience, each unit translates to 25 hours of effort and the actual estimates might vary
from -25% to +75%.
Cat-1 Cat-2 Cat-3 Cat-4
# Processes / Application Up to 3 4 to 6 7 to 10 Over 10
# Robots / App Deploy Up to 2 2 to 5 5 - 15 > 15
# Deployment Servers 1 2 - 3 4 - 5 > 6
Processes weightage - P 2 3 4.5 6.5
Robots weightage - Q 1 1.5 2.5 4.5
Deployment Servers Weightage - R 1 1.1 1.2 1.3
Step 4: Establish PMO, Onboarding & BAU team
size/structure based on the predicted effort
Step 5: Finalize commercial construct, SLAs and execution duration
# Processes # Robots # Servers RPA Units (P * Q * R )
Case 1 3 10 4 8.25
Case 2 10 10 5 12.375
Step 1: Determine the number of processes,
robots, and servers for the current situation
(two examples shown here)
# Processes # Robots # Servers
Case 1 3 10 4
Case 2 10 10 5
Step 2: Determine the number of RPA
Units for the current environment
# Processes # Robots # Servers RPA Units (P * Q * R ) Effort (hrs)
Case 1 3 10 4 8.25 206.25
Case 2 10 10 5 12.37 310
Step 3: Determine the effort for the
current environment
Predictive Estimation Model – For high level estimates

8. Case Study
CLIENT: Leading Infrastructure Company PROCESS: Daily Health Check of Trading Operational Management System
 Each cycle of verification happens
during the first hour of business day.
 Each attempt would consume an hour
time to complete the formalities
required.
MANUALLY PERFORMED TASKS
Manual RPA
 Solution would be able to automate the
most of the routines of daily checks.
 Proposed solution would be hosted in a
VM and can be little or no maintenance.
 Automation tools: BluePrism
Cognic– PROPOSED RPA SOLUTION
 90% of likely reduction in manual
efforts during daily morning check
 Greater accuracy & automated alert
mechanism
 Quality Consistency
 Capability to easily handle higher
volumes
BENEFITS
Before RPA
After RPA
Collate the
Observations
Trigger emails alerting
the Accountable groups
for any deviations
alerting.
Day starts with SOD
& Email Review
Verifying the
Dashboard Collectors
OMS
GCC9 - DRP
Verifying the Spoolers
TACL
SPOOLER
Checking the Inventory
current for FI, Money
Market & Coupons
MESSAGING25
min
25
min
25
min
25
min
25
min
25
min
Day starts with SOD
& Email Review
Verifying the
Dashboard Collectors
Verifying the Spoolers
Checking the Inventory
current for FI, Money
Market & Coupons
Collate the
Observations
Trigger emails alerting
the Accountable groups
for any deviations
alerting.25
min
05
min
05
min
05
min
05
min
GCC9 - DRP SPOOLER MESSAGING 05
min
Processing Per Minute

9. COGNIC SYSTEMS PVT. LTD.
1,2 DUTT RESIDENCY, OPP. RAILWAY STADIUM
EMAIL: GYANENDRA@COGNICSYS.COM