Appcode Technologies specializes in robotic process automation (RPA) and AI solutions to enhance business efficiency and reduce costs. Their RPA technology automates repetitive tasks previously performed by humans, yielding significant time and cost savings, as demonstrated through various case studies. The implementation of RPA leads to improved productivity, accuracy, and customer satisfaction across diverse business processes.

1. “ If you can teach, you can automate ”
Robotic Process Automation
AppCode Technologies Pvt. Ltd
www.appcodeindia.com

2. AppCode Technologies offers innovative and effective AI solutions to help our client’s
business to be agile and smart. Our team of experts develop solutions that integrate
seamlessly with the client’s business model and thus fueling business growth.
Some of Our Technologies we have our expertise in -
About Us
Advance
Technologies
Backend
Technologies
Web
Technologies
Mobile
Technologies

3. Web Application
Mobile Application
AI/ML Image Processing
RPA NLP
• Android App
• iOS App
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Our Capability Maturity Model

4. RPA
ROBOTIC
PROCESS
AUTOMATION
An entity which is capable of being programmed by a
computer for doing repetitive tasks is known as a
robot. In terms of RPA, this tasks would be to mimic
the human actions
A sequence of steps, that lead to a meaningful
activity or task is known as a process
When a task happens automatically i.e., without
human intervention
What is RPA ?

5. What is RPA ?
RPA is a Physical RobotNOT
that sits on top of a company’s existing IT infrastructure,
pulling data, performing algorithms, and creating reports.
RPA is a configurable softwareX

6. Purpose of RPA BOT
The “robot” is configured to
complete the same process
steps, follow the business
rules, and use the same
systems that a human does
today.

7. Multi Tasking
High quality and accuracy
Lower Cost
Reduce Repetitive tasks
Reduced risk and error rate
Higher productivity
100%
35%
20%
Onshore FTE RoboticsOffshore FTE
Costin%
80%
is the possible cost
saving going form
one offshore FTE to
robotics
Combined, the
customer satisfaction
is increases and the
cost is reduced
Improve Staff
Engagement
... &
Benefits of RPA

8. Benefits of RPA
RPA makes the most
significant impact on
manual work processes
that are repetitive and
recurring, and often
have high human error
rates.
A single “robot” can be configured to
performed a variety of processes enabling
multi-use robots, and variability as your
business needs change.
The initial implementation of RPA can
happen in weeks and typically delivers an
ROI of greater than 5:1, often recouping the
investment in the first year.

9. Cost v/s Decision Making
(Robotic) Desktop
Automation
Complexity&Cost
Robotic
Process
Automation
Machine
Learning
Artificial
Intelligence
Sophistication of “Thinking”
Driven by
PROCESS Driven by
DATA
“Attended” “Unattended”

10. Classify unstructured
information
Capture
human expertise(self
learning)
Supportany
semi-structured
document
Rotation
Detection
bmp, jpg,
png, tiff,
gif, pdf
etc.
Cross field
Mapping
rules
Multiline
detection
Artificial Intelligence Machine
Learning AdvancedAnalytics
SomeRPA tools
A service in the cloud Other types of
automation tools
Multipurpose
cognitive
technology
RPA
Robotic Process
Automation
What challenges can be achieved through Cognitive RPA ?

11. BPM accelerate work flow, knowledge work and case management
i.e. handling
“Bevillings
-ansøgning”
y/n The BPM layer which
orchestrates the process
with UI forms and back-end
integration
BRM?
RPA
Robotic Process
Automation
RPA potentially replace people
i.e., reconciliationprocess
basedon time trigger
y/n
• Rapid change – traditional
application can’t keep up
• Incomplete or inaccurate
data flow between systems
• Lack of Control across systems
Typical process problem
5-10%
90-95%
RPA v/s BPM

12. AppCode RPA Architecture

13. Applications of RPA

14. Our Solution
Challenges
One of the leading Management Company has to manage
Its leave application mails and process advance salary
requests. In current scenario, associate required to analyze
every mail and then create entry into system for
approval/rejection . The volume as 500-600 instances per
month.
Implementation RPA based automation RPA bots that performs –
• RPA bot reads & analyze mails on basis of their subject and body
• Fetch employee resources and details form ERP System
• Using RPA bot , perform necessary Calculation for advance
salary and its eligibility with predefined rule
• Send mail for to AP team for salary payment procedure
• On Completion create new journal in Citrix Portal.
Increase Process
speed by 5X
Reduce cycle time by
90%
Cost saving and 130%
of ROI
Eliminate human errors
and >90% accuracy
Case Study 1 – HR Advance Salary

15. Solution
Challenges
One of the leading Automobile shared services has
challenge in timely handling large volume of tickets received
from the vendors in SAP account payable system.
The challenges comes in multiple touch points, lots of data
entry and different invoice formats.
• RPA based virtual engineer that helps in monitoring emails
incidents, creating incident into Remedy, Resetting password,
monitoring tickets ageing and closing the tickets.
• This use cases can be integrated with frontend as Chatbot and
backend as RPA bot.
• Chatbot used to interact with end employees and RPA bot used to
deal with Remedy.
68% Service Desk
SLA improvement
50% Service Desk
Cost Reduction
3 mins v/s 15 mins
average handling
time
Case Study 2 – Email Classification

16. Our Solution
Challenges
One of the leading Healthcare RCM BPO has 500 new
joining every month across different cities and has been
facing challenges coping up with the manual day to day
employee on boarding tasks, which is not only time
consuming but repetitive in nature.
Implemented RPA based automation RPA bots that performs –
• Read relevant documents
• Create Email accounts
• Add employee to mailing list
• Generate Phone extension
• Create AD accounts
• Scrap employment details and push to system
• Send employment and login details to employee
Increase Process
speed by 5X
Reduce cycle time by
90%
Cost saving and
130% of ROI
Eliminate human errors
and >90% accuracy
Case Study 3 – HR Employee On boarding

17. Our Solution
Challenges
One of the leading Healthcare RCM BPO has challenge
with sourcing 400 resumes daily. This involves searching
candidates in Naukri, downloading resumes and finding
relevant resumes based on JD. The process was manually,
repetitive and painful.
Implementation of RPA and AI based solution to source the
candidates from Naukri and find the relevant candidates based on
JD. The Bots perform the following tasks,
• Search the Naukri/Indeed based on supplied keyword
• Download the right candidate profiles
• Match the candidate profiles with JD
• Find the relevant profiles with match % > 90%
• Send the selected profiles to Recruiters
Improved the
productivity by 500%
Reduce Cycle time by
90%
Huge improvement in
accuracy and
compliance
300% ROI return
within 6 months
Case Study 4 – HR Recruitment

18. Solution
Challenges
One of the largest surgical manufacturing company is having
challenge in handling 100,000 purchase orders yearly. High
FTE costs, manual mistakes, varying PO format and high
cycle time was their pain point.
Implementation of Robotics Process Automation (RPA) solution to
support automation of Purchase order using AppCode RPA.
• Purchase orders are extracted using OCR tool.
• BOT development and design on the ERP (SAP) system to navigate
to different sales order system and push respective client data.
• BOT validate the PO with SAP billing system and send notification in
case of any discrepancies.
Substantial effort
reduction by 90%
Time to process PO
from 8 mins to 2 mins
24 hours window
Case Study 5 – Purchase Order

19. Solution
Challenges
Finance Dept. receives multiple invoices from partners in batches and
allocates payments as per rules that was done manually using SAP and
Excel. 10k invoices per month and 245 different invoice types used to
nightmare for finance to handle.
A lot of manual efforts (~ 5 executive ) needed to do the complete
process for 3000 invoices per month.
Implementation Robotics Process Automation (RPA) solution to
support automation of Account payable process using RPA.
• Invoices are extracted using OCR tool.
• BOT development and design on the ERP (SAP) system to
navigate to different AP system and push respective client data.
• BOT validate the invoice with PO from mainframe billing system
and send notification in case of any discrepancies.
Substantial effort
reduction by 90%
Cost saving of about
$160 K / year
No Person
Dependency
Time to process
invoices from 90 mins
to 4 mins
Case Study 6 – Account Payable

20. Solution
Challenges
Finance Dept. want to send Account receivables summary to
the respective client on schedule basis to close this in time
and reduce the write-off.
A lot of manual efforts (~ 5 days ) needed to do the
complete process for 200 Org.
Implementation of Robotics Process Automation (RPA) solution to
support automation of Account receivable process using RPA.
• BOT development and design on the ERP system to navigate to
different organization and extract respective client data.
• BOT development to extract all the details from ERP and prepared
Account receivable sheet.
• AR sheet Compilation and Email based on client details.
Substantial effort
reduction by
90%
Cost saving of about
$190 K / year
Time to market reduced
to 2 hrs from 40 hrs
No Person
Dependency
Case Study 7 – Account receivable & recovery

21. Solution
Challenges
Implemented RPA based automation RPA bots that entirely
transform manual process to automated claim processing
(partial)
• Retrieve the data from email using RPA and OCR
• Use ML algorithm to classify the claim type and route to
respective team
• Push all the data to the respective system with proper
business handling and notification.
>Claim processing
speed up by 70%
50% reduction in
claim processing
cost
Average routing time
15 mins to 3 mins
>95% accuracy
When customer submit a claim via fax, email, phone or through a
web form. The claim is reviewed and information submitted to
claim portal to start the process.
The claim processing is manual, time intensive and error prone that
leads to errors, slow down the claim cycle time and higher cost.
Case Study 8 – Insurance Claim Processing

22. Solution
Challenges
With RPA based automation, Automated manual steps
involved in EV process using RPA bots.
Reduce the revenue
leakage up to 80%
Cost saving of
about $ 50 K / year
Save worth of 10 FTE
efforts every month
Reduce EV process
cycle time from 8
hrs to 2 hrs
One of the Leading Healthcare RCM BPO in India deployed 15 FTE
for verifying 1500 eligibility checks daily for their revenue cycle
management. Navigating multiple screens, dealing with multiple
vendors, transactions on Citrix machines and verifying within 8
hours window was a daunting tasks, that leads to manual mistakes
and revenue leakages.
Case Study 9 – Insurance Eligibility Verification

23. Solution
Challenges
Implementation OCR with RPA to extract the information from the clinical
documents (either native document / scanned image).
• The OCR engine perform pre and post processing to avoid noise
and improve the accuracy.
• The OCR provides maker checker to review the mistakes and
confidence level to send notification in case accuracy level goes down.
• Finally, transforms unstructured clinical document into structure data
(spread sheet). Post OCR processing RPA picks up the data and create
entry into clinical management data.
Substantial effort
reduction by 70%
Cost saving of about
$300 K / year
Improved the
accuracy by 30%
Reduced licensing and
infrastructure cost
Healthcare clients struggles to maintain and update clinical
documents with new patients. In most of the cases, associate
was required to analyze the supporting documents and then
create entry into system. The volume as 20k per month.
Case Study 10 – Clinical Document Processing

24. AppCode Technologies Pvt. Ltd
Reach Us
www.appcodeindia.com
+91 965-048-0888
sandeep@appcodeindia.com
Faridabad, Haryana
India 121003
Corporate Office
Pune, Maharashtra
India 411018
Regional Office
Canning Vale, WA,
Australia 6155
Perth Office
Pendle Hill, New South
Wales, Australia 2145
Sydney Office
Our Global Presence

25. Thanks You ....
AppCode Technologies Pvt. Ltd
www.appcodeindia.com