Oracle provides a nurse rounding tool that allows nurses to complete rounds on mobile devices and immediately flag any low patient experience ratings. This addresses issues quickly to improve patient satisfaction scores. The tool streamlines the work order process to resolve issues efficiently. By resolving problems fast, hospitals can increase patient satisfaction, spend more time on care, and gain a competitive advantage with their patient experience.

1. Oracle Patient Experience Solutions
Nurse Rounding Tool
Jeremy Sniezko
Solutions Consultant

2. The Patient Experience Imperative
 With the passage of the Affordable Care Act, HCAHPS
scores and patient satisfaction are more important than
ever
 In the competitive healthcare landscape, organizations
who utilize mobile devices can quickly resolve patient
issues and gain a competitive advantage

3. The Oracle Advantage
 Well-represented in the healthcare field
 Suite of cloud applications accessible from any connected
device
 World-class data security and full HIPAA compliance

4. Oracle’s Patient Experience Portfolio
4
A Proven Cross-Channel Solution Portfolio

5. Users Begin Process by Entering Basic
Patient Information

6. User Completes Their Rounds and Rates
Various Patient Experience Categories

7. Low-Rated Categories Get Immediately
Flagged

8. Work Orders Get Created and Sent to the
Responsible Department for Resolution

9. Benefits of the Nurse Rounding Tool
 Quickly resolves patient issues, resulting in more satisfied
patients and higher HCAHPS scores
 Allows nurses and physicians to spend less time on
administrative tasks and more on patient care
 Streamlines the work order process to increase hospital
efficiency and lower costs

10. Enabling Providers to
Improve Care