Ronan Consulting Group - Systems Selection and Implementation
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Learn more about the Ronan Consulting Group's approach to assessing, selecting, and implementing strategic technology solutions for our clients.
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Beating the product credit crunch
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Software development o & c
The document discusses various topics related to software development including challenges, opportunities, and best practices. Some key points:
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2. Developing software presents inherent challenges like changing requirements, managing frequent changes, and ensuring compatibility with existing systems. Adopting a problem-solving approach and justifying systems as investments can help address some challenges.
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Ronan Consulting Group - Systems Selection and Implementation
- 1. Our Approach to Systems Selection & Implementation
- 2. The Technology Challenge Business growth requires operational excellence The technology marketplace is complex, crowded, and fragmented Implementation is difficult and industry- wide success rates are surprisingly low All operating improvements require enabling technology
- 3. Selection and planning are more important than ever Choosing systems that will support your goals now and scale and evolve with your business 1 Creating internal expertise and ownership for critical systems so they can be sustained and improved over time 2 Managing disciplined implementations to deliver the expected value3
- 4. ImplementAssess Select • Assess org structure, skills, and culture • Define success criteria from employee perspective The RCG Approach Org and People Define Requirements Design Analysis and Demos Project ManagementProcesses & Systems • Recommend changes to structure, skill gaps to fill, and updated role definitions • Assess business process maturity • Perform technical assessment of current systems (ERP, CRM, POS, Accounting, Reporting, Manufacturing Execution, etc.) • Recommend process changes, related system changes, and define scope of new or replacement technology • Perform due diligence on available options • Educate staff on selection process and how to make the decision • Hold demos and discovery sessions with short list of vendors; calculate cost/benefit • Select new system(s), negotiate with vendor • Define roles for staff • Hire outside skills needed for implementation • Define schedule, milestones, and tasks • Manage end-to-end implementation including design, test, rollout, and support • Define key business requirements • Confirm user priorities and interface preferences • Document and agree to software and vendor selection criteria • Define detailed business requirements • Document processes, data models, and technical architecture • Work with vendor to reconcile design with software capabilities and define gaps Select
- 5. 1 4 2 3 5 Set the right goals Involve and prepare your people Choose the right tools Be disciplined with implementation Take a structured approach to support • Align to company strategy • Prioritize key business requirements • Iterative and achievable – don’t “boil the ocean” • Buy-in from all key stakeholders • Closely monitor tasks and schedule • Keep everyone close to the process with regular check-ins • Issues will arise – look for solutions, not blame • Always keep the system’s strategic impact at the forefront • Have your employees set the selection criteria • Key employees should provide input to analysis • Set ownership for implementation and ongoing success • Have end-users test during implementation • Stay in touch with users and quickly react to issues until solution is stable • Don’t be afraid to adjust the solution once in production • Measure and monitor adoption of the new systems • Don’t lose momentum – keep implementing! Five Keys to Successful Technology Projects • Easy-to-use so people will adopt them • Ensure compatibility with existing systems and future goals • Built for long-term success, not fixing a short-term problem • Don’t be afraid to build instead of buy if benefits are clearly defined
- 6. Our Credentials Led process transformation, software selection, and implementation projects at every level of business – Fortune 500s, mid-sized, and small businesses Advised Fortune 500 executives, family-run business owners, and founders on growth plans, operational improvement projects, and technology strategy & implementation Delivered millions of dollars in operating savings and technology savings, with over $100M of projects delivered on-time and within budget Construction Life Sciences Broadcast Manufacturing Franchising HospitalityReal Estate Publishing ClientsIndustries High-tech