This document provides contact and profile information for Robert Hesketh, an experienced senior project and programme manager. It summarizes his skills and competencies in project management methodologies, budget management, delivering projects on time and to scope, and managing global teams. It also lists his qualifications and career highlights managing multiple projects and programmes with budgets from £5k to £145m.

1.
Robert
David
Hesketh
Contact
Details
118
Westmoreland
Road
07860
613049
Bromley
robert.hesketh@icloud.com
BR2
0UD
British,
Full
UK
Driving
Licence
Candidate
Profile
Robert
Hesketh
is
a
delivery-­‐focussed
senior
project
/
programme
manager
with
proven
experience
and
track
record
of
successfully
completing
multiple
project
streams
concurrently.
He
possesses
excellent
stakeholder,
third
party
supplier
and
vendor
management
skills
and
has
the
ability
to
negotiate
and
achieve
results
in
challenging
environments
across
both
technical
and
business-­‐facing
transformation
programmes.
Robert
has
proficiency
delivering
throughout
the
project
lifecycle
from
planning
and
design
through
to
governance,
delivery
and
completion.
Reporting
directly
to
senior
and
executive
board
levels,
he
has
demonstrable
experience
in
recovering
projects
and
programmes
whilst
retaining
stakeholder
confidence,
using
his
abilities
to
turn
problem
situations
around
and
deliver
the
results
needed.
He
has
the
ability
to
hit
the
ground
running
and
rapidly
assess,
plan
and
manage
risk
within
multiple
projects
to
quickly
deliver
results,
add
value
and
realise
benefits.
Competencies
• Broad
project
and
programme
management
skills
(PRINCE2,
APM,
Agile,
SCRUM,
Waterfall
and
MSP)
• Experienced
multi-­‐million
pound
budget
holder
with
strong
budgeting
and
financial
forecasting
ability
• Reputation
for
delivering
on-­‐time,
to
scope,
quality
and
budget
• Skilled
in
managing
remote
global
teams,
vendors
and
third
parties
with
delivery
on
and
off-­‐shore
• Technical
background
and
ability
to
comprehend
highly
complex
work
and
interdependencies
• Capable
of
delivering
on
behalf
of
consultancy
or
professional
services
or
directly
into
business
units
• Strong
leader
of
work
with
influencing
skills
to
drive
and
negotiate
a
project
to
success
• Business
case,
RFP
development,
vendor
selection
and
evaluation,
solution
selection
process
experience
• Project
and
programme
shaping,
kick-­‐starting
work
and
building
diverse
teams
set
up
for
success
• Team
recruitment,
retention,
building,
vision
&
motivational
abilities
Personal
Attributes
• Logical
and
analytical
mind-­‐set,
able
to
rapidly
assess
and
break
down
problems
• Tenacious
and
loyal
to
corporate
and
project
objectives
and
scope
• Resilient
and
robust,
able
to
deliver
both
good
and
bad
news
at
board
level
in
open
and
direct
terms
• Strong
communicator
and
facilitator,
enabling
teams
to
perform
highly
and
encouraging
diversity
• Cross-­‐sector
cultural
exposure
from
Government
to
Investment
Banking,
Insurance
and
Retail
• Proven
mentoring
abilities
developing
team
and
individual
capabilities
• Enthusiastic
and
self-­‐motivated
leader
with
diplomatic
skills
having
led
teams
of
up
to
30
staff
• Positive
and
goal-­‐orientated,
building
high-­‐performing
teams
to
plan
and
achieve
high-­‐quality
results
• Reputation
for
tackling
difficult
and
failing
projects,
recovering
and
building
stakeholder
confidence
from
the
outset
• Collaborative
approach
to
projects
ensuring
changes
are
embedded
into
the
business,
not
abandoned
after
delivery
Career
Highlights
• Successful
completion
of
over
80
demanding
projects
and
programmes
with
concurrent
delivery
• Management
of
project
budgets
from
small
(£5k)
to
very
large
(£145m)
averaging
£3.2m.
• Excellent
commercial
success
with
over
£40m
of
direct
savings
delivered
on
supplier
negotiations
• PRINCE2
Foundation
&
PRINCE2
Practitioner
with
knowledge
and
understanding
of
all
major
methodologies
and
cultures
Social
Media
LinkedIN
profile
available:
http://uk.linkedin.com/in/robhesketh

2.
Work
History
Office
of
Communications
(Ofcom)
Project
Manager
Riverside
House
December
2013
to
June
2014
London
(7
months
contracted,
1
extension)
SE1
9HA
Reason
for
contract
end:
Successful
completion
of
programme
Ofcom
are
the
independent
regulator
for
the
UK
communications
industry.
I
was
headhunted
to
ensure
two
large
spectrum
clearance
programmes
were
closed
and
to
lead
the
development
and
planning
of
a
new
digital
programme
following
staff
departures.
I
managed
budgets
ranging
from
£45.1m
to
£149.5m
allotted
from
the
Department
for
Culture
Media
and
Sport
with
direct
oversight
from
the
Cabinet
Office.
Reported
directly
to
an
independent
industry-­‐leading
board
of
executives
subject
to
the
Government
Major
Projects
OGC
Gateway
Review
Process.
The
programmes
had
challenging
timescales
with
a
diverse
range
of
work
streams
including
financial,
governance,
technical,
policy,
stakeholder
management
and
communications.
I
was
responsible
for
leading
and
designing
programme
tranches
and
work
package
breakdowns,
chairing
meetings
with
partner
service
providers
and
the
day-­‐to-­‐day
management
and
escalation
of
risks
and
issues
from
programme
to
ExCo
level.
• Successfully
achieved
closure
of
Digital
Television
Switchover
Programme
(£149.5m
budget,
linked
NPV
£3.5bn).
• Successful
closure
of
Programme
Making
and
Special
Events
Programme
(£45.1m
budget,
linked
NPV
£3.5bn).
• Programme
shaping
lead,
planning
700MHz
Spectrum
Clearance
start-­‐up
(£400m
budget
estimate,
NPV
estimated
at
£1bn).
• Created
programme
plans,
managed
risks,
assumptions,
issues
and
dependencies,
reviewed
and
re-­‐baselined
financial
forecasts.
• Mentored
two
apprentices
now
successfully
placed
in
Ofcom;
witnessed
and
signed
off
NVQ
assessment
modules.
Aviva
Investors
Global
Services
Limited
Senior
Project
Manager
No.1
Poultry
February
2010
to
December
2013
London
(3
years
11
months
contracted,
14
extensions)
EC2R
8EJ
Reason
for
contract
end:
Successful
completion
of
programme
Initially
engaged
as
a
consultant
via
Capgemini
then
recruited
to
contract
directly,
I
worked
at
Aviva
Investors
and
Aviva
Insurance
within
the
Global
Front
Office
Operations
and
Shared
Services
departments.
I
delivered
over
25
projects
ranging
in
budget
from
£22k
to
£1.2m.
Projects
had
durations
from
six
months
to
two
years
with
multiple
concurrent
deliveries
into
both
senior
business
and
IT
stakeholder
groups.
I
successfully
implemented
new
business
development
and
real
estate
offices
within
Europe
and
the
Asia
Pacific
region.
Additionally
planned
and
delivered
a
major
programme
to
replace
and
refresh
the
global
Checkpoint
&
Cisco
security
compliance
and
Internet
connectivity
estates.
I
ran
global
matrix
teams
of
up
to
thirty
multi-­‐disciplinary
resources
including
internal,
consultant
and
third-­‐party
specialists,
ranging
from
project
managers
to
offshore
partners,
technical
specialists
and
SMEs.
• Reported
directly
to
client’s
Global
Head
of
Front
Office
Operations.
• Successfully
delivered
over
25
technical
and
business
facing
change
projects
with
total
value
of
£2.8m.
• Shaped
and
kick-­‐started
Aviva
Investors
and
Aviva
Group
Centre’s
Microsoft
Office
365
migration
to
service
ready.
• Replaced
entire
Firewall,
Switch,
DMZ
and
Internet
connectivity
environment
from
perimeter
to
core
with
latest
technology.
• Opened
two
new
trading
offices
in
the
Far
East
Region
(Taipei
and
Sydney),
closed
Melbourne
Office
and
recovered
assets.
• Recovered
and
remedied
failed
Dublin
Office
to
ensure
it
was
up
to
the
production
support
standard.
• Replaced
and
upgraded
mission-­‐critical
trading
systems:
Calastone,
JP
Morgan
and
FX
Connect
without
interruption
to
service.
• Accepted
by
Stanford
University
as
part
of
on-­‐going
personal
development.
Carphone
Warehouse
PLC
Senior
Project
/
Programme
Manager
1
Portal
Way
May
2007
to
February
2010
London
(2
years
10
months
contracted,
10
extensions)
W3
6RS
Reason
for
contract
end:
Successful
completion
of
programme
I
was
responsible
for
managing
a
team
of
twenty
dedicated
staff
including
four
project
managers,
business
analysts,
test
and
delivery
managers
to
work
with
IBM
and
offshore
staff
and
technical
teams.
I
successfully
delivered
many
agile
and
waterfall
projects
within
my
role,
including
replacing
mission
critical
services
without
outage
and
the
outsourcing
and
migration
of
datacentres.
I
worked
with
C-­‐level
executive
sponsorship
developing
and
creating
custom
MI
reports
and
transferring
knowledge
to
ensure
any
necessary
corrective
action
was
taken
quickly
and
decisively.
• Reported
directly
and
maintained
good
working
relationship
with
Managing
Director.
• Successfully
delivered
over
35
strategic
change
projects
with
total
value
in
excess
of
£10m
yielding
return
on
investment
of
£58m.
• Managed
software
vendors
and
auditors
to
achieve
savings
of
£41.1m
by
rectifying
or
negotiating
deployment
position.
• Delivered
projects
managing
up
to
50
FTEs
within
the
largest
transformation
and
datacentre
migration
programme
on
CPW’s
book
of
work
to
virtualise
the
IBM
pSeries
sales
platforms,
LAMP
stack,
WinTel
and
firewall
platforms.
• Consolidated
and
virtualised
the
enterprise
storage
estate
from
ten
storage
vendors
to
strategic
partners
3PAR,
NetApp
&
IBM.
• Successfully
hired
and
developed
eight
dedicated
staff
for
the
programme
and
created
competency
based
interview
technique.
• Worked
with
German,
French
and
Portuguese
clients
on
an
agile
project
to
enable
digital
mobile
phone
activation
via
Java
Web
platform.
• Represented
Senior
Management
Team
at
store
launch
of
first
iPhone.

3. Market
Data
Services
Limited
IT
&
Projects
Manager
Century
Place
August
2005
to
March
2007
Tunbridge
Wells
(1
year
8
months)
MDSL
are
the
world
leader
in
producing
Market
Data
and
Telecom
expense
management
software.
My
role
was
to
lead
the
IT
department
of
three
technical
staff;
implement
strategy
and
project
manage
new
technology.
As
the
IT
manager
I
was
responsible
for
managing
the
digital
software-­‐as-­‐a-­‐service
cloud
offering,
pre-­‐sales
representation
of
services
and
delivering
IT
projects.
• Managed
all
aspects
of
IT
for
the
company,
working
on
all
areas
from
procurement
to
projects
and
installations.
• Designed
and
created
two
new
datacentres
built
out
with
Dell
Blades,
NetApp
Fibre
Channel
SAN
and
storage
using
iSCSI.
Lloyd’s
Register
of
Shipping
Project
Manager
71
Fenchurch
Street
September
2004
to
July
2005
London
(11
months
contracted,
3
extensions)
At
Lloyd's
Register
of
Shipping
my
role
was
to
provide
consultancy
and
project
management
to
the
client
on
behalf
of
Capgemini.
I
managed
a
team
of
five
technical
analysts
and
a
budget
of
£800k
to
deliver
improvement
work
relating
to
migration
of
Web
Servers,
Ship
Certification,
Marine
Tracking
and
Mainframe
Printing
from
Windows
NT
to
Windows
Server
2003.
• Provided
professional
services
project
and
infrastructure
consultancy
to
client
working
on
behalf
of
Capgemini.
• Delivered
six
technology
projects
mainly
replacing
end-­‐of-­‐life
Operating
Systems
with
total
budget
of
around
£800k.
KPMG
LLP
Consultant
1–
2
Dorset
Rise
June
2004
to
August
2004
London
(3
month
contract)
As
a
technical
consultant
in
the
London
support
team,
I
was
contracted
to
provide
executive
partner
early-­‐life
support
and
improve
understanding
and
experience
of
the
85,000
workstation
rollout
of
the
new
Global
Desktop
Replacement
Programme.
• Liaised
with
and
supported
partners
and
fostered
good
working
relationship
with
executive
team
during
transition.
• Worked
with
on-­‐site
partner
Dell
to
arrange
and
manage
replacement
of
VIP
computers
ensuring
seamless
experience.
Prior
to
2004
Action
for
Children
-­‐
Project
Manager
/
Infrastructure
Manager
July
2001
to
April
2004,
(2
years
10
months)
Bromcom
Computers
PLC
-­‐
IT
Manager
July
1999
to
July
2001,
(2
years
1
month)
Angela
Mortimer
PLC
-­‐
IT
Manager
Nov
1998
to
June
1999,
(8
months)
Fidelity
Investments
UK
Ltd
-­‐
IT
Support
Analyst
August
1998
to
Nov
1998,
(4
months
contracted,
1
extension)
SIRA
Test
&
Certification
Ltd
-­‐
Interim
IT
Manager
January
1998
to
June
1998,
(6
months
contracted,
1
extension)
Systech
Solutions
Ltd
-­‐
Helicopter
/
Submarine
Technical
Author
June
1996
to
Dec
1997,
(Small
business,
1
year
7
months)
Whittington
Insurance
-­‐
Computer
Support
Team
Intern
June
1995
to
August
1995,
(Summer
Internship,
3
months)
Education
Stanford
University
–
2013
–
2016
(expected)
Advanced
Project
Management
Certificate
Program:
• Financing
Innovation
(XINE0001)
• Build
an
Entrepreneurial
Culture
within
your
Organisation
(GW25)
• Converting
Strategy
into
Action
(XAMP110)
• Current
Trends
in
Computer
Security
• Advanced
Computer
Security
• Business
Models
for
Entrepreneurs
and
Innovators
ALISON
–
July
2013
• Diploma
in
Project
Management
Fincarta.com
–
June
2011
&
February
2010
• Anti-­‐Bribery
and
Corruption
• Business
Protection
2010,
2011,
2012
&
2013
• B2Net
–
August
2006
• Deploying
and
managing
Checkpoint
Firewall-­‐
1
CTM
–
July
2006
• Installation
and
Management
of
NetApp
SAN
Appliances
Dell
–
July
2004
• A+
Desktop
and
Notebook
Maintenance
Learning
Tree
International
–
December
2001
–
April
2003
• Course
556
“Active
Directory
Planning
and
Migration”
• Course
567
“Exchange
2000,
Hands
On”
• Course
296
“PRINCE2
Foundation”
&
“PRINCE2
Practitioner”
Lucent
Technologies
(Avaya
Communications
Bell
Laboratories)
-­‐
July
2000
• INDeX
Communications
Manager
v8.1,
• INDeX
Voice
Manager
Integrated
• INDeX
Call
Centre
Supervisor
Trans-­‐European-­‐Technology
–
September
2001
–
November
2001
• Citrix
Metaframe
Server
Xpe
• Checkpoint
Firewall–
1
VPN
in
the
Enterprise
• PRINCE2
project
management
Integralis
Solutions
–
December
2001
• Chevin
TeVista
Network
Monitoring
and
Management
Hewlett
Packard
–
August
2000
• HP
“Always
On”
large-­‐scale
server
and
network
implementation
Eltham
College
–
1988-­‐1995
• 11
G.C.S.E.s
including
Mathematics
and
English
• A-­‐Level
Maths,
A-­‐Level
Computer
Science,
A-­‐Level
Physics
References
Full
personal
and
professional
references
will
be
made
available
upon
request.