Rio Hernandez has over 30 years of experience in information technology, telecommunications, and project management. He has held several leadership positions at companies such as Globe Telecom, Nokia Siemens Networks, Cisco Systems, and Alcatel-Lucent Philippines. He has technical certifications including CCNA and CAPM and experience managing critical projects for clients.

1. Remigio I. Hernandez
117 Lyonnais St. Santarosa Village II, Sta. Rosa, Laguna Philippines 4026
Phone: Home (+63 49) 502-8169; Mobile (+63 917) 558-1117
Email: riohernan@yahoo.com
QUALIFICATIONS
Rio has more than 30 years of Information Technology experience, most of which
has been devoted to IP Data Communications and Telecommunications Networking.
He is very intelligent having obtained several academic excellence awards during
his scholastic years. He possesses the capability to quickly learn and absorb any
new skill or technology required of him by the position in the job he holds.
He has strong leadership skills as attested by the various management positions he
has held. He has solid knowledge and experience of customer management
practices. He has in-depth understanding and experience in management of all
aspects of sales support processes and project management services.
He has strong knowledge of data communications and telecommunications
technology.
He has experience in Project Management and manages projects by overseeing the
project through the complete project lifecycle including initiation, planning, execution,
implementation/ rollout and closing.
He has excellent communications skills. He has the ability to understand and be
conversant about the company he represents, the technology, and the products and
professional services that is being offered to the customer.
He is a Cisco Certified Network Associate (CCNA) and a PMI Certified Associate in
Project Management (CAPM).

2. EMPLOYMENT
2016-Cur Program Manager, Aviat Networks
 Responsible for managing several Globe critical Projects like ZAP
and Baymax and other Business As Usual (BAU) projects.
o Provide weekly progress report on the Globe projects
o Conduct weekly cadence meeting with the Globe
project stakeholders and the internal Aviat technical
teams
o Coordinate with the Globe TFNI and TFNE RSMs for day-
to-day project activities and progress.
o Coordinate with the Globe TFNI and TFNE RSMs to
assess and provide solutions to roll out issues during
implementation.
o Identify and assess the technical capability and
commercial capacity of the subcontractors for rollout
and implementation of the sites based on agreed
Design.
2014-2015 Change and Release Management Head, Globe Telecom, Inc.
 Directly responsible for establishing and managing the entire
Change and Release Management processes across the IT
Organization.
o Manages the Change and Release Management
Processes.
o Monitor compliance and performance of the IT
Organization with respect to the different Key
Performance Indicators under Change and Release
Management.
o Establish controls and improvement initiatives that
would strengthen the processes revolving Change and
Release Management.
o Perform conflict resolution to issues concerning process
compliance pertaining to Change and Release
Management.
o Ensure alignment and integration of the Change and
Release Management process across all other IT Service
Management Processes.
 Chair interdepartmental and external meetings representing the
ISG IESO Service Management Division for areas of responsibility
within project boards/forums.
2014 Reporting Project Manager, Huawei Technologies, Inc.
 Directly responsible for reporting Project Nemesis status and
progress to Globe Telecom on a weekly basis at the Project Control
Board (PCB) Meeting and also on a Bi-weekly basis at the
Transformation Steering Committee (TSC) Review.
o Collates and interprets weekly status and progress of
the various project domains within Nemesis such as
Transport, Wireless, Facilities, FTK, Operations
Support, etc.

3. o Prepares Presentation Materials and documents
Minutes of the Meeting for distribution to Meeting
participants.
o Updates the Action Register and ensures the action
items are acted upon by the owners of the action item.
o Chairs the PCB meeting and ensures smooth flow of
discussion and time management.
 Checks integrity of data on project status and progress with the
various National Domain Project Control Managers (PCM) that
interfaces with the different Huawei Regional Offices.
2012-2013 General Project Manager, Alcatel-Lucent Philippines, Inc.
 Heads the Project Management Team in the implementation of the
DPWH G06 Project and ensures that the agreed project milestones
are met and the project executed within scope, cost and timeline.
 Has Profit and Loss responsibility for the DPWH G06 Project.
o Needs to maintain acceptable Variable Margin by
ensuring that the DPWH Project is executed within the
agreed Cost Baseline and maintain an acceptable
deviation.
 As GPM, was tasked to perform the following:
o Ensure that the Project Management Plan (PMP) is
continuously updated and followed during the life time
of the Project. The PMP includes the Project Scope
Management Plan, Project Schedule, Project Resource
Plan, Project Risk Management Plan and Project
Communications Plan.
o Identify and assess the technical capability and
commercial capacity of the subcontractors for rollout
and implementation of the sites based on agreed
Design.
o Coordinate with the DPWH Project Manager for day-to-
day project activities and progress.
o Coordinate with the subcontractors / Business Partners
in ensuring timely delivery of equipment and the proper
installation of these equipment.
o Submit monthly progress report on the project to
DPWH.
o Identify and manage project risks, changes and issues.
2010-2011 Project Director, Nokia Siemens Networks Philippines, Inc.
 Headed the Network Implementation (NI) Group as Project Director
under Global Services for the Globe Telecom Country Team. Led
a team of Project Managers, Field Managers and Roll-out Managers
that are assigned to manage the various Network Implementation
(NI) projects that NSN has contracted with Globe.
 Has Profit and Loss responsibility for all Globe NI projects.
o Needs to maintain acceptable Gross Profit Margin by
ensuring that the projects are executed within the
agreed Cost Baseline and maintain an acceptable
deviation.
o Ensure roll-out accuracy for the Radio Access Network
(RAN) projects involving volume project roll-out on
hundreds of BTS sites.
o Ensure Demand Plan accuracy is maintained on a
monthly basis.

4.  As Project Director, was tasked to perform the following:
o Ensure that the Project Management Plan (PMP) is
created for all projects. The PMP includes the Project
Scope Management Plan, Project Schedule, Project
Resource Plan, Project Risk Management Plan and
Project Communications Plan.
o Ensure all project documentation is properly stored in
the Project Library.
o Adopt PM principles based on internationally accepted
standard methodologies such as PMI PMBOK.
o Professionalize all Project Managers and certify them as
PMI Certified Associate Project Managers (CAPM) or
Project Management Professional (PMP).
 Reported on the progress of the projects for both internal (NSN)
and external (Globe) project stake holders.
o Leads the reporting on the Globe Services (NI, Care and
Managed Services) at the monthly Operational Review
Meetings (ORM) done on the NSN Sub-regional
management level.
o Consolidates project status and discuss the baseline vs
actual progress of all NI projects at the bi-weekly
meeting with Globe management (PMI, Operations and
Engineering).
o Leads reporting on NI project status at the weekly NSN
Globe Country Team meeting.
2008-2010 Project Management Director, Trends & Technologies Inc.
 Headed the Project Management Office (PMO) under the
Professional Services Group. The PMO manages the various
projects that Trends undertakes as part of the services it provides
its customers when installing Cisco LAN, WAN and UCM equipment,
Nortel and Avaya IP-PBX, etc.
 Hired to set up the Project Management Office and manage a group
Project Managers that was merged from the different Business Units
within Trends.
 As PM Director, was tasked to perform the following:
o Define and maintain the standards of processes
generally related to the PM within the company.
o Standardize the PM documentation in conformance to
the Project Management Institute (PMI) defined
processes.
o Adopt PM principles based on internationally accepted
standard methodologies such as PMI PMBOK.
o Reduce PM cost by enabling better resource
management, reducing project failures and introducing
economies of repetition in the execution of projects.
o Professionalize all Project Managers and certify them as
PMI Certified Associate Project Managers (CAPM) and
Project Management Professional (PMP).
2005-2008 Regional Director of Marketing – Broadband Access, Metro Ethernet
and IP Networking Solutions, ECI Telecom Inc.
 Provided pre-sales engineering support for ECI IP Networking,
MetroEthernet, MPLS Edge Router/BRAS and Broadband Multiservice
Access Network (MSAN) solutions.
 Provided specific technology/product consulting, technical and

5. sales support for accounts in telecommunications market.
 Performed in-depth and high-level technology and product
presentations for customers, partners and prospects.
 Drove the development of formal sales plans and technical
proposals for assigned opportunities.
 Supported ECI accounts which includes all major Philippine
telecommunication carriers like PLDT/Smart, Globe Telecom
/Innove, Digitel Communications and Bayan Telecom.
2004-2005 Head, IP Network Engineering, Globe Telecom, Inc.
 Managed the IP Network Engineers that provide project
management and engineering support on the following:
 IP Project Implementation
o GPRS IP Network Enhancement Project
o IP Backbone Network (IPBN) Project
o SS7oIP Project
 IP Capacity Management
 IP Change Control
 IP Address Allocation
 Provided IP consultative support to Mobile Wireless Network
Operations and Master Planning.
2003-2004 Head, Data Network Operations, Globe Telecom, Inc.
 Managed the Systems Administration and O&M Engineers that
provided operations and maintenance support on the following
services:
 Value Added Services
o Short Message Service Center (SMSC)
o Voice Mail Service
o Touch Mobile Service
o Data Service (Infotext, Galaxy, etc)
o Mobile Internet Connectivity
 IP Access / Backbone for Mobile Wireless Network
 General Packet Radio Service (GPRS)
 Multimedia Messaging Service (MMS)
 Wireless Application Protocol (WAP) Service
 Provided IP consultative support to Mobile Wireless Master Planning
and System Engineering.
2000-2002 Manager - Systems Engineer, Cisco Systems, Inc.
 Managed the Systems Engineers that provided technical pre-sales
and certain post-sales support to customers and partners.
 Recruited and trained the Systems Engineers for permanent
and temporary assignments.
 Coached and developed the Systems Engineers, provided
performance management, development planning and
technical training planning.
 Planned, organized and directed the activities of a variety of
Corporate and Regional support groups to ensure the development
and finalization of customer sales plan.
 Developed an infrastructure that created an environment for
Partner development and build a closer SE/Partner relationship at
all account levels.
 Ensured that Systems Engineers conduct monthly
technology and product updates to Partner engineers and
account managers
 Drove the creation of Partner SE mentoring toward the

6. development of the Partner SE in whatever field of
specialization and certification.
 Ensured that the Cisco Field Lab is used for Partner SE
training.
 Ensured continuous customer satisfaction to the Cisco Sales Team
by providing regular customer surveys and reviewing those surveys
to ensure that customer requirements are being met.
 Provided assistance to the Advanced Services Group in presenting
and explaining to the customer the various professional services
being offered like network availability improvement and
optimization support, technology application support, and focused
technical support.
1996-1999 Systems Engineer, Cisco Systems, Inc.
 Started the Cisco Systems Philippines Branch Office in 1996 as part
of a pioneer group of three people composed of a country manager
and two systems engineer.
 Provided specific technology/product consulting, technical and
sales support for accounts in assigned market.
 Performed in-depth and high-level technology and product
presentations for customers, partners and prospects.
 Drive the development of formal sales plans and technical proposals
for assigned opportunities.
 Actively participated as a specialist in the Systems Engineer Virtual
Teams (SEVT) and provided consultative support in this area of
specialization to other Systems Engineers.
1995 Technical Support Engineer, Alcatel Philippines, Inc.
 Worked as a Technical Support Engineer under the Alcatel Data
Communications Group which provided network systems integration
for various Alcatel clients that included National Power Corporation
(NAPOCOR), Bayantel Communications, etc.
 Provided technical pre-sales network design for the various Alcatel
accounts using Alcatel Cabling Systems (ACS) and other third party
partner products such as Cisco Systems and Zylan Network.
 Performed in-depth and high-level technology and product
presentations to Alcatel customers and prospects.
1994 Senior Network Consultant, Computer Information Systems, Inc.
 Provided technical network design for information systems that was
being developed by CIS software development group for various
external (non-MERALCO) clients
 Presented and explained to the customer the various professional
services being offered by CIS like Network Planning, Design,
Implementation and Optimization (PDIO) Support, Data Center
Disaster Recovery Planning and Support, and Application Software
Development.
1992-1993 Section Head, Technical Support Group (Network and Mainframe),
Computer Information Systems, Inc.
 Managed the Technical Support Group (TSG) of the Data Center
Service Division (DCSD) that provided Network Support and
Mainframe Systems Programming Support to MERALCO and outside
clients.
 Recruited and trained the right people for permanent and
temporary assignments.

7.  Coached and developed staff, provided performance
management, development planning and technical training.
 Provided valuable support as a member MERALCO IT Team in the
development of the 5-year MERALCO Data Communications Plan.
 Was an active member of the team that evaluated networking
equipment (NICs, hubs, routers, X.25 switches, bridges, etc) in
support of the MERALCO Data Communications Plan.
1989-1991 Network Engineer and Team Leader, Computer Information
Systems, Inc.
 Provided data network design and installation of the Novell LAN
systems for the MERALCO data communications network that
included the central system in Lopez Compound in Ortigas and most
branches in the MERALCO franchise areas.
 Provided technical support for the MERALCO Data Center. This
support included IBM Mainframe MVS systems programming and SNA
protocol maintenance support of their front end processor (FEP)
IBM 3705 and 3745using Network Control Protocol (NCP).
 Provided network technical support for application systems that
was being developed by CIS software development group for various
external (non-MERALCO) clients.
1987-1988 Lecturer, Impact Center, DLSU Taft
 Taught various computer subjects such as Computer Basics, Basic
Programming, etc at the Impact Center, Dela Salle University. The
Impact Center is a post-graduate learning center on computer
fundamentals and languages.
1987-1988 Systems Engineer, Computer Information Systems, Inc.
1985-1986 Systems Engineer, Software Breakthroughs Inc
 Wrote software for the development of the operating system and
the network communication system for the Rover 1000. The Rover
1000 is a 100% Filipino designed portable and hand-held computer
used by MERALCO and other utility firms like MWSS for utility
(electric and water) meter reading purposes.
 Assisted in the design review of the hardware and software for the
Rover 1000.
 Provided pre-sales and post-sales account support for the Rover
1000. Activities included product sales presentations, systems
installation and trouble shooting. Major accounts include
MERALCO, MWSS. Cebu Light and Power, Davao Light and Power,
Cotabato Light and Power.
1984-1985 Systems Programmer, Sycip Gorres & Velayo Co. (SGV)
 Wrote application systems software for the development of IT
applications in the field of accounting and audit. These systems
are used by SGV in the companies that has hired the firm for
accounting and audit purposes.
1983-1984 Software Engineer, Deltron Automation Inc.
 Wrote software for the development and creation of process
automation machines like Die Attachers, Wire Bonders, etc. These
automated machines are used by operators in semi-conductor
companies like Intel, Amkor Anam, etc.

8. EDUCATION
College
Bachelor of Science in Electronics and Communications Engineering
University of Santo Tomas
1978 to 1983
Licensed Electronics and Communications Engineer
High School
University of Santo Tomas High School
1974 to 1978
Elementary
St. Mary’s Academy School
1967 to 1974
PERSONAL
Birthplace : Manila, Philippines
Birth date : 17 October, 1961
Height : 5’7” (170 cm)
Weight : 155 lbs (70kg)
Citizenship : Filipino
Civil Status : Married with 4 kids