Robert Young is applying for the Computer Support Specialist position. He has over 2 years of experience in computer support roles, starting as a Radio Telephone Operator and being promoted to Facility Operations Specialist. His responsibilities included providing technical support, training, troubleshooting computer issues, and installing specialized software applications. He believes his skills in attention to detail, technical knowledge, and passion for efficiency would be an asset to the organization.

1. ROBERT YOUNG
Computer Support Specialist Position

2. COVER LETTER
I believe I obtain the necessary skills and experience you are seeking to fill
the Computer Support Specialist position. I would make a valuable addition
to your organization.
As my resume indicates, I possess more than 2 years of progressive
experience in the Computer Support Specialist field. I start my career as a
Radio Telephone Operator. I have been promoted consecutively to my
recent position as an Facility Operation Specialist.
My responsibilities included Providing technical support, training and
assistance to staff. Perform computer trouble-shooting to diagnose system
problems; analyzes computers and peripherals functionality. One project
that illustrates my computer support skills is successfully installed specialized
software applications. Detects and corrects software errors.
My skills include an exceptional attention to detail, up-to-date technical
knowledge and a passion for efficiency and organization. I am confident
that I can add value and apply these skills at your company.

3. ROBERT YOUNG
7xxx Boundary, Anchorage, Alaska 9xxxx 907 677-xxxx rdyoungjr@gmail.com
SUMMARY
Computer Support Specialist – full Time- CBSS
I would like to gain an opportunity to bring my computer work experiences and skills to your organization.
COMPUTER SKILLS
Hardware troubleshooting
• Programs operates and troubleshoot Enhanced Remote Target System (ERETS)
• Knowledge in networked computer environment and peripheral devices capabilities
• Knowledge in network security and security guidelines and procedures
Software
• Extensive skill in Microsoft Office 365 and earlier versions
• VMware Virtual Machine software
• Systematics Anti - Virus software
EXPERIENCE
3/2004-Present Facility Operations Specialist, USARAK Range Control, JBER, Alaska 99505
• Range Safety Inspection, Enforces safety, inspection standards, policy and regulatory restrictions on range and training areas.
2003-2004
Track Laborer, Alaska Railroad INC.
• Maintenances worker; Inspect, maintain and repair railroad tracks and switches.
EDUCATION
Expected date 2015 Associate Degree Computer Network Technology, University Alaska Anchorage
Expected date 2015 A+ Certified, University Alaska Anchorage