1. Roaming Mate® Solution
Provides an integrated travel content and roaming
assistance mobile portal for mobile operators’ outbound
and inbound roamers, addressing all of their needs Benefits of
Starhome’s Solution
through their mobile handsets.
• Increase revenues from
data roaming usage
Current Situation Starhome’s Solution
• Improve your outbound
Even though operators invest heavily to Starhome’s® Roaming Mate® Solution
and inbound subscribers’
enable basic roaming services and tech- enables operators to focus on and better experience
nology, few resources are dedicated to serve their roamers by enhancing the
• Leverage existing roaming
proactively access outbound and inbound roaming experience. Leveraging current services (telephony &
subscribers and provide them with an operators’ infrastructure and subscrib- data) & infrastructure
extensive telephony and data roaming ers’ existing habits, usage patterns and • Increase GPRS roaming
applications suite. attitudes, Roaming Mate provides the usage
premium telephony and data services of • Easily customized to
Starhome and its partners, via a single operators’ needs and
interface roamers’ habits
• Empowers seamless
direct marketing and
service promotion
• Indirect revenues from
service promotion
Typical Roaming Mate Portal Menu

2. Roaming Mate® Solution
Roaming Mate provides its users with: • City Guides - relevant information
• Call Assistant - comprehensive data sources for foreign travelers,
and voice services, dialing tips, including events, address finder,
GPRS roaming availability, maps, useful local numbers and Key Features
self-provisioning for roaming comprehensive city guides
services (such as call-back service) ▪ Telephony integration to access • The only application
▪ Call in Charge and Who Called? for points of interest and generation of that integrates all
outbound roamers additional voice calls, including roamers’ needs for
▪ Optimal Routing and Local Roaming roaming telephony and data
services
Number for inbound roamers
• Weather and Conversions – • A key differentiator from
up-to-date information, including non-operator portals (for
• Roaming Tariff & Usage (optional) –
example, Yahoo! Travel,
provides information regarding: currency exchange, useful phrase
etc.)
▪ Current roaming tariffs applied books & measurement conversions
• Based on browsing over
(based on visited network/location) data roaming (adapted to
▪ Current expenditure level (based • Roaming Fun – email postcard handset browser type)
on end user’s tariff plan and service gallery, animations and message • Automatic update based
- data, voice, SMS, etc.) boards to enable creation of forums on roamer’s current
and chats with other roamers or location and home origin
• Save Money – tailored promotions, friends and family back home • Personalized to fit
campaigns and deals provided by roamer’s profile
home and/or visited operators, with ■ Network and country of
special tariffs for groups or specific origin
operators. A valuable promotion tool
for operator groups aspiring to
retain roamers within the group
Starhome roaming requirements and target three
Starhome® is a field proven leader in distinct areas of activity at the mobile
roaming whose cumulative knowledge and operator: Retail - Starhome offers seamless
expertise has made it the roaming partner solutions to stimulate and increase
of choice for mobile operators. Since its roaming traffic and usability. Wholesale
establishment in 1999, Starhome manages - our powerful solutions enable teams
and maintains over 900 roaming solutions to meet their wholesale targets and IOT
for over 178 mobile operators in 118 discount agreements. Operation - our
countries worldwide. mission-critical solutions optimize network
Starhome’s solutions address all key efficiency and reduce cost of ownership.
Contact us: Phone: +41-44-380-6777, Fax: +41-43-222-6768
Email: info@starhome.com, Web site: http://www.starhome.com
This material describing Starhome is for general information purposes and may be modified by Starhome at any time without
notice. The information disclosed in this document is disclosed on an “as is” basis, and Starhome shall not be liable for the
accuracy or completeness thereof. This material is the proprietary and/or confidential information of Starhome, and may not
be disclosed, copied or transferred to any third party without Starhome’s prior express consent. Starhome, its logo and service
names are registered trademarks or trademarks of Starhome GmbH. All other marks are the property of their respective holders.
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