Adam Ochs presented at the March 2018 Sharepoint Fest D.C. on developing an Office 365 roadmap. He discussed that an Office 365 roadmap should communicate an organization's strategy and path for productivity technologies over major steps. The seven steps to building a successful roadmap included: 1) defining goals and strategy, 2) identifying current user issues, 3) grouping issues into problem areas, 4) evaluating Office 365 technologies, 5) creating the roadmap, 6) developing success criteria, and 7) regularly revisiting and updating the roadmap. Developing a comprehensive roadmap is important for strategic planning and communicating an organization's path for Office 365.
The document summarizes an Autodesk PLM 360 Success Story presentation about how Inphi implemented PLM 360 to improve its quality management processes. It describes how Inphi grew and needed a scalable solution to manage quality incidents, returns, failures, corrective actions and other processes across locations. It details how Inphi mapped its needs, built out the various quality workspaces using an iterative design process, and integrated with other systems like Salesforce. The implementation helped Inphi improve visibility, reporting, and resolution of quality issues.
This SolidWorks World 2006 presentation from Paul Gimbel of Razorleaf Corporation focuses on how to redesign your engineering design processes to leverage the use of 3D CAD tools like SoildWorks.
Process visualisation - step-by-step - by Natalie Yadrentseva - Kanban Day 2015French Kanban User Group
The document discusses process visualization and mapping processes to improve project management. It recommends defining the workflow, responsibilities, and metrics for different levels of work to identify bottlenecks and track progress. Process visualization can be done manually with diagrams or digitally with project management software to provide different views of processes and data tailored to each role.
Speaker: Nenad Trajkovski; Microsoft Project 2013 is more powerful than ever? Do you know what is new? More reports! Editable Reports? Connected with Lync? Or with Sharepoint? If you want to know what is new see this session!
this slides go with the webinar linked below. In it we discuss some of the things you need to consider and methods to use when looking into upgrading your systems.
https://youtu.be/TK8F-oLXZTw
Agile is a philosophy for delivering solutions that embraces and promotes evolutionary change throughout the life-cycle of a product. Many teams and organizations have been using Agile to, deliver software more timely, increase quality, and ultimately increase customer satisfaction.
These planning levels were originally described by Hubert Smits in the whitepaper "5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up".
This presentation attempts to apply the missing science behind being successful with DevOps. Many DevOps practitioners are missing the science of Organizational Behavior and Organizational Development that are critical in the bringing about the desired DevOps change they are seeking
The document summarizes an Autodesk PLM 360 Success Story presentation about how Inphi implemented PLM 360 to improve its quality management processes. It describes how Inphi grew and needed a scalable solution to manage quality incidents, returns, failures, corrective actions and other processes across locations. It details how Inphi mapped its needs, built out the various quality workspaces using an iterative design process, and integrated with other systems like Salesforce. The implementation helped Inphi improve visibility, reporting, and resolution of quality issues.
This SolidWorks World 2006 presentation from Paul Gimbel of Razorleaf Corporation focuses on how to redesign your engineering design processes to leverage the use of 3D CAD tools like SoildWorks.
Process visualisation - step-by-step - by Natalie Yadrentseva - Kanban Day 2015French Kanban User Group
The document discusses process visualization and mapping processes to improve project management. It recommends defining the workflow, responsibilities, and metrics for different levels of work to identify bottlenecks and track progress. Process visualization can be done manually with diagrams or digitally with project management software to provide different views of processes and data tailored to each role.
Speaker: Nenad Trajkovski; Microsoft Project 2013 is more powerful than ever? Do you know what is new? More reports! Editable Reports? Connected with Lync? Or with Sharepoint? If you want to know what is new see this session!
this slides go with the webinar linked below. In it we discuss some of the things you need to consider and methods to use when looking into upgrading your systems.
https://youtu.be/TK8F-oLXZTw
Agile is a philosophy for delivering solutions that embraces and promotes evolutionary change throughout the life-cycle of a product. Many teams and organizations have been using Agile to, deliver software more timely, increase quality, and ultimately increase customer satisfaction.
These planning levels were originally described by Hubert Smits in the whitepaper "5 Levels of Agile Planning: From Enterprise Product Vision to Team Stand-up".
This presentation attempts to apply the missing science behind being successful with DevOps. Many DevOps practitioners are missing the science of Organizational Behavior and Organizational Development that are critical in the bringing about the desired DevOps change they are seeking
The document provides an overview of agile project management. It begins by outlining some of the flaws and weaknesses of traditional waterfall models. It then discusses what agile is, defining it as an iterative approach focused on rapid delivery and ability to respond to change. The agile manifesto and principles are explained. Key agile concepts like user stories, acceptance criteria, epics are introduced and examples are provided. Finally, it covers some advantages and disadvantages of the agile methodology.
Kyiv Project Management Day 2016 Іванна Заєць: Основи ПМа (PM’s Essentials)
Сайт конференції: http://pmday.org/
Спільнота в мережі Linkedin: http://bit.ly/PMDayLin
Спільнота в мережі facebook: http://bit.ly/PMDayKyivFB
Twitter конференції: https://twitter.com/LvivPMDay
The goal of this presentation is to explore the most efficient way to manage the product backlog, using blitz planning, story maps (walking skeleton) and improving the quality of our stories by focusing on stronger acceptance criteria, as well as using personas. The benefit of having a better way to organize and visualize the product backlog is to improve our ability to conduct release and iteration planning, as well as produce a better product road map. By attending this session you will be better equipped to help your team and product owner work with the product backlog. As a project manager, you will be introduced to simple techniques that will help you better manage your Agile project and improve visibility to all the work.
This talk by Cecil Dijoux, author of #Hyperlean, is about answering the questions managers ask themselves every day to thrive in the digital era. How to daily manage the activity so that customer experience remains at the very heart of the team concern? How to foster the right context to encourage experimentation and the development of the team agility? How to adopt the right posture to engage every one, every day in the thinking, building, checking, learning loop so that each team member can see her or his contribution to the company operational improvement and financial growth as she learns new things about her own work?
Find out more about Lean in the digital world on www.lean-digital-summit.com
For more ecommerce webinars visit us at http://www.elasticpath.com/webinars/archive
A successful ecommerce project is a beautiful thing. It can raise revenue, reduce cost, and strengthen a brand. Unfortunately, the visibility of ecommerce and the breadth of stakeholders can amplify the usual project risks-availability of IT skills, understanding of business needs, scope control, accurate estimating, and so on. We sifted through the results (and in some cases, debris) of ecommerce projects over the last 10 years to bring you this "on the ground" view of what to do to turn the odds in your favor.
Featuring: Gord Janzen, Chief Operating Officer, Elastic Path Software and Atul Jain, Associate General Manager, HCL Technologies
The document provides guidance on implementing an ERP system using a package approach methodology. It outlines four phases of a typical project: initial contacts, pre-study, implementation, and after-sales services. Each phase is described in detail, including goals, responsibilities, tasks, and deliverables. The methodology emphasizes adapting the ERP system to the customer's needs through requirements analysis, prototyping, and obtaining frequent feedback.
This document discusses how roles and responsibilities change in Agile/Scrum frameworks compared to traditional organizations. It outlines several key Agile roles including Product Owner, Scrum Master, and Scrum Team Members. It also discusses how requirements, design, testing, and tracking emerge incrementally rather than being fully planned upfront. Cultural shifts involve moving from big requirements/design upfront to emergent approaches. The roles of Architect, User Experience Lead, Internal Coach/Mentor, Agile Program Manager, and Functional Manager are also described.
Transforming Volvo: Creating a Single Source for the Enterprise PortfolioPlanview
View the On-Demand Webcast! Planview.info/Volvo
Learn from this case study on creating a single source for the enterprise portfolio, including:
-why a portfolio tool is needed
-what capabilities are important to implement
-how implementation should take place
-lessons learned
View the On-Demand Webcast! Planview.info/Volvo
The document provides guidance on planning and managing a web project. It discusses establishing requirements, issuing a request for proposal (RFP), selecting a development partner, going through phases of discovery, design, development and testing, content migration, and ongoing site management. Key phases include establishing needs upfront, vetting development firms, signing off on specifications at each stage, allowing time for testing, and planning training and support for ongoing site management. Sample budgets range from $10,000-$100,000 for development and $20,000-$100,000 annually for site management applications and hosting.
OK, I’m ready to DevOp. Now what?
We’ve heard a lot about the technologies behind DevOps, and even a bit on the processes that some DevOps shops employ. What we haven’t heard too much about directly is a fundamental matter of bootstrapping. If you’re a leader or influencer in a software or IT shop, you’re sold on this DevOps idea but overwhelmed by the difference between where you are now and where you need to be, you’ve come to the right place. We’ve heard all about the unicorns of the movement, and what they are doing. Much time is spent talking about their innovative technologies. But how did they get there? Moreover, how can YOU get there? We’re going to spend some time discussing how to get started and find success on the rocky road to DevOps. We’re going to talk about the roles of executives, middle managers, front line managers, and individual contributors in this transformation. We’ll talk about the layered approach to transforming your culture, and building the processes and tool chains on top of it. At the tactical level, we’re going to talk about an example team and what their first year looks like, what are the major milestones they will reach, and how to measure their success along the way.
Free SharePoint Project Management Templates from BrightWork and AtidanDavid J Rosenthal
The document provides information about two free SharePoint project management templates from BrightWork. It discusses how to install, use, and modify the templates. The templates include lists, libraries and web parts to support project management functions like project tasks, documents, calendar, and reports. Customers can get free support for using the templates on BrightWork's support forums.
This presentation focuses on how to seek, recruit and retain good talent for your software development team. It also examines external human resource factors such as the job market, the competition and software trends.
Software development practices at younginnovationsBimal Maharjan
This document provides an overview of software development practices at YoungInnovations, including an introduction to the company. It discusses practices such as requirements gathering, prototyping, team collaboration through dividing work into small chunks, and releasing software early and often for client feedback. It suggests improving domain knowledge, measuring metrics, using tools like Redmine and Git, and focusing on people. The document ends by providing contact information to learn more about careers at YoungInnovations.
While Office365 continues to grow at a rapid rate, adoption beyond Exchange can be slow without a strategy in place. This presentation discusses: a "go to market" strategy for a successful Office 365 deployment; productivity features that will enhance adoption; strategies for keeping end users engaged; how to track usage and activity so you can measure your success; and touches on many of the productivity features (Groups, Delve, Yammer, co-editing, etc). The primary focus, however, is on the management/ongoing educational aspects of a successful deployment.
You can find a video recording of this session via #Collab365 at https://youtu.be/uYpPx5R3lPY
Building Startups and Minimum Viable Products (NDC2013)Ben Hall
Ben Hall is a hacker in residence at Cornershop and founder of previous startups. He discusses his approach to starting new ventures, which focuses on rapidly validating ideas by building minimum viable products and releasing early to test assumptions and learn from customers and metrics. Some of his key advice includes failing fast when ideas don't work, focusing on acquisition metrics over features, and prioritizing speed of delivery over perfect code in the early stages. The presentation emphasizes learning through quick iteration and putting products in front of customers as soon as possible.
The following document contains case study related to the startup my friend started, DIGITERIA.NET . Due to the changing nature of our startup, we moved to ERPAL, which is a web based ERP solution, ideal for small/medium enterprises.
Scotland's only conference devoted to ITSM (IT Service Management) attended by over 150 IT professionals. This event was held 25th October 2016, Edinburgh.
The document provides an overview of agile project management. It begins by outlining some of the flaws and weaknesses of traditional waterfall models. It then discusses what agile is, defining it as an iterative approach focused on rapid delivery and ability to respond to change. The agile manifesto and principles are explained. Key agile concepts like user stories, acceptance criteria, epics are introduced and examples are provided. Finally, it covers some advantages and disadvantages of the agile methodology.
Kyiv Project Management Day 2016 Іванна Заєць: Основи ПМа (PM’s Essentials)
Сайт конференції: http://pmday.org/
Спільнота в мережі Linkedin: http://bit.ly/PMDayLin
Спільнота в мережі facebook: http://bit.ly/PMDayKyivFB
Twitter конференції: https://twitter.com/LvivPMDay
The goal of this presentation is to explore the most efficient way to manage the product backlog, using blitz planning, story maps (walking skeleton) and improving the quality of our stories by focusing on stronger acceptance criteria, as well as using personas. The benefit of having a better way to organize and visualize the product backlog is to improve our ability to conduct release and iteration planning, as well as produce a better product road map. By attending this session you will be better equipped to help your team and product owner work with the product backlog. As a project manager, you will be introduced to simple techniques that will help you better manage your Agile project and improve visibility to all the work.
This talk by Cecil Dijoux, author of #Hyperlean, is about answering the questions managers ask themselves every day to thrive in the digital era. How to daily manage the activity so that customer experience remains at the very heart of the team concern? How to foster the right context to encourage experimentation and the development of the team agility? How to adopt the right posture to engage every one, every day in the thinking, building, checking, learning loop so that each team member can see her or his contribution to the company operational improvement and financial growth as she learns new things about her own work?
Find out more about Lean in the digital world on www.lean-digital-summit.com
For more ecommerce webinars visit us at http://www.elasticpath.com/webinars/archive
A successful ecommerce project is a beautiful thing. It can raise revenue, reduce cost, and strengthen a brand. Unfortunately, the visibility of ecommerce and the breadth of stakeholders can amplify the usual project risks-availability of IT skills, understanding of business needs, scope control, accurate estimating, and so on. We sifted through the results (and in some cases, debris) of ecommerce projects over the last 10 years to bring you this "on the ground" view of what to do to turn the odds in your favor.
Featuring: Gord Janzen, Chief Operating Officer, Elastic Path Software and Atul Jain, Associate General Manager, HCL Technologies
The document provides guidance on implementing an ERP system using a package approach methodology. It outlines four phases of a typical project: initial contacts, pre-study, implementation, and after-sales services. Each phase is described in detail, including goals, responsibilities, tasks, and deliverables. The methodology emphasizes adapting the ERP system to the customer's needs through requirements analysis, prototyping, and obtaining frequent feedback.
This document discusses how roles and responsibilities change in Agile/Scrum frameworks compared to traditional organizations. It outlines several key Agile roles including Product Owner, Scrum Master, and Scrum Team Members. It also discusses how requirements, design, testing, and tracking emerge incrementally rather than being fully planned upfront. Cultural shifts involve moving from big requirements/design upfront to emergent approaches. The roles of Architect, User Experience Lead, Internal Coach/Mentor, Agile Program Manager, and Functional Manager are also described.
Transforming Volvo: Creating a Single Source for the Enterprise PortfolioPlanview
View the On-Demand Webcast! Planview.info/Volvo
Learn from this case study on creating a single source for the enterprise portfolio, including:
-why a portfolio tool is needed
-what capabilities are important to implement
-how implementation should take place
-lessons learned
View the On-Demand Webcast! Planview.info/Volvo
The document provides guidance on planning and managing a web project. It discusses establishing requirements, issuing a request for proposal (RFP), selecting a development partner, going through phases of discovery, design, development and testing, content migration, and ongoing site management. Key phases include establishing needs upfront, vetting development firms, signing off on specifications at each stage, allowing time for testing, and planning training and support for ongoing site management. Sample budgets range from $10,000-$100,000 for development and $20,000-$100,000 annually for site management applications and hosting.
OK, I’m ready to DevOp. Now what?
We’ve heard a lot about the technologies behind DevOps, and even a bit on the processes that some DevOps shops employ. What we haven’t heard too much about directly is a fundamental matter of bootstrapping. If you’re a leader or influencer in a software or IT shop, you’re sold on this DevOps idea but overwhelmed by the difference between where you are now and where you need to be, you’ve come to the right place. We’ve heard all about the unicorns of the movement, and what they are doing. Much time is spent talking about their innovative technologies. But how did they get there? Moreover, how can YOU get there? We’re going to spend some time discussing how to get started and find success on the rocky road to DevOps. We’re going to talk about the roles of executives, middle managers, front line managers, and individual contributors in this transformation. We’ll talk about the layered approach to transforming your culture, and building the processes and tool chains on top of it. At the tactical level, we’re going to talk about an example team and what their first year looks like, what are the major milestones they will reach, and how to measure their success along the way.
Free SharePoint Project Management Templates from BrightWork and AtidanDavid J Rosenthal
The document provides information about two free SharePoint project management templates from BrightWork. It discusses how to install, use, and modify the templates. The templates include lists, libraries and web parts to support project management functions like project tasks, documents, calendar, and reports. Customers can get free support for using the templates on BrightWork's support forums.
This presentation focuses on how to seek, recruit and retain good talent for your software development team. It also examines external human resource factors such as the job market, the competition and software trends.
Software development practices at younginnovationsBimal Maharjan
This document provides an overview of software development practices at YoungInnovations, including an introduction to the company. It discusses practices such as requirements gathering, prototyping, team collaboration through dividing work into small chunks, and releasing software early and often for client feedback. It suggests improving domain knowledge, measuring metrics, using tools like Redmine and Git, and focusing on people. The document ends by providing contact information to learn more about careers at YoungInnovations.
While Office365 continues to grow at a rapid rate, adoption beyond Exchange can be slow without a strategy in place. This presentation discusses: a "go to market" strategy for a successful Office 365 deployment; productivity features that will enhance adoption; strategies for keeping end users engaged; how to track usage and activity so you can measure your success; and touches on many of the productivity features (Groups, Delve, Yammer, co-editing, etc). The primary focus, however, is on the management/ongoing educational aspects of a successful deployment.
You can find a video recording of this session via #Collab365 at https://youtu.be/uYpPx5R3lPY
Building Startups and Minimum Viable Products (NDC2013)Ben Hall
Ben Hall is a hacker in residence at Cornershop and founder of previous startups. He discusses his approach to starting new ventures, which focuses on rapidly validating ideas by building minimum viable products and releasing early to test assumptions and learn from customers and metrics. Some of his key advice includes failing fast when ideas don't work, focusing on acquisition metrics over features, and prioritizing speed of delivery over perfect code in the early stages. The presentation emphasizes learning through quick iteration and putting products in front of customers as soon as possible.
The following document contains case study related to the startup my friend started, DIGITERIA.NET . Due to the changing nature of our startup, we moved to ERPAL, which is a web based ERP solution, ideal for small/medium enterprises.
Scotland's only conference devoted to ITSM (IT Service Management) attended by over 150 IT professionals. This event was held 25th October 2016, Edinburgh.
Visual Paradigm enables your team to manage enterprise transformation complexity for coping with the rapidly-changing markets, technologies, and regulatory requirements. It is an ideal one-stop-shop solution for enterprise architecture planning and business transformation, project management and agile software development, so that your company can stay in control and foster growth.
Enterprise resource planning (ERP) is an enterprise-wide information system designed to coordinate all the resources, information, and activities needed to complete business processes such as order fulfillment or billing. ... Ideally, the data for the various business functions are integrated.
Taylor Milliken runs Milosi, Inc., and uses a suite of powerful technology systems to maintain a highly profitable landscape operation. He walks you through how to set up your own systems and use the data you gather effectively.
Presentation given by Janette Toral at Drupal Camp Manila 2014 (April 27, 2014) where she talked about Scrum, Agile methodoloy and using it for e-commerce projects.
The document provides an overview of using Scrumban methodology for managing data science projects. It discusses that Scrumban is a hybrid of Scrum and Kanban principles that is well-suited for data science work which involves research, software development, repeatable tasks, and team development. It also outlines how to set up a Scrumban board to visualize workflow and limit work-in-progress using columns and swimlanes. The benefits of Scrumban for data science projects include its focus on quality, just-in-time work, short lead times, continuous improvement, and minimizing waste.
15 tips for bullet proof requirements analysis on SharePoint projectsDocFluix, LLC
Success or failure of any significant SharePoint project depends on having well defined business and technical requirements before the project starts. With this presentation, learn concrete, repeatable techniques for ensuring that the requirements for your SharePoint project are well defined.
This document discusses key concepts in software project management. It covers defining the scope and requirements of the software project, decomposing the problem into functions and classes, establishing a development process, organizing the project team, tracking progress, and making decisions. The document emphasizes understanding stakeholder needs, maintaining momentum, and conducting a post-mortem review.
The document discusses the history and principles of agile software development. It describes how a group of software leaders met in 2001 to discuss unproductive development practices, which led to the creation of agile frameworks like Scrum. The 12 principles behind the Agile Manifesto are outlined, focusing on customer satisfaction, welcoming changing requirements, and frequent delivery of working software. Key ceremonies like the daily scrum and sprint planning and retrospectives are also summarized.
eSavvy webinar: Top 5+1 Tips of How to Maximize the ROI of a CRM InvestmenteSavvy
Do you want to know how to maximize the return of investment in a CRM system? Are you interested to find out how to truly use a CRM system to its full potential and how you can benefit from doing so? Then watch our next webinar, during which our Managing Director David Goad will share with you top tips on how to maximize the ROI of a CRM investment. David has been involved in more than 200 Business Application Implementations and was one of the contributing authors of the proven project management methodology recommended by Microsoft – Dynamics Sure Step. He will use his vast experience and project management knowledge to provide you with valuable insights about how to select your new CRM, how to prepare for CRM deployment projects and what to do during and after the project to maximize the results from your investment.
Rejuvenating Agile Operations By Putting Lead And Cycle Time Front And Centre.Zan Kavtaskin
Agile methodologies such as Scrum, Extreme Programming and DSDM emerged in the 1990s and most of them were inspired by the Lean Manufacturing movement. While Lean Manufacturing focuses on increasing value and reducing cycle time, work in progress and lead time, Agile methodologies tend to focus on methods. Over the past few decades these methods became dogmatic, businesses struggle to align these methods with their goals and practitioners become disenchanted when they run out of Agile methods to increase delivery speed.
During this presentation Zan will present some of his research and show how it is possible to amalgamate Agile methods, Lean Manufacturing and Data Science to get your business back on track.
See the full analysis here:
https://medium.com/@zankavtaskin/list/research-rejuvenating-agile-operations-by-putting-lead-and-cycle-time-front-and-centre-766cc7993007
Webinar: Ten Ways to Enhance Your Salesforce.com Application in 2013Emtec Inc.
The document outlines 10 ways to improve a Salesforce.com application in 2013 according to a webinar presentation by Emtec. The top three recommendations are: 1) Integrate Salesforce.com with key external systems to improve processes and access data from any system, 2) Enrich and cleanse data in Salesforce.com to promote accurate reporting and decision making, and 3) Bring other functional groups onto the Salesforce.com platform to improve collaboration and reduce redundant systems. The webinar also provides guidance on how to implement the recommendations and considerations for each.
How to Pivot into Product Management by Expedia Group Sr PMProduct School
Main Takeaways:
Know who you are
- Understand the different type of Product Managers
- Realize where you fit better and what new skills you want to grow
- Strategy to acquire new skills
- Identify Product Manager opportunities that suit your skills
This document provides an overview of agile versus traditional project management approaches. It begins with a metaphor comparing rafters who need to maneuver quickly based on conditions ahead versus those who need a pre-planned route. It then discusses the iterative model and agile methodology compared to the traditional waterfall model. Key differences highlighted between agile and traditional approaches include the emphasis on individuals and interactions over processes, working software over documentation, and responding to change over following a strict plan. The document also discusses configuration management and how handling requirements and designs can be easier with agile development. Overall, it presents agile and traditional methods as having some shared goals around delivering valuable products, but differing in aspects like how much control and documentation is valued during the
Taller Technologies: Our experience with iso 9001 2008 and AgileTaller Technologies
This document discusses Taller Technologies' experience with implementing an ISO 9001 quality management system while also adopting Agile practices. It describes Taller Technologies' focus on simplicity, flexibility, and continuous improvement in its quality system design. Key lessons included designing processes that allow each project to define how it will work, keeping processes and documentation simple, and conducting peer reviews instead of traditional audits.
This document introduces Microsoft Azure Sentinel, a cloud-native security information and event management (SIEM) and security orchestration, automation and response (SOAR) solution. It provides intelligent security analytics by collecting and analyzing security data from across an organization. It uses built-in and customizable analytics, investigations, and automated responses to detect, investigate, and respond to threats. It also integrates with Microsoft services and third-party tools to provide a single solution for security operations challenges.
(1) Office 365 Groups provide a complete collaboration solution that integrates experiences across applications like Outlook, Teams, and SharePoint.
(2) Office 365 Groups are managed through a single identity in Azure Active Directory which populates group experiences across Office 365 apps.
(3) Managing Office 365 Groups involves multiple parties as groups can be accessed through many apps and interfaces but are mastered by none specifically. Admins use PowerShell to centrally manage groups.
- OneNote 2016 support dates will now align with Office 2019 through 2023 for mainstream support and 2025 for extended support.
- OneNote 2016 will be installed across Office by default again.
- The OneNote for Windows 10 and OneNote for Office 365 teams are working to merge their codebases, with a projected ship date of July 2021 after increasing engineering resources, though stabilizing the merged code poses risks.
- Upcoming OneNote roadmaps will include features like @mentions, meeting notes, section sharing, tasks, and a next generation canvas.
This document outlines the seven steps to developing a successful Office 365 roadmap: 1) Define organizational goals and strategy, 2) Identify current user issues, 3) Group issues into addressable problem areas, 4) Evaluate Office 365 technologies to address problems, 5) Create the roadmap, 6) Develop success criteria, and 7) Revisit the roadmap regularly. The presenter emphasizes starting with goals and current problems, mapping issues to technologies like OneDrive and Teams, and creating measurable success criteria to guide the roadmap.
Learning to go with the Microsoft Flow - OttawaAdam Ochs
This document provides an overview and summary of a SharePoint Saturday event taking place on October 28, 2017 in Ottawa. It includes information on sponsors, session schedules, and featured speakers. One session presented by Adam Ochs will teach attendees how to use Microsoft Flow to automate workflows between business applications. The document also provides examples of common questions asked about Microsoft Flow and its capabilities.
The top 10 things I wish I had known about O365 groupsAdam Ochs
The document summarizes the top 10 things the author wishes they had known about Office 365 Groups. Some of the key points include:
1) How integrated and fundamental Groups have become as a complete collaboration solution in Office 365.
2) That Office 365 Groups is a membership service that provides a single identity for a group across Office 365 applications.
3) Managing O365 groups involves many different tools across the Office 365 admin centers, Azure portal, and PowerShell for full control and customization.
4) Understanding the implications of deleting a group, including soft-deletion policies and expiration times.
5) Realizing the various roles and permissions needed to fully manage groups, including needing an Exchange Online license.
So you have been asked to Perform an Exchange MigrationAdam Ochs
This document outlines a presentation about migrating email from an existing system to Office 365. It discusses the different types of migrations including cutover, staged, and hybrid migrations. It provides pros and cons of each approach and compares their complexity. The presentation recommends the hybrid migration for large organizations as it has the smallest user impact but requires the most technical expertise. It also discusses tools for migrations including the free Office 365 Migration tool for performing cuts, staged, and hybrid migrations.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Industrial Tech SW: Category Renewal and CreationChristian Dahlen
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
Structural Design Process: Step-by-Step Guide for BuildingsChandresh Chudasama
The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
buy old yahoo accounts buy yahoo accountsSusan Laney
As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
1. P r e s e n t e r : A d a m O c h s
D a t e : M a r c h 2 0 1 8
S h a r e p o i n t F e s t D . C .
Developing your own Office
365 Roadmap
2. 2
Introduction
In this session we will be doing the following!
• Discussing what goes into an Office 365 Roadmap
• Going over my recommended steps to be successful
• Discussing tools and options that are available to you
• Looking at real life examples of roadmaps in flight for some of my (anonymous) Enterprise
Customers
• Interaction and Q&A (How this can be applied for your organization)
4. 4
What a good Office 365 roadmap is!
• A high-level plan, defining an overarching strategic objective of the company in
IT and business, while capturing the major steps planned for achieving that
objective.
– A plan with a purpose
• A communication tool that helps communicate the companies path and
strategy in productivity technologies.
5. 5
What an Office 365 Roadmap should not be!!
• It is not a backlog of work!!!
• It is not a list of features!!!!
• It is not a project management tracker!!!!
6. 6
The Seven Steps to building a successful and
comprehensive Roadmap
• 1. Start by thinking about your organizations goals and strategy
• 2. What are your current user issues?
• 3. Put those issues into addressable problem areas
• 4. Evaluate your arsenal of Office 365 technologies against the first three steps
• 5. Create a Roadmap
• 6. Develop Success Criteria
• 7. Plan to regularly revisit points 5 and 6 at least twice a year.
7. 7
Step 1 – Goals and Strategy - The Buzzwords
All the time I have people that come to me and say “My boss said we need to
be/do ……”
• “Collaborative”
• “Agile”
• “Secure”
• “Cloud”
• “Immersive”
8. 8
Step 1 – Goals and Strategy
• These should be Big Picture items, don’t get lost in the details! That is for further down the line
• These should have definition and meaning, not just the buzzwords from the last slide.
• This should be the broad brushstrokes that setup your picture, not the individual details.
• Ex – We need to increase the ease of access for our userbase, allowing them to work on the go and
remotely more often as is more common in the modern workforce.
• Ex – We need to move away from our legacy on-prem servers, and into the cloud, reducing infrastructure
cost and making scaling more easy.
• Ex – We need to ensure our files that are moved into the cloud have classification protection, and do not
compromise our company while accessed on the fly.
• What else!?!?
9. 9
Step 2 – What are your current issues
• Do you have any Business Intelligence (This also can steer you towards power
BI)
• Do you have metrics from your helpdesk?
• INTERVIEW the people on the frontlines. This means both your users, and
your helpdesk staff.
– So often I see VP’s and CTO’s that get lost in the clouds on vision, and maybe miss
their current needs
10. 10
Step 2 – What are your current issues
• These should be the problems facing your users today that you can help to address/solve. *
• Do not worry about IF you have the solution on the tip of your tongue here, this is to help you
roadmap, we try to solve this further down the line!!!
• Ex. My sales staff are on the road, and struggle to always VPN back into work to get the
needed files from on-prem files shares
• Ex. Not all users are on up to date versions of office, the versions date to when their computers
were created.
• Ex. We have no centralized chat program, our only communication is in person or email.
*This will give you quick wins and develop “Champions” both of which can be huge towards your overall
success
11. 11
Step 3 –Put those issues into Addressable Problem
Areas
• Here is where the rubber starts to meet the road, you go from data
gathering/dreaming, to actually starting to find solutions to address your
problems.
• Do not yet worry about specific technologies that solve these problems, that is
the next step, here focus on quantifying the problems you identified in step 2,
and the goals you identified into step 1, into groups together that you can then
work towards.
Problems Goals
Actionable
Items
12. 12
Step 3 – Addressable Problems
• Previous Goal 1 – “We need to move away from our legacy on-prem servers, and into the cloud, reducing
infrastructure cost and making scaling more easy.”
• Previous Goal 2 – “We need to increase the ease of access for our userbase, allowing them to work on
the go and remotely more often as is more common in the modern workforce.”
• Previous Issue 1 – “My sales staff are on the road, and struggle to always VPN back into work to get the
needed files from on-prem files shares”
• Problem that needs addressing – We need to move file share system off of legacy servers, and into a file
system that exists in the cloud.
13. It is helpful to think about what is going to
deliver the most value to your employees
first! Some of the things you might think
about doing right away, might not deliver
immediate visible value.
It may be worth focusing on getting a few
quick wins and return on investment to
build excitement going into the cloud.
14. 14
Step 4 – Evaluate Office 365 Technologies
• This is the first time you really have a barrier of entry that you have not had previously! Every IT and
Business leader can put together the first three steps right now.
– This is why so many of the IT professionals here have jobs!
– You can do this too! Lets setup the basic steps to increase your knowledge
• There are tons of great resources out there for you to consume.
– Y’all here are already ahead of the game, most people I talk to do not attend community events and leverage the
knowledge that exists there.
• Some of the resources I strongly encourage you to use:
– Follow community members on Twitter, blogs, linkedin etc. (Most of the new updates I get are from here)
– Blogs.office.com (atleast once a month)
– Have you looked at the official O365 Product Roadmap - https://products.office.com/en-us/business/office-365-roadmap?filters=
– Take advantage of the free webinars and events Microsoft puts on
– TONS of free material, and tools (more on that later)
15. 15
Step 4 – Evaluate O365 Technologies
• Take the problem areas you created in Step 3, and see if they correlate to O365 technologies.
• Remember you don’t need to have all the details right now!!!!!
– Planning out the specifics of each project is a separate (And very important) step of that
project
– Your companies Office 365 Roadmap is “A plan with a purpose” not a project list.
• Ex. Some will be obvious answers:
– We need a chat client – Hey look at that Skype and Teams fits the bill!
• Ex. Some will be not so obvious:
– A file share migration will include OneDrive and SharePoint…. But what about teams? What about
groups? What goes where?
• These are questions that are flushed out at a project level, for our Roadmap we know we want a File Share
Migration, and know it is going to use some combination of technologies in O365, that is good enough for now.
16. 16
Step 5 –Create your Roadmap
• The hard work is done!!!!! You have done everything you need to have the
content for the roadmap, it is now taking the conclusions from step 1-4, and
organizing them into a plan.
– It will not always be smooth sailing!!!
– It can (and will) change
There are some overall themes I have found to be the
most sticky and successful, we always hit up these
themes when addressing our first road mapping calls.
17. 17
Step 5 – Creating your Roadmap - Themes
• If you are starting off in O365 you WILL need to have training for admins,
helpdesk staff etc. They need to learn the new system, and what to do.
• I strongly recommend some sort of designed end user training, ideally targeted.
• Executive buy-in and sponsorship is a must have. You will be making big
changes that needs to have the goals of the organization aligned.
• Don’t feel like you need the full picture during this roadmap, we are wanting to
put together a basic outline of the next few quarters working towards the big
picture goals.
• As you mature in the product, you will change this roadmap again and again,
that is ok, it should be your “Plan with a Purpose”
18. 18
Step 6 – Develop Success Criteria
• You have your Roadmap now what!?!?!?
• Your success criteria should be measurable objects that you can clearly
quantify, we are no longer up in the sky, we are deliberate and precise!!
• Do these success criteria allow you to confidently say you have both:
– Addressed current issues from step 2
– Addressed overall goals from step 1
– If not, you either need more specific success criteria, or to redo steps 3 & 4!!!!!
20. 20
Step 6 – Success Criteria
• Ex. We will consider the Chat functionality rolled out, when we have 80% of our
employees deployed onto Skype for Business or Teams.
– We can use metrics from the Office 365 reports to see daily usage
• Ex. We will consider the file share migration complete, when we are able to
successfully decommission our on-prem file shares
– Note that I do not have to say for this to be complete (ALL Issues of use are
resolved), that is an IT support issue, we want to focus on the data move and end
user education
21. 21
Step 7 – Revisit 5 and 6!!!
• In order to do step 5, you really need to be confident in your answers from 1-4.
I would recommend re-doing the entire exercise at least once a year.
• I would recommend doing steps 5 and 6 once a quarter.
22. 22
What is the office 365 Secure Score?
• https://securescore.office.com
• First and foremost this is Brilliant Marketing
• A great idea for roadmap projects
• A way to show improvement and progress
• Account for third party improvements
17
23. 23
Fast Track Program for Office 365
• To Enroll in FastTrack you must be a company of 250+ users
• Available for many products inside of the suite, Exchange Migration,
SharePoint Migration, OneDrive Migration, Intune Deployment, etc
• Even if you are not 250 users, there are WONDERFUL resources built around
adoption for this program that you can get for free!!!!
• https://devfasttrackv4storage.blob.core.windows.net/marketing/en-
us/resources/Office_365_Adoption_Guide.pdf
– ^^^^^^ SAVE THIS LINK!!!! ^^^^^^^
24. 24
IT Roadmap planning tool
• https://techcommunity.microsoft.com/t5/IT-
Resources-Training-Blog/Introducing-the-
IT-Roadmap-planning-tool-preview/ba-
p/114957
• Lightweight tool to help plan for projects
coming up
• Free to use, great to augment your own
work.
25. 0-6 Months
October 2017 – March 2018
•Advanced Threat Protection Purchased and Implementation (December 2017)
•Implement Safe Links for company email
•Implement Safe Attachments for company email.
•Implementation of Transport Rules to ‘stamp’ [External] on external emails sent to HGV employees. (December 2017)
•Optional Outbound Message Encryption based on subject tag
•O365 Secure Score Initial Audit
•MultiFactor Authentication (MFA) enabled for Admin Accounts
•Admin account audit.
•Help Desk Support Training
•High-level troubleshooting, Basic Office 365 and Outlook tips
0-3 Months
Q4 2017
•OneDrive for Business
•Pilot (January 2017)
•Migration
•Implementation of security controls
•Client Sync Roll Out
•Admin Training
•Enduser Training
•Mobile Devices Management
•Purchase
•Scoping
•Pilot
•Security and controls
•Admin Training
•Evaluate suggested objectives for O365 Secure Score.
•Contract Renewal (March)
3-6 Months
Q1 2018
Green Completed | Yellow In Progress | Red Delayed or Cancelled
26. 6-18 Months
April 2018 – June 2018
December 2017
• Mobile Device Management Implementation
• Office Suite Training (ie. OneDrive for business, Outlook, etc.)
• Company Wide Roll Out
• Microsoft Teams Pilot
• Consultation sessions with pilot teams
• Security Controls review
• Exploration of new features and applications in Office 365.
6-9
Months
Q2 2018
27. 0-6 Months
October 2017 – March 2018
February 2018
• Continue Help Desk Support Training
•High-level troubleshooting, Basic Office 365 and Outlook tips
• User Email Address Change (February 28th) .
• OneDrive for Business
•Pilot & Migration (March 2018)
•Implementation of security controls
•Client Sync Roll Out (SCCM)
• Admin & Enduser Trainings
• Security: DLP and Encryption review and implementations
• Mobile Devices Management
•Scoping
• Evaluate suggested objectives for O365 Secure Score.
• Contract Renewal (March)
0-3 Months
Q1 2018
•Mobile Device Management Implementation
•Pilot
•Security and Control
•Admin Training
•Office Suite Training (ie. OneDrive for business, Outlook, etc.)
•Company Wide Roll Out
•Microsoft Teams Pilot
•Consultation sessions with pilot teams
•Security Controls review
3-6 Months
Q2 2018
28. 6-18 Months
April 2018 – June 2018
February 2018
• Azure AD Premium 2 Security Controls and
Auditing.
• Microsoft Teams rollout
6-12 Months
Q3 & Q4
2018
29. 0-6 Months
July 2017- December 2017
August 2017
• PowerBI Content Pack Setup
• FastTrack Analytics Setup
• Exchange Decommission (Carlstadt)
• Retention Policy Enabled (August 2017)
• PST re-ingestion Executing
• Rackspace Contract Renewal
• Rackspace On-site (October)
• Office 365 Groups End-User Trainings and Rollout to IT Department
• Microsoft Teams End-User Trainings and Rollout to IT Department
• File Storage Migration Initiating
• MDM (Intune) Exploration and Planning
0-3 Months
Q3 2017
• PST Re-ingestions Cleanup
• Exchange Decommission (Denver)
• File Storage Migration Planning (OneDrive/Sharepoint)
• Pilot U-Drive Replacement (OneDrive for Business)
• OneDrive for Business End-user Training
• MDM (Intune) Exploration and Planning
• OneNote End-user Training
• Microsoft Forms End-user Training Rollout
• Microsoft Stream Evaluation
• Office 365 Groups Evaluate Fit for company By Department
• Microsoft Teams Evaluate Fit for company By Department
• Azure Transformation
• Skype for Business Calling
• Airwatch Contract due?
3-6 Months
Q4 2017
30. 6-18 Months
August 2017
• File Storage Migration Executing
• MDM (Intune) Implementation Testing Phase
• U-Drive Replacement (OneDrive for Business) Conti.
• Azure Transformation
6-9 Months
Q1 2018
• File Storage Migration Clean Up
• Review of PowerBI Content Pack
• Review of FastTrack Analytics and findings
• MDM (Intune) Implementation Company Wide
• Azure Transformation
• Microsoft License Renewal (Augustish?)
9-12 Months
Q2 2018
• File Storage Migration Clean Up Pt. 2
• Office 2016 Suite Review, Planning, and Rollout
• Azure Transformation
12-18 Months
Q3 & Q4 2018
31. Timeline Overview
August 2017
0-3 3-6 6-9 9-12 12-18
Retention Policy
August 20117
Carlstadt Decom
September 2017
Contract End
October 2017
Denver Decom
PST Ingestion
End-User
Trainings
File Store
Migration
Content Pack &
Analytics Review
MDM (Intune)
Company wide
Deployment
2016 Office
Suite
Deployment
Content Pack &
Analytics Setup
September 2017
Rackspace Onsite
October 25th- 26th
Office 365 Groups &
Teams Exploration
Azure Transformation
MDM (Intune)
Pilot
File Storage
Migration
Planning
32. August 2017
Descriptions
• A full rollout of the Office ProPlus suite to all users still using legacy applications. With Pro Plus you
will be able to roll out this software in tandem to the software currently running on the users
computers. This will allow you to test out, and revert when necessary any applications or add-ins
that are not yet fully compatible with the Pro Plus suite. Microsoft offers the Office Deployment Tool
to facilitate this rollout. (Owner, Rough Dates, Specific Due dates)
Office Professional Plus
• Finalize the decommission of the Carlstadt exchange servers. Most of this work has been done,
we just wanted to ensure the item was captured in your roadmap as it relates to the project as a
whole.
Exchange Decommission Carlstadt
• Finalize the move of all users still left on Denver to O365, or removal. Once all users are removed,
analyze any remaining traffic still traveling through Denver and address accordingly. Once that has
been done we can begin the process of removing all remaining mailboxes, and formalizing the
decommission, leaving just the 2016 hybrid server in the on-premises forest.
Exchange Decommission Denver
33. August 2017
Descriptions
• company Has been exploring the idea of utilizing SharePoint online for collaboration and file storage. We
primarily see this coming into play when we are tackling the file storage problem, as group/shared
storage will end up being encased in SharePoint document libraries. The potential for growth in this
product is huge however. Several of our customers have very robust fully deployed SPO systems to
handle collaboration both internally and externally. That scope has not yet been decided inside of
company, but we see this as the first step towards utilization.
SharePoint
• A PowerBI Content Pack extension to be applied to the company Tenant. This will give increased insight
into adoption and usage across the O365 platform.
O365 Content Pack
• Recently the Microsoft FastTrack program has gotten a facelift that makes it useable and rewarding for
company. Rather than an initial sales tool, the FastTrack program now is designed around enhancing
O365 through product adoption of resources not fully utilized. We see the FastTrack team as a good
resource for us to leverage during the migration of legacy content from your file stores into OneDrive and
SharePoint.
Microsoft FastTrack Integration
34. August 2017
Descriptions
• Take all legacy PST files as well as Enterprise Vault archives and re-inject them into the existing O365
services. To do old PST files, Al will continue to leverage the Azure PST ingestion service. For Enterprise
vault, company is currently engaged with the vendor to figure out the best solution, which most likely will
result in additional PST files to re-ingest into O365. Based on the feedback from the vendor we may
advise looking towards the hard drive re-ingestion rather than the online Azure service.
Archives and PST Ingestion
• One major project that company wants to undertake is the migration of legacy file storage solutions into
the cloud. This is a large project that will have a broad scope. Old file storage solutions need to be
investigated and determined what needs to be migrated. This can be owned by IT, or project managed
down to various business owners. Once the scope has been defined, we plan on working with the
FastTrack team to migrate the content up into the cloud.
File Storage Migration
• Many of the products and options listed in this roadmap will require trainings of end users, admins, or
both. Rackspace plans to fully support these efforts with trainings where needed, and will make not of
them on the roadmap. Additionally on-site trainings are an option and possibility should the need arise.
Trainings
35. August 2017
Descriptions
• company has started in small scope leveraging groups and teams. Over the next several quarters we
would like to expand this scope to more areas of the business. At the time of the creation of this timeline,
Teams are yet to expand to external users, but that should be coming soon. Groups already have the
capability to work with external users. We recommend starting with individual business units or teams,
training and educating them on the functionality of groups/teams, and expanding from there.
O365 Groups/Teams
• Forms has reached public preview as of the writing of this timeline. It will soon pass into General
Availability. We see Forms as filling a specific need for company, and something that can be rolled out
with little investment of resources.
Office 365 Forms
• Intune and the EMS suite as a whole is something that company would like to explore and potentially
deploy. We will scope out this timeline to include dates/best guesses for a deployment, but a proper
scoping and investigation needs to occur before Intune is fully committed to. The Intune suite itself is a
full on mobile and application management platform which can reach across PC’s, Cell Phones, Macs (in
preview) to allow full management across the company.
Microsoft Intune
36. August 2017
Descriptions
• Continued rollout and adoption of OneDrive for Business (ODfB) to the business units. Primarily this can be
achived by making sure the OneDrive Next Generation Sync Client has been rolled out to all of the users.
Trainings will need to accompany this rollout to ensure end users know the preferred/proper way to consume/use
the client.
OneDrive for Business
• Microsoft will over time migrate all content that has been generated in O365 Video into stream for company.
There is no set timetable to accomplish this, but it is something that is going to happen over the next several
quarters. We will work with company to determine if we want to wait on Stream rollout for the migration, or start
the integration before-hand. Like Teams, Stream is built on the fundamental unit of O365 Groups, with the added
option of creating separate channels outside of groups for user consumption.
Microsoft Stream
• company will continue their deployment and rollout of servers into the Microsoft Azure environment. While this
does not directly fall into support with our team, it is in the same space and therefore we felt needed to be
included in the scoping and planning of services. We will likely introduce company to some of our colleagues
who do Managed Services of Azure in the same way our team supports O365 as the company project scope
grows and matures.
Microsoft Azure
37. August 2017
Descriptions
• Having now rolled out the new MRM policy to users, we look towards
the actions needed to enforce it. Post 8-31, we will remove the
retention hold sitting on all users mailboxes, and re-start the Managed
Folder Assistant. This will remove all data that has not been flagged
from the users mailboxes that is older than 3 years. Initial restoration in
the 30 days after the removal can be done through the recover deleted
items inside of outlook, simplifying this request for the helpdesk staff. If
the data is restored, it will go back until the mailbox until the next time
the Managed Folder Assistant runs (approximately once a week). After
the 30 days, we still have litigation hold enabled for all users, thus
capturing all data for discovery in the search in compliance center.
Once we are confident everything is good, we will remove the Litigation
hold on the user accounts that did not have it set previously.
Message Retention Policy
In this presentation, I will be covering our Fanatical Support for Office 365 and Managed Services for Office 365 solutions..
Rackspace has a simple and clear mission to provide Fanatical Support for the World’s Leading Clouds and technologies which includes Microsoft Office 365.