Cloud, Unified Communications and Collaboration. These terms are nothing new to IT but have you ever stopped to think about the users of cloud – the human side of cloud? The impact future ways of working are having on your employees and end users? With technology moving at such a rapid pace, understanding those at the other end of the technology is crucial to maximising your investment in new collaboration tools and cloud-based technologies.

1. Enabling the Super User
Jason Singh
Telstra

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The Day After Tomorrow
Centralized ‘as a service’
offerings have been shown
as the future state of the
world for over 30 years
Within the last 10 years
the line between reality
and the future have
been blurred
Planning is key to safe
guard and enable your
organisation for the future

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Reality
Hollywood
Get Smart
1962
Mobile Phone
1973
Motorola develops
world’s first handheld
mobile phone
2001: A Space
Odyssey
1968
Tablet + Siri
Back to the Future
1989
Virtual Reality
2008
Telstra CEO
David Thodey
talks to a live
hologram of CTO
Hugh Bradlow
Star Trek
1966
Smart Phone
2002
Microsoft Tablet
PC is released
Minority Report
2002
Touch Interface
Transcendence
2014
Cloud Computing
The Jetsons
1962
Robotic
Vacuum
1997
First robotic
vacuum
cleaner
developed by
Electrolux
2014
Telstra
named first
partner for
Cisco Cloud
Services
2006
Nintendo Wii is released as first motion
and gesture activated video games
console

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The Super User is…
Seamless and
integrated access
to information when,
where and how I want
Super users are not
alike. Requirements
are determined by
user and organisation
Data is unbounded
and unrestricted
and can be shared
with and collaborated
on easily

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But from an IT point
of view, the super
user is made up of
three
integrated
components
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Applications
User
Experience
Enablers
• Cloud based
applications
• Company
native apps
• Consumer apps
• Wireless networks
(3G, 4G, GF, LTE)
• Wired networks
(private and public)
• Cloud infrastructure
(public cloud, private
cloud, colocation)
• Seamless to the user
• Various profiles based
on experience needed
• Device agnostic

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It all starts with the
script: it's not worth taking
myself away from my family
if I don't have something
I'm really passionate about
“ “
Steven Spielberg

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Writing the script is always the first step
Initiation &
Discovery

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Initiation &
Discovery
Analysis,
Planning
& Design
Cast the best fit products and partners
in your plan

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Initiation &
Discovery
Analysis,
Planning
& Design
Implementation
& Evaluation
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Direct the solution as if they were your actors

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HOW CLOUD
BUILT ONE OF
THE WORLD’S
LARGEST REAL
ESTATE FUND
MANAGERS IN 9
MONTHS
How cloud built
one of the world’s
largest real estate
fund managers in
9 months

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Applications
User
Experience
Enablers
Flexible Hybrid
Solutions
Unified Service
Management
Integrated
Cloud Network
Virtual
Private
Cloud
Private
Cloud
Applications
Hybrid
Services
Public
Cloud
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Flexible Hybrid Cloud Solutions
Infrastructure offerings
Backup &
Disaster Recovery
Security NetworkArchive &
Search
MORE COMING SOON
MORE COMING SOON

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Cloud in more places
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Telstra Enabling Your Future
Cloud collaboration, industry
solutions rolled to cloud nodes
Best of breed network and
partnerships supporting
your workloads