D+M Group_Digital Transformation_Datapipe
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Datapipe explain how they were able to enable a market leader in consumer audio electronics to transform their business and help achieve their business goals using the cloud.
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D+M Group_Digital Transformation_Datapipe
- 2. 2
- 3. MARKET LEADERS LOOKING TO TRANSFORM THEIR BUSINESS TO MAINTAIN COMPETITIVENESS 3 MARKET LEADER IN CONSUMER AUDIO ELECTRONICS 1000 EMPLOYEES GLOBALLY WITH MANUFACTURING IN JAPAN, CHINA & VIETNAM 88 THOUSAND NETWORKED DEVICES AND 1M APPLICATION USERS
- 4. 4 D+M GROUP HAD A COMPLEX IT ENVIRONMENT THAT DID NOT ALLOW FOR A GREAT CUSTOMER STORY POOR CUSTOMER SERVICE AND LACK OF SLAs 60+ POINTS OF FAILURE WITHIN IT ENVIRONMENT 60+ 69 SEPARATE DCs - HIGH COST OF COMPLEX INTERNAL, EXTERNAL AND HOSTED I.T SYSTEMS $
- 5. THEY WERE LOOKING TO UPGRADE & TRANSFORM THEIR BUSINESS DIGITALLY TO MEET BUSINESS GOALS INNOVATE PRODUCT DEVELOPMENT ENHANCE CUSTOMER EXPERIENCE AND SERVICE MODEL REDUCE COST
- 6. TRANSFORMED ADMIN STAFF INTO BUSINESS ANALYSTS CORE I.T INFRASTRUCTURE INVENTORIED AND PARTNER SELECTED ACHIEVED 95% DC CONSOLIDATION ENABLED OVER 100 GLOBAL WEBSITES ON AWS LAUNCHED MOBILE APPLICATIONS ON AWS TO OVER 1M USERS 80% DC CONSOLIDATION FROM 69 TO 3 DATA CENTERS WITH DATAPIPE HOSTED PRIVATE CLOUD DEPLOYED SFDC ULTIMATELY THEIR GOAL WAS TO MOVE TO THE CLOUD DEPLOYED HOSTED SAP AND OFFICE 365 DEPLOY UNIFIED COMMS BUSINESS CONTINUITY 2011 2012/2013 2014/2015 2016+
- 7. THEIR BUSINESS BENEFITS WERE BASED ON THEIR PHASED APPROACH TO TRANSFRMATION PHASE 2 COST ($800K YoY SAVINGS) RELIABILITY, SERVICE LEVELS CUSTOMER SERVICE DC CONSOLIDATION IMPROVED TO 95% COST ($1M YoY SAVINGS) FOCUS ON INNOVATION PHASE 1
- 8. DIGITAL TRANSFORMATION DIRECTLY ENABLED D+M GROUP TO GROW THEIR BUSINESS DEVELOP A SET OF INDUSTRY COMPETITVE NETWORK ENABLED PRODUCTS COLLECT AND ANALYSE DATA FROM 88 THOUSAND DEVICES - PREPARING FOR IoT OPPORTUNITES UNDERSTAND THEIR CUSTOMERS BETTER TO LAUNCH PRODUCTS FASTER AND MAINTAIN LEADERSHIP 1 2 3
- 9. 9 IN SUMMARY, D+M GROUP HAD THREE KEYS TO SUCCESS NEW CIO DROVE TRANSFORMATION THROUGH CLOUD STRATEGY COMMUNICATED BUSINESS BENEFITS OVER THE I.T BENEFITS CHOSE A PARTNER - NOT JUST VENDORS