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Use Case_Empowering Transformation_Equinix

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Jason Singh
Jason Singh

Understand a real use case of how Equinix are able to empower transformation for an energy customers within APAC.

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1Internal Use Only – © 2015 Equinix Inc. Equinix.com Empowering Transformation Real Use Cases Gareth Bridges | Enterprise Markets Asia Pacific March 2016
2Internal Use Only – © 2015 Equinix Inc. Equinix.com Before After Energy Supplier (Australia) Integrate IoT, Azure and ERP Systems • Smart meters with mobile SIM card installed • Data wirelessly transmitted to EDMI (SaaS hosted on Azure) for data capture • Direct interconnection between SAP HANA, Legacy SAP, EDMI (Azure) and mobile network via ECX • Smartphone app improves customer service and payment channels • NetApp private storage cloud for optimal performance • Staff manually read meters and input to SAP via MDT (Mobile Data Terminal) • Potential for human error • Safety concerns • Time consuming • All Customer Service interactions via Call Centre Customer Staff visit homes to read meters Meter readings sent to on-prem SAP via MDT Provider Data Center Legacy SAP Equinix Cloud Exchange Equinix IBX NetApp Private Storage Smart meter Smart meter EDMI App Meter readings Bills generated Customer service Customer Service app Mobile Internet Smart meter
3Internal Use Only – © 2015 Equinix Inc. Equinix.com

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Use Case_Empowering Transformation_Equinix

  • 1. 1Internal Use Only – © 2015 Equinix Inc. Equinix.com Empowering Transformation Real Use Cases Gareth Bridges | Enterprise Markets Asia Pacific March 2016
  • 2. 2Internal Use Only – © 2015 Equinix Inc. Equinix.com Before After Energy Supplier (Australia) Integrate IoT, Azure and ERP Systems • Smart meters with mobile SIM card installed • Data wirelessly transmitted to EDMI (SaaS hosted on Azure) for data capture • Direct interconnection between SAP HANA, Legacy SAP, EDMI (Azure) and mobile network via ECX • Smartphone app improves customer service and payment channels • NetApp private storage cloud for optimal performance • Staff manually read meters and input to SAP via MDT (Mobile Data Terminal) • Potential for human error • Safety concerns • Time consuming • All Customer Service interactions via Call Centre Customer Staff visit homes to read meters Meter readings sent to on-prem SAP via MDT Provider Data Center Legacy SAP Equinix Cloud Exchange Equinix IBX NetApp Private Storage Smart meter Smart meter EDMI App Meter readings Bills generated Customer service Customer Service app Mobile Internet Smart meter
  • 3. 3Internal Use Only – © 2015 Equinix Inc. Equinix.com