SlideShare a Scribd company logo
Ring central voice API
Hi Guys, I’m going to share the steps, how to use ring central voice API for any integrated
application. Ring central provides various APIs as part of voice api like voice control, call log, call
recordings, ring out, presence and SIP APIs.
List of Voice APIs
Voice call control APIs
We have the below list of ring central APIs to utilize the functionality of voice call
control APIs.
● Create Callout Call Session
● Get Call Session Status
● Drop Call Session
● Hold Call Party
● Unhold Call Party
● Reject Call Party
● Ignore Call in Queue
● Transfer Call Party
● Answer Call Party
● Pickup Call
Contin….
● Forward Call Party
● Reply with Text
● Call Flip on Party
● Call Park on Party
● Get Call Party Status
● Update Call Party
● Create Recording
● Pause/Resume Recording
● Supervise Call
Call Log APIs
The below are the list of APIs to integrate ring central call log apis.
● Get User Call Log Records
● Delete User Call Log
● Sync User Call Log
● Get User Call Record
● Get User Active Calls
● Get Company Call Log Records
● Sync Company Call Log
● Get Company Call Log Record(s)
● Get Company Active Calls
Call Recordings
Below are call recordings APIs.
● Get Call Recording
● Get Call Recordings Data
RingOut APIs
Below are the RingOut APIs.
● Make RingOut Call
● Get RingOut Call Status
● Cancel RingOut Call
● Make RingOut Call (Deprecated)
● Get RingOut Call Status (Deprecated)
● Cancel RingOut Call (Deprecated)
Presence APIs
We have below are the list of Presence APIs.
● Get User Presence Status
● Update User Presence Status
● Get User Presence Status List
● Get Unified Presence
● Update Unified Presence
SIP API
We have below SIP API.
Register SIP Device
Creates SIP registration of a device/application (WebPhone, Mobile,
softphone)

More Related Content

Similar to Ring central voice api

[Webinar] How to Maximize Sales with APIs
[Webinar] How to Maximize Sales with APIs[Webinar] How to Maximize Sales with APIs
[Webinar] How to Maximize Sales with APIs
FastSpring
 
A New Breed of Technical Leaders: The 101 to Defining Your API Business Stra...
A New Breed of Technical Leaders: The 101 to Defining Your API Business Stra...A New Breed of Technical Leaders: The 101 to Defining Your API Business Stra...
A New Breed of Technical Leaders: The 101 to Defining Your API Business Stra...
Akana
 
A New Breed of Technical Leaders: The 101 to Defining Your API Business Strategy
A New Breed of Technical Leaders: The 101 to Defining Your API Business StrategyA New Breed of Technical Leaders: The 101 to Defining Your API Business Strategy
A New Breed of Technical Leaders: The 101 to Defining Your API Business StrategyAkana
 
Bonrix Bulk voice call - Voice SMS Marketing Web Based Panel
Bonrix Bulk voice call - Voice SMS Marketing Web Based PanelBonrix Bulk voice call - Voice SMS Marketing Web Based Panel
Bonrix Bulk voice call - Voice SMS Marketing Web Based Panel
Renish Ladani
 
Enjay Synapse plus Brochure
Enjay Synapse plus BrochureEnjay Synapse plus Brochure
Enjay Synapse plus Brochure
Limesh Parekh
 
API Testing for everyone.pptx
API Testing for everyone.pptxAPI Testing for everyone.pptx
API Testing for everyone.pptx
Pricilla Bilavendran
 
ARI and AGI, a powerful combination
ARI and AGI, a powerful combinationARI and AGI, a powerful combination
ARI and AGI, a powerful combination
Jöran Vinzens
 
Salesforce integration options
Salesforce integration optionsSalesforce integration options
Salesforce integration options
Techforce Services
 
How to use Goautodial
How to use GoautodialHow to use Goautodial
How to use Goautodial
Sachin Kumar
 
ErRabbit
ErRabbitErRabbit
ErRabbit
IlHo Ahn
 
What It Takes to Build API Integrations
What It Takes to Build API IntegrationsWhat It Takes to Build API Integrations
What It Takes to Build API Integrations
Nordic APIs
 
The API (R) Evolution
The API (R) EvolutionThe API (R) Evolution
The API (R) Evolution
Rakuten Group, Inc.
 
Introduciendo Wombat 2.0`
Introduciendo Wombat 2.0`Introduciendo Wombat 2.0`
Introduciendo Wombat 2.0`
OpenDireito
 
APIForce presentation 28th of January
APIForce presentation 28th of JanuaryAPIForce presentation 28th of January
APIForce presentation 28th of January
AmirKhan913627
 
Avaya - UK Ireland Outbound User Group Presentation (Public)
Avaya - UK Ireland Outbound User Group Presentation (Public)Avaya - UK Ireland Outbound User Group Presentation (Public)
Avaya - UK Ireland Outbound User Group Presentation (Public)
David Ward
 
Advanced Durable Functions - Serverless Meetup Tokyo - Feb 2018
Advanced Durable Functions - Serverless Meetup Tokyo - Feb 2018Advanced Durable Functions - Serverless Meetup Tokyo - Feb 2018
Advanced Durable Functions - Serverless Meetup Tokyo - Feb 2018
Chris Gillum
 
Introduction to Apigee Presentation.pptx
Introduction to Apigee Presentation.pptxIntroduction to Apigee Presentation.pptx
Introduction to Apigee Presentation.pptx
Knoldus Inc.
 
Setting up Continuous Delivery Culture for a Large Scale Mobile App
Setting up Continuous Delivery Culture for a Large Scale Mobile AppSetting up Continuous Delivery Culture for a Large Scale Mobile App
Setting up Continuous Delivery Culture for a Large Scale Mobile App
Naresh Jain
 
Call Control Power Tools with Adhearsion
Call Control Power Tools with Adhearsion Call Control Power Tools with Adhearsion
Call Control Power Tools with Adhearsion
Mojo Lingo
 

Similar to Ring central voice api (20)

[Webinar] How to Maximize Sales with APIs
[Webinar] How to Maximize Sales with APIs[Webinar] How to Maximize Sales with APIs
[Webinar] How to Maximize Sales with APIs
 
A New Breed of Technical Leaders: The 101 to Defining Your API Business Stra...
A New Breed of Technical Leaders: The 101 to Defining Your API Business Stra...A New Breed of Technical Leaders: The 101 to Defining Your API Business Stra...
A New Breed of Technical Leaders: The 101 to Defining Your API Business Stra...
 
A New Breed of Technical Leaders: The 101 to Defining Your API Business Strategy
A New Breed of Technical Leaders: The 101 to Defining Your API Business StrategyA New Breed of Technical Leaders: The 101 to Defining Your API Business Strategy
A New Breed of Technical Leaders: The 101 to Defining Your API Business Strategy
 
Bonrix Bulk voice call - Voice SMS Marketing Web Based Panel
Bonrix Bulk voice call - Voice SMS Marketing Web Based PanelBonrix Bulk voice call - Voice SMS Marketing Web Based Panel
Bonrix Bulk voice call - Voice SMS Marketing Web Based Panel
 
Enjay Synapse plus Brochure
Enjay Synapse plus BrochureEnjay Synapse plus Brochure
Enjay Synapse plus Brochure
 
API Testing for everyone.pptx
API Testing for everyone.pptxAPI Testing for everyone.pptx
API Testing for everyone.pptx
 
ARI and AGI, a powerful combination
ARI and AGI, a powerful combinationARI and AGI, a powerful combination
ARI and AGI, a powerful combination
 
Salesforce integration options
Salesforce integration optionsSalesforce integration options
Salesforce integration options
 
How to use Goautodial
How to use GoautodialHow to use Goautodial
How to use Goautodial
 
ErRabbit
ErRabbitErRabbit
ErRabbit
 
What It Takes to Build API Integrations
What It Takes to Build API IntegrationsWhat It Takes to Build API Integrations
What It Takes to Build API Integrations
 
The API (R) Evolution
The API (R) EvolutionThe API (R) Evolution
The API (R) Evolution
 
TABS APIs
TABS APIsTABS APIs
TABS APIs
 
Introduciendo Wombat 2.0`
Introduciendo Wombat 2.0`Introduciendo Wombat 2.0`
Introduciendo Wombat 2.0`
 
APIForce presentation 28th of January
APIForce presentation 28th of JanuaryAPIForce presentation 28th of January
APIForce presentation 28th of January
 
Avaya - UK Ireland Outbound User Group Presentation (Public)
Avaya - UK Ireland Outbound User Group Presentation (Public)Avaya - UK Ireland Outbound User Group Presentation (Public)
Avaya - UK Ireland Outbound User Group Presentation (Public)
 
Advanced Durable Functions - Serverless Meetup Tokyo - Feb 2018
Advanced Durable Functions - Serverless Meetup Tokyo - Feb 2018Advanced Durable Functions - Serverless Meetup Tokyo - Feb 2018
Advanced Durable Functions - Serverless Meetup Tokyo - Feb 2018
 
Introduction to Apigee Presentation.pptx
Introduction to Apigee Presentation.pptxIntroduction to Apigee Presentation.pptx
Introduction to Apigee Presentation.pptx
 
Setting up Continuous Delivery Culture for a Large Scale Mobile App
Setting up Continuous Delivery Culture for a Large Scale Mobile AppSetting up Continuous Delivery Culture for a Large Scale Mobile App
Setting up Continuous Delivery Culture for a Large Scale Mobile App
 
Call Control Power Tools with Adhearsion
Call Control Power Tools with Adhearsion Call Control Power Tools with Adhearsion
Call Control Power Tools with Adhearsion
 

More from Khadhar Koneti

Glip team integration with ring central
Glip team integration with ring centralGlip team integration with ring central
Glip team integration with ring central
Khadhar Koneti
 
Sms integration with ring central
Sms integration with ring centralSms integration with ring central
Sms integration with ring central
Khadhar Koneti
 
Call ringout app
Call ringout appCall ringout app
Call ringout app
Khadhar Koneti
 
Ring central messaging api
Ring central messaging apiRing central messaging api
Ring central messaging api
Khadhar Koneti
 
Ring central sdk overview
Ring central sdk overviewRing central sdk overview
Ring central sdk overview
Khadhar Koneti
 
Mule core concepts
Mule core conceptsMule core concepts
Mule core concepts
Khadhar Koneti
 
How muleworks
How muleworksHow muleworks
How muleworks
Khadhar Koneti
 
Data weave documentation
Data weave documentationData weave documentation
Data weave documentation
Khadhar Koneti
 

More from Khadhar Koneti (8)

Glip team integration with ring central
Glip team integration with ring centralGlip team integration with ring central
Glip team integration with ring central
 
Sms integration with ring central
Sms integration with ring centralSms integration with ring central
Sms integration with ring central
 
Call ringout app
Call ringout appCall ringout app
Call ringout app
 
Ring central messaging api
Ring central messaging apiRing central messaging api
Ring central messaging api
 
Ring central sdk overview
Ring central sdk overviewRing central sdk overview
Ring central sdk overview
 
Mule core concepts
Mule core conceptsMule core concepts
Mule core concepts
 
How muleworks
How muleworksHow muleworks
How muleworks
 
Data weave documentation
Data weave documentationData weave documentation
Data weave documentation
 

Recently uploaded

DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
Kari Kakkonen
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
DianaGray10
 
Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........
Alison B. Lowndes
 
By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024
Pierluigi Pugliese
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
ThousandEyes
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
Sri Ambati
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
James Anderson
 
GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
Guy Korland
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance
 
UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4
DianaGray10
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdf
Cheryl Hung
 
Quantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIsQuantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIs
Vlad Stirbu
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
ControlCase
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
Elena Simperl
 
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdfFIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance
 
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdfFIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance
 
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Ramesh Iyer
 
Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
KatiaHIMEUR1
 
PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)
Ralf Eggert
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Thierry Lestable
 

Recently uploaded (20)

DevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA ConnectDevOps and Testing slides at DASA Connect
DevOps and Testing slides at DASA Connect
 
UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3UiPath Test Automation using UiPath Test Suite series, part 3
UiPath Test Automation using UiPath Test Suite series, part 3
 
Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........Bits & Pixels using AI for Good.........
Bits & Pixels using AI for Good.........
 
By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024By Design, not by Accident - Agile Venture Bolzano 2024
By Design, not by Accident - Agile Venture Bolzano 2024
 
Assuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyesAssuring Contact Center Experiences for Your Customers With ThousandEyes
Assuring Contact Center Experiences for Your Customers With ThousandEyes
 
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...
 
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
 
GraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge GraphGraphRAG is All You need? LLM & Knowledge Graph
GraphRAG is All You need? LLM & Knowledge Graph
 
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdfFIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf
 
UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4UiPath Test Automation using UiPath Test Suite series, part 4
UiPath Test Automation using UiPath Test Suite series, part 4
 
Key Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdfKey Trends Shaping the Future of Infrastructure.pdf
Key Trends Shaping the Future of Infrastructure.pdf
 
Quantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIsQuantum Computing: Current Landscape and the Future Role of APIs
Quantum Computing: Current Landscape and the Future Role of APIs
 
PCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase TeamPCI PIN Basics Webinar from the Controlcase Team
PCI PIN Basics Webinar from the Controlcase Team
 
When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...When stars align: studies in data quality, knowledge graphs, and machine lear...
When stars align: studies in data quality, knowledge graphs, and machine lear...
 
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdfFIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
 
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdfFIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf
 
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...
 
Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !Securing your Kubernetes cluster_ a step-by-step guide to success !
Securing your Kubernetes cluster_ a step-by-step guide to success !
 
PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)PHP Frameworks: I want to break free (IPC Berlin 2024)
PHP Frameworks: I want to break free (IPC Berlin 2024)
 
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...
 

Ring central voice api

  • 1. Ring central voice API Hi Guys, I’m going to share the steps, how to use ring central voice API for any integrated application. Ring central provides various APIs as part of voice api like voice control, call log, call recordings, ring out, presence and SIP APIs.
  • 3. Voice call control APIs We have the below list of ring central APIs to utilize the functionality of voice call control APIs. ● Create Callout Call Session ● Get Call Session Status ● Drop Call Session ● Hold Call Party ● Unhold Call Party ● Reject Call Party ● Ignore Call in Queue ● Transfer Call Party ● Answer Call Party ● Pickup Call
  • 4. Contin…. ● Forward Call Party ● Reply with Text ● Call Flip on Party ● Call Park on Party ● Get Call Party Status ● Update Call Party ● Create Recording ● Pause/Resume Recording ● Supervise Call
  • 5.
  • 6. Call Log APIs The below are the list of APIs to integrate ring central call log apis. ● Get User Call Log Records ● Delete User Call Log ● Sync User Call Log ● Get User Call Record ● Get User Active Calls ● Get Company Call Log Records ● Sync Company Call Log ● Get Company Call Log Record(s) ● Get Company Active Calls
  • 7.
  • 8. Call Recordings Below are call recordings APIs. ● Get Call Recording ● Get Call Recordings Data
  • 9.
  • 10. RingOut APIs Below are the RingOut APIs. ● Make RingOut Call ● Get RingOut Call Status ● Cancel RingOut Call ● Make RingOut Call (Deprecated) ● Get RingOut Call Status (Deprecated) ● Cancel RingOut Call (Deprecated)
  • 11.
  • 12. Presence APIs We have below are the list of Presence APIs. ● Get User Presence Status ● Update User Presence Status ● Get User Presence Status List ● Get Unified Presence ● Update Unified Presence
  • 13.
  • 14. SIP API We have below SIP API. Register SIP Device Creates SIP registration of a device/application (WebPhone, Mobile, softphone)