A complete Details of Enjay Synapse Plus ( Ip-Pbx - Telephony Solutions ) -Features and Detail description of that features.

1. Bridging Telephony and Software
Synapse can work as a Standalone system or can work as a bridge between IPPBX and Software Application
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IP PBX
2 Port PRI Card
PRI Service Provider
LAN
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Enjay Synapse Server
The Business Telephony Integration Solution
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PRI, VoIP, PSTN,GSM
Integration with all popular EPABX
Integration with any software
Recording and reporting of all calls
Extensible with addons
Multi level IVR
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Scalable PC architecture
Disaster Recovery(Mirroring) *
Branch Connectivity
Digital Setup
BTI (Business Telephony Integration)
Connectors for SugarCRM *
Java/DotNet API for Software Integration *
EPABX Integration
Advanced Call Distribution
Advanced IVRS *
Call Recording
Internal and External
Standard compressed format
API Integration *
SMB sharing
Easy Search
Reporting
Preset Reports
Save Search
Customisable
Email Scheduled reports
Export to Excel and PDF
Synapse Server Features
PBX Features
Calling Rules (Inbound/Outbound)
Music on Hold
Multi level IVR *
Advanced Call Forward
Call Pickup
Call Management
Monitoring (Spy,Whisper,Barge)
Ring Groups
Follow Me
Advanced Call Forward
Call Pickup
Technology Advantage
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2. Enjay Synapse Addons
The unique architecture of Enjay Synapse makes it extensible. With lots of Addons and Extensions for further development,
the possibilities are unlimited.
Extending Enjay Synapse
Enjay Synapse
API Addon
Enjay Synapse
Call Me Back Addon
Enjay Synapse
Outward Conference Addon
Enjay Synapse
Voice Broadcast Addon
Enjay Synapse
SugarCRM Connector
Enjay Synapse
MCRM Addon
MCRMMCRM
MCRM
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3. Enjay Synapse API Addon
Integration with any software
Supports any browser based application
Supports Windows or Linux based application
Supports hosted or onsite software server
SugarCRM connector for CRM
Software Integration with telephony using Enjay Synapse API
Synapse API Libraries
Training and documentation
Online Training
Sample Codes
Hand holding for Implementation
Role of Enjay in Synapse API
API Adon
Enjay Synapse Call Me Back Addon
Instant call to website visitor
Track calls in reports
Recording for calls
Simple script which can be uploaded on any website
Name
E-mail
Number
Your name
Your email
0XXXXXXXXXX
Connect with every singe website visitor using Enjay Synapse Call Me Back Addon
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4. Enjay Synapse Outward Conference Addon
Internal/External participants
Scheduler
Can be organised by external number
Secure PIN enabled conference
Live Status
Join/Unjoin any participant
Mute/Unmute participants
Multiple simultaneous conference
Add more people Inline call
Multi Party Outward Conference Addon
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Enjay Voice Broadcast Addon
Broadcast voice messages as calls
Easy to use
Excellent Reporting
Feedback Campaigns
Auto retry for unanswered calls
On Premise Setup
Easy to use Voice Broadcast Mechanism
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5. Enjay Synapse SugarCRM Addon
Easy to Install
Incoming Call Popup
Click to call
Popup the Customer name on incoming call
Call Relation to Contact
Call Assignment to User
Compatible with multiple Synapse Servers
Ready to use SugarCRM Connector
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Call Recordings in CRM
Enjay Synapse MCRM Addon
Not a full fledged CRM
Limited modules for ease of use
Provides easy contact management
Incoming call popup
Click to call
Recording links of calls in CRM
Supports import of data from any software
Software Integration with telephony using Enjay Synapse API
MCRM
MCRMMCRM
Enjay ThinClient Enjay Store Vol Enjay Synapse Enjay TiguinEnjay CRM Enjay EnsightEnjay Synapse Enjay EVB
www.enjayclick2call.com Call us: 0260 6612900