The document provides an overview of Salesforce APIs and integration options presented at the Oz Dreamin' community event, covering various APIs such as SOAP, REST, Bulk, Streaming, Analytics, Metadata, and Tooling. It discusses the functionalities, authentication methods, and practical uses of each API, along with limitations and references for further information. Additionally, it emphasizes best practices for validation and testing using tools like Workbench and Postman.

1. Salesforce API’s and
Integration Options
Vamsi Krishna Gosu
@SFOzDreamin
#OzDreamin OZ DREAMIN' - BRISBANE - A SALESFORCE COMMUNITY EVENT

2. Thanks to our Sponsors!
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3. Agenda
• Overview of Salesforce APIs
• Quick glance at each of the API
• Some good to know stuff
• Limitations
• References
• Q & A
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4. API First
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5. Overview
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Data Related
SOAP (Standard , Custom APEX)
REST (Standard, Custom APEX,
Chatter)
Bulk
Streaming
Analytics
Non Data Related
Metadata
Tooling
Open CTI
Actions

6. Soap API
● Access thru SOAP/WSDL
● XML
● Synchronous
● Authenticate with the SOAP login call
● Best suited for system integrations
● Standard OOB - Enterprise (org specific) & Partner (generic)
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7. Rest API
● Access thru HTTP methods
● XML or JSON
● Synchronous
● Authenticate with OAuth 2.0 (connected app)
● Best suited for browser or mobile applications which do not need to
access high amounts of records
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8. ● /composite/Batch [or] /composite/Tree
● An API that is built by combining existing API functions
● A single request to an API can perform multiple functions
● Orchestration of the composite APIs allow developer controlled business logic
and functionality
● Responses from one API method can be directed as inputs into another method
● Multiple APIs can be used in a single call to improve performance
● Compositions are key for designing efficient API for use in mobile development
Composite API
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9. Composite API
{
"batchRequests" : haltonerror:true,
[
{ "method" : "POST",
"url" : "v34.0/sobjects/account/",
"richInput" : {"Name" : "NewName", "Industry" : "Tech"}
},
{ "method" : "GET",
"url" : "v34.0/sobjects/account/describe/"
}
]
}
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10. Chatter API
● Chatter specific REST API to access the social collaboration part of
force.com
● Access to Chatter feeds, users, groups, followers, files,
recommendations, topics, notifications
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11. Bulk API
● REST
● XML or CSV
● Asynchronous
● Authenticate with the SOAP API
● Process >1.000.000 records
● Recent support for QueryAll and Relationship queries
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12. Streaming API
● BAYEUX Protocol, Long Polling
● Publish / Subscribe Model
● Channel - PushTopic defined by SOQL
● JSON
● Asynchronous
● Receive notifications when records are created or updated
● Recent support for Message Reliability
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13. Analytics API
● REST
● JSON
● Synchronous & Asynchronous
● Authenticate with OAuth 2.0 (connected app)
● Access the force.com reporting engine and the reports configured in
your org.
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14. Metadata API
● SOAP/WSDL
● XML
● Asynchronous
● .ZIP files
● Authenticate with the SOAP API
● Access the force.com configuration
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15. Tooling API
● SOAP / REST
● XML / JSON
● Asynchronous
● Authenticate with OAuth 2.0 or SOAP
● Exposes functionality to manage custom development on the
force.com platform
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16. • Use Workbench for your API validations / testing
• browser extensions for workbench
• Postman, Boomerang, Requestbin, Runscope
• Make use of Toolkits & SDKs for different languages
• Troubleshooting - Connected Apps, Login History
• Developer Console - Debug Log - Callout Filter
• Release Notes -> Development -> API for updates
Good to know
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17. Salesforce API URL Anatomy
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SOAP - Enterprise API /services/soap/c
SOAP - Partner API /services/soap/u
SOAP - Custom APEX /services/soap/s
SOAP - Metadata /services/soap/m
SOAP - Tooling /services/soap/t
Rest API /services/data
REST - Custom APEX /services/apexrest/
REST - Analytics /services/.../analytics/reports
Bulk API /services/async
Streaming API /cometd

18. Platform Limits - varies by org type, # of user licenses, etc..
• Concurrent Limits - long running operations in parallel
• Total Limits - # of calls in 24 hr period
• Keep an eye on System Overview - API Usage
• Setup notifications if needed
Limitations
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19. ● Trailhead
https://trailhead.salesforce.com/en/api_basics/api_basics_overview
● Salesforce Docs -
https://developer.salesforce.com/page/Salesforce_APIs
References
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20. Q & A
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