This document provides 4 examples of organizational structures for records management: 1. A traditional hierarchical structure from the 1970s with distinct roles for the county librarian, chief archivist, records manager, and records clerk. 2. A structure with separate teams for data management and archives/records under an information services manager and knowledge services manager. 3. A new "shared services" model splitting operational and corporate/compliance records roles between two different directors. 4. A structure under a chief information officer with an information governance director overseeing compliance, education, architecture, and customer support teams.

1. Example 1
Chief
Executive
Director of
Education &
Cultural Services
County Librarian
Chief Archivist
Archives structure Records Manager
A more traditional and very
hierarchical structure for records
Records Clerk Records Officer management in many
organisations borne out of the
1970s records management
model from the UK, this structure
exists in many organisations to
this day.
Paula J Smith

2. Example 2
Chief
Executive
Corporate
Services Director
Knowledge
Services Manager
Information
Services Manager
Team Leader – Operations
Data Management Librarian
Manager
Operations Operations
Coordinator Coordinator
(records) (Archives)
Training & Information
Information Officer File Classification
Development Advisor Records Clerk Archives
(*3.5) Specialist
Advisor (*2) Team
Paula J Smith

3. Example 3
Chief
Executive
Director Service
??
Delivery
Shared Services Information
Manager Governance Manager
A new initiative in the UK
particularly amongst government
organisations is an attempt to
‘share services’
Records
Supervisor In this model, the operational
activities of the records team –
boxing, listing, disposal etc are split
from the more corporate side of the
Training & team – the policy, compliance,
Records Officer Development analysis etc
Officer Information Information
Account Manager Compliance Manager – Manager –
They exist under two different
(0.5 FTE) Manager Technical Information
Architecture Architecture structures with two different
directors and so compete for
Records Clerk
resourcing in 2 different areas,
requiring the creation of an account
Paula J Smith
manager role in the governance
area.

4. Example 4
Chief
Executive
Chief Information
Officer
Director of
Information
Governance
IG Compliance IG Education IG Architecture
Information
Auditor (*3)
Training &
Information
Development
Architect (*2)
Officer
Customer
Relations Officer
File Classification EDRMS Support
Specialist Analyst
File Management
Officer (*2)
Paula J Smith

5. Paula J Smith