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Making Business Work Better Online




Getting started
         in the
Cloud
  Stephen Holford Sales & Marketing Director



 www.fasthosts.co.uk
                       Ask the
                       Experts
Making Business Work Better Online




         Defining Cloud computing

                             Broad Network                                       Rapid                                   Measured                                On-Demand
                                Access                                         Elasticity                                 Service                                Self- Service
                                                                                                                                                                                                                                  Essential
                                                                                          Resource Pooling
                                                                                                                                                                                                                                  characteristics


                                        Software as a                                          Platform as a                                           Infrastructure as a                                                        Service
                                        Service (SaaS)                                         Service (PaaS)                                            Service (IaaS)                                                           models

                                                                                                                                                                                                                                  Deployment
                                              Public                                            Private                                              Hybrid                                                                       models




.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




         IT deployment models
                                                                                                                                                                            On Premise
                                                                                                                                                                                    Legacy systems
                                                                                                                                                                                    Data Sovereignty

                   Customisation                                                                         Private                                                                    Regulation
                                                                                                         Restricted to single                                                       Control
                                                                                                         organisation                                                                                                                           Public
                   Legacy                                                                                Defined geographical
                                                                                                         location                                                                                                                               Utilised by multiple parties

                   Connectivity                                                                          Regulatory impact                                                                                                                      Geographic dispersion

                                                                                                         Flexibility of configuration                                                                                                            Data location and
                                                                                                                                                                                                                                                compliance concerns
                   Regulation                                                                            Bespoke integration
                                                                                                                                                                                     Hybrid                                                     Standardised configuration
                                                                                                         Tailored SLA’s
                                                                                                                                                                                     Maintain existing                                          Value for money
                   Integration                                                                           On-premise or hosted
                                                                                                                                                                                     investments                                                Most common
                                                                                                         Most common                                                                                                                            association to SaaS
                                                                                                                                                                                     Common criteria
                                                                                                         association to IaaS
                                                                                                                                                                                     with private cloud




.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          Cloud benefits


           1                Availability (delivered on-
                            demand)
                            A user can chose to provision computing capabilities,
                                                                                                                                                                     3                Chargeability (charged based on
                                                                                                                                                                                      consumption)
                                                                                                                                                                                      Users only pay for the services they use. All resources should be
                            such as storage, processing, network and memory, (or an                                                                                                   easily monitored / managed so that charging & use is clear and
                            application) as needed automatically without requiring                                                                                                    transparent
                            human interaction with the service provider & services
                            often have built in resiliency and recovery




                                                                                                                                                                      4
                                                                                                                                                                                      Accessibility (accessible
            2            Flexibility (agile & scalable)
                         The amount of resource consumed by the user can be increased or
                                                                                                                                                                                      anywhere)
                                                                                                                                                                                      As cloud & hosted services are delivered over the internet and
                         decreased to meet their operational needs. Supplier capabilities for                                                                                         accessed through standard web interfaces, uw should be able to
                         such a service appear unlimited and available in any quantity and for                                                                                        manage and/or consume services anywhere there is an internet
                         any amount of time                                                                                                                                           connection, using the device of their choice




.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          Getting started - What is the objective?
          Business case first                                                                                                                              Are there any specific requirements?
               Know the market, opportunity and goals of the project                                                                                           Regulation / Compliance
                                                                                                                                                               Security

          New IT solution, replacement                                                                                                                         Resiliency

          or expansion?                                                                                                                                        Scalability



          What is the rationale behind the                                                                                                                What internal IT resource is available?
                                                                                                                                                               Managed or unmanaged
          need for this solution?                                                                                                                              Infrastructure-as-a-Service or Software-as-a-Service
               New application/service
               Cost containment
               Temporary project




.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          Cloud or On-premise
          • Cost — Capex or Opex                                                                                                                                                • Operational resources

          • Growth potential (flexibility, scalability)                                                                                                                          • Security

          • Compliance


                                         Cloud                                                                                                                           On-premise
                                         Low cost of entry                                                                                                            Initial investment high, but own assets at the end

                                         Licensing costs included                                                                                                     Corporate data stored internally

                                         3rd party doing the hard work                                                                                                Own dedicated IT team

                                         Resilience & security managed by 3rd party                                                                                   Security & failover systems managed internally




.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          What are businesses using the Cloud for first?
          • Early adoptions have predominantly been                                                                                                                                                                  Prototype &
                                                                                                                                                                                                                  Test Environments
            non-operational or low impact

          • Disaster recovery and backup                                                                                                                                                                                     Disaster Recovery
                                                                                                                                                                                                                                 & Backup
          • Hosted applications for
            communication or collaboration
                                                                                                                                                                                                                Comms &
            follow                                                                                                                                                                                            Collaboration


          • Business critical and
            operational applications
                                                                                                                                                                                                                        Business Critical
                                                                                                                                                                                                                         & Operational




.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          Make your business work better online
          Organisational size and IT maturity
          What skills are in house and what capability to implement and operate IT services exist.

                                                                                                                                                                                                              “Cloud and on-premise
          Nature of the application/solution
          New solution areas and projects are far more likely to be hosted /provided as a service.                                                                                                            solutions will need to
          Exiting Investment
                                                                                                                                                                                                              co-exist alongside
          Organisations wish to maximise the life and value of investments already made in technology                                                                                                         each other in most
          and licensing so hybrid models are an important consideration.
                                                                                                                                                                                                              organisations over the
          Data sovereignty                                                                                                                                                                                    coming years”
          Concerns over regulatory, legal jurisdiction and perceived security fears restrict the nature
          of how some organisations adopt cloud solutions.



          Connectivity
          Accessing high speed internet is still not a given in many parts of the UK and the wider world.
          Bandwidth constraints constrain appetite for hosted services



.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          Choosing a supplier/partner
          • What features/requirements do you need




                                                                                                                                                                                                                                                               ?
          • Length of time (min & max) for the solution

          • What scale will the solution go to (CPU’s,
            storage, users?)

          • How variable will that scale be? Is it an organic
            growth, are there peak periods and low periods
            that the solution should scale for?

          • Do you have internal IT to implement yourself,
            or do you need a managed service

          • Which geographies will the solution need
            to work in?
.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          SMB’s moving away from local suppliers

                          Importance of having a local channel partners for on-premise and cloud solutions
                                                                                              1-9 Employees                                             10-99 Employees                                            100-499 Employees
                                      On-premise solution                                                                                                                                                                63%
                                                                                                                                                          57%
                                      Cloud solutions
                                                                                            46%                                                                                                                                              43%
                                                                                                                                                                               39%
                                                                                                                 30%




                                                                                                                                                                                                                                   Source: Edge Strategies Research




.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          Choosing the type of Cloud supplier

                                                   Infrastructure solutions                                                                                                                        Productivity solutions
                                    70%                                                                                                                                             60%

                                    53%                                                                                                                                             45%

                                    35%                                                                                                                                             30%

                                    18%                                                                                                                                             15%

                                      0%                                                                                                                                              0%
                                                          1-9                       10-99                      100-499                                                                                     1-9                       10-99                      100-499
                                                       Employees                  Employees                   Employees                                                                                 Employees                  Employees                   Employees


                                                  64% of small businesses                                                                                                                         Productivity solutions reflect
                                                  choose hosting companies as                                                                                                                     MSP’s being the standard route
                                                  their infrastructure provider                                                                                                                   to market


                                                                                              Source: Edge Strategies Research                                                                                                           Source: Edge Strategies Research
.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          Questions to ask potential suppliers/partners
          • Portability – is there any lock-in (contractual or technical)?

          • Licensing responsibility – yours or theirs?

          • Security – accreditations, physical, network

          • Their service continuity – what resilience do
            they have for power, network & compute?

          • Support – where, how & when?

          • Complaints & escalation processes?

          • Testimonials


.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




          Adopting the Cloud for your business
          • Make sure your key requirements are identified and
            met by any IT solution

          • Is your project stand-alone or does it need to integrate
            with existing systems?

          • Is it a long term project or short term need?

          • Check your cloud providers credentials
            and infrastructure

          • Work with the supplier / provider to ensure the
            solution fits your needs



.........................................................................................................................................................................................................................................................................................................................
Getting started in the Cloud : GS_V1
Making Business Work Better Online




Thank you
Stephen Holford Sales & Marketing Director
Stephen.holford@fasthosts.co.uk
www.fasthosts.co.uk




          www.fasthosts.co.uk
                                  Ask the
                                  Experts

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Getting Started In The Cloud

  • 1. Making Business Work Better Online Getting started in the Cloud Stephen Holford Sales & Marketing Director www.fasthosts.co.uk Ask the Experts
  • 2. Making Business Work Better Online Defining Cloud computing Broad Network Rapid Measured On-Demand Access Elasticity Service Self- Service Essential Resource Pooling characteristics Software as a Platform as a Infrastructure as a Service Service (SaaS) Service (PaaS) Service (IaaS) models Deployment Public Private Hybrid models ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 3. Making Business Work Better Online IT deployment models On Premise Legacy systems Data Sovereignty Customisation Private Regulation Restricted to single Control organisation Public Legacy Defined geographical location Utilised by multiple parties Connectivity Regulatory impact Geographic dispersion Flexibility of configuration Data location and compliance concerns Regulation Bespoke integration Hybrid Standardised configuration Tailored SLA’s Maintain existing Value for money Integration On-premise or hosted investments Most common Most common association to SaaS Common criteria association to IaaS with private cloud ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 4. Making Business Work Better Online Cloud benefits 1 Availability (delivered on- demand) A user can chose to provision computing capabilities, 3 Chargeability (charged based on consumption) Users only pay for the services they use. All resources should be such as storage, processing, network and memory, (or an easily monitored / managed so that charging & use is clear and application) as needed automatically without requiring transparent human interaction with the service provider & services often have built in resiliency and recovery 4 Accessibility (accessible 2 Flexibility (agile & scalable) The amount of resource consumed by the user can be increased or anywhere) As cloud & hosted services are delivered over the internet and decreased to meet their operational needs. Supplier capabilities for accessed through standard web interfaces, uw should be able to such a service appear unlimited and available in any quantity and for manage and/or consume services anywhere there is an internet any amount of time connection, using the device of their choice ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 5. Making Business Work Better Online Getting started - What is the objective? Business case first Are there any specific requirements? Know the market, opportunity and goals of the project Regulation / Compliance Security New IT solution, replacement Resiliency or expansion? Scalability What is the rationale behind the What internal IT resource is available? Managed or unmanaged need for this solution? Infrastructure-as-a-Service or Software-as-a-Service New application/service Cost containment Temporary project ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 6. Making Business Work Better Online Cloud or On-premise • Cost — Capex or Opex • Operational resources • Growth potential (flexibility, scalability) • Security • Compliance Cloud On-premise Low cost of entry Initial investment high, but own assets at the end Licensing costs included Corporate data stored internally 3rd party doing the hard work Own dedicated IT team Resilience & security managed by 3rd party Security & failover systems managed internally ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 7. Making Business Work Better Online What are businesses using the Cloud for first? • Early adoptions have predominantly been Prototype & Test Environments non-operational or low impact • Disaster recovery and backup Disaster Recovery & Backup • Hosted applications for communication or collaboration Comms & follow Collaboration • Business critical and operational applications Business Critical & Operational ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 8. Making Business Work Better Online Make your business work better online Organisational size and IT maturity What skills are in house and what capability to implement and operate IT services exist. “Cloud and on-premise Nature of the application/solution New solution areas and projects are far more likely to be hosted /provided as a service. solutions will need to Exiting Investment co-exist alongside Organisations wish to maximise the life and value of investments already made in technology each other in most and licensing so hybrid models are an important consideration. organisations over the Data sovereignty coming years” Concerns over regulatory, legal jurisdiction and perceived security fears restrict the nature of how some organisations adopt cloud solutions. Connectivity Accessing high speed internet is still not a given in many parts of the UK and the wider world. Bandwidth constraints constrain appetite for hosted services ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 9. Making Business Work Better Online Choosing a supplier/partner • What features/requirements do you need ? • Length of time (min & max) for the solution • What scale will the solution go to (CPU’s, storage, users?) • How variable will that scale be? Is it an organic growth, are there peak periods and low periods that the solution should scale for? • Do you have internal IT to implement yourself, or do you need a managed service • Which geographies will the solution need to work in? ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 10. Making Business Work Better Online SMB’s moving away from local suppliers Importance of having a local channel partners for on-premise and cloud solutions 1-9 Employees 10-99 Employees 100-499 Employees On-premise solution 63% 57% Cloud solutions 46% 43% 39% 30% Source: Edge Strategies Research ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 11. Making Business Work Better Online Choosing the type of Cloud supplier Infrastructure solutions Productivity solutions 70% 60% 53% 45% 35% 30% 18% 15% 0% 0% 1-9 10-99 100-499 1-9 10-99 100-499 Employees Employees Employees Employees Employees Employees 64% of small businesses Productivity solutions reflect choose hosting companies as MSP’s being the standard route their infrastructure provider to market Source: Edge Strategies Research Source: Edge Strategies Research ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 12. Making Business Work Better Online Questions to ask potential suppliers/partners • Portability – is there any lock-in (contractual or technical)? • Licensing responsibility – yours or theirs? • Security – accreditations, physical, network • Their service continuity – what resilience do they have for power, network & compute? • Support – where, how & when? • Complaints & escalation processes? • Testimonials ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 13. Making Business Work Better Online Adopting the Cloud for your business • Make sure your key requirements are identified and met by any IT solution • Is your project stand-alone or does it need to integrate with existing systems? • Is it a long term project or short term need? • Check your cloud providers credentials and infrastructure • Work with the supplier / provider to ensure the solution fits your needs ......................................................................................................................................................................................................................................................................................................................... Getting started in the Cloud : GS_V1
  • 14. Making Business Work Better Online Thank you Stephen Holford Sales & Marketing Director Stephen.holford@fasthosts.co.uk www.fasthosts.co.uk www.fasthosts.co.uk Ask the Experts